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    Roots Chicken Shak

    4.0 (308 reviews)
    Open 11:00 am - 10:00 pm

    Order Roots Chicken Shak Takeout or Delivery

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    ROOTS CHICKEN SHAK ATMOSPHERE

    What's the vibe?
    Hipster
    Casual
    Trendy
    Good for kids

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    Brittany W.

    I'm generally not a chicken sandwich kind of girl, but this was everything. Each individual component was perfectly seasoned. The chicken was cooked to perfection, not dry at all. The sweet potato bun was a nice touch, though I didn't get a ton of sweet potato flavor, but the s of it all...the homemade honey mustard and sweet tea. Chef TD is everything. I'll definitely be back.

    Chicken Strips 4 Strip Combo
    Sean C.

    Came here for lunch one day during work. It's in Legacy Hall so a lot of other food options around as well and can get busy for lunch. When I walked up, the person taking my order was very short with me and not friendly at all so was a little worried at that point. I got the chicken strip combo which comes with four chicken strips, fries, a dipping sauce, and a drink. It was around $15 so a decent price for the amount of food. All the food is said to be fried in duck fat. Having cooked with duck fat before, I did not get that flavor coming through at all. The chicken strips were still good and I enjoyed the flavor of them very much. I got the hot sauce for dipping and it was really good. The fries on the other hand were bland and nothing special. If I go back, I would just get the chicken and sauce and avoid the fries.

    Fried chicken wings
    Cee Cee E.

    The restaurant did not live up to the hype for me. I was so excited to try it but a resounding no for me. The chicken was greasy and that is putting it mildly. The chicken was very dark as well. The good note is the mac and cheese was awesome as well as the fries. The mgr at first asked us how was it and I lied and said fine. Then I said to my hubby let me tell her the truth. She thanked me for being honest and she appreciated me. I suggested maybe the oil was old. She checked it and suggested maybe she fried it too long. With that said she refunded our money and apologized again. She even offered to fry us more chicken and we were like no thanks ok.

    3 wing meal
    Trice M.

    4.3 of out 5. Black-owned gem. The best duck fat chicken is a game-changer! Crispy, golden skin that crackles with every bite, thanks to the rich, savory duck fat. The meat is incredibly juicy and tender, with that irresistible melt-in-your-mouth quality. It's like chicken on a whole new level, where the duck fat brings a deep, luxurious flavor that takes it from great to "I need more right now." Take home message: so glad chef Tiffany Derry is making her presence known in Dallas. Can't wait until she opens in DeSoto!! Her crispy, flavorful masterpiece will have you coming back for seconds (and thirds). Absolute perfection on a plate!

    Chicken wings and fries fried in duck fat.
    Pana T.

    I was in town visiting and this was a spot I bookmarked to visit. Chicken fried in duck fat, how could you go wrong with that?! Sad to say I was HIGHLY DISAPPOINTED! NO FLAVOR!!!! The chicken itself was fried perfectly with a nice crunch that came out piping hot, but the flavor wasn't there . The fries were also unseasoned and needed every bit of the ranch dressing. If they would just seasoned the darn chicken it would've been an easy 5 star rating.

    Chicken Strips and Duck Fat Fries
    Dolores K.

    I've been to Tiffany's Italian restaurant, which was underwhelming. However, I have heard that her fried chicken is amazing and a must try. Met a friend for dinner at Legacy Hall. It's a weeknight. So, the Hall wasn't too crowded or busy. I was able to walk right up and order. The gentleman at the counter that took my order was nice and said that it would take 10-15 minutes for my order to be ready. My friend already had her dinner. I hoped it would be with the wait. I walked over at approximately the time my order was to be ready and waited. Everything was served hot and fresh off the fryer. For freshly fried chicken, it was not soggy or greasy - but it was also not crunchy like one would expect fried chicken to be. Instead the outer part of the chicken was dry, not as bad as leather but dry. The inside was moist. Not much seasoning at all. It absolutely needed the sweet and hot bbq sauce. The fries were another story. They were perfectly cooked, crispy, and delicious. I honestly loved those fries. Overall, it was underwhelming. Honestly am kicking myself for not going to another place there to eat.

    Jurel H.

    OMG!!! I came for the chicken sandwich and ended up pairing the chicken sandwich, with the fried fish sandwich as well. It's always a win for me, when a chicken sandwich is made from a piece of chicken thigh than breast. The chicken was moist and season perfectly. The breading was super crispy, the same can be said about the fried catfish sandwich. The seasoning, and the batter made this fish sandwich.

    Fries waiting for some sandwiches to go with them
    Bill C.

    That was a pretty good chicken sandwich but I probably wouldn't go back. I'm teetering between 3 and 4 stars. It was a nice sized breast with tasty toppings. However, most of the seasoning was muted. I really had to concentrate to get the flavors and the spice. The service leaves a lot to be desired. The woman at the cash register had little personality. The lady in front of me had ordered a fish sandwich without tartar sauce. So, they disassembled her sandwich at the counter and rebuilt it on a new bun. I felt bad for her. When I came back for my chicken (you have to wait because it's cooked to order), I felt bad for the person whose fries were just sitting on the tray on the counter getting cold. Then I realized that they were mine. Whomp whomp!

    Fish sandwich and fries
    Kristal W.

    I have had their fried chicken before but their fish sandwich was absolutely delicious! It's inside the Legacy Food Hall. The service is always outstanding and I love the food presentation. Every vegetable was nicely placed on the sandwich and the sauce was not too much. The fries were good, just fries fried in duck fat. Whenever I go back to the Legacy Food Hall, I'm getting this sandwich every time!

    3pc wing and fries
    Velessa C.

    Did not like it maybe because it's fried in duck fat and fries were to salty. I definitely won't be going back

    Viviana R.

    I had the six piece wings and mac and cheese. The wings were nicely seasoned and fried, just how I like them. I wasn't too fond of the mac and cheese, but it was fair. I would definitely try this place again and have the catfish sandwich. The staff was very friendly and helpful. Don't knock it until you try it!

    Big bird sandwich
    Nichole D.

    Edit for update! As expected, full 5 stars when I got to return and try them fresh. I ordered the chicken sandwich and it is not disappointing in any way. It is absolutely massive and so full of flavor. The chicken is tender and juicy and tastes incredible. The makeup of the sandwich itself is a great balance. I only wish they had another location so that I didn't have to brave where they are currently. It's worth it, though. ------------------- I had this at a catered event and wow. If the food was this good after sitting out in a corporate setting, I can only imagine how good it is fresh. I look forward to going back and getting something fresh. I wanted to leave this review as a way to remind myself to head back. I am certain this will be turned into a 5 star review when I return. I'll be sure to grab a great picture, too. Incredible fried chicken absolutely packed with flavor through and through. Not just the breading, but the meat itself is obviously very well taken care of. Yum!!

    Duck Fat Fries Duck Fat Fried Chicken Nuggets Duck Fat Fried Chicken Nuggets
    Robert M.

    The chicken wings and fries were absolutely amazing. They had great flavor, and texture to them and were made great! The nuggets were small and not as flavorful. Overall, the food was really good I did have a very negative experience interacting with the person who worked the front counter who was extremely rude, and disrespectful. Was not friendly when taking my order, which is fine but gave me an extremely hard time when I asked for the sauce that was included with the chicken nuggets I ordered. Told me, I had to ask for it beforehand when ordering even though she never asked me if I wanted sauces and I don't know of any restaurant that expects this when it says the sauce is included with the meal I ordered. She literally yelled at me when I politely asked again apologizing that I did not know that and that it says on the menu it's included. She never ended up giving me the cluckin sauce, and I just gave up as I was tired of being chastised and disrespected over a very trivial thing. It is to bad because the food was really good, and I hope that the restaurant doesn't lose business when they have a quality product because they have their employees acting very mean and hostile towards customers.

    Wings

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    7 years ago

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    7 years ago

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    Tiffany D.

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    5 years ago

    OMG. After the amazing chicken strips a few days ago I tried the Spicy Bird. Best chicken sandwich I have ever had.

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    7 years ago

    This is the best place ever. If you want fried chicken then don't hesitate to get it here.

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    8 years ago

    Nice crispy chicken skin and moist and tasty on the inside. You get the whole wing and it's served in a 3 or 6 piece basket

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    6 years ago

    Since the pandemic, I frequently order from here. Everything that I have order thus far has been amazing. Highly recommended.

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    8 years ago

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    Son of a Butcher

    Son of a Butcher

    4.0
    (170 reviews)
    0.0 mi
    $

    This time around I am giving 5 stars for the special slidersni enjoyed (not the onion rings, they…read moreare left out of the equation here). I ate the popper, lb&j, and the cowboy, which I love (ate the smokehouse in the past and that's also a top choice). The Cowboys pimento cheese was just the right amount of cheese for the slider and the jalapeno cilantro aioli was an outstanding addition to it. The PB&J - I'm a sucker for jam in a burger and the blackberry jam was refreshing and cool and paired great with the bacon in the peanut butter while still complimenting the meat. The Popper had a lot of rosemary lime aioli which was delicious to bite into. I've been here several times and narrowed down to my favorite 4. The sides (waffle fries, extra sugary drinks, onion rings) could be improved but while the sliders are pricy, they leave a great impression. The service is also very kind to lete grab a lot more ketchup packs and you do feel the "butcher" vibes in the food when you're eating.

    This place was nestled inside of a food hall which was a cool concept. I ordered the 3 slider combo…read moreand got the following: 1. Cowboy - Beef, pimento cheese, crispy onion straws, jalapeño cilantro aioli - DELICIOUS. the pimento cheese was the star of the show and made the slider taste extra good 2. Smokehouse - Beef, smoked brisket, Cheddar, pickled red onion, house BBQ sauce, rosemary lime aioli - I enjoyed this the only downside was the brisket was dry and made me so thankful for the drink that came with my meal. 3. Popper - Beef, fried jalapeño & cream cheese, pepper jam, bacon, cilantro, rosemary lime aioli - DID NOT ENJOY. Unfortunately the jam that this burgie came with just overpowered the whole thing and not in a good way. It did not mesh with the rest of the ingredients and the popper had no flavor or filling. It just flattened when I took a bite and I got nothing but a mouthful of that terrible jam. The waffle fries were ok just nothing special. The onion rings though....OMG so crisp, so fresh, so flavorful. Would just come back for those. Service was fine, we were the only people waiting to order so it was quick.

    Photos
    Son of a Butcher
    Popper, pb&j, cowboy
    Popper, pb&j, cowboy
    Son of a Butcher

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    North Italia

    North Italia

    4.1
    (1.4k reviews)
    0.2 mi
    $$

    I haven't made a food review in YEARS so hopefully this reaches out to the person I intend to send…read morethis message to. My family and I occasionally go to North Italia to hit our Italian food cravings or when family out of town visits. Every time I head to the one in Legacy I know we will always eat well. This time a few of my cousins from Cali visited, so us TX cousins had to order our usual for them to try- the White Garlic Truffle Bread and Calamari and yes they did like the appetizers, food, ambiance (the whole shebang). Things didn't go unnoticed with me when we went this time this past Tuesday (a summer weekday). Our server was Michael and I want to give a proper shoutout to him for caring for our table. He would switch out our plates and utensils (which I didn't notice if previously the servers/waiters did that before and he just did so swiftly too) as well as he would make sure we were comfortable the entirety of our time there. What stood out to me was I even stated I share a menu item with one of my cousins (unrelated note: the Squid Ink Tonarelli is fragrantly spicy and good every time for me it's so good highly recommend btw) and he put in word to put the pasta into two bowls so it would be convenient for us to share. I can tell he was a detail oriented type of person (or perhaps the place was under new management) but regardless I just wanted to properly thank Michael with this review. One more thing I noticed was at the end of our lunch the staff went towards the kitchen due to what I can only assume a machine malfunction or were understaffed in the back so both the servers/waiters/staff were teaming up to fix the issue at hand. It took time and we left as they continued to fixing. So just to say with all that going on and on top of it all handling it with class and professionally did reach to me. Seriously, thank you so much Michael. I hope you know your actions have been impactful and fortunately reached to me. The North Italia team is so lucky to have you in their team!

    We've been to North Italia several times and have always had a great experience, which is why this…read morevisit was disappointing. We came in with a party of four on Saturday, July 11. Since it was a busy Saturday evening, the longer wait time wasn't an issue, we expected that. Our server was fantastic and made the experience enjoyable despite what happened. She handled everything professionally and was attentive throughout the meal. The problem came when one of our pasta dishes had a long black hair in it. We understand that mistakes happen. We brought it to our server's attention, and she immediately took the dish back and put in a rush order to have it remade. About 20 minutes later, she came back to let us know it was almost ready and that the manager would be bringing it out. Another five minutes passed, but our server ended up bringing the replacement herself. At no point did a manager come to our table to apologize, acknowledge the issue, or check on us. What was even more disappointing was how the situation was handled afterward. After waiting roughly 25 minutes for the replacement dish and receiving a meal that originally contained a hair, the restaurant chose to comp his dessert instead of the pasta. While the gesture was appreciated, the dessert was less expensive than the entrée that had the issue. It just felt like a missed opportunity to make things right. We've always enjoyed dining here and will likely be back because our past experiences have been so positive. However, the lack of manager involvement and the way this situation was handled left us disappointed. A simple apology and comping the affected pasta would have gone a long way in showing that customer satisfaction truly matters.

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    North Italia
    CHICKEN PARMENSAN
    CHICKEN PARMENSAN
    North Italia

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    Roots Chicken Shak - southern - Updated July 2026

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