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    Saigon Basil

    3.4 (165 reviews)
    Closed 11:00 am - 9:00 pm

    Order Saigon Basil Takeout or Delivery

    Saigon Basil Photos

    SAIGON BASIL ATMOSPHERE

    What's the vibe?
    Casual
    Good for kids
    Dogs allowed
    Outdoor seating

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    Tu N.

    Saigon Basil offers a spacious and comfortable dining environment. I had heard many positive reviews about this restaurant, but unfortunately, when I tried it myself, the flavors did not live up to my expectations.

    Dirty mop bucket water in plain view in dining area. Not the first time this was here with dirty water.

    This place has really good food. But the cleanliness the last couple times is gross. Our table was not very clean and everything was sticky and even found a few hairs sticking to items at our table. Not to mention the last 2 times you walk in and it smells of cleaning products. When I eat I don't want to smell Fabulosa. Also, both times right outside the restroom/part of the eating area there was a tub of dirty water in the mop bucket. Ain't no way that nasty water was getting anything remotely clean. Also, bathrooms were dirty and one didn't even have toilet paper. Staff is hit or miss on friendliness. Food is always good I just wish they would keep it clean.

    Yu X.

    To be honest this is the worst pho I've ever had. First, they don't provide a plastic bowl for the noodle. So how am I supposed to eat it when I am in work. The answer they gave me was that usually you buy it home and use a bowl from your kitchen. Hahahahah. Who takes a bowl to work? And then they asked me to put the noodle into the container that is full of soup. Hahaha. Really bad experience.

    Kemi S.

    Within in great driving distance from my house, yet today's ( Thursday) experience was not the best. I am curious when did Vietnamese egg rolls started coming with another sauce instead of fish sauce. Also, usually you would get enough lettuce for 4 egg rolls but are that bad off that I only got once slice and a small size to eat with 4 egg rolls. Its discouraging when your paying $5.95 + tax And you purchase two orders. Another thing I want to address is the customer service. I understand one of the workers had limited knowledge pf the English language. However, I believe the person who was in charge could have done a better job problem-solving the situation especially if you are the manager in charge. Perhaps more customer service training in troubleshooting situation with orders and customers. Although, I like the food I might have to think again it if I want to return.

    Sebastian C.

    The food is good, I've been a total of three times so far and I have good service. Place is chill and have good serving sizes. I come here for a quick meal.

    Beef pho
    Dharitri B.

    Pho was tasty both chicken & Beef pho we ordered were good . Pad thai chicken was bland but good then we ordered vegetarian pad thai too with tofu which was good . Place is not that great & service is okay there but overall good for the price

    Lemon Chicken

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    3 years ago

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    4 years ago

    Food was tasty but too much fat on the beef. Staff were uneven in their attentiveness

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    6 years ago

    Chicken vermicelli bowl with egg rolls is so delicious! So fresh and tasty! Give it a try!

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    Kelvin T.

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    5 years ago

    Nope. Never will I order pho from here. Broth was salty. I ordered from here due to reviews, so disappointing.

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    6 years ago

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    7 years ago

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    4 years ago

    Wonderful great food the egg rolls was so good! Can't wait to have it again! Fast and consistent service!

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    8 years ago

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    6 years ago

    Absolutely amazing, beatiful please ready and open to the public, extremely clean and amazing staff.

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    8 years ago

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    8 years ago

    Only came to check out the smoothies but we've had better. Thought I couldn't go wrong with strawberry banana but apparently you can smh

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    Page 3 of 5

    Ask the Community - Saigon Basil

    I read on Nextdoor that they use MSG in their food. Does anyone know if this is true?

    Nope not true. Very good food.

    View All 2 Questions

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    My friend and I came here for a late lunch on a Thursday. There was no wait. They had us order on a…read morescreen which has a visual version of the menu. Napkins and drink sticks are self serve. I had to ask for a knife since my friend and I were sharing our sandwiches. Maybe put more utensils at the self serve table? The place was clean and there's an outdoor area too. The lady was nice and helpful. The way to the bathroom was iffy. The light in the small hallway was out and there's three doors. Left was the actual bathroom, front is a closet (which I didn't know and opened it bc it said "vacant" above the door knob), right is kitchen. Maybe reword them a bit better? I went in the front one bc I thought there was two bathrooms and the front one was slightly open... There's only one bathroom fyi. Now on to the food. I wasn't too hungry so I ordered something small. The honey chicken bite was amazing. It was a toasted bread with crispy and juicy meaty chicken, with a slight hint of honey butter on the inside. The chai was very creamy but I would prefer stronger tea flavors. The patty meal was so good and dense. Also, they were super fast on bringing out our food. It's weird that we were the only ones there because their food was amazing. This place is also halal and there's free parking in the front.

    I had been waiting to try the biscoff milkshake from here after hearing how good it was. Finally…read moredecided to order to- go last night so I could drop in and grab it. When I pulled up I could see the employees from outside the window. One was just standing near the kitchen, the other was wiping the counter and then proceeded to sweep. I was waiting for closer to the time my order was supposed to be ready which was a few more mins. After a while I decided to head in and see if it was ready since no one seemed to be working on anything and it was empty. The employee put the broom down asked if I was ready to order and then proceeded to the printer once I told him. He immediately grabbed a mixer cup so I asked if he was planning on washing his hands first since he just finished sweeping. He said oh yes ma'am and proceeded. Idk why this is something that we need to remind ppl in the food industry but I am certainly glad I was paying attention. While the milkshake tasted okay idk if I'd return.

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    Lazy Dog Restaurant & Bar

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    There were 6 of us. All American burger…read moreLoco moco Lumberjack pancake taco Bison burger Fish and chips Grilled cheese and tomato soup Candied bacon Cajun fries Bao Burger was amazing. It's double meat, i missed that but it was super juicy Loco moco is nothing like the traditional Hawaiian dish but still very good Fish was so crunch and juicy. Definitely coming back for that I didn't try the bison burger but several in the party enjoyed, one said needed salt The lumberjack tacos were reallllly good!! There was a little too much bread and less bacon/cheese for the combo but the tomato soup was so rich a delicious Cajun fries had way too much sour, assuming there was a lot of lemon in the seasoning, won't try again Bao was good. The kids loved. I've had better Candied bacon came out cold but still good but would have been better hot. Had a variety of desserts. Top pics for us was, cookies, s'mores brownie, cheesecake.

    today was our third time eating at this location. the first 2 times were excellent. but this time…read moreservice was absolutely horrid. the tikka masala meatballs were dry and not good and the peach burrata salad was wet. the peaches were mushy and the greens were swimming in juice and dressing and the peaches had no flavor. my husband got blackened shrimp tacos and the tacos were good but the rice was dry and tasteless and the beans weren't seasoned. he asked for avocado which is 2.75 extra no problem. expensive but fine. dish comes out. no avocado. was charged for it though. my daughter got miso chicken and the chicken was good but again the rice was dry and flavorless. over $100 for dinner and it wasn't good. also wasn't a peaceful meal but that's not the restaurants fault that the table beside us had 5 kids and 3 ladies and the kids were running around and horse playing and even knocked the chairs over and not once did an adult say anything to them or even get up and pick up the chair. I will say that lazy dog management team Chris reached out almost immediately to address the issues that were had and make it right. customer service does go a long way. we will def be back. hopefully today was just a fluke

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    Portillo's Richmond

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    I've door dashed the Italian beef sandwich and it was AMAZING! Today I had time to go to the store…read moreand had the Italian sausage and fries and THOSE were phenomenal. The restaurant was spotless. The bathroom was clean with a refreshing fragrance. The pickup window was manned by Jay and he was full of energy and had an awesome sense of humor.

    So I have heard a lot of different reviews about this restaurant so I wanted to try it myself…read more We went around 11:30 and there was practically two other people in the restaurant. You walk up to the front and you order which is really easy inconvenient. The staff was nice but not over friendly at all. And when you asked for something extra, they made you feel like you were bothering them. To me that is not good customer service My friend got the double meat Rodeo burger and I got the regular cheeseburger. We both got the combo which came with french fries and a drink. Our order took about 12 minutes to be completed and they called our number and we picked it up. We did have to ask for a fork and napkins as they were not out or available for us. At first look, everything looked really good so I was really excited to try this. Unfortunately, the burgers were super greasy. I personally do not enjoy eating a burger and grease running down my arms. That is just my personal opinion, but the burgers were really greasy. The french fries tasted stale and not very fresh. They were edible, but I would've liked to have had fresher french fries that were really fresh. The drink drinks were actually very good and very fresh and perfect on the combination of syrup and carbonation. I think I would possibly try this establishment again and try their hotdog, but as for the burger, they were way too greasy and weren't anything real special.

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    Patty’s Bakery & Bistro

    Patty’s Bakery & Bistro

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    Patty's Bakery and Bistro was my latest find after a short search for a great breakfast. I was…read morepleasantly impressed to find that a bakery had a menu that offered such a selection covering breakfast and lunch items. The location of the restaurant is not immediately visible from the Main Street. It was tucked away on the rear of a building creating a little challenge to find. My visit was during a weekday morning and no other patrons were inside. A completely empty restaurant is usually a cause for concern for me. Patty's is set up for orders at a counter in the back of dining room then take a number to the table for delivery. The dining room is very bright and simply decorated but spacious for a bistro. I ordered the Grandma's Morning Casserole and it was a solid 5/5 with great quality sausage and bacon. Everything about the dish is near perfect, especially the tasty crispy tater tots. My request for a croissant with the breakfast was honored and it was delicious. This gave me idea to check out more baked good from the showcase. I purchased a carrot cake to go and later wished I had bought two. The cake wasn't the traditional style with nuts and shredded carrots. Instead, the cake was the consistency of pound cake that came covered in a rich chocolate drizzled over the top. Perhaps, I got lucky with my first impression but I'm eager to give them another opportunity to repeat the great experience.

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    This is a neighborhood gem! Fresh food made fast. We had a burger, patty melt, onion straws (not…read morerings) and okra to go. All were really good. Check this place out! The menu is huge. Basic food done right.

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    This was a cute coffee shop that's a bit tucked away. It can be easy to miss if you don't know what…read moreyou're looking for, but it's worth the find. The space has decent seating and even a co-op working space if you're looking for somewhere to work. Otherwise there's a good amount of space to hang out. The menu itself has a good variety of options. I do like trying out their seasonal stuff and this was pretty good. I got the tiramisu coffee which comes with a whole lady finger as a topping and is quite aesthetically pleasing. The mouthfeel was smooth and creamy, and it wasn't as sweet as I thought it would be. Overall I quite enjoyed it!

    Great atmosphere, excellent coffee, easy parking, and plenty of seating. I visited on a weekday…read moremorning to get some remote work done. It was my first visit--I ordered an almond milk cappuccino, an iced banana bread latte, and a chocolate croissant (note: the full kitchen opens an hour after the shop). Both drinks were fantastic--well balanced, and the banana bread latte really tasted like its namesake without being overly sweet. The croissant was average, though I appreciated the smaller size compared to the oversized ones you usually see. The barista was knowledgeable and genuinely engaged with customers, which made the experience stand out. One downside: the Wi-Fi was slow, even when it wasn't busy, so I ended up using my phone hotspot. I'd come back to try the matcha and explore more of the food menu.

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    Busy Boy Mediterranean Grill & Cafe

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    A solid restaurant for something to feed you at reasonable pricing. Great for dining in and to-go…read more I personally enjoy their mixed kababs with rice and hummus (comes with pita bread). Other honorable mentions: philly cheese subs (both beef and chicken, depending on your preference), beef kabab wrap, crispy chicken burger, and you must absolutely get their fries to share (or not to share, whatever floats your boat). Honestly, haven't had any issues with any of their entrees. Just a tip that fries actually are crispier if you dine-in instead of taking to-go. They also have catering service, which is great for when hosting for my Muslims friends and knowing everything I order from Busy Boy's are halal. I haven't tried their crepes but my friends love it here and always recommend it. There was a time over the Summer when I would randomly find hair but I realized it's one of the workers who kept scratching his head with food-prepped gloves. Haven't had any issues lately since then but just a headsup. I've been coming here for years and it's really a good option if you want food that doesn't take forever, halal, and just laid back atmosphere. Just please clean up after yourself to clear the table for the next guest. If you ever get a combo (with fries and a drink), I highly suggest the lemon-lime at their soda fountain but just try a bit of everything if it's your first time.

    The food was too dry and there was no seasoning . They gave food with a few different sauces , I…read moreadded all of them and that's when the sandwich tasted better but overall didn't enjoy the food as much as I was hoping to. Maybe it was just an off day.

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    Saigon Basil - vietnamese - Updated August 2026

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