Stopped in while visiting the Shoreline Village. Cute little small spot with little chocolate goodies. A bit pricey, in my opinion. We grabbed a few truffles and some toffee coated popcorn with almonds and nuts. read more

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We purchased a few chocolates to try and we were not impressed. The items did not seem fresh. They seemed like they were made long ago. The chocolates seem a little old, as if they were sitting out for a while, you know how milk chocolate usually gets that white coating when it's super old. The chocolates were way too expensive personally I think it's a little tourist trap being on the boardwalk in downtown Long beach. The woman behind the counter didn't seem enthusiastic about being there which sort of added to the negative experience. I give them two stars just because it was not a good experience and overpriced for what we got. read more

Gotta give it them for a great location in shoreline village. I have been several times and still think the prices are quite high, however, they product is consistent across all locations. I come for a good caramel apple and they always deliver. read more

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Great service! They have a great variety of chocolates, truffles and candies. We got a bunch of different ones to try in our group and my personal favorites were the raspberry milk chocolate and the almond bear! Great texture and great flavor!!! read more

We were having dinner nearby and walked around Shoreline Village to kill some time before our reservation. While walking along the boardwalk, we stopped by Rocky Mountain Chocolate Factory. Parking for all of the shops and restaurants is in a pay lot with optional valet. I used the valet since the lot was full. On a Sunday afternoon, they were fairly busy. They have a great selection of fudge, chocolates, candies, and specialty apples. We couldn't resist getting something so we decided to get an apple to take home. Unfortunately, they were out of a lot of flavors including the smores which is my favorite. We decided to get the last Caramel Apple Snickers apple which is a caramel covered granny smith apple dipped in tiger butter and rolled in bits of Snickers bar. It's nice that they offer to slice it up for you which we opted for. We enjoyed it later that evening, and it was very good. The apple itself was big and very crisp. The toppings were great and it was definitely peanut butter forward with the tiger butter dip and Snickers bits. Unfortunately, it was definitely on the expensive side as the cost was a bit over $15 including tax for the one apple. read more

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This Rocky Mountain location is situated at the Shoreline Village of Long Beach. On a late Monday afternoon, it was pretty empty and the staff were friendly and attentive to us. They have a large selection of apples and chocolates. I ordered a sliced dark chocolate caramel apple. It tasted just as good as hoped but I was honestly disappointed for it to turn out to be $13.95. I'm not sure if I will be back anytime soon due to the pricing but Rocky Mountain is definitely worth a try if you're ever in the area and find yourself craving a caramel apple! read more

Rocky Mountain Chocolate Factory - Dark Chocolate Caramel Apple - Chocolatiers & Shops Near Me - Long Beach, California

The Chocolate Factory was such a lovely experience! The lady there was incredibly kind and greeted my family and me every time we came in and out. She was always working--whether helping us or making more treats--and you can tell she really cares. She gave great recommendations and even helped us with our validation ticket. She's also very pretty, and her warm, friendly attitude made our visit extra special. We'll definitely be back! read more

I love getting caramel apples from Rocky Mountain whenever I come across one. Normally they are near tourist attractions/area. This Long Beach one has been around for many years at the Shoreline Village. This location is pricier than others. The cheesecake caramel apple I purchased was $12.95 That's insane. It's just an apple dipped in two sauces. The store is a bit dated and customer service is poor but the location is beautiful. Grab a snack and sit outside to enjoy the scenery. read more

Rocky Mountain Chocolate Factory - Chocolatiers & Shops Near Me - Long Beach, California

Was walking by after date night dinner at the Parker's light house and we couldn't resist how Delicious the chocolates looked from the window. They're NOT. I'm not cheap but 23 dollars for 4 flavorless rock hard truffles.. TAKE YO AS$ TO SEES‼ read more

Friendly staff and helpful on phone and in person. The service and Ambiance of the store was nice

Paid $10 for a Peanut butter cup with no flavor. Overpriced and just isn't good. This is a tourist trap 100%

Lovin' how store front showed up pink. Just my color. This was my very last stop here at Shoreline Village, along Beach, CA. The Factory was very organized when I walked in and smelled great from Apples to Chocolates of course. But I just can't afford another cavity so didn't end up buying anything. Great place to browse around though. Super cute and organized Factory though, so I'm not sure they were rated so low on Yelp as 2.5 stars. Parking is super convenient anywhere within the Shoreline Village, Long Beach, CA., but just remember to ask for validation. read more

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For $14, there shouldn't have been a human hair in the chocolate of my dark chocolate caramel apple. Other than that, it was the best caramel apple I've ever had. read more

I've always been a fan of RMCF, the apples are amazing. I went during the winter of 2023and found out they didn't have my favorite apple, the Avalanche I was so disappointed. It was the best! I was told my an employee that they were bringing it back during the summer that I should try back around summer. So I did. Went the beginning of June, walked in and they were packed, people everywhere. I made my way to the counter to check.out the specialty apples and there it was, the Avalanche is back! Without hesitation, I got in line just to get 1 apple. My wife wanted to try the Strawberry Cheesecake. Well mine I knew was good, OMG if you've never tried it, ya gotta! They also have Avalanche Bark which is also good just alot sweeter. The Cheesecake apple was good but I'm just partial to the Avalanche lol. Rocky Mountain is the bomb, keep my apple year round please! read more

Rocky Mountain Chocolate Factory - Strawberry Cheesecake Apple - Chocolatiers & Shops Near Me - Long Beach, California

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We always stop in here for a caramel apple and it's nice they slice it for us so it's easier to share and eat. We also bought some other treats to try and they were all delicious. Can't go wrong with choosing ingredients you love that are covered in chocolate from nuts to marshmallows to jam. Will definitely be back for more! read more

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Way overpriced for what you get. We went to get the candy apples and they were tiny. What happened to the large apples they use to have? Never again !! read more

Amazing chocolate, great staff, and all my questions were answered with respect and great suggestions. The perfect place to get some decent chocolate. Yes they have Dubai Chocolate bars! I do recommend if you ever want to make sure something in is stock call! They do not make apples or orders at the moment chocolate is not always ready to make things everyone wants, I have called and placed strawberry order just to make sure I don't waste my time with the drive, It is first come first serve. Over all great location and ambience from great staff! read more

I was there last night with my children around 7:45 pm. A young lady walked in and asked a question, immediately a worker named Spencer became aggressive and very disrespectful to her. I had to walk out with my kids because his foul language was in appropriate. After a while I asked her if she was ok because his actions was not ok. read more

Hello it is 7:46pm on Sunday 5/25/25 and I walked into your Long Beach store as always however this time I was met by Spencer. Spencer was very aggressive and rude. I asked for a snickers apple and he said "we're out" I asked how long it would take for one to be made he immediately got upset and created a scene in front of the entire store. I asked for a supervisor and he said one isn't here. He told me in front of all the customers "don't expect to get service with a stank face" lots of customers walked out and two customers walked up to me to ensure I was ok. Elizabeth was working with him and you could clearly tell she was embarrassed. I felt racially profiled because I am black. I felt singled out, disrespected and embarrassed. The customers that checked on me and saw the whole thing gave me their number and names so that they could be a witness. They too have experienced the same treatment from the same person. I asked him for his name and let him know I was going to write a complaint. He told me that he is refusing my service and I need to leave. He then called security on me and after he saw how concerned other people were and how I was serious about the complaint he had security ask me if I still want the apple and that they would make it, then he abandoned his post to come out and tried to apologize to me and was STILL aggressive so I refused to speak to him. read more

When I come to the pike, I always crave something sweet. What better way to satisfy my sweet tooth than to have a candy apple? I come here occasionally and I love their candy apples. They always have a lot of flavor without it being overwhelming. They're always good quality whenever I come. The service is good too. And my mind's a little hazy on this, but I remember appreciating the way the shop was decorated on the inside, and how they have a display of candy apples in the window. I don't have too much else to say, but if you're ever craving a candy apple, feel free to stop by here. You won't be disappointed. read more

Rocky Mountain Chocolate Factory - Chocolatiers & Shops Near Me - Long Beach, California

Been here at least four times now and each time we walk out spending more than we originally planned. I guess that's a good thing. If you love chocolate it's a must you check this place out. read more

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Customer Service was trash. I asked questions because as a customer I don't know what's in the ingredients. Bought only 1 thing. Wanted to try something else but the person that was helping me had hella attitude. Sad . read more

Was craving a delicious caramel apple and decided to brave the Sunday crowds to get myself one. Upon getting home and digging into my chocolate covered treat I got a very strong chemical taste--dare I say windex (?). It was enough to make me unable to take another bite. I don't know if it was the apple or the fact that it was sliced but I threw away the second apple I had purchased as a gift as well. So disappointed. Based on what I experienced, I am certainly hesitant, if not fearful to return. $30 down the drain A quick edit: I gave the location a call and they were very nonchalant, borderline indifferent to the concern. The gentleman on the phone said they'd check the knives. Hopefully that was really the concern and there is not a bigger issue at play. read more

I went on Sunday the 25th at night. I was a witness to the scene between a lady and a worker named Spencer. From my point of view it seemed that the lady was the one to escalate the situation. I have had nothing but good service from all the employees. The guy seemed to handle to the best of his ability. Also my apple was delicious. read more

After a long time that we looked for Dubai chocolate we found it on Rocky Mountain and it was very good , thank you guys

I come here for the apples. They're the reason I come back and I get the same one every time :D They have a little bit of everything covered in chocolate (strawberries, pretzels, marshmallows, apples). Depending how long you stay you have to pay for parking at this location. Try out the Yard House (walking distance from Rocky Mountain) at Shoreline Village and save room for dessert and come here afterward. read more

Rocky Mountain Chocolate Factory - Granny Smith Apple covered in caramel, white chocolate, Oreo cookie crumbs - Chocolatiers & Shops Near Me - Long Beach, California

Your local homemade candy shop on the boardwalk. There's a always that one at every location with a pier or boardwalk that's always reminds of summer. Honestly think this place has been here forever. Used to come here when I was in high school after class for a candy apple and so on. Your local sweets hotspot. Seems like more of the tourist tends to hit it up versus the locals as it's at a major tourist spot. Regardless, the sweets always brings back the childhood memories. Good selections of candy and fresh made candy apples and so on. read more

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The food here is decent and has a good variety. We tried the Oreo bark which was humungous but very tasty. In the window, the bark looks small, but it is very thick and weighs a lot. Also, very expensive for bark, $10. It is worth the price and recommend stopping by. read more

got a with caramel and almonds for $15 dollars that was brown on the inside horrible never again not even a one star

The chocolate is amazing, fresh, and are always stocked with good options! The apples and fudge are delicious and always fresh! They have many gifts option and you can make your own box for your cravings while traveling. The customer service is warm and attentive, and the store is clean and with seasonal decorations. No complaints! My favorite place at Shoreline Village read more

Rocky Mountain Chocolate Factory - Chocolate section - Chocolatiers & Shops Near Me - Long Beach, California

The staff was kind and helpful but my bf and I bought truffles and a rice krispy treat coated in white chocolate and a marshmallow stick. The truffles tasted bad, like candies left in your Gma's purse, the chocolate had oxidized a lot and tasted bad. The rice krispy treat tasted old and stale and instead of a crunch it fell apart due to being out so long. Made us wonder how long there items are left out there for sale. The marshmallow stick was the only thing that tasted decent. Would not recommend, wish I had read the other reviews. read more

The chocolate is way overpriced. Paid $15 for 3 small truffle chocolates. The taste was mediocre, you get the same quality from gas station chocolate. Will be spending my money elsewhere. read more

Good tasting stuff but a little pricey I got the dark chocolate caramel square, candy apple and a few taffy pieces it was good read more

Rocky Mountain Chocolate Factory - U got my chocolate - Chocolatiers & Shops Near Me - Long Beach, California

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Decent selection/ clean shop but the other Yelpers are correct in that service was extra, rude in here! One lady working, kind of hiding, lurking behind counter. I did not see her at first and she did not greet me. I asked her about some rum truffle balls, got a weird response so I just grabbed 2 chocolate bars as gifts and scrammed. It was such a beautiful day out that she was soon forgotten after the transaction and after writing this review, will be doubly forgotten! I hope the owner reads these reviews as this place otherwise could make so much more money! read more

There has been a shortage of a particular Rocky Mountain item and this was the closest location that had it in stock. This location gets two stars - even though they are the only location that had our item in stock due to - a lack of attention and seeing an insect in the display case. I saw a small fly that was alive in a chocolate display case as I browsed. I bought $60 worth of items and the employee verified a discount of mine but failed to include the 10% discount. When I verified that the discount had not been applied the young lady said "it would have been a 2-3 dollar discount." Ten percent off of $60 would have been $6. She didn't even offer to give me the difference in a item for her mistake. Pay extra attention during the checkout process and for insects. read more

I come here solely for the caramel apples. Prices are kind of ridiculous, but hey, it's not like I visit here often. They know what they're doing and they don't have a bad attitude towards me, so all is well. read more

Rocky Mountain Chocolate Factory - Can't go wrong with a classic! - Chocolatiers & Shops Near Me - Long Beach, California

All I can say is this place is Amazing and the smell is great. Very friendly staff. Definitely would go back when I'm back In town

Worst Rocky Mountain Chocolate I ever had, no customer services at all. There will no customer during weekday, the lady in the store just busy with her stuff and by the time we ordered, it seems that we were bothering her. There is no customization like adding choco/ nuts on top of the caramel apple like it does in other outlet. During the pandemic, there is no box or bag for the sliced apple we bought. It did offer in other outlet, too. We had to carry it exposing to everyone around when we walked back to our car. I will never come back to this store again. And strongly recommended you to go to other stores for a better and happier experience for an $10 bucks apple. read more

We visited a couple of weeks ago excited to get an apple, they have roaches. We saw two large roaches run across the floor. I felt terrible for the staff they were so kind and saw them as well. I hope the place can turn around, the reviews are not good and they are in such an amazing location. ): read more

I placed an order for a 10am pickup on a Friday morning. One website said that they opened at 9:30am and another one said 10:00am. So, we waited until 10am, but they didn't open their doors until 10:15am. They were late in opening. Our order wasn't ready/made either. I wanted caramel apples and the ones that I ordered weren't even available. I told them that I was disappointed, but they didn't seem to care. Did they offer me a sample of fudge or something small for my dissatisfaction? Of course not! Also, they didn't even ask us if we needed our parking ticket validated. It cost us $8 because we were already behind schedule (due to them opening up late), and we didn't want to go back and deal with them. Never again!!!! read more