Pelican Pools, is one of the best pool cleaning service company I have ever had, the entire staff is very friendly and highly knowledgeable in the art of managing and keeping my pool clean, and to the level of making my pool always look just simple fabulous at all times. I highly recommend pelican pools to everyone, I will rate them as a A++++ pool cleaning service company. read more

Called them for an estimate for pool maintenance. When Eric showed up he started off by insulting me. The previous company keeps taking our money but never shows up. And he said "I see why they don't want to do business with you." Not a way to get started if you want my business. He knows nothing about me and thankfully he never will. Funny because in the 30 seconds he was here he seemed to take a lot of pictures. Pool companies have turned into the old school used car salesman and Eric proved it in 30 seconds. Thumbs up to Eric! read more

Had to kiss a few frogs before I found Pelican pools. I got several quotes for all new pool pumps, filters and equipment and no one else was even close to their price. They have been my maintenance and repair guys for over a year and kick ass! read more

I first called Pelican Pools last year to replace my old crappy sand pool filter. The same day they came to check it out, they replaced it the same day! The price they did it st was quite generous I would say. I used them again to fix a broken pipe thingy near the pool pump and that that was done quickly and efficiently. I do my own pool maintenance but if I wasn't doing it myself I would definitely call these guys to do so. Very down to earth and you'll get no bad from them. Wonderful service! read more

I had my pool serviced by Pelican and they were great. They provided a free estimate and fair pricing on the repairs they completed. Everyone I interacted with was friendly and the techs were professional and skilled. read more

They took a chance on me in 2019, accepting my new, small, pool as a customer. I continue to be grateful for how they set me up for success with my pool. Everything still working great..!! It runs continuously on its own and stays clean and clear. I did replace my cartridge this year. Pelican Pools serviced my pool for approx. one year and then I took over after that. read more

We had a pre purchase Pool Assessment for a home that we are under contract on from Pelican Pools and it was a great investment and value. Eric was extremely thorough and responsive throughout the experience and he did a great job of communicating the information so that we understood everything. We had a very positive experience and would highly recommend! read more

It's been a pleasure working with this company. They are professional, prompt and excellent service. Would recommend them highly

Worked with Pelican Pools to replace a pool filter and they were highly knowledgeable and installed a new pool filter system in record time. Great experience dealing with this company. read more

Great experience, very professional. These guys know what they are doing. I had some work done on my pump and pool plumbing. They go the job done fast and came back a few times to make sure things were running smooth. I would 100% recommend there services. In my experience You can tell they care. read more

Pelican Pools - Clean pool - Pool & Hot Tub Service Near Me

I am very happy with the weekly pool cleaning service at Pelican Pools. They are efficient, on-time, and reliable. My pool is sparkling clean. I receive reports with photos before and after each visit so I know when they arrived, and the status of my pool. They also provide filter cleaning, and pool drain/clean/refill services. I have been extremely happy with this company. The price is reasonable, and comparable to other quotes we had received from multiple companies. However, the service is unmatched. Highly recommend! read more

So we had an acid wash done from this company a couple weeks back and I've used this company in the past before with not very good results until this last time the service tech's name was Brent and wow what a positive professional guy he has brought my business back too this company in the Future I have seen alot of people who love what they do but this was all charm, knowledge and professionalism an absolutely pleasant experience. He mentioned that he works with a great team and just loves what he does and the people he works with. 5 star attitude pelican don't lose this one Brent is a 1 in a million employee. Had nothing but great things too say I will definitely give you my full-time business in the future as long as Brent is the technician servicing my residence. I work as THE HOA BOARD CHAIRMAN I will pass the word around about pelicans new employee Brent. This review is strictly too encourage people too try this company again. Request Brent he is an absolute pro. Nothing but great service and is honored too be working for such great people. I'd give 6 stars if possible THANK YOU BRENT WE LOOK FORWARD TO YOUR SERVICE IF NEEDED!! read more

The serviceman or the tech been to my house to check the pool twice, told me that I have to backwash the filter every 8 weeks and to hire special company to vacuum the pool just for the accumulated dirt on the bottom of the pool I got different company, the changed the Laterals and the pool now is fixed I do not recommend them to any one and specially that tech for being arrogant and do not listen to reason read more

Very friendly and great prices. Would recommend them for any services you need. Drew and Eric are very professional.

Quick response, accurate estimate, friendly and professional while on site. High quality pump and filter components and excellent installation. Excellent communication and top-notch customer service. Thanks! read more

I know there's a lot of great stories of the work they've done for clients. I have a great one for not even a client yet. I called since our pool pump wasn't turning on. They took the time to have me test right on the phone enough to trouble shoot the problem, saving me the cost of having to have someone on site. I was able to text over pictures to verify the results. They also gave me a variety of different options, and worked hard to find the best value for the money when it came to options to get it fixed. Very impressed with a company that is willing to spend this much time with someone who isn't even a client yet. read more

Not happy with the newly installed salt water system they did. It has been leaking since install, costing me money in wasted water and they might get around to "looking at it again" at some point. I really don't think I received great value for my money. No I would not recommed this service. read more

Pelican pools completely overhauled my pool to get it swim ready for the summer. They installed new equipment and did a full empty and clean of my pool. It is crystal clear now. Everything is clear and up front with them. The all digital billing and payment system is easy to use and convenient. read more

Pelican Pools - Pool & Hot Tub Service Near Me

I had my pool drained and refilled by Pelican Pools. The process was well scheduled and seamless through completion. Pelican dropped a pump in my pool on the first day then coordinated with a third party to do a bead blast cleaning of my tile the next day after my pool was emptied. Upon completion of the tile clean, which was also accompanied by a power wash and chlorine bath of the pool surface, I then dropped a hose into my pool to fill it. Once filled, Pelican came by and did a chemical startup. The process was swift with no hiccups and their customer service was top notch. Dave was very communicative throughout the project and answered all my questions. I highly recommend Pelican Pools and will definitely use them first my next pool project. read more

Beware!!! My son called this company for a bid on weekly pool service. My son is also a young kid that is a first-time homeowner. The owner of this company came out and told my son that he needed a brand-new filter, pool motor, and vacuum. The filter he has is two months old and he was told by the owner that his pool motor was illegal in Arizona! The owner also told him that the Zodiac vacuum which is two months old also is not good because "they don't work". He told my son if he wanted to be a part of Pelican Pools he would have to change out his system. The topper was the fact he also wanted to charge him to empty his pool because he said the water was terrible but of course, we already emptied it two months ago when we purchased the home. We called my pool guy to come over to look at it and he said the vacuum line was too long so he took out a few links and the pool vac worked perfectly. My pool guy also checked the water chemicals and said the pool was fine and just needed just to be cleaned. If my son went with this company it would have cost him thousands of dollars per his quote! Instead, he got a new pool guy for $100 a month and no other expenses. Not cool to take advantage of a young kid, what do you tell elderly customers with money!??? Go elsewhere! read more

After 6 weeks I had to let these go. They did a good job fixing the equipment a few months ago but I do not recommend them for pool cleaning. 1. They claimed to be on site for 20 minutes each week. My tenant says the guy was not there more than 5 minutes each week. 2. Last week tenant sent me photos of the pool with leaves in the drain right after the guy had left. 3. This week the pool guy left the property with a huge vacuum leak. He had neglected to secure the drain skimmer cover. For this I was paying $150/month. Erics response to me when I told him I was unhappy was "maybe this is not a good fit". Never offered an apology. For this they get two stars. read more

I found this company via Yelp during my search for a good RELIABLE full service company. This has been the best ( I repeat, THE BEST) experience we have had in over 30 years owning pools and spas. From first contact both Eric and Drew were: * prompt in responding*professional* knowledgeable about our requirements*attentive*patient with detailing all issues with the existing faulty antiquated system. Eric gave us options and we chose to replace with new system for trouble free years of enjoyment. The price was reasonable, the install perfect and Drew worked us in to an already heavy schedule for them. Both Drew and Eric showed up on time, did a stellar job and cleaned up afterwards all with the best attitude. Plus our pool and spa are restored to sparkling clarity with weekly service tech that goes the extra mile; no hidden costs and their auto pay invoicing is seamless. They definitely care about their clients and it shows in their work ethics. Thank you (and yes) we highly recommend Pelican Pools. read more

I hired pelican pools for pool service last year after I renovated my pool. They came out for a quote immediately after I called them and even cleaned my pool that day. They do a great job and have wonderful customer service - always very friendly, on time, and helpful when I have questions on how to care for my pool. Highly recommend! read more

We called out Pelican Pools for a once over on our older pool. It was going green and we were having problems with the filter. They came over right away, gave all our systems a check and let us know exactly what needed doing and what else needed attention. Our pool is recovering nicely, big fan of their work and we'll definitely be using Pelican again in the future! Thanks for the great service! read more

Pelican Pools - Our pool on the mend! - Pool & Hot Tub Service Near Me

Thank you Eric & Drew it was a pleasure doing business with you guys. I appreciate you coming out and replacing my filter even though you were over booked. Highly recommend them they were friendly, explained my options, fair priced, did a great job and cleaned up afterwards. Will call again next time something comes up. read more

They were quick, honest, and friendly! We needed a new pump ASAP and they took care of us the same day. Thanks guys!

Another Yelp success finding this company! Got quotes from eight companies on replacing the pump and pelican pools gave me a fantastic price. Communication has been top notch, Eric would get back to you quickly via text. Tech showed up this morning, did a phenomenal job! Can't say enough wonderful things about this company, highly recommend! Thank you Eric and pelican pools!! read more

I have to say this hands down the best pool company in the valley. In the six plus years I have lived here I have been through a few pool companies. I highly recommend Pelican Pools their service is exemplary. For the first time since living here I never have to worry about my pool again. read more

Best experience I've had with a pool company since I've owned a pool. Fast, knowledgeable and fair priced.

After dealing with multiple companies and no one able to help us, we found Pelican Pools online. We were impressed with the extraordinary yelp reviews. Eric and Drew were very helpful after hours on a Friday to ensure that our pool was working for the weekend. Eric went above and beyond by coming out Friday evening to troubleshoot and get things up and running. He was incredibly knowledgeable and was able to quickly diagnosis the issues. Was able to come up with a temporary fix to get us through the weekend. The customer service was outstanding! Eric went above and beyond to help us out in a bind. We will forever be Pelican Pool customers. read more

I'm very satisfied with the level of service I get from pelican pools! They are very knowledgeable and responsive on my pool needs. They are also flexible and will work with you to put you as a priority! They answer all my questions and doubts that I may have and got my pool looking great after the first visit! I recommend this pool company as they are professional and hard working! read more

These guys are great and affordable! They're always quick to respond to any questions or problems I have. I would gladly recommend them to family and friends! read more

Just purchased a spa from Pelican Pools the salesman answered all my questions and he made the sale go very easy. I set up a delivery date and time when I purchased it. The delivery was made as scheduled and the two technicians that made the installation answered all my questions and they went over the start up procedure for my new unit. they will also return once the spa is operational to go over any other questions I have. I would highly recommend Pelican Pools to anyone that is looking for a spa or pool in the near future. read more

So we had a really crappy pool company for years and I needed a better one STAT. these guys didn't have any reviews BUT they got back to me immediately through yelp and were willing to come out and do an estimate very quickly! Eric came out and was incredibly friendly, full of info, and very honest! Our pool is SO clean! I highly recommend them, so far so good! read more

I've been using for a short term however I can compare them to other pool services and they're a 10. Quick to respond, great customer service. They give me a heads up when they're coming and when I had a concern they showed up same day! Recommending to friends! read more

I've been using them for about 8 months and they are stellar, reliable and the techs are amazing. Had an issue with our pool pump not turning on/cycling on. I messaged him and within about 5 hours he was at my house, fixed it and went the extra mile to get the pool back in shape. The professionalism and pride stands alone from what I have seen, this is a quality locally owned company who does what they say! read more

Eric was extremely helpful and proficient when it came to his work. Not only did he show up within the hour of my backwash valve breaking to give a free estimate, he showed up first thing the following morning and went beyond what was expected in order to protect my system from further damage, and results look fantastic. He made honest suggestions and recommendations for the future of our system, and was very friendly. When it comes time to fix or replace anything on our pool, we will call Pelican again for sure, and ask for Eric. Well done! read more

Pelican pools is the best to be found in the Phoenix area! After interviewing many companies, I found them to be the best and they delivered. They are punctual, professional and very knowledgeable. read more

Adding an additional review...best they deserve it! Drew responded to a request regarding an electrical issue with my pool timer. He was quick to respond and schedule an appointment. I've had three didn't appointment to have my pool drained, new pump/filter, and now this. Each experience has been wonderful and I'm recommending them to my family! Thanks you read more

I have not finished my entire process yet. so far so good! Drew was super responsive and amazing. I will share more as the job is not finished. I feel pretty confident with the honest and helpful communication. Way more responsive and helpful than even my own regular pool service. Thank you Drew! read more