My A/C stopped working on Saturday, Sept 2nd. Late that afternoon, I called my home warranty company and they sent a work order to Service Maxx to respond to my request for service. I called Service Maxx to identify a time that they would come out. I talked to Jamal, the owner. He said they would be out the next day, Sunday, at 9:00 am. They arrived on time, assessed the problem and identified the needed work..... replacement of the air handler in the attic. Jamal said that he would send the information to my warranty company and they would order the replacement equipment. Since this was on the Labor Day weekend, he could not contact them until Tuesday morning which he did. The equipment arrived in Houston on Friday afternoon. Jamal called and informed me that he would come out on Saturday morning to install the new air handler coils. They arrived on time and worked for over 4.5 hours installing the equipment. Since the new equipment was a different dimension than the existing equipment, they made appropriate modification to the system duct work and they also installed new float switches. Jamal, the owner of this Service Maxx, was outstanding in their response and arrived on time. They were courteous and experienced AC technicians. Great work! read more

Jamal has provided above and beyond service twice when fixing our HVAC unit. His knowledge and expertise is evident, he is friendly, clean and most importantly he is extremely trustworthy. Our unit is over 20 years old and Jamal explains what has broken, why it has failed, and the most efficient repair. Both time, he was prompt and arrived on time and fixed the problem quickly and again, cleanly. He is not constantly trying to sell us a new unit or up-sell us on various things that we don't need. I compared his prices and estimats to others in the Houston area and have found that he is very reasonable. I trust Jamal and am hoping that he succeeds in this market that seems to be so saturated with unscrupulous technicians. I would recommend Servicemaxx to anyone for repairs or issues both small and large. I will definitely use him again. read more

The team of technicians from Servicemaxx, lead by Jamal, did an outstanding job of repairing my A/C unit. They were punctual, courteous, knowledgeable, and very professional in every sense of the word. They came prepared to get to work, about 8:30 p.m., knowing from our initial phone conversation what the problem could be. My wife and I were amazed at how efficient they were when diagnosing the problem and making the actual repair, very timely, in and out in less than an hour with the defective part in hand. After completing the repair Jamal went over all the details of the repair including why the unit actually failed in the first place. Very informative and professional. We will not hesitate to call Servicemaxx for our NEXT...repair and checkup or recommend them to family, friends, and neighbors. read more

Great Job!! Honesty, fairness and good work is always worth the PRICE!! I have a HVAC Home Warranty plan with TXU. I was suspect about it because, I heard it is bandaid approach and things never get fixed. Well for awhile I believed it, because the first sub-contractor didn't show, the second sub-contractor came didn't want to work in a HOT attic. ServiceMaxx was the third sub-contractor for the job and thank goodness for them. The owner of the company came out and methodically troublesshot and repaired my unit. He even even found a lose connection on line going into my COILS that was causing my freon to leak out.... That unit has been low freon for years because some other Technician probably loosened it for more money for a Freon. My house is stating cool and don't need to purchase new AC's. read more

These guys came out last week to change out my condenser unit which unexpectedly died only after 9 years. The team arrived on time and even gave a courtesy call when they were a couple minutes away which I asked for so that i would have time to lock up my dog who goes nuts when strangers enter the house. The crew was very nice, took good care not to damage my walls while moving the big condenser unit around and cleaned up after themselves. I even asked the guy to help shift the condenser into a different position because my OCD was getting to me and he was really cool about it. Definitely recommend - we had a great experience with ServiceMaxx. read more

My air conditioner started blowing hot air around midnight. I called home serve and they scheduled a contractor. The contractor called the next morning and said they were booked until the end of the week (current day is Monday). As we are currently in a major heat wave, I could not wait. Jamal with Service Max was scheduled and arrived within a couple of hours. He was very professional and efficient. He fixed the problem and my unit is working like new. I will definitely use Service Max in the future and recommend to all my friends. read more

Showed up faster than my home warranty company stated by almost a week. I was expecting them late next week. They got here the morning after I called for assistance at 2:30pm. I expected to be given the run around on how to do basic upkeep as this is my first experience with A/C issues, but the techs were kind enough to explain it for me. They were polite, professional, knowledgeable and very nice. Will definitely be looking to them for assistance in the future when I need it. read more

It was super easy to schedule the appointment. Service Tech came, checked out the system and gave me quote. I found it reasonable. Agreed to get the work done. They fixed my AC same day and recharged the Unit. Did not try selling extra service or parts. As a courtesy, they even blew back my drain line as they saw condensate collecting and backing in. They checked that both units were cooling optimally. Very professional and knowledgeable. I will call them again when I need. read more

These guys were great. We had a/c problems at our house in Crystal Beach, and they went "all that way" to fix it. I wasn't able to be there, but they stayed in contact with me telling me everything they were doing and getting my approval to complete the work. They checked out and fixed both our a/c units, and the house is cool now. It was nice to work with a company that valued my time and worked with me in my absence. I will use them again. read more

Receipt #0369 Service Maxx Jamal and his crew are excellent! They answered and came out Saturday right when Harvey was dumping all the crazy rain to check out what was wrong with my AC when all the other AC techs wouldn't even answer their phone or even try and make the effort. Jamal came out to install the new ac unit ahead of my scheduled time. He arrive on time and finished before he said he would. He did excellent work! read more

Jamal responded right away to my request. They were very professional and knowledgeable. They explained what was wrong with our A/C and exactly what they will do to fix it. They gave me an estimate before doing anything. They fixed our unit in less than hour. We are very satisfied with their service and will call them again in the future. We definitely recommend Service Maxx to everyone. read more

Jamal quickly responded to our call and actually came 1 hour before the scheduled time. He was very friendly and showed concern to our many questions. He fixed the problem and took time to explain what the problem was and why it was a problem. The repairs were reasonable and much appreciated. I will use Service Maxx for future HVAC concerns and refer to family and friends read more

Jamall and Gabe from Service Maxx quickly came and fixed our air conditioner. It was causing a huge leak in the ceiling. They came when they said they would, on time, worked diligently, and efficiently. He charged me exactly what he said he would. Later, we had him return for additional work. This is a very professional team. Houston, TX read more

I had a problem with my a/c system. My home warranty company dispatched Service Maxx to my home. I was fortunate enough to have the owner of the company be my service tech. He was on time and accurate with his diagnosis. Within 30 minutes we had cold air blowing. I would highly recommend service maxx to family and friends. read more

Jamal & Andres are wonderful! They showed up on time, were very quiet & thoughtful while doing their job (I work from home) and they explained everything clearly. They are our new go to HVAC crew and will be doing our bi-annual maintenance moving forward. Very happy customer!! read more

We are very happy with the service we receive from ServiceMaxx. Jamaal is always helpful and quick to respond. He is very knowledgeable and does excellent work. He has a high standard of integrity and honesty. We are so fortunate to have found him. read more

Such a great experience with Servicemaxx Heating and Air. They were very prompt with their arrival and very helpful. The gentlemen that came to my house were very friendly and the prices were great! Our AC works really great now!! Thank you!! read more

Great Company, took the time to explain everything and give solutions that were realistic. Polite, very professional and made me feel that they knew their work well, and more importantly listened and gave realistic solutions..... read more

Did a great job .would recommend this company,Jamal was really helpful getting everything from my home warranty company.They got there at the scheduled time very courtesy and did a great job Thank you Marilyn Greene read more