We've used South County Pest Control for over 15 years. They are always very helpful and take care of whatever pests we are dealing with. Sometimes it is difficult to get through on the phone, but it's not a big problem. I appreciate that they have never pressured us to sign any monthly contracts or have unnecessary services. We usually have them come once a year and that's all we need. The technicians are friendly and knowledgeable. George came out today and right away knew the bugs that were in our baseboards (rice weevils). He found the source an eradicated the area. George used product that was safe for my pets and kids. I feel so relieved and grateful for the excellent service. Thank you George and South County Pest Control. read more

decided to switch my pest service to south county, called about 10 times no answer. Emailed them saying we need service right away and they refused. They literally said " No thank you" Very professional... they said they're not taking restaurants on service and that it would cost $295 for daily inspection. read more

Disappointed to have to leave this bad review. I've used South County for years. Several years back I noticed ants at the back of our yard. I mentioned it but they didn't get better. I was upset after a couple more services with no change. I called them and asked that the tech please call me personally before they came out. They did for awhile and then stopped. I called and asked if they could handle bird issues. They said yes and someone would call me back to schedule. No one called, no one came by. I called because I missed a payment (they just leave an envelope in your door). They had an old phone number for me so I updated it for them. Fast forward...ants now all over the yard and starting to come in the house. Spiders all over the yard and now in the house. I called to cancel their services and was told they stopped calling before services because they had an old number. Zero attempt to get a new number. Zero offer to retreat...ever! This is a competitive field...appreciate and care for your current customers or we walk. read more

Used them previously, not anymore. 50 minutes late without a call, tech wasn't apologetic and did a sloppy job. Not worth it, find someone else. read more

I have used South County Pest control for 20 years. I would never use another one. They are friendly, punctual, and efficient. And Most Importantly, they kill the pests. I have always been extremely satisfied with their services and results. read more

If anyone writing a review says anything negative about the people answering phones or providing pest control service at South County, they must be beyond difficult to please. I have used South County Pest Control for 20+ years. They are helpful, kind, and professional. If you have any pest issues between services they come right away, free of charge. They are flexible with scheduling and prices are fair. Every technician over the years has been thorough and helpful. I highly recommend South County Pest Control. read more

Helpful, courteous, professional,prompt these are the best adjectives I could come up with for the kind of service that was provided by South County pest control and this is why we have used them and nobody else for the past 15 years! If you want a Pest Control service by a company that knows what service is all about, you have to call South County Pest Control. read more

South County Pest Control - Courteous and professional company with professional equipment! - Pest Control Near Me - Temecula, California

They have a friendly staff they honor the reapplication warrantee and our liberal with it I have no complaints it works great for the ants Application read more

As was the case with Ken P almost a year ago, office staff is a problem. I called to ask they send someone out asap to address a matter. Long story short, I was told to handle it myself. I suggested that was not my plan and would she let me know when we could expect a service call. She said she'd let me know. Two weeks later, nothing. And we must be one of their largest residential clients as well have multiple residences, barrns and more. read more

I had bees flying in my house from the side of my fireplace. I was shocked when I went outside and saw a swarm of bees trying to build a hive in my fireplace and under the tiles of my roof. It was really scary for me and my kids. It was a Saturday and I knew exactly who to call...I was hoping I would get lucky and they would be open on a Saturday. Long story short, Tyler from South County Pest Control arrived within 1 hr as promised. He killed the bees and left me feeling that my home was safe again. He gave great service and was professional and honest in his approach. I will recommend this company to all of my friends and family. Thank you so much for your help! read more

This company is one of the worst at customer service!!! I had a "new service" appt. scheduled at 9:00 am, I left my home at 9:10 & still no tech. So I left my daughter to wait, when I arrived back home still nothing!! When I called to inquire about it the dispatch person quickly advised me that the tech was there on time & that no one was home! I explained that I knew that couldn't be possible, she said she would call back, when she did she advised me that they would pass on servicing my home!! Who does that!?! This company needs to learn some customer service skills!! read more

It also looks like they made up and wrote "excellent" 5 star reviews. If you read the other negative reviews it talks about customer service and the promptness which "Rochelle" states they all of those in her review. Shaking my head... read more

I have been using South County for the past 10+ years. They provide excellent customer service and a highly effective pest control service. Diana is great and always a huge help. Affordable and very quick response times. read more

We have used this company for our pest control for several years and when they come out they usually do a good job now the reason for only 1 star is the office staff they missed a service (which they originally billed me for) and I spoke with lady in the office on 3 different occasions to reschedule the appointment was told she would call back to reschedule and never called or rescheduled so now after 2 weeks we are looking for a new pest control company. read more

been servicing our house for ? 4-5 years. Great service! We have a dog in the back so we need to be home when they come. It has never been a problem to reschedule. Customer service is great and so is the gal who answers the phone. read more

DO NOT USE THIS COMPANY. Horrible customer service. The manager just tops the cake for being the worst manager ever. Aren't they suppose to take care of the company's customers and please them so they come back? No, she does the opposite. If it was company, I would fire her. read more

I DON'T APPRECIATE being called a yelper LIAR as "KRISTINE P" accuses in her last Post and her statement that the Technician put the ant trap in their baby's bed is absolutely ludicrous!! Anyways, I would like to add to my original post that, So County Pest control has been servicing my place of employment for the past 7 yrs with NO complaints and just started servicing my Mom's home in the Colony, based on my recommended referral. My mom was completely happy with their service and will continue to use them and NEITHER my mom or my Place of Employment are Yelpers so I am yelping for them. Thank you SCPC for keeping ANTS and spiders under control. read more

Started service with South County in June of 2015. They have been very responsive with controlling the critters. Highly recommed the team there. I have read some of the older reviews but have not experienced any of the issues mentioned. read more

These guys are awesome. We have used them multiple times over the years for bee removal from our house. They show up on time, do the job right, and are reasonably priced. They provide a 30 day warranty after the service but we've never had to take them up on it. Highly recommended. read more

Great company! Our house has MAJOR ant issues and this company was able to rid of the problem with no hassle and I've seen no ants since. Everyone I've spoken to from the company is professional and efficient. Definitely the ONLY pest control company I plan on using! read more

Very professional and nice. great company to deal with. I had ants really bad, they sprayed, next day no ants at all!!!! I haven't seen any since! Great company! read more

We had a terrible odor which we assumed was a dead rodent in our master bath. I called South County. The office manager said it would be $94 to come out for one hour & told me it wasn't likely they would find it in an hour. A friend had recommended this company so I thought they were ok. Philip came out - agreed it was horrible odor & went into the attic. He climbed around for a while & said he was surprised he couldn't find it as strong as the odor was - he also said he didn't smell it as bad when he was in the attic. He said he still had time left on the hour so would go up again. He left telling me we should get someone to go on the roof & find out how the rats are getting in. I called the office again & asked if they could refer me to a company that would do that. I spoke with Larry, the owner - he asked me what Philip did about trapping & I told him he didn't do anything but refer me. Larry said he could take care of it & set an appointment for the next week. In the meantime I called another company who came out - sealed all openings, put traps in attic & will check once a week for a month & guaranteed for a year. When I called So. County back to cancel the appt. I told her why I was canceling & told her others had free inspections - she said that when I called i had asked for the rat to be found & removed & they charge $94 for that - I told her I called because I had an odor & needed help - she said "well we have a free inspection, but you didn't ask for that". How is a customer who has a horrible odor know what they are supposed to ask for - I just needed help. Horrible customer relations. read more