Break plus need to clean the house in this location. My car was in this location for over a week…read moreand I didn't get call from them, I had to call them about my car asking what was the issue. I went back after over a week they told me they couldn't fix my car. When I went back to talk to them they make it sound like it was my fault. my whole family like break plus but not anymore.

By far, this was the worst experience I've ever had with a company working on my vehicle…read more I initially brought my car in because the check engine light came on. After running diagnostics, I was told the issue was related to a knock sensor misfire. Instead of recommending replacement of the knock sensor, I was advised to get a $600 tune-up in hopes that it would resolve the problem. I trusted their professional recommendation and agreed to the service. Unfortunately, immediately after the repairs were completed, my vehicle was still experiencing the exact same issue. I contacted the shop right away, but because it was late Saturday afternoon, I was told I would need to wait until Monday to bring it back in. When I returned Monday, I spoke directly with the manager and explained everything that had happened. He told me that if the issue turned out to be the knock sensor after all, he would cover the cost with no problem. We scheduled for me to return Thursday morning. On Thursday, after the technicians confirmed the knock sensor was indeed the issue, I explained that the manager had already agreed to cover the repair. However, I was then told that because the manager was unavailable, there was nothing they could do and I would need to come back again. When I returned Friday, the manager completely changed his position. He stated he could not cover the repair because, after speaking with the technician who originally recommended the tune-up, they decided it was simply a "process of elimination" to diagnose the problem. After wasting $600 on unnecessary repairs, I ended up taking my vehicle to Big O Tires. They replaced the knock sensor and informed me that I simply needed a Hyundai system update afterward. They also told me the tune-up I was sold was unrelated to fixing the actual problem. I feel completely misled and taken advantage of. I trusted their expertise, spent hundreds of dollars on repairs that did not resolve the issue, and then was given conflicting information and broken promises from management. I would strongly caution others before bringing their vehicle here, especially if you cannot afford to waste money on unnecessary repairs.

The staff was very nice and were very informative. They diagnosed the problem with my engine,…read moreordered a new part and got the job done in less than a day. I appreciated the good service and explanations of what they were doing to solve the problem. The Manager, Chris, was great. Recommend this auto shop for your automotive needs.

Incompetent. Liars. Thieves. I just recently moved here and…read moreneeded an oil change and to look for a new mechanic. With the oil change came a free inspection to look over the car and they recommend I needed to replace the front suspension and sway bars. Trusting them and their opinion I proceeded to have the work done, taking my grand total from $106 to $1,594. It took them 2 days to finish the work and return the car to me (at this time they did have an accident with their power box so I didn't blame them for taking an extra day to work on the car) The manager of this location, Ryan said this was a tough one for his workers to do as they had to realign my car 4 times before returning it to me. Having the vehicle returned to me, I noticed several of my things were out of place. I open up my center console to see that nearly everything I had in there was stolen. (From what was stolen I believe they neglected my car and left it unlocked overnight - either this or a "trusted" employee) They found 2 items of mine that were missing outside of the store and they were returned to me. Ryan, the store manager insinuated that perhaps I could've "dropped these things from my car" Within the first 25 minutes of my drive, my car started making a knocking/popping noise from the front of the car. I returned my vehicle back to them to look it over once more while they claimed to look over their cameras for the missing items. They had the car for another full day and Ryan claimed it was a real "head scratcher" but determined it was my struts. I trusted him and picked it back up. 30 minutes down the road and the car begins making the same noice. Again. I escalated these issues to the Regional Manager, Omar who handed us off to another EAS location that he isn't even associated with to look over our car. Thankfully, the EAS Mississippi Ave. location was able to find the issue (a faulty sway bar link) within an hour of my vehicle being there. So much for a head scratcher. We were never reimbursed for the Ubers we needed to take for having no car for several days and no offer of a loner vehicle. Still no one wants to address the stolen items from the car. Please, please do not take your car here - I have never, ever experienced anything like this before.

had a wonderful experience at Goodyear Auto Service Center on Arapahoe Road. While driving, I heard…read morea noise and discovered that a panel under the front of my car was rubbing against the street. I pulled into the service center and was immediately helped by Sean, the Service Manager. Sean was kind, professional, and understanding. As an 80-year-old on a fixed income, I truly appreciated the care and respect he showed me. After inspecting my car, he found that the front panel had come loose and quickly secured it so it would no longer drag on the road. Thank you, Sean, for your excellent customer service and prompt help. I highly recommend this Goodyear location! Location is at 7635 E. Arapahoe Road, Centennial, CO.

For a simple oil change and rotation waited almost an hour and half when I asked what the hold up…read morewas I got no response at all. Not sure why it takes so long for something so simple but I won't be coming back especially when initially called I asked how long it was going to take and was told no more than an hour mind you I made an appointment as well.

This Midas location is great. We have taken our vehicles in for service several times and they have…read morebeen very fair with prices. This last time they mentioned that our tires on our Jeep Wrangler were getting worn down. We asked for some prices to replace them and they gave us a few options that met our needs. We went ahead with the tires because the price was as good or better than competitors. We reccommend the Midas on Smokey Hill and Buckley highly.

I went in for a $55 oil change and was there for nearly two hours. This same service typically…read moretakes about 20 minutes elsewhere. I was told my oil filter housing cap needed to be replaced at $85 because the previous shop had overtightened it and it would likely crack during removal. I specifically asked them to remove it while I watched. It came off smoothly and cleanly, with no cracking. I was then told it was "leaking" and had a "hairline crack." After they ordered the part they said it would be $80 to replace it. While waiting, I told them my husband felt that price was excessive and that we did not want it replaced. I was told it had already been done. Immediately afterward, they offered to reduce the price by $20. I requested the old part. Upon inspection, there was no crack -- hairline or otherwise. This experience felt like clear upselling and pressure tactics. The shifting price and sudden discount only added to my concern. I expect honesty and transparency when servicing my vehicle, and I did not receive it here. I cannot recommend this location.

Jon is very professional and very knowledgeable. He walked me through everything, and helped me put…read morean end to an ongoing situation with my car, and did so for a fair price. I will continue taking my cars here

Fantastic customer service, detailed explanation of issues I'm experiencing, very patient. Will…read moredefinitely recommend.

I started my interaction with the Manager by presenting my $20 off coupon, which he said he would…read morehonor, no exceptions. Then he proceeded to present other work that could be completed with my approval. The manager seemed to be under the influence. When my bill was presented by the service technician he said my coupon was not presented upfront so he couldn't honor it. When I bauked he said I would have to wait for the manager to return from somewhere off-site to get the discount. The manager returned from somewhere off-site and said I would have to wait a week for HR to approve the refund. He wasn't even going to issue a new receipt. I made him write the refund info on the original and sign it. What other proof would I have? In the end even with my coupon my bill was $200+++ dollars. Way too much! Service may be fast, but it is sloppy. Poor customer service.

I went in for an oil change and when I checked out, they said the vehicle was looking good, but…read morewhen I got home, there was a note that said major oil leak. I haven't been able to call, so I emailed and asked (since it seems fairly important to my and others safety) and they haven't responded. They pulled the same stunt a second time. 15321 E Quincy Ave, Aurora, CO 80015 I'll update the review if they respond back. They don't respond if you email the customer care one given in response to feedback.

Had an appointment with another mechanic for brakes done with a brake kit i had bought online. The…read moremechanic changed the date to 2 weeks out. I called Pride and they were able to fit me in THAT day! Ted and Ken were very efficient and friendly. JR was the technician and he finished up on a car he was working on and got right to me. They had my car ready in less than 2 hours and at a price that was $20 cheaper than my previous guys quote. Ted and Ken grew up local and it was refreshing to have a conversation with people that had such a history with the area. Keep up the great work guys!!

I went in for a quick oil change and replace my rear wiper blade. After I picked it up the wiper…read morewasn't working, and I realized they didn't replace it but charged me the $32. I returned and spoke with the service guy who had helped me and showed him the old wiper blade was still on, so chewed up it smeared the water. He looked at me aggressively and lied to my face saying he personally replaced the blade himself. I asked him to replace it. He said no. He said 'wiper blades just suck.' He did refund the blade, but he wasted my time and after seven years of bringing our cars to Pride Auto Care on Yosemite and Dry Creek we will never go there again.

Dropped off my vehicle in the morning to have two slow leaking tires checked. I was told they would…read morestart working on it by 12 and it would take no later than 3. Showed up at 3:30 to retrieve my truck and they hadn't even moved it. I understand that things happen and people get busy but a little communication goes a long way. I could have easily taken my vehicle elsewhere or at the very least not had an employee having to run me around all day as I could have just got the truck back. Poor communication and poor service. With 3 other tire shops in the vicinity I'd give this place a miss.

Great service, great team, and super trustworthy! They took care of my car just like I do and were…read moreable to get me all straightened up in no time!