This company has been the best I have used in my entire years of utilizing plumbers…read more My first time using them, the intake person was professional and said they would arrive in less than an hour and Jesse did just that. She updated me as he got closer to my residence. When Jesse arrived he was professional and asked if I wanted him to use shoe covers before entering. The work was completed properly without him dirtying up the house as a prior plumbing company did. I believe God has blessed me with an excellent plumbing company!! I am 60 and have been using plumbers a long time. I have found no other company like this one. If this service continues, I will definitely be using them for the rest of my life. It appears they have figured out the secret to keeping customers! Outstanding first impression! Jesse even asked me to check his work after finishing the job. No other plumbing company has ever done that!! Call me if you want more details on their outstanding work, 310-735-7541.

Thomas and Alex came out to our place after we were having issues with our plumbing backing up…read more Thomas identified the issue and followed up promptly with a plan to get us back on track. He and Alex were very thorough and provided updates so we knew what steps were next and were able to resolve our issue in a timely manner. We would definitely recommend to anyone in need of plumbing work.

Much to my dismay, I discovered a geyser shooting water up from a pipe in the rear of my property…read morethat I'm trying to prepare to rent. It was rather late in the day on Saturday so I just turned the water off and decided to deal with the problem on Monday. So, on Monday, I did a drive-by to assess the situation and discovered another area where water was bubbling to the surface and resulted in quite a large muddy spot. Well now, my head just hurt. So I turned to Yelp to look up 'Plumbers' and started reading reviews and I noticed that Rapid Action Rooter had sooooo many positive comments. I sent a message through Yelp describing the problem and a few minutes later I received a reply from the owner. I called Mandel, the owner, and he said he could come out that afternoon. That was yesterday. Mandel and his assistant were waiting for me when I arrived, both dressed in uniform with company info on the shirt. After I showed him the problem areas he and partner got to work. Mandel discovered there was a hole--more of a slit, in the middle of this piece of copper pipe (buried about 3 feet underground )--so weird. Have NO idea how could've happened...or WHEN! Mandel explained the damaged portion of the pipe needed to be removed and replaced, welded back together. He was transparent about the price and method of payment--uses Zelle, which is super convenient! During our conversation, though, I mentioned some other jobs that needed to be completed in the home. Well, before I could say, "do you know anyone who does...?", Mandel was telling me about his drywall & paint guy, his flooring guy, his electrical guy. But more than merely tell me about the tradesmen, he actually called them before he left so that I could coordinate a day/time to meet with them AND Mandel told them that HE would text them my contact information. What??!! I felt an incredible sense of relief knowing that most, if not all, of the remaining projects in the house will be completed. And it's because I had the great fortune---blessing, actually, of meeting Mandel. I would select Mandel and Rapid Action Rooter Plumbing again and again!!! He's the best!!!

Main sewer line cog in my 6 unit apartment building. Back up flooding lower units. This was a real…read moreemergency. Placed a service call with Rapid Action Plumbing. The response time was within 90 minutes. The requirements was a 110 ft snake. Job well done.

I highly recommend Armando and his team for any plumping project! Last July I bought a house in…read moreWest Torrance that was in need of some sewer line repairs and to install some cleanouts. It was easy to get a hold of the office to schedule an appointment and I appreciated how I got a call telling me his ETA on the day of. Armando's team did a thorough crawl under the crawl space of the house and scoping of the sewer system all the way out to the street and gave me an honest assessment of the repairs needed to make my home safe. I appreciated how he showed us in detail all the possible plans and prices for the best fix to the sewer line. Armando and his team were very friendly and speedy when doing the repairs and I feel more comfortable in knowing my forever home has been fixed so I can enjoy it for years to come. I will definitely be going back to Armando for any future plumbing projects!

Summary: Highly recommend Armando of Drain & Plumbing Pros. He was awesome in every aspect…read more(technical skill, price, responsiveness, communication). If/when I ever need a plumber in the future, he'll definitely be my first call. Details: I was dealing with a leak in the water main buried under the concrete of my driveway. He was very responsive, answering the phone when called and fitting me into the schedule to evaluate the problem, gave me two viable options and clear rationale which was his recommendation. He was very willing to work with the leak detection guy I hired separately. He did the repair efficiently and effectively, starting with a small hole to minimize cutting of the existing driveway while he confirmed the actual location of the leak -- which turned out to be a bit off-center to where the leak detection guy had marked; Armando then made an appropriately sized saw cut, enabling access to make the repair while minimizing disruption to access to our garage during the repair. He did a solid job on the concrete patch when it was all done. He completed it in less than the time he allocated, and was a great communicator throughout the process. Finally and importantly, his estimate was one of the lowest of the 4 estimates I received and he stuck with the estimate.

bathroom faucet has been making noise - hot and cold sides. Contacted Lane's through Yelp in the…read moremorning, a brief message exchange, and a quick call to set a response window and they showed up at the start of the window. Of course, it's not a common faucet valve/catridge. They had to go back to their shop. Returned a couple of hours later with new valves - they tried to just replace the cartridge but the valve was corroded/fused together. Quick initial response and reasonably quick service on a uncommon part. Maybe a little more expensive but not excessive (was hoping it was just the cartridge). I'll keep them in mind for my next plumbing "adventure".

Alex was very courteous, extremely efficient and got the job done. I needed a new garbage disposal…read moreinstalled and he was able to have it in stock and install it super quick. Very good value did exactly as what I asked for Would use them again for sure

I had a very urgent plumbing problem, called the company and Memo came over. He was very…read moreprofessional, fixed my plumbing issues in less than 1 hour. He explained everything to me clearly. 10/10!

Highly recommend Sal's Plumbing. My bathtub and sink were clogged, and Memo came out the very same…read moreday. He arrived right on time, fixed the issue quickly, and I am extremely satisfied. Will definitely use them again!

I was assisted by good guy, plumbing and the best and most professional way. They were easy to work…read morewith transparent and pricing and the work was a tremendous quality. The person that assisted me in completing the work is named Junior. He was extremely professional, very helpful, informative, and clean with his work. I would go back to this plumbing company for any of my future needs, 100%.

I only write reviews when I'm convinced that others need to know about a company and this is one of…read morethem. I can't think of a better name for this high quality company. My husband and I had been working with another big local plumber in the South Bay for 7 yrs. They did all the plumbing in the home we gutted and serviced our rental property installing water heaters, faucets etc and it got to the point where we felt like a number vs a name and face so we started the search for a new plumber relationship. My 95 yr old father in law had a leaky "main" to his house and we thought it was a great way to experience a new plumber and the reviews for GG don't lie. The guy who came out was friendly, knowledgeable and skilled. what struck us was when he offered both the option to replace as well as repair. Maybe we are jaded by the many service providers who always scare you into doing more extensive work than necessary but this guy seemed like he was advising us like he would advise his own grandfather. The work was done well and it's been nearly a year and no more problems. Because of this experience we decided to work with GG for our tankless water heater maintenance. The price was upfront and reasonable and a different technician came but equally friendly, knowledgeable and diligent. He shared upfront what he was going to do ( you'd be surprised all that goes into this) and approximately how long it would take ( barring any issues) and when he was done, you'd never even know anyone was here it so clean. Third experience was with a shower that wasn't producing hot water and we had a third Good Guy come who expertly assessed the situation, gave us the proposed plan and fees and came back to fix it when I received the part from the mfg. this technician also spoke to us as if we were family or friends when he gave us tips about turning on the hot water even in bathrooms that weren't being used because the parts can break if you don't use it. so he told us how he runs everything at least once a month and now we do that and think of him. Recently, we had to replace two faucets in our rental and of course called GG who came quickly. I had a question about the work and called the home office and without question they had me talk to Rob, the service manager,who spoke to me with respect and full transparency and I felt genuinely heard and understood. ZERO EGO and no patronizing. ( as a professional woman who doesn't even get that from other male colleagues, this was a a big deal) Faucets in and working and tenants happy- goal accomplished. GG Plumbing is not set up to be the cheapest service provider but it's clear they pride themselves on delivering the best experience and outcome at a very fair price ( including warranty). To me the peace of mind working with a trusted company is key and they won me over.

I had an issue with my AC not cooling and reached out to request someone to come out to take a…read morelook. From the initial phone call with Jeanette, to the technician coming out (same day!) the customer service has been top notch. Oscar answered all my questions about the issue with the AC unit and what was broken and options for repair. Knowing that the coming week had a heat wave in the forecast I was hopeful that the fix could happen quickly. Not even 3 days later they called to schedule a repair for end of week. They also provided an arrival time and showed up early! Freddy C and Renee came out and worked diligently to install a new AC and went the extra mile to trim some shrubs to make enough space for the outside unit. They were polite and considerate as I was working from home during the install. Later that day after they left I had to call to ask someone to come back because I was experiencing an issue with the auto shut off and Albert (? sorry if I got that wrong) answered and scheduled time for someone to come the next day. Not even 10 minutes later I got a call back from Albert and he said someone would be there in 30 minutes to take a look. Oscar came back and was able to fix the issue quickly. He was once again extremely professional and took the time to explain to me the issue and what he did to fix it. These guys work super hard and provided A+ service. I highly recommend.

Response Time Job completion…read moreCustomer Service All 5 Stars, I'd hire them again....................

Believe it or not, one can have a perfect plumbing experience!…read moreKaren was great to schedule with. Called with an arrival time update. Oscar was our technician and was pleasant, organized and prepared with needed materials. Cleaned up everything too. Tony's has fair pricing And are now our Go-To company to call.

Recommended by a friend. Would only recommend to friends you don't want to keep…read more **Edited in response to their reply. 1) Many MANY communication issues. Most concerning, after they came for the consultation and took measurements, I emailed them links to the items I planned to purchase to ask if they were okay. They replied, "Everything looks good." so I purchased them. The bathtub did fit and was put in place, but the enclosure panels did not. They then asked for full payment with no intention of installing the enclosure panels, which is why we requested a reduction in price. 2) They left without telling us and left BOTH DOORS of my garage open. We found our cat wandering the streets, thankfully not lost or dead, and no one broke in before we discovered the open doors. I gave them that feedback, and their reply was, "We didn't know you had a cat." I can only conclude based on their response that if you do not have pets, they think it is okay to leave your home open to the public. You get what you pay for. If you're willing to compromise your safety for a job done by people who clearly have zero respect for you, your safety, and your home, these are your guys.