Price Self Storage

(111 reviews)

*edit 4/18 - The company was quick to reply to my review suggesting that I reach out to customer…read moreservice. I did, and got an email back from COO Hayden Curtis. I was told that even though I was proactive about the challenges at the destination, the move and charges are what they are. I wished them the best, and hopefully my negative review remains an outlier.* I want to start by saying that I explained to A Smart Move that I would be leaving a poor review based on my experience with their pricing. I was told that they understood and would share my feedback internally. I was quoted just under $2k for a 3 bedroom move 5 miles (about 15min drive) away. The destination address is on a steep hill, and I made sure to send pictures and ask questions before the move. I was told that it would be no problem at all. The move was rough. They started at 8am and were loaded by around 1pm. At 2pm (includes a lunch break) they arrived at the destination and decided on the spot not to use the driveway and to cart my items up the steep driveway by hand. It ran long, and I was told around 4pm that they would be calling an extra two people to help at a cost of $135/hr. I was told I did not have a choice in this. They arrived at 4:30pm, and we were all finished at 5:10pm. So, doing the math, we had $2,000 for the move, $135 x 2 which we will round up to $300, and I added insurance the day before for $300. Our total due should be roughly $2,600, minus the $200 deposit I already gave them, for $2,400. The evening of the move they attempted to charge me $4,109.58, which was luckily declined. Over the following day or two I had several calls with them. They explained that they were already discounting the rate, and that the weight of items moved was higher than their initial estimate and made more work. I get that estimates can be wrong, but they actually moved LESS items than what was estimated due to me doing numerous van loads before move day. Additionally, at the destination, all I asked them to do was put the furniture in the correct rooms and leave the boxes outside the garage door for me to put away. Anyway, at the end of the day, I ended up paying a total of $3,312.78. Not including the insurance costs, that's just over a grand in additional fees, or an added 50% of the total cost to move. The excess really stretched us financially. I charged it to a credit card only to be told that there would be additional fees now for credit card usage. This was right after we got a $25 credit for having to clean up trash that they left in my front yard. We didn't even mention that the bathroom in our new place was peed all over, which was a delight to clean. My wife and I have mobility issues, so we really needed the help on this move, and it was incredibly frustrating to have this experience. All of this said, the movers themselves worked extremely hard. We bought them lunch between the loading/unloading, offered water throughout the day, and tipped them in cash.

There's a reason only positive reviews are posted!…read more After a 4-month nightmare with A Smart Move, I feel compelled to share our experience to help others avoid this company. Despite their marketing promise to "Calm Your Chaos," they created nothing but challenges from start to finish. The Good: The San Diego pickup crew worked hard, and our driver Shaun was communicative and professional. The Bad - Everything Else: Delivery Day Disaster: The Texas delivery team arrived 3 hours late. We received only two text updates well after they were already behind schedule. When I was told to start calling the crew myself to get updates, I knew we were in trouble. Understaffed and Unprepared: Despite our contract specifying 6 team members, only 5 showed up - including two extremely young, inexperienced workers who couldn't handle basic tasks. My husband and I ended up moving our own furniture and reassembling pieces ourselves because the crew was so ineffective. Significant Damage: They damaged an antique desk (that we were told they would treat with ultimate care), knocked a ceiling fan from its mount (exposing dangerous wires), gouged our stairwell, and broke an electrical outlet cover. Multiple smaller items were also damaged. Dishonest Claims Process: The real nightmare began with the claims process. After waiting nearly 4 months, and spending countless hours on documentation, they offered $60 to repair an antique desk. They claimed they never received photos, The final settlement offer came with a gag order prohibiting any negative reviews. Broken Promises: Ultimately, the upfront promises turned to gaslighting and customer shaming once we moved in to the claims process. The Worst Part: A pattern of hoping customers will just accept subpar service and minimal compensation rather than speak up. The gag clause in their settlement agreement suggests this isn't isolated and may be why their current online review schema is so high.

Box Brothers of La Jolla

4.4

(45 reviews)

The owner ABE is the man! He came through in a crunch for me last minute for wedding stickers!!…read moreThere work is super solid!!! And guess what... they do DTF SHEETS!! Let's go one stop shoot for all printing needs!

Awesome place. Custom boxes as well as all sizes of regular boxes and packing materials. Will ship…read moreUPS & FedEx too.

The Rock Movers

(467 reviews)

Hello Maria and all the Rock Movers. Just wanted to give you a shout-out and say Thank You! Taras…read moreand Yury did an outstanding job today. So fast and efficient, just an awesome experience all the way around. I will definitely recommend you guys to any and all of my friends at moving time. Thank you again for the wonderful service. Best, Tim Mattox

Stop your search and hire The Rock Movers. I'm so glad I found them…read more We've moved many times, including cross-country and back, so we know how important it is to find reliable movers. The entire process was easy from start to finish. Max and his team worked hard and handled everything smoothly. Even though we only had a one-bedroom apartment, the distance from our apartment door to the moving truck was long, and our townhome has two separate entrances on different streets, which made things more complicated. We still have storage units to empty, and I'll definitely be calling them again next week to get that scheduled. Highly recommend.

Master Moving

(65 reviews)

Aidar and Bobojon...my amazing movers from Master Moving...wow…read more I cannot thank these two enough!!! They were so flexible, gave me an actual quote with a number and stuck to it!!! They got everything done and took care of my valuables like i was their own relative (ones you like!) Veronica who handled the coordination was also 10 out of 10. Aidar (also goes by Andy) and Bobojon were ...10 out 10...5 out 5 ...very reasonable and excellent results.

Amazing job. Efficient and professional…read more Would definitely use again. Easy pickup and delivery from old to new location

The Box Shop

4.1

(49 reviews)

My husband uses this place for a real estate business, using a virtual mailbox. He gets loads of…read moremail and the owner, Maria, and the staff are very friendly and remembers him so it's easy to retrieve his mail. The service is quick and efficient and priced just right. The parking lot can be busy, but there is reserved parking just for the store.

Staff, owner are always very welcoming and helpful with your needs. They offer notary services in…read moreaddition to P.O box rentals and a great assortment of gifts. Lovely little shop.

Movers by the Sea

(406 reviews)

on time, organized. really nice movers…read more I will use them again and recommend to friends

Everything went better than I could've dreamed. On time professionals, brought calmness to the move…read moreseeing how well they each worked together and with me. They provided an on sight walk through to give an accurate bid. Took all the stress out of our move.

The Rock Movers

(467 reviews)

Top Tier Junk Removal

5.0

(358 reviews)

Excellent, professional, and prompt service! I had requested a quote from a different company that…read morenever responded. Then I found Top Tier and booked them online by listing the items to be removed and selecting the preferred date and time for pickup. They followed up the same day with a text to confirm my appointment and then sent me reminders the day before and on the morning of the pickup day, even giving me a call to let me know when they were on their way. They provided me an exact quote when they arrived and got to work as soon as I agreed. Pricing seemed to be similar to other services. I would definitely use Top Tier again in the future.

Great service! The price was a bit higher than anticipated but Brandon was very upfront and…read moretransparent about the cost; i realized i hadn't included something specific in my original request, adding it to the haul increased the quote which made sense, and it's not like he tried to hide it or sneak it in as a "fee" or something. He and Richard were both wonderful in terms of communicating when they would be arriving, confirming what they needed to take and what to leave, and were very professional and efficient overall. *COULD* i have done all that myself? Rent a truck, pack up my crap, take it to multiple locations to get rid of all of it - on top of even just figuring out what the hell to do with all of it? Maybe, maybe not - but the amount of stress they took off my plate was so so SO worth the price, especially when they made the entire process, from booking to service to payment, so easy and convenient. I'll definitely use them again the next time i inevitably build up a new pile of junk for me to stress over

Junk Away

5.0

(4 reviews)

Such a great service! Quick response, seamless transaction, amazing availability! Highly…read morerecommended.

Jason is efficient and professional. He hauled our mattress away within the hour of our phone call…read more Thank you, Jason!

Valero

3.4

(37 reviews)

I stopped and had 4 propane tanks filled today. Even though the price was $4.59 per gallon, the…read moretotal cost was only $75. I used to do tank exchanges down the street at Shell, but not any more. Refilling is cheaper AND they fill the tank with a full #20 of propane. Exchanges don't do that. The people I dealt with were very courteous and quick to help.

Gas is gas. Not far…read morefrom the beach or freeway. If you want to grab a burger next door from In N Out, you can grab a soda from here and save some cash. Reasonably priced drinks and snacks as well as gas considering it's location. I wouldn't hesitate to fill up here again.

Enterprise Truck Rental

4.0

(8 reviews)

5 stars! The crew at this Enterprise Rental were great to work with. Not only were they able to…read moreget me a truck, same day (last min), but got me EXACTLY what I needed. As a business owner, I value good service, price and efficiency. Stephen and Hector delivered on that promise. Easy pickup- Check. Easy return - Check. Clean truck- Check (it was basically new). Professional service - double check. I also originally rented the truck for 5 days - and actually needed it for 7. Guess what? Stephen made it super easy for me to extend my reservation. Triple Check! When returning the vehicle, there was a slight issue with the final invoice, but Esteban corrected it quickly with no issue - again, super easy. No drama. This is now our go-to place for our business. The mark of a good business is if the customer would come back again- well, I already made another reservation for an event next week. And guess what, Esteban made that super easy to reserve too. See you guys soon.

Hector at Enterprise Truck Rental Miramar was great! He quickly found me a 26' truck even though…read morenone were available at first. Super courteous and helpful thank you!

Elijah’s Trailer Rentals

5.0

(1 review)

Elijah was super attentive & charged me an affordable price for the towing service ! Definitely…read morerecommend

From the owner: Premium Towing. Family-Owned Care. Priority towing for your…read moreluxury vehicle. We specialize in low-clearance handling and high-end care at budget-friendly rates. Need to DIY? Rent our trailer with zero drop-off fees for all local jobs, or we can pick it up for you. Call [760-809-2914] for expert, damage-free service!

Haul'n Off Dumpster Rentals

See more unrecommended reviews

(32 reviews)

Absolutely amazing experience! I rented an 11 yd lowboy. The owner Chris is phenomenal to…read morecommunicate with and is on top of it with communication and transparency on the correct equipment needed and pricing. His driver Troy was stellar! Amazing customer service and timeliness. Overall great experience! I will be calling them again for future projects.

Great service and was very flexible with changes from scheduling to pick up. Excellent!!!!!read more

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23 reviews that are not currently recommended

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M. C.

18 years ago

Rule #1: Don't rent any storage unit unless there is absolutely no other choice -- and if you have no choice, make a plan to get out of there on a given date. Rule #2: Don't rent from Price Self Storage. If you look at the other reviews on Yelp, you'll see the Price has among the lowest ratings of all the storage providers -- there's a reason. I spent thousands of dollars storing stuff with them and always felt like I got kicked in the teeth by this company. Expect relentless rent increases and totally inflexible policies. They will absolutely take every opportunity to hit you with any extra charges when they can. And it's just so damn frustrating to deal with them, even to pay them: Can I pay with my American Express card? Nope, that would give me some leverage if I felt there was a problem. Can I pay a partial amount on the online system? No again. You can only pay exactly the system gives you, right or wrong. I'm traveling, will you take a debit card payment over the phone? Sorry. Can't do that either. Unless you fax written authorization giving them the right to automatically charge your card. Price wouldn't even pro-rate a refund of my last month's charges -- this was after YEARS of paying their ever-increasing fees. I squawked about it, left a message for someone in management. They never called me back. Price really doesn't give a damn about you or your stuff. For them, it's just a cash flow racket, built on the backs of people that through misfortune or circumstance, just don't have anywhere else to stow their possessions. I have no problem with businesses making money -- it's WAY Price does it that I find very irritating. For example, they lure you in with cheap or free rent, then pump up the rents with stunning regularity. At the end of my stay, I was paying $2 per square foot per month. That's the same as paying $4,000 per month for a 2,000 square foot house. Except all you're getting is an empty box. What an incredible rip-off !!! My household items had mold and rust damage from the improperly ventilated conditions of the storage unit. And to cap it off, even my moving company, guys that are not easily offended, said the Price folks were rude and unaccommodating when they came to pick up my goods. Do yourself a favor -- don't do business with Price. And for the good of the community, tell all your friends to stay far away from this cynical, greedy, and rigid company. And on a philosophical note, will it really improve your life to store things you're not even using? I feel much better after selling much of my stuff. Simpler is not only cheaper, it's better. Thanks for listening and good luck. read more

kristina v.

226

5 years ago

BE AWARE!!!! YOUR BELONGINGS ARE NOT SAFE HERE!!!!! THIS BUSINESS DOES NOT HAVE ANY SOVEREIGN MORALS, THEY JUST WANT YOU MONEY! The staff that work for PRICE SELF STORAGE from the office staff to management to REGIONAL are corporate thieves and parasites!!! Internal investigation with in the company need to take place ASAP! As I was moving I left my unit unlocked and no one was there, come back in less than 10 mins and a lock that didn't belong to me was on my unit! NO EMPLOYEE REPORTED LOCKING MY UNIT SUPPOSEDLY!!! Manager lives on site and happen to find no evidence on the cameras! They have them strategically placed for their convenience!!! Coincidentally!! Regional manager is a child and know not a single thing about customer service nor running a business. This business is going under BE AWARE!! They have homeless people coming and going showering in the restrooms. We went from renting from these guys for years and being semi happy..to them framing us so they could get into my unit (they knew the value of what was inside)! The regional going so low as to tell me my situation is a conspiracy!!!!!! Not even take the appropriate action to investigate it first where cameras reveal my exact story taking place. Everyone involved in the corruption and manipulation taking place here is more and more evident. The next day after posting acccurate reviews I was sent a rent raise on my units! One unit I have had for only one month!!!! LAWSUIT! They also have rats through out of his facility all through the outter facility! Crawling and nesting in the walls, you can hear and see them in the evenings! Get caught on the property 1 minute after closing manager will harass you with a fine for 5 minutes, hover over you and chase you out! She is one nasty person to deal with! She is also a victim to everything in her life so she hides behind her regional manager who is just as sick! read more

Kelly J.

12 years ago

I started at $206/month and with frequent rate increases, I am now at $306/month! My unit is advertised on the Price Self Storage website at $235/month, which was confirmed when I called Price Self Storage. They also informed me that $306/month is well over street rate, and that all introductory move-in prices are short-term promotional rates. This is classic bait and switch. They raise their rates about every six months and they only give you about a week notice of the rate change! It is not enough time to even change my online banking recurring payment. On top of that, my storage unit is dirty and filled with black widow spiders. Do not do business with Price Self Storage! read more

Mike W.

8 years ago

Just like the other reviews state, this place is a crooked business. They have one of the most despicable business practices i have ever seen, they raise the rent on you 2 times in the 1st year on the 5th month, and 9th month. It's not 5-7%, more like 10%+. They don't really care, they just want to attract new business, the first month rent free is not really free; you have to pay an admin fee, protection plan(mandatory), and a lock if you don't have one. Don't fall for the trap of renting here, the managers on site are a husband/wife couple, and they might be nice to get you to rent; all in all their demeanor will change once you rent and get your 1st rental increase. read more

Stephan F.

6 years ago

I have been using this storage facility for about 15 years and have always had excellent service form everyone working their. I might add particularly so from the current manager Tonya Monteer. She could not have been more helpful over the last month when I have come down from LA over several occasions to clear out my space. Her patience, kind consideration and advice on how to contact local charities for items that might benefit them, went above and beyond my expectations. My deep felt thanks to her and her associate. All the best, Stephan Fitch read more

Laura T.

221

8 years ago

I am a long time (almost 20 years) client of Price Self-Storage in Solana Beach, CA, but this is my first time commenting. I want to commend the management team of Jessica and Chris Byles for their high standards in maintaining the entire facility, their consistently cordial and welcoming attitude, and their all-around professionalism as managers. I couldn't have chosen a better location for the storage of my personal and business items. I highly recommend Price Self-Storage in Solana Beach, CA. Laura Taylor read more

Lawrence H.

9 years ago

Manager Jessica Byles went far above and beyond to make sure my experience was great. A pleasure to work with in every way. She even took extra time and stayed late to accommodate my very tardy movers. I would never have been able to make my travel deadline without her skill and generosity. Helped me out of what would have been a huge jam. I'm glad there are people like her in the world. Bravo! Price Storage you've got a gem in this lady. Thank you Jessica! read more

Anonymous S.

17 years ago

I completely agree with the review posted by Michael C.- This company is a joke! My only satisfaction is in knowing that they are going bankrupt and the way that they treat people has finally caught up with them. What goes around comes around, and it's time for Price Self Storage to go the the way of the dinosaur. read more

Shannon A.

4 years ago

We stored our travel trailer in the indoor storage, as well as had a storage for our personal belongings. The facilities are really clean, access is awesome and overall a great experience. Tanya and Mel were very knowledgeable and helpful. 10/10 would recommend. read more

Tina C.

9 years ago

Allie and Jessica are the best!! They constantly go out of their way to be helpful, and this is always done with a smile on their face. The property is well maintained, restrooms clean, and hallways clear of trash. Would highly recommend. read more

Mark B.

5 years ago

I have had a fantastic experience at Price Self Storage in Solana Beach for the past 5 years. The staff are so friendly and helpful, the units are clean and secure and very, very convenient. I highly recommend this company! read more

Scott M.

4 years ago

Great first impression and customer service as we are renting a storage unit and buying supplies. Also saw great service of others as they walked in asking for quick help while also serving our needs. read more

Miles G.

4 years ago

The manager Tonya was very helpful in assisting me find the right size unit and answering all of my many questions. Check in was smooth and there were many deals available. Thanks for your help! read more

Alexandria T.

4 years ago

Tonya is great! I was abroad for sometime and she was so helpful ! At times my card wouldn't work and she would make sure to help me sort it. Super sweet, clean establishment reliable. read more

H N.

10 years ago

Always professional yet friendly! Seems very safe and secure. Clean, reasonable price, and they treat me like a human. Has a positive family feel. read more

Luke T.

3 years ago

Tonya is best in class customer service. Super creative "out of the box" thinker you cannot go wrong with! Thanks Price (Tonya!)!

J A.

4 years ago

Amazing pricing. Amazing service. Really impressed by the whole place. I would recommend this place to anyone.

David H.

5 years ago

Perfect size of storage unit, access is fantastic, Tania has a fantastic attitude I am completely satisfied

Jill D.

3 years ago

used the facility for several years. great service; clean facilities. helpful staff thanks to Tanya and Mel

Gregory G.

3 years ago

Price Self Storage was very helpful with low cost boxes for my household move. Highly recommend.

Price Self Storage - selfstorage - Updated July 2026

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