Thank you RNS Automotive for excellent, honest car service! A true gem for your automotive maintenance and repairs. Keep up the great service. read more

RNS is super honest. Ron is cool. The guys in the back are cool. They are so busy they turn away work. When I say that I mean, they don't have time to rip people off. I had a small issue, they took 10 min to diagnose and said it's free. Other time I brought a vehicle to be inspected, they were meticulous. I trust them to do any work that I cannot do. Christian Run. God bless you guys! read more

I love this place. So professional. Honest. Recommended!

My vehicle broke down in Kaneohe so I used Yelp to find a good mechanic in the area. I'm really grateful I found RNS Automotive. They were very communicative and they got my vehicle fixed MUCH faster than I had expected! Everyone that I spoke to at RNS was very kind and helpful. I would definitely recommend RNS automotive. read more

I'm new to the area and so I posted online asking for referrals. Everyone suggested here. They are very honest and super efficient. I appreciated them calling to give updates and explaining things as thoroughly as they did. They secured a lifetime customer. Very happy read more

Ron and Daniel worked with me and my situation. Two other shops had my truck, a 2008 silverado, and one was a chevy dealer who failed to resolve multiple issues but charged for shoddy performance. RNS did a great job and fixed my truck. THANK YOU VERY MUCH!! read more

I have brought my 1970 Chevelle to them many times and they have done a great job in fixing problems at a reasonable price. They even fixed an emergency brake problem at no charge. I also bring my other cars there for inspections, oil changes, etc. and they are prompt, competent and reasonably priced. Highly recommend them to anyone. read more

Horrible customer service from front desk guy as well as owner who said he would call me back about a repair they did that was more than $900. Which didn't fix the problem. I highly recommend you AVOID this place at all costs! No COVID restrictions are enforced and everyone (customers) are forced to be squished in their small dirty waiting room. read more

Great place Fair prices and most friendly staff!!! Don't forget to Make an appointment they are always busy!!!! read more

RNS Automotive - Prices - Oil Change Stations Near Me - Kailua, Hawaii

The gentleman that runs this garage is nice. During my last visit there is no line.  However, call ahead if you want to ensure how long you will be waiting. read more

Not sure they are in business anymore. They never answer their phone or call back if you leave any message, even if you are a prior customer. read more

I hate to give 5 stars to anything but... for the regular maintenance and repairs I know I'm not going to get the phone call we all dread after the quote we've been given that "we found another 5 things wrong with your car and it will cost you your first born child to fix it". These guys are honest and not looking to stick it to anyone. Yes they may find a problem when you tell them something is wrong and you drop off your car for repairs and it may be expensive but they helped me several times do work arounds instead of buy new parts. A lot of us locals don't have the funds for the big things but these guys can keep your car on the road while doing a good job and keeping it simple. I take all 4 of my company vehicles here even if its a little out of the way for me. read more

I would give these guys 0 stars if I could. I took my Prius to them to fix the dashboard capacitor bc the lights in my dash went out. When I got the car back, the issue was not fixed. It took me a while to find an electrician who knew how to diagnose the problem. When he looked at it he said they slapped it together very lazily. They forgot to plug in a few wires which is why it didn't fix the lights. They also didn't take off the old capacitor and the just threw on the new one. The new guy had to take it to another shop to redo THE EXACT SAME PROCEDURE bc they did such a shitty job the first time. I will never be going to RNS again and would NOT recommend it to anybody else. They're lazy and only in it for the money read more

Ron and the guys at RND Automotive are the best of the best. They maintain our fleet of Fords and driver top notch service every time!!

These guys are mechanics, not just parts changers. I had horrible experiences with Kailua firestone, and these guys rescued me. Excellent communication, speedy work, I ll go back there with anything car related. Aloha, Richard read more

We took our 2010 Volvo XC90 here for a new fuel pump and RNS installed it in a timely and professional manner. I called with a question regarding the fuel gauge the week after and they promptly followed up with me. Great service and honest pricing. read more

We have had all three vehicles here for safety's and oil changes. Nice People work at RNS. They appreciate the customers and know their stuff. They are my go to shop on the windward side. I have had no issues and their prices are fine. read more

This place rocks. Great customer service and scheduling a safety check was super easy

Called RNS on Monday for an appointment for engine rattle. Brought car in later that day. Received quote shortly after. RNS replaced timing belt, water pump, cam and crankshaft seals. Saturn Vue was done by COB, next day. Customer service from beginning to end was excellent. Ron and his crew are awesome. Highly recommend RNS for all car repairs. This will be my new "go to" mechanic shop. read more

All my car repairs I go here and they are the best Thank you for quick service and great customer service I always get all my repairs here Oil change Air conditioning refill Safety check Best place on the Windward side has to offer Thank you RnS read more

Wow, these guys are really awesome, so hard to find good honest mechanic And they didn't try to fix a bunch of stuff that wasn't needed. I called the day before to ask if I could drop it off they said no problem. Dropped it off told them what was wrong. Within the hour Matt called me and told me what was needed. He gave me the options and prices, they fixed it same day and it was as promised. Great job! Take your car here read more

I went to RNS AUTOMOTIVE to diagnose and fix my Jetta, I left my Jetta with them for just over 2 weeks with no calls or updates, not even a returned call...they did not give me an estimate and they charged me nearly $600!!!! I left with little to no repairs, they said I had a blown head gasket and that they could not do such a repair, upon further inspection( by myself ) it was only a THERMOSTAT that was the problem in the end, I am more than disappointed with this company although their customer service in person is worth a 4 star... they do not deserve your money!!!!!! Such a waste of time and such a hassle especially during this COVID conundrum. FULL DISCLOSER, I understand that they have other people to help and take care of but YOU GUYS need to be more professional and take better care of your customers, I will not be returning to RNS for any minor fixes in the future read more

There was noise coming from my front suspension. Two shops that I had previously went to could not pin point the problem. Went to RNS because of Yelp reviews and it was close to home. They had found and fixed the problem and I had my truck back by lunch. Excellent customer service from making the appt over the phone, checking in, and checking out. read more

I have had the best experience possible , fair and reasonable pricing, prompt work , good scheduling , considerably below what the dealer wanted to do the same thing, I plan on making this my shop as long as I have this volkswagon read more

I cannot say enough about this place. They're incredibly friendly and know what they're doing. I have been there multiple times to have work done on my 93 Wrangler and will continue to go back because of the way they treat me. They have a loaner car to drive if needed and they go above and beyond to help you out (shout out to J). If you're looking for a new auto shop, RNS is the way to go read more

I've taken our vehicles here on a few different occasions. I've always been pleased with the work they've done and felt the price is fair. But their customer service lately has been lacking. I've tried to get ahold of someone for the last two weeks to try and make an appointment for my latest car problem. I've called probably 6 different times during these two week period, even left a voice mail. Their voice mail is now full so it's not even possible to leave a message again. They do great work but this is just ridiculous. Hire a receptionist already. I've decided to take my business elsewhere because it shouldn't be this hard to just make an appointment to try and give someone business. read more

Very fair priced. It's a little hard to find. They told me an oil change would be two hours but they finished in about 45 minutes. Was super happy about how fast they were read more

My car wasn't running well; it would skip when it was idling and barely made it up a steep hill. I took it to a mechanic that a friend recommended, and he said he would do an oil change and look it over. He said that he checked it out and could not see any problems with it. Two days later, it was back in his shop because it was having trouble starting and the AC wasn't working. Again, he said he would look it over and when I went to pick it up, he said he couldn't find anything wrong with it. The next day the car was driving even worse so I took it to Ron. What a Difference!! Ron and Daniel found many problems (some were obvious), and they kept test driving it and discovering other issues. Ron didn't call me until every thing had been fixed. The car, and the AC both run great now. I am very grateful that Ron was so thorough, and checked out everything. Ron is professional, conscientious and takes pride in doing an excellent job. And he is trustworthy, which is the most important quality to me in a mechanic. I will never take my car anywhere else again. read more

Absolutely the best! Its hard to find a good honest mechanic that will go beyond the call to meet your needs and make you feel comfortable. Ron and the crew always do amazing work and I recommend them to everyone I know. All our family comes here and always will! My daughter is 7 and when she gets her first car she will come here too, Mahalo RNS for the great work! read more

Someone from my work mentioned RNS Automotive so I called and was put off to an answering machine. Left my name and number requesting an oil change. I never received a callback. I called again the following week on my lunch break, again was put off onto an answering machine, left the same message and once again never heard back... went to JiffyLube that weekend and was really pleased with the service and friendliness of the staff! Good luck with this place?! read more

SUPER impressed! The mechanic I usually go to for small repairs did me a favor; they didn't answer their phone! After trying all morning to reach someone (and getting a message that the voicemail box was full), I then reached out to RNS Automotive for a simple repair: a clogged windshield washer nozzle. They took me immediately as a walk-in, dropped what they were doing when I arrived, and fixed the problem instantly. No charge! Now that's what I call service! The owner, Ron, is the nicest guy ever. This may have been my first visit to RNS, but it will definitely not be the last! RNS Automotive is located in Kapa'a Industrial Park (adjacent to the dump), on Kapa'a Quarry Place, building 27D. The turn for the industrial park is right across the street from the RC field (you will probably see the little remote-controlled airplanes flying overhead!). Go past Menehune Magic and All Pool, then turn right and right again. Yelp 365 Challenge #155 read more

Ron is the man. Can't say anything better. I take all my vehicles here since I got a referral from another happy customer in 2009. He's been able to fix issues on my Nissan Frontier, Toyota Camry, Suzuki Aerio, and Chevy Express Van. I run my own handyman business, and my family and I rely on my truck to start up and get to work everyday. When my timing belt broke, Ron was the first person I thought of. He gave me different options from just a basic timing belt install to the whole shebang since the motor was already opened up. He is always fair and my truck hasn't had issues since. A clamp came loose on my power steering hose and he found the leak and fixed it on the spot no charge. My wife's car mysteriously died one day. I asked Ron if I could tow it up there and most importantly when could he look at it. Today he says. He calls me back that afternoon with the verdict that the timing chain broke and the car was not worth repairing. I asked him how much do I owe you for the diagnosis, and he replies no charge. Can't find better customer service anywhere! My wife really hates going to the mechanic, especially when I'm not there with her to make sure she doesn't get shafted. I sent her to Ron to get the Camry checked out, but she was really hesitant to go alone. She calls me after Ron checked out her car and told me she had never felt more comfortable at any mechanic ever! And she's had cars for 10 years now! That says a lot. I buy a lot of used cars because I'm always messing around to see what I like. I always have the sellers take them to Ron's for a pre-purchase inspection. He's thorough, checks out everything, and even takes the car for a spin to determine if it's worth buying or a real lemon. I don't know what I'd do without RNS Automotive. Thanks Ron for providing honest reliable service that's hard to find at any mechanic! I tell everyone to take their car here. I just moved to Kapolei and I still drive to Kailua to get my vehicles serviced. That should say something. Thanks again!!! read more

This place is INCREDIBLE! The staff are top notch, their service and knowledge is unmatched! I brought my Jaguar in after having major issues that other car shops couldn't figure out, which first led me to Jaguar Honolulu. I figured I would go straight to the source to figure things out. Needless to say, that was a disaster, not great service and they wanted to charge me the cost of another car for a not so complicated issue. But this is about RNS, so let's focus on them!! As soon as I walked in, I could sense the difference. These people know their stuff, not in a cocky way, but in an unmatched confidence way. I instantly was at ease and my car was finished the same day. I cannot say enough about how impressed I am with their service. We would drive from anywhere on island to get our car worked on here! read more

Ok, so I have had multiple different experiences with RNS Automotive. The long and short of the matter is that I will not be returning there. I'll begin by telling you some of the good things about them: - They know what they are talking about. The lads in the shop, with their hands on the tools, are hard working, professionally trained mechanics who genuinely want you to drive away happy and take pride in a job well done. Diagnostically they are thorough and are happy to take the time to explain what they need to do in layman's terms. - They accommodate you at short notice. On three separate occasions they have managed to slip me in with no appointment. - Minor work is cheap. For safety checks and minor fixes they do not charge too much, and keep a high turn over so you are in and out pretty fast. They will occasionally waive extra fees etc. (although I think this may be a tactic to sweeten the deal and entice you back, because it happened a couple of times when I first went and hasn't occurred again). So they are the good points. The following are the bad ones: - The location is not great and parking sucks. This point has been raised on a number of other reviews and it is true. Making plans to travel to and from the shop sucks, and there isn't a good waiting area if you can't make alternative plans. Keep that in mind. - The managers. Although they will greet you with a smile their attitude when you try to query pricing or timescale very quickly turns to defensive. They may be stressed out and busy but this immediate shift from customer service to short tempered, combined with a tendency to talk down to you, leaves you feeling bad for inquiring about your own property or sticking up for yourself. I am mostly talking about the staff member with a ponytail whose computer is closest to the front desk. Twice now one of his colleagues has stepped in to provide better customer service when he realised how I was feeling with our interaction. - Scheduling longer repairs. If you take a car in and they say it may be ready by the end of the day, it will not be. At least in my experience. Along with this they assure you that they will communicate the status of repairs to you as they are carrying them out. This never happens, certainly not with enough time to make alternative plans like booking time off work if the repairs run long. - Inaccurate quoting. If the initial quote is around $200 and you agree to it, by the end of the work this can almost double. For longer repairs I have never been given the real cost of the job before I gave the go ahead. Also when you are informed about an extra $100 just casually thrown on to what you were expecting it is explained incredibly casually, like there was no option for you but to accept it, and that seems like a lack of appreciation for clients money. I have finished conversations with the management feeling like they have me over a barrel. - The price of labor. You are paying for a top quality mechanical service, and that is reflected in the price that is charged on top of parts. If a job runs long, you will feel it in your pocket. I'm not saying that the lads don't deserve it, but you will have to consider this when you are shopping around for what is best for you. Ultimately this is the reason that I will not be going back to RNS. If you had asked me to rate RNS at this time last year I would probably have given it 5 stars. The quality of finish is great and it does feel like a local business should, until you want something done on your terms. At the end of the day making sure your car drives out of there and doesn't get towed back in is the most important thing, hence 3 stars, but coming in a close second for me is feeling like you are getting value for money and I have not felt that for a while. Probably best if you make up your own mind though. Hope this helps. read more

Fast, nice and efficient! As a teacher without a lot of spare time, I really appreciate RNS Auto! Excellent service!

I'll keep it short as I just went in for an oil change. I was very happy because they took me with only ten minutes advance notice. I was in and out in 40 minutes and it was affordable - $37.50 for an oil change and fluids top off. They were professional and good natured. Will be back with any issues I have with my car. Thanks RNS! read more

RNS Automotive - Oil Change Stations Near Me - Kailua, Hawaii

Great mechanic who confirmed my muffler was loose as the problem without upselling me on anything. He not only recommended a welder I could go to, but also tied back my muffler as a temporary fix until I could go see the other shop the next day. Can possibly be tricky to find, but good to pay attention to building number #27. This is closer to Archipelago Hawaii, so do your Google Maps search based off of that and this shop is building #27. read more

Cordial receptionist when I recently had to check out what I needed to do for my noisy brakes! Mahalo Ron & Sabrina! Appreciate the honest quick service! read more

Wow...Can't believe I just found out about these guys. Was desperate to find a new auto shop for safety checks and oil changes, as the last one I went to was a nightmare to deal with. (see other review) I give them a call to schedule a safety check; guy on the other end is very courteous and professional, and gets my appointment squared away. I ask if they can squeeze in an oil change, and he says they can. Show up for the safety check, and the guys are hard at work; not one guy sitting down, everyone moving and working (always a plus to see that in a shop). I approach the desk and check in, but there was some confusion as there was no note for an oil change. Guy behind the desk states that if they can, they will squeeze in the oil change. Wait for the guy ahead of me to finish his safety check, pull my truck in and they are already getting it done; no delay, just straight to my safety check, which went by very quickly. As soon as the safety check was done, the mechanic hopped out of the truck, moved the car in front out of the way, and put my truck on the lift to get an oil change. All in all, it took all of 35 min for both an oil change and safety check, though I must acknowledge that it was toward the end of the day, and there weren't many people waiting in line. Such an amazing experience with RNS, and I will definitely be back and recommending them to others. read more

Wanted a non-chain place (Firestone, etc.) to look at my car, so tried this place. They were nice and you are able to drop it off after hours for the next day. Where you park for this is a little unclear. The location and hours are not the most convenient, especially if you just have the one car like our family does. They did check out a couple of minor issues for free. (they needed parts to fix, but were able to give me an estimate) Short version, a good place if you can spare some time on a week day and have someone to help you pick up/drop off. read more