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    NAPA Auto Parts

    4.3 (26 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

    Services - NAPA Auto Parts

    Vehicle battery testing

    NAPA Auto Parts Photos

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    Lynne H.

    I know NOTHING about cars My knowledge only goes as far as changing fuses, wipers and bulbs. If something goes wrong my first choice is to call my mechanic. Lucky for me my husband knows more about cars than I do, but we still end up using Google for diagnosing & DIY info more than I care to admit! The guys at Napa are really helpful. I hate it when I go to a store, ask for info on a product and the salesperson acts like I'm an idiot. Maybe I am, but we can't all be experts. When I go to Napa the people are patient, helpful and I trust that they'll steer me in the right direction and give good advice. I've been going there for years. Most recently when I had a problem we first called our mechanic (a trusted friend) who gave us some ideas of what the problem was and how to fix it. Went to Napa to pick up some parts and they also gave us some advice on how to fix the car. Both gave almost the same advice. When that didn't work my husband called Napa and they gave him more advice over the phone. Amazing. In the end it was an odd and uncommon problem which was easy (and cheap) to fix! The store is easy to find. It's on the same block as Boots & KImo's on Hekili Street............at the opposite north end. They have their own parking in the front with lots of stalls. The store itself is well organized. I love being able to fix those minor issues and saving money at the same time. I feel so empowered ;)

    Napa prorata replacement policy

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    1 year ago

    Helpful 9
    Thanks 5
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    2 years ago

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    3 years ago

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    6 years ago

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    5 years ago

    Helpful 1
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    7 years ago

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    7 years ago

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    14 years ago

    Helpful 5
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    5 years ago

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    5 years ago

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    10 years ago

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    7 years ago

    Helpful 1
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    4 years ago

    Helpful 0
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    6 years ago

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    Photo of Mike B.
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    7 years ago

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    14 years ago

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    9 years ago

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    10 years ago

    Helpful 2
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    11 years ago

    Helpful 2
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    7 years ago

    Helpful 1
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    13 years ago

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    13 years ago

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    10 years ago

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    11 years ago

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    13 years ago

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    11 years ago

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    Ask the Community - NAPA Auto Parts

    Review Highlights - NAPA Auto Parts

    We were helped by Mike today at Napa, and he was exceptionally helpful, explained the shipping/delivery and our option of core.($$).

    Mentioned in 3 reviews

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    NEX Car Care Center

    NEX Car Care Center

    2.3
    (97 reviews)

    I can't understand why they choose to conduct business this way. Is everything a little bit cheaper…read morethan around the island? Yes, prices are definitely more affordable, which is what you should expect from an Armed Forces Exchange. But for some reason, they decided that the best way to serve the military community on Oahu is to make them line up first thing in the morning on a first come first serve basis for all auto services. Oil change, 4 new tires with balancing, safety inspection, transmission repair? Active Duty, Dependent, Handicapped Retired Vets: All the same line. I think these guys must have run rifle ranges and thought that making people wait for extended periods of time unnecessarily was so hilariously awesome, that they needed to extend it to life outside the service. And there's no line; it's a gaggle and just pray that everyone recognizes common decency demeanor of who was there first. Get there at 0701, forget about getting any services on that day. And don't think that being the first in line is going to get you anything other than 2.5 hours to put on tires, when every other shop does it in 30-45 mins. Why they can't adhere to the pretty well accepted automotive practice of making appointments, is completely beyond me. Also, on random days (like one of the ones that I chose to try and come down and hit the "get the tires I already paid for put on my truck lottery") they will just not open and put a sign on the door that says "Closed, Staff". So, the next time you need something done on your vehicle and you are an authorized patron, and you see that they're open until 5, and you call and they quote you a better price than everywhere else you have called, and that you can come down and pay, and then just come down another day "anytime after 0700", realize that THIS is why they have 2.5 Yelp Stars. Pay the extra 100 bucks- completely worth avoiding the headache that they will put you throug

    Waited at the front desk for someone to help me, but was ignored for an extended amount of time…read more Really wanted to purchase tires, and make an appointment, but glad I didn't and even more glad that I read the countless horror stories about this place. - No Thanks! I'll just be heading down the road. Sorry our servicemen & women have to endure this as their option for automotive savings.

    NAPA Auto Parts - autopartssupplies - Updated July 2026

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