Audrey provided impeccable service and had excellent recommendations She is friendly and courteous I recommend you try Pupatella with a RED car outside read more

Pupatella - Pizza Near Me - West Springfield, Virginia

We eat here regularly and love the food. Great pizza/menu! The one area that needs work is the service. Servers should work on timing delivery of meals to the table. The past few times we've been there, they have brought meals out one at a time with a 5 to 10 minute wait between each one. This is not how you serve meals to a table of more than one person. All people in the party should receive their meals at the same time. This is frustrating because by the time all meals have been delivered, some are cold while waiting for the others to be served. read more

Our host and waiter, Ricky, was wonderful. He was kind and helpful. The food was delicious! We had the mozzarella balls, bruschetta, and of course pizza! I wish we had room for dessert, because they sounded delicious. read more

Pupatella - Dessert Menu - Pizza Near Me - West Springfield, Virginia

Food, service, and ambience were elevated! We were pleasantly surprised about all these offerings in a local simple plaza. Thanks Eliza, for taking great care of our family and all our requests. read more

Five star experience. Excellent Lunch and service. We will be back. The service is super dooper.

So many vegetarian options, and they're all delicious! Side salad is generously sized and packed with fresh ingredients; the pesto pizza is built on a perfect crust. Great service and a satisfying supper! read more

Pupatella - Side salad and a pesto pizza. - Pizza Near Me - West Springfield, Virginia

Great pizza location and awesome food In Springfield! Ricky took care of our large group and made sure we all had everything we needed! read more

Pupatella has the best zucchini fries I've ever had. We like the personal size pizzas. My husband always gets pepperoni with other things added as he's in the mood for. Tonight I had the spinach pizza, which was great. I like their crust. Wendy was our server. She got to us promptly and took good care of us the whole time. Ambiance is casual. I wouldn't mind if it was a little quieter but the noise level isn't horrible. read more

As usual the food was great. Also, our waitress Erika was terrific. She was very pleasant, had great recommendations and was knowledgeable.

A quick lunch. I thought the food was great, but I was really hungry- you know how that goes. House salad was arugula- interesting- with Kalamata olives and cherry tomatoes. Tasty. I had a meatball panini. Excellent. Cheese and sauce. Great tasting flatbread. Service was good. Ambience not so sure yet. We will go back to try more menu items ! read more

The pizza here is absolutely delicious! Priced very well and made quickly, this is a great option. If you were in a rush or with kids. Salads and sides are also very delicious, everything is made to minutes. You can taste the quality with their ingredients. Highly recommended! read more

Good pizza! Ricky is the best server! Good good good good good!!!!!!!! Even better, good good good! read more

Excellent pizza at a very reasonable price and in a relaxed atmosphere. Our waiter Nick was prompt and friendly.

Pupatella Business Owner, In response to your question, we had asked to see the manager twice, who was also the bartender. We were told by a different server that he was busy and it would be a while. We were there for hours and he never came over, even after he was no longer busy. Are you the owner, manager, and bartender all in one? How do you plan to "make it right" with me when your reviews are crappy for the past 2 years? read more

One of my favorite pizza joints in Virginia. It's a must every time I come into Virginia. read more

Pupatella - Pepperoni and sausage - Pizza Near Me - West Springfield, Virginia

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I love Pupatella. I've been going to the one in Arlington area. While the pizza is always delicious, the service in this location is pure garbage. They are not understaffed. I would say they are over staffed to the point that everyone is too busy doing something other than attending the customers. Saw other customers, and I also experienced it myself the inconsistency of the service. Regardless of who comes first, your pizza will come whenever they bring it. No order whatsoever. Drinks were not refilled. Just so bad. read more

Authentic Neapolitan pizza, worth the hour-long drive every time. They never disappoint, Rick is the bes, very attentive and friendl.

Dined in, great service, sweet servers, great food. If you dine in I would recommend Eliza as your server, very sweet and kind, gives great recommendations for food and dessert. Ambiance was nice and simple, nothing too fancy or crazy. read more

Although the restaurant doesn't take reservations, the on- duty manager, Allison, warmly invited me to show up before 11:50 AM with my large group to insure a table. When 17 of us came in a week later, our designated server, Amanda, greeted us warmly, pushed tables together into a long rectangle, and quickly brought out water and took our beverage orders. With just a bit of staff support, Amanda took command of our table with finesse. Some of us ordered pizza, some of us ordered appetizers, and some of us ordered salads and sandwiches. Food came out in an impressively reasonable time. Everyone was pleased with their orders and we loved Amanda's easy going, friendly, and efficient service. She was great about asking to refill drinks and checking on our satisfaction with our orders. I loved my very fresh and healthy Amalfi side salad of arugula greens, grapefruit, apples, shaved Parmesan, and citrus dressing. It went well with my mushroom pizza. The vegetarians in our group liked the zucchini fries , Bruschetta, and Brussels sprouts. We were especially impressed that they took separate checks and didn't blink an eye at our mixed payments: cash, credit card. Kudos to Amanda and the Pupatella cooks for making our after walk outing memorable. read more

Consistently tasty food, good service, and nice ambiance. Also good specials and bappy hour.

Food was great! Service was a little wonky but still good. Also had Cannolis for dessert! read more

Pupatella - Brussel Sprouts - Pizza Near Me - West Springfield, Virginia

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This evening I went to Pupatella and bought 3 pizzas for takeout. Being half Italian myself, and having worked and lived near Napoli for 20 years, I should warn you that Pupatella's pizza has got nothing to do with the real Neapolitan pizza. The dough was heavy and not properly hydrated (low on water). It was small not well raised at the time of the stretching (which I have filmed). The pizzaiolo was slapping and over stretching the underdeveloped hard dough like there's no tomorrow, resulting in a compressed non airy crust without bubbles and no crunch as it should be. I wonder how the owner found the courage to claim that this is real Neapolitan pizza! Here's a link to the proper recipe and standards of the real Neapolitan pizza. https://www.pizzanapoletana.org/public/pdf/disciplinare%202008%20UK.pdf If this pizza was served in Italy, let alone Napoli, this restaurant would have been out of business in no time. It was the worst $50 I ever spent on food with such high expectations. My sincere advise is to go to Costco and save your money instead. Believe it or not, Costco's pizza has definitely got a better crust!!! My advice to the owner, do yourself a favor and take a trip to Napoli to learn how it's done over there, meanwhile, remove the "Neapolitan Pizza" from your sign in honor of your late Italian Grand mother, may She rests in peace. You can also watch this video to learn a thing or two https://www.youtube.com/watch?v=ADvf-PIZPLA read more

Wendy was our server and she was super nice and attentive- very patient with our two kids. Food was delicious and well prepared. Great experience overall read more

First time at this pizzeria and have been a meaning to stop here for a long time. I ordered an eggplant and red pepper pizza with red tomato sauce. It's was $15.50 plus tax, for the 11" pie. Since they were not busy was told it would take 5 minutes. It took 15 minutes but that's not bad. One of the staff told me I came at a right time since about an hour before it was 45+ minutes per pizza. Took the pizza home and it was really great. This pizza was made with a smoked cheese and lightly scattered Parmesan. It smelled fantastic and tasted really great. They sliced it into fourths so at home I cut each piece in a half. The slices will droop unlike NY style or thicker dough pizzas so it's easier to start eating there immediately. The dough is nice and chewy and was perfectly done and complemented the toppings well. Since I was at home I paired it was a wonderful bourbon vice beer and it worked! I'll definitely be back. Great pizza, very friendly staff. read more

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Well friends who live near other locations had me really looking forward. I usually wait a few months to let the shake out. That said, we tried them on Wednesday. We got 2 salads and 2 pizzas. The salads were good although I think the salads needed cheese or something. If they were the only items, I might have done a 4. The pizzas though sank this review. The ingredients were good but the pizza was soggy. It was not crisp at all. None of the ingredients had any crispness. Watching them, they seemed to have only one oven in use which may have contributed to it. read more

Yes, I am a pizza snob (I'm originally from NYC), but friends had raved about the relatively new Pupatella on Old Keene Mill Road in Springfield (in the shopping center where Whole Foods is, Old Keene Mill & Rolling Road). I've been to pizza parlors in DC, Virginia and Maryland and while they don't stack up to NY pizza or even Northeast pizza, most of them top Pupatella or at least this Pupatella. Granted they hadn't been open too long (this is a delayed review from early October), and kinks with wait and kitchen staff might have been worked out, but I wasn't impressed. Our order was wrong, but when we pointed it out they fixed it. But then they delivered the correct pizza and then 10 minutes later, another correct pizza. The crust want too good and I didn't care for the taste. Will I be back in 2023 ? Maybe, maybe not. Part of me wants to give them a second shot, and part of me says no thanks, there are other places in the local area that work for me (I just went to Johnny's Pizza last week and that reminded me of this unfinished review). We'll see .... read more

Last night we ordered two pizzas at Pupatella in Springfield at 6:15 and received a receipt indicating that the pizzas would be ready for pickup at 7PM. When we arrived at 7 we were told that it would be another 7-8 minutes. At 7:20 and 7:30 we were told that it would be another 10 minutes. Meanwhile, customers that were dining in who had arrived while we were waiting were being served their pizzas. We finally cancelled our order at 7:40 and left hungry, frustrated, and disappointed. We love Pupatella's pizza but will be hesitant to order online if this is the service they provide. They should not take orders they can not fill in a timely manner, read more

After being unable to get in the door on a busy Friday night, my daughter and I returned for a girls' lunch on Saturday afternoon and had a lovely time. Wendy was a great server and our food came out super fast. We shared 2 pizzas and dessert (thanks Wendy for the gelato samples!) and everything was delicious. We had leftovers the next day and it was still great. We will be back! read more

Their pizza is meh. Very thin and floppy. They are accommodating to a point. I wished their crust was thicker.

Wanted to treat myself after a long week, so I popped into this location for a late lunch. Amanda was the best server and the food was amazing! You can't go wrong, so stop by! read more

Best pizza in NOVA by far!! As Italian from Napoli I certified this is real pizza!! Fresh tomato sauce and increible pizza dough

We had a very fun family dinner. Our server Wendy was so kind and fun. Will be back again and hope to sit in her section.

Everthing always goes great here. Ricky and his team always provide an attentive, but not oppressive, dining experience. My spouse is a lifelong vegetarian and there are so many choices and flexibility to provided solutions that are meat free. We would suggest you try this establishment. It's accomodating, attentive, and delivers delicious food at a value price point. read more

Great pizza and great atmosphere. Service was great as well, very attentive. Would come again!

Always excellent food. The pizza is marvelous - leaning much more to authentic European pizza vice the standard American fare. Service is always outstanding - Noah was our server and he was amazing. I highly recommend Pupatella - great food, great people, and wonderful ambience. read more

Pizza arrived freezing cold. Paid for a Cannoli and didn't receive it. Probably got somebody else's order. Told the manager and his exact response was "what do you want me to do?" Wouldn't order again and customer service was terrible! read more

You have to try the pizza! Service was great - I believe our server was Ricky and he was very attentive. Will be back soon!

Pupatella always has delicious food and great service! Rickie in particular was very caring and checked up on us frequently. We were never waiting for service or to be seated. The ambiance was nice, with music and yummy smells. read more

Service was really good but unfortunately the pizza was not. The flavor was good and ingredients fresh but it wasn't cooked properly and the dough was raw in places. The second pizza was cooked same and was very greasy. Maybe next time. read more

The best I ever had! Made with the freshest ingredient. Service is impeccable! Ambiance is clean and invmiring!