We honestly weren't expecting much since this was an unplanned stop after leaving Best Buy, but I can confidently say this turned into one of the best Japanese dining experiences I've had in the Bay Area, maybe even in my life. I'm a big fan of Japanese food, and my family and I often explore different Japanese restaurants, but this was truly the best surprise we've had in years. Let me start with the service: the staff was incredibly kind and patient when they noticed my son's autism lanyard, and they even allowed us to come in with our emotional support dog without us needing to ask, that level of empathy and awareness meant a lot to us. Right at the beginning, I had what was honestly the best miso soup I've ever had, followed by the best sunomono as well. What was supposed to be simple dishes already exceeded all my expectations, so by the time the main rolls arrived, my expectations were high, and somehow they still surpassed them. We ordered the Philadelphia Roll, Lion King Roll, and the Golden Bear Roll (highly recommended by our server). Not only were they beautifully presented, but they were absolutely delicious, truly some of the best rolls I've ever had! You've gained a loyal customer. Excellent food, outstanding service, and great pricing. We will definitely be back, not just once, but many, many times! If I had the chance, I would definitely give more than five stars! read more

Satsuma Sushi - Golden bear roll Lion King Roll - Japanese Near Me - Mountain View, California

It kills me to do this, but this place has fallen off hard. We used to eat here regularly until we moved farther away, and it was always a solid and reliable neighborhood sushi joint. I was nearby last week and decided to drop in for lunch for old time's sake, so I ordered a roll and an order of gyoza. The gyoza came to the table browned on the bottom but limp and soggy, like they had been cooked earlier and then microwaved. Everyone knows the whole point of pan-fried gyoza is the crispy bottom that contrasts with the steamed wrapper, so I flagged down the server and said "aren't these supposed to be crispy?" She took the plate back to the kitchen, then brought them back a few minutes later "crispy" -- they had dumped them into the deep-fryer. Deep-fried gyoza are vastly inferior to pan-fried/steamed gyoza, but the truly egregious thing about this is they had deep-fried the one where I had already bitten off the end. The roll was OK but not amazing; nori was chewy, and I found a tough piece of avocado skin inside one of the pieces. So, I won't be back. It was pretty slow inside at prime lunch hours so I guess the locals know what's up as well. read more

Satsuma Sushi - Sad gyoza (brown but not crispy) - Japanese Near Me - Mountain View, California

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Caught a quick late afternoon lunch with the bro-in-law and hubs. We were immediately welcomed and shown our seats. Restaurant was clean and bright. The teriyaki chicken was ok but lacked flavor. The California Roll was definitely flavorless and the rice a tad mushy. The miso soup was served before the meal, had little chunks of tofu and was luke warm although the flavor was there. The restaurant receives a lot of to go orders for pick up and actually turned away two couples as they were closing to prepare for dinner. I honestly was not a fan of the meal but don't hesitate to give it a try. read more

Satsuma Sushi - Restaurant front - Japanese Near Me - Mountain View, California

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I hope it was in error, but check your cc charge once it posts to your account because somehow the final total was higher than the total I wrote on the receipt. read more

I was invited by a friend. This is very nice place. Sushi are very delicious. We ordered Dynasty roll, Victoria roll, Kuro Shio, Gyoza and I also tried their Nameko miso soup. I really enjoyed the rolls. Soup was also delicious with tiny mushrooms. If you don't eat pork do not order Gyoza. Service was great. We got complementary green tea. read more

40-MINUTE LUNCH SERVICE Last Tuesday I came here for lunch at the last minute. I arrived at 1:10 PM yet lunch service was going to close at 2:00 PM. I could not take too much time ordering items. For appetizers I ordered two items I'm accustomed to at Japanese restaurants - chicken kaarage and shrimp and vegetable tempura. For the sushi roll I thought about getting a shrimp tempura roll. Since I ordered a shrimp tempura I decided to get another type of roll. As Satsuma Sushi is located on E. El Camino Road I decided get order the El Camino Roll, which is a sushi roll I never ordered before I was shocked that the first time to get was the sushi roll instead of the two appetizers first. The El Camino Roll has two distinct textures. There is the raw yellow tail in the middle with the seared eel on top. When you take a bite of the roll you taste the raw and cooked fish. The El Camino Roll was filling and satisfying. I am glad I didn't order a sushi roll that I ordered before. Any items that are breaded and deep fried the breading can't be soggy. The breading on both the chicken kaarage and tempura was crispy. The meat on the chicken kaarage was moist. Even though I enjoyed the shrimp tempura I liked how the vegetable tempura wasn't overcooked. Vegetables that are overcooked tend to be mushy. However that wasn't the case with the vegetable tempura as they were cooked al dente. With a quick lunch I enjoyed my meal at Satsuma Sushi last Tuesday. I don't go to Mountain View often but if I'm craving for something to eat I know I can get a good meal at Satsuma Sushi without worrying. read more

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Have been here multiple times and the food is always good. The quality of the food and the service is always consistent!

Excellent service! Great food! Miso soup and the tempura rolls are fantastic! Very small little place, not much parking directly in front.

Sorry to say we had a terrible experience with the customer service on a Saturday evening around 7:30 . My uncles food came out within 15 min and I waited 30-35 minutes for two basic sushi rolls that never came out . When my uncle spoke up our server was very dismissive and inattentive to the issue. The sweet guy behind the sushi bar was the only one who seemed apologetic . We watched two tables be seated and get their food (with one of them being a huge sushi boat family style order ) before my avocado rolls ever got to the table. I really hope they are able to have a meeting about the customer service being offered here , it was definitely a weird dinner experience and disappointing . read more

Super delicious Sashimi really fresh! You have to try their wagyu beef Nigri, and Blue fin Taro. It melts in your mouth. Friendly service! Plenty of seatings. read more

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Used to come here often with my colleagues when I used to work in Mountain View. Always liked their special rolls options. One time we had also ordered the boat (we were in a large group). Fish tastes fresh and the rolls are really good. Have started coming here again. And, it is still as good. read more

Satsuma Sushi - Japanese Near Me - Mountain View, California

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Came in on a Monday evening, service was excellent. It was moderately busy, they had TON of pick up deliveries. Ordered: Sunomono: delicious Chicken Karaage: perfectly crispy and seasoned Shrimp and veggie tempura: good Fuego roll: great flavor and fresh Alaska roll: FRESH. So simple so good Rib crunch roll: delicious. Tempura salmon roll: crunchy, has unagi sauce, lots of flavors - it was ok not bad nothing to write home about. read more

They tried to do the tricky thing where they bury the fact that they already pre-added a tip to the bill (unexpected since we were a small party) and then prompted us to add on an additional regular tip (including tipping on the new balance which included the pre-added tip)!!!! What a scam sham!!! This should be illegal since it's tantamount to fraud. read more

Our go to local sushi spot! Staff are friendly and attentive! So sad we're moving , will definitely miss this hidden gem but will definitely come back when we're in Mountain View. Thank you for everything Satsuma team! read more

Age Dashi Dofu- good Ika Yaki- grilled squid TOUGH. They can prep it to be tender The bentos were reasonably priced with decent variety. Interior was fine, would come back again. Service was nice also. read more

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We were looking for some good sushi before flying home. Stopped here on the way to the airport. Miso soup was salty. I asked for iced green tea and got iced black tea. My wife asked for hot green tea, got hot water. Asked to have it replaced with green tea and got the same hot water. The agedashi tofu was tasteless. The sushi deluxe combo looked nice, but the fish was veiny and the rice seemed like it was a day old. It was hard and not very tasty. I didn't finish my sushi. On the plus side, it had a nice atmosphere and the servers did a decent job. That said, we will not come here again!! read more

Satsuma Sushi - Agedashi Tofu - Japanese Near Me - Mountain View, California

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6/12/2024 Satsuma Sushi 705 E El Camino Real Mountain View, CA 94040 We went there for a quick lunch around 1PM on a Wednesday. It's next to Best Buy so there's lots of parking. There is a small sushi bar with half the chairs used for storage. The dining area is a booth, table and bench layout. We both ordered rolls, Musashi for Wifey and El Camino for me. The fish in mine was fresh, tasty and plentiful. I thought the lettuce in the Musashi was a little odd but overall a good roll. Service was fast and attentive. I've had the bento boxes before a long time ago and they were also good. Definitely repeatable. read more

Satsuma Sushi - Special Rolls - Japanese Near Me - Mountain View, California

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Not too busy on a Saturday afternoon. Almost empty upon arrival so we got seated right away and service was really attentive. Ordered Miso Soup, Kampachi Sashimi, the Lion King Roll (not baked btw), & the Sakura roll. Just a few bad notes: the tempura batter on the Lion King Roll was slightly stale, the rice was oddly kind of cold, and the ginger was also a bit dry/ not fresh. Overall, I'd say this is a decent spot. My fave was the Sakura Roll and I liked that the Kampachi Sashimi slices were chunky. I even enjoyed their hot green tea haha read more

Satsuma Sushi - Lion King roll *not baked* (front), Kampachi Sashimi (top left), & Sakura Roll - Japanese Near Me - Mountain View, California

Fresh fish, attentive service, and reasonable pricing. My favorite is the sashimi salad. Others like the rolls and sushi nigiri. Our go-to sushi restaurant if we are in the area. read more

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We came here after I searched for AYCE sushi on Yelp. When we got there the server said there is no AYCE option. The sushi and sashimi were pretty much on the expensive side. This was very upsetting as my kids like sushi and AYCE is a good option. So this was deceiving. We are visiting thre Bay area so even more of a disappointment. read more

Awesome spot for quality sashimi and sushi. Excellent service as well provided by the crew. read more

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My Husband and I love to go to Satsuma, the staff is very courteous, it pays attention to every customer with no rush and stress free. The food it's 5 *****, fresh seafood. They recently remodeled and looks very nice with the orange tone on the walls keeping the vintage Japanese arts, enjoy the ambiance. It worth it read more

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Wife and I go regularly and the service is fantastic, the quality is quite good and very consistent. Recommend the golden bear roll as it uses real crab. Price is reasonable as well, particularly their lunch and dinner combos read more

The food was actually pretty good, but the service totally ruined the experience. Our server couldn't have cared less, never checked if we wanted refills, cut my friend off while he was ordering, and didn't even say thank you when we paid. It just felt rude and dismissive. We still tipped out of habit, but honestly, it wasn't deserved. Not sure I'd come back. read more

Ordered for pick up. Food was 30 min late, there was a line of people waiting to pick up and total chaos behind the counter. Food was mediocre quality and they did not put any soy sauce or chopsticks in the bag. This is a typical chinese run japanese restaurant. Very disappointing and at a high price! Won't be going back. read more

Here is my scoring card for this restaurant: 1) Location: ( 5 Point ) - Great location for customer to see and find. Great parking for street parking and back side with parking lot parking. And next to El Camino Clinic. 2) Decoration : (2 Point) - They still have the original decoration. Clean but not up to date. 3) Price: ( 4 point)- The price is competitive but still a little bit pricey compare to other same stars and type food they serve 4) Quality and Taste : ( 1 point)- The quality is ok, food taste is good and portions are below average . And one bad thing. I got a sashimi with a bone in it. It got caught in my throat and one more minor bad thing. The server gave our Hamachi Kama to the table next to us by accident or on purpose? ( anyone order hamachi Kama know that this dish takes time. We fish all the food and have to wait extra 15 min for the Kama. That sucks! The server spend time talking to the table next to us and didn't play attention to the food she served. ( BAD) I got the bad experience.. two of us spend over $200 and this is what my first experience. Disappointed. 5) Type of cuisine standard : ( 4 point) - The style of Japanese food they serve is pretty close to the way it was prepare in Japan. Not bad! But some dishes did have slightly modify to cater the customer's need Overall it's not bad ( beside the bad service and the experience I received) and I thinks it's great to give it a try and let me know what you think. Go foodies Total max is 25 Score 16 Stars = 64% round up to 2 stars read more

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Ordered food on DoorDash. Wrong order was delivered. Contacted dasher and he said Satsuma gave him wrong order. Called Satsuma and they blamed the dasher. They didn't offer any helpful solutions. Not sure who was at fault, but we will think twice before ordering from Satsuma. Have never had this problem. read more

Great service, gave us free refills!, super kind staff, completely renovated the place and looks clean and modern, food comes out super fast 10 min wait. Super good food for competitive prices, THIS PLACE IS AWESOME read more

Satsuma Sushi - Golden bear roll - Japanese Near Me - Mountain View, California

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This place used to be a great all you can eat! Not cheap but awesome all you can eat. Sadly, the owners decided to do away with this and no more all you can eat here. read more

Satsuma Sushi - Japanese Near Me - Mountain View, California

Newly remodeled Satsuma sushi restaurant at Mountain View , it gives us a very welcoming atmosphere! I am sitting at the sushi bar , met with Chef Sunny a very handsome and kind chef ! He gave me a warm welcome with a great smile and brought me a cup of green tea. Recommended me a set of combinations sushi and assorted sashimi. The fish are very fresh, chef Sunny was handling the fish with great care and professionalism! Weekly Satsuma sushi order fresh fish box from Toyosu fish market Japan and also he is using highest quality farm raised bluefin tuna which is sustainable daily! I enjoyed the sushi and sashimi so much that I had to ask for a to go box and take it home to share with my wife! Truly 2 thumbs up ! The service, waiter are also very friendly and pay so much attention to customers! I also ordered the shrimp tempura which is just fresh fried in the back kitchen! Very impressive ! Highly recommended! A very hospitable restaurant! read more

Satsuma Sushi - Japanese Near Me - Mountain View, California

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A classic Japanese and sushi restaurant in South Bay with lots of options including appetizers, sushi rolls, udon, and rice bowls. The menu was pretty affordable, especially the lunch specials and combos ($12-20) I'd give the Okayo Don 5/5. If came with a nice miso soup, and the rice bow l was filled to the brim with veggies, egg, chicken, rice, and a sweet sauce. It was $16 and I still have so much leftover! Service here was great and always followed up on how we were doing. They also offered free tea with our meals including refills! read more

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It was my first time at this restaurant. I went for lunch, and it took a normal amount of time for my food to arrive at the table. I ordered the lunch combination with three items. I noticed there was a long hair on my chicken teriyaki. I thought, yeah, whatever, sometimes that happens. I ate a couple of pieces when, oh oh, I found another hair. I immediately lost interest in the chicken. Then I said, okay, I'll try my vegetable tempura, when, oh surprise, there was a deep fried hair stuck to my veggies. I completely lost my appetite. I told the server, and she just said she felt bad. Anyway, she offered to give me another item, but I honestly wasn't interested at that point. I feel bad about my 29 dollars, lol. I should have eaten somewhere else. read more

I came in and placed a large to-go order using gift cards I had for this restaurant. Unfortunately, the manager told me they were no longer valid due to new ownership. However, the gift cards had no expiration date and clearly displayed the name of the business--which hasn't changed. It's really disappointing to be turned away like this, especially when there's no indication that the cards are void. If you're going to stop honoring gift cards, customers deserve to be informed clearly and in advance. Poor customer service and a frustrating experience overall. read more

Been eating here For many years, I always enjoyed the food and the service. Prices are very reasonable for what you get. They recently did a nice upgrade and remodel, and it looks terrific and the food is still excellent. Can't wait to go back! read more

Our local sushi and typically has been our go-to place. Michelle is the best server and we love seeing her! HOWEVER, the new lighting in their recent remodel is way too bright and fluorescent lighting you would see in a hospital. Please change the lighting and we will return! read more

Decent Japanese food! We ordered on their website and it estimated our food would be done in 45 min. We arrived to the restaurant in less than an hour and they said the order wasn't ready yet... but there was a table full of lots takeout orders. We waited about 13 minutes, and the worker realized that our order had been sitting there on the table the whole time! We waited for nothing. I got the Oyako Don ($14) and it was pretty good. Seasoned and flavored very well. Fluffy egg and tender chicken, but the bowl had A LOT of onion. Though the onion was good, there was more onion than egg and chicken. Very little carrots and vegetables. read more

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This was our first time visiting in Satsuma Sushi and I was very impressed by chirashi sushi as I am Japanese. It was fantastic!! Every single sashimi was very fresh, and presentation was very colorful and well thought out. Reminds me a Chirashi sushi in Japan My husband was very pleased with lunch bento box as well. I recommend to a my friends so quickly!! Well done Satsuma Sushi!!! read more

Satsuma Sushi - Chirashi sushi - Japanese Near Me - Mountain View, California

Sushi didn't taste fresh as compared to other local sushi restaurants. I don't wish to visit this restaurant again

The food is outstanding and you will always be greeted with a warm welcome! Families as well as single diners are treated are always welcome and treated with excellent service. The prices are reasonable for the high quality Sushi and other selections. It's one of my most favorite restaurants! read more

So I haven't been here in a VERY long time. I was waiting to be seen tonight at pamf, so we decided to grab a bite nearby. The service was fine, except I ordered hot tea and had to remind the guy several times. It came, piping hot, after 3 reminders, which was about halfway through our meal... Which meant I had to throw some ice in it to be able to drink it before our meal was over. The food.. was not good. - The fish tasted old. - The agedashi tofu was decent, but not for $7.25/8.25+tt. - The bento box was fine. - We added the soft shell crab, and it had more breading (so thick and mushy) than soft shell crab. I peeled half the breading off and it took up most of the plate it came in (see photo).. The rolls were fine. Everything was fine, but in an overpriced, how are they still here kinda way.. and I realized they are the closest thing you can walk to if you don't want hospital food. Ah yes! Location! Location! Location! K, well.. I'd rather eat hospital food next time than waste $ here. read more