Shout out to John. Great customer service, great help as well. Also gave helpful advise in regards…read moreto my car.

Took our car there to do the check engine scan. The guy there Mike took care of us and helped us…read moreout. He cleaned a part with my husband and said either that would fix my car or 02 sensor. Regardless, we are extremely grateful for the great customer service. Thank you Mike for going above and beyond. P.S. Sorry this is late.

Yo shoutout the guy who's helped me out every time I've gone there. I should have asked for his…read morename but next time I see him I'll ask. I had put in an order for wheel chocks yesterday but when I went back to pick them up today they hadn't been delivered so he went out of his way to give me his own personal chocks. That's the kind of service that deserves 5 stars. Bro didn't have to do all that but he did and I genuinely appreciate it. Thank you man!

I've shopped there about 10 times over the years, never spending more than $75 usually much less…read more Every time I've gotten friendly help who knew what they were doing and sometimes super help. Most recently I couldn't get the backplate open to change headlight and the manager came out and wrestled with it for 15 minutes to make sure that it worked. IF EVERY BUSINESS HAD SERVICE LIKE THIS WE'D ALL BE HAPPIER

I had a dead car battery and needed a new one ASAP. Yasmin and Rickey specifically made this…read moreexperience the best I've ever had! They went ABOVE AND BEYOND their job description and got me back on the road in literally no time. I would recommend this AutoZone to every. single. person. Not only did I find my new auto parts store, I feel like I found new friends! 10/10 no notes.

Awful customer service. I'm the only one in the store and two employees won't acknowledge me as I'm…read morestanding at the counter. Apparently "finding a phone number" is more important than helping an actual customer standing in front of them. Do better. It's not hard to say hello and take my money for the products I wanted. I ended up leaving them on the counter and went down the road to your competitors to spend my money there.

Good store and good location!!! The oil bin fills up fast at this location so make sure you call…read morefirst to see if you can bring your fluids to drain. The staff is great as well.

Excellent customer service both on the phone and in person. Daniel was friendly and efficient with…read morereplacing my car battery.

Amazing customer service was helped by 2 gentlemen Henry and Jamal who helped me find what I needed…read moreat the store and very informative.

Huge shoutout to the NAPA Auto Parts in Davis! My car's 12V battery was low and it was driving…read morereally slow. I thought that I had to replace the whole battery, but when checked by Walmart auto they told me it just needs a recharge and NAPA auto parts might offer the service. I don't remember the name of the staff member who helped me, but he was incredibly kind & so helpful. He took out the battery, charged it for 2-3 hours & reinstalled it for me. Everyone there was super helpful and friendly. As someone who doesn't know much about cars, I truly appreciated the help they provide. I've also bought a few tools here in the past always a great experience. So grateful to have this shop in town.

The O'Reilly products, and the store in Vacaville are fine on all accounts. The reason of my…read morenegative review has to do with a bad experience at that particular location, with associate Marlene. I went in to return a product I purchased a week prior, with receipt, and product unused. The associate processed the return but also asked for my phone number. I declined to give my phone number, and I argued that the store where I bought the product (O'Reilly in Napa) asked for my phone number at the time of purchase, however I declined, and they were fine with that. With much arrogance, the associate in Vacaville told me that the Napa store SHOULD have collected my phone number, and she managed to collect my phone number for the return to process. I find that outrageous, unnecessary, and unprofessional. No retailers should hijack phone numbers from their customers. Moreover: purchase was $17.01. Reimbursement came to only $15.13. You've got to be kidding me! 1 star. Thank you.

Joshua was so helpful today! He installed our new headlight on our Honda Sport. Great customer…read moreservice