So, there are two Starbucks within 10 minutes of each other. This particular one is next to a movie theater and the 8-15 freeway, so, I find a higher frequency to my visits to this one as opposed to to the sister Starbucks located near the Mira Mesa High School. This place located near Miramar college and I observe, the newer shopping and restaurants center receives a higher foot traffic, so, I grade them in quality and Starbuck Experience at a higher standard. I use to train Starbuck Baristas and had the privilege of working with amazing Managers and fellow Shift Supervisors, we were trained to make the perfect cappuccino while easily maintaining eye contact and engaging the customers. 3-5 minutes out the door and deliver impact. This place definitely has a character, the professionalism is there, the quality is adequate. So, why do I keep returning. I guess it's because, I can't stand coffee lovers hating on Starbucks and badmouthing a company that started it all and then raised standards just to watch their employees embark on their own entrepreneurship because the skills Starbucks drilled into them. I digress. Starbucks knew what they were doing back in the 90's and early 20th century. However, upholding the standards without improving them and updating them with the times, well, appears to challenge the generation taking on those high expectations and mastery of Standards. Again, why do I return, because they messed up my order and when I politely asked if they could add more cinnamon powder the barista didn't roll their eyes, instead they apologized (even when I didn't say anything was wrong), and asked if I would be okay waiting a minute so they can remake the drink ahead of the orders already in the Que. That's exceptional. Everyone assumes giving you money means the deal is struck and the end result and the journey to receive the end result no longer requires Focus and struggle to Perfect. I am a Master Barista, I own decent Espresso maker and Milk Steam Wand, and it will only take me 3 minutes to make the perfect Cap with Nutella and cinnamon powder. So, 8 dollars, is more than a coffee in a to-go cup. Thank you for providing a Starbucks experience and a drink worth spending my hard earned money on. May you keep training Baristas like the three you had on staff that day. read more

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Some starbucks can be very inconsistent with their service, espresso and flavoring ratios. This one was great - the drink was made quickly and tasted really good. The espresso was not sour or off. The sugar cookie latte is always my favorite holiday drink! It's delicious with a little less syrup and oat milk. Would return to this location - there's ample parking in the shopping center and other food options if you're looking for a heartier meal. read more

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Fast service. I recommend reading your receipt . You may get the wrong items because they are working so fast. Sometimes reading the receipt is a good idea. Even if you get I remade... verify your order. read more

The people are helpful and sweet. I have stopped in at different times in the morning all between 7 and 9. I've unfortunately had to wait more than 5 minutes past the mobile order expected time each time I've ordered - I don't understand how it happens but grown to expect a wait if ever stopping by here. The wait today this morning was 10 minutes - it happens to be that all I'm ordering is a nitro with oat milk so I'm left confused sipping away as I walk out haha read more

As far as Starbucks go, this location is one of our favorites. There's no drive-through, but there's a lot of parking so you can pick up quickly. The space is casual. There are tables along the wall across from the counter. My wife and I will sometimes walk here and hang out for a bit. If it's warm out then we'll sit at one of the tables right outside. Note, it can get busy on the weekends. During one of our latest visits (on January 5th), my wife decided to try the Matcha Latte. The lady who took our order was very nice and took the time to explain the new matcha. I didn't get her name, but wanted to give her a shoutout. read more

Starbucks - Pistachio Creme Cold Brew & Iced Matcha Latte with soy milk - Coffee & Tea Near Me - San Diego, California

Gisele is always so pleasant , helpful and kind . She provides true customer service . Coffee was great but expensive . read more

Starbucks - Vanilla Bean Crme Frappuccino Blended Crme Caramel Ribbon Crunch Frappuccino Blended Beverage - Coffee & Tea Near Me - San Diego, California

Honestly dog shit customer service. I order from this Starbucks every single morning and I walk in one evening and ask to use the restroom then asked for a cup of water and some random Barsita that I've never seen refused me both. That barista might have a better chance working at Disney the way his dumb ass looks like Lorax. Promise you I'm never coming back read more

Great service from the boy who took my complex order. He even asked if that is how I wanted my drink after I picked it up! So sweet. read more

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This is the third time I've ordered ahead by 10 minutes and I still had to wait an additional 10 minutes. I'm calling out management on this one. It took the barista all of one minute to make the drinks there was one mobile order ahead of mine. And no one was waiting on an in store order. There were 4 baristas and a cashier. Whoever is managing this location is failing spectacularly if it takes 20 minutes to make a drink that took one minute to make. The time management is so piss poor they don't even give the "sorry, your next item is free" card at this location anymore. Retrain your damn managers. A manager is supposed to MANAGE. It's in the damn title. read more

I just had to leave a review because Jerry made the best Brown Sugar Cortado I've ever had. I've tried this drink at multiple Starbucks locations and have had several bad ones in the past, but this one was perfect. Smooth, balanced, and the sweetness was just right, exactly how it should taste. Thank you, Jerry, for finally getting it right! read more

The customer service was good. The ambiance was good. The food was good. The issue was a worker had to look up ingredients on their phone because they did not know if a cake pop contained peanuts. (Severely Allergic) Like does it not come on the packaging? Do you not make it? Then I ordered a drink (Strawberry Açaí Lemonade) and it was gone in 2 seconds. Surprise, the cup was 99% ice, 1% drink. Like do you want me drink water? Overall I would not recommend going here. If you are in need of coffee or a beverage, go to Jamba Juice and get a smoothie, or Tastetea for boba, or Betterbuzz for coffee. Just don't go here. read more

12/3/2023 @ 5:07am Today I had an unfortunate experience. I'm 9 months pregnant, and as you can imagine, when you need to use the restroom, you really need to use the restroom. I had placed a mobile order before walking into the shop, but when I asked for the restroom code, the barista refused because I hadn't ordered at the register. Even with my belly out to here, there was zero compassion. I quietly showed my mobile order on my phone, and only then--after a dirty look--did she give me the code. It's frustrating that basic empathy is so hard to come by. read more

One of the staff ruined my morning and I was almost late for work. I may have made a mistake on mobile order but the way she approached it didnt quite sit well with me. I will not be returning. read more

To be honest, this was a bad experience. There is a puddle of coffee while she handed it to me, and it was overflowing!!! She didn't wipe it off or even offer a napkin... I think it was an Asian girl didn't get the name, spilled some on the car chair and all over my cup holder. We hand people puddle drinks now? Ridiculous. read more

Starbucks - Iced Carmel macchiato - Coffee & Tea Near Me - San Diego, California

Braylen was extremely helpful, great customer service! This Starbucks has great employees!

I feel like this Starbucks location has gone downhill. Not as clean as it used to be. Ordered for no whip on top and I watched them put whip on top. Just not very attentive to the orders. Its unfortunate because this location does a lot of business. read more

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Love this location always very friendly & greets with a smile. Today I was helped by Kavica who I hadn't seen until today but by far has to be my favorite barista here:) Customer service was 10/10 amazing... Weekend off to a great start, thank you once again!! read more

Horrible Starbucks Ever! Ignorant staff, horrible wait time, poor ambiance Stood there for 27 minutes and no one acknowledged me, do not come here read more

I love Starbucks and have Long appreciated their free Wi-Fi for paying customers. Unfortunately, the loitering has gotten out of control at almost every indoor location I've been to recently. There are people sitting with headphones watching tv and even sprawled out sleeping in the seating areas meant for people who are enjoying their Starbucks and working or studying. The food and drinks are always good, but it's not even comfortable to go there when you can't find a seat because of people sitting or laying there all day long. read more

Not recommending anyone to order this location via mobile app or over DoorDash delivery. Had my colleague order DoorDash from the Westview Pkwy location as the nearest one to my hotel where I stayed for a business trip closes very early, and we needed to grab a drink to wind down after a long 11 hour shift at work. Service is horrible, they forgot to give us straws as my coworker ordered a venti Caramel Frappuccino and even napkins for my sandwich. She had to scramble to get a straw at a restaurant which was already closed by our hotel and front desk which did not have any at hand. Also, the Strawberry Açaí lemonade Starbucks Refresher tastes great but the strawberries are only a fourth of what I typically get. Now my coworker has to end up using a spoon to drink her frap. We also let our DoorDash driver know that we were missing something and he was unable to get the straws when we received our order. read more

Starbucks - Strawberry Açaí Lemonade Refresher. It's missing a lot of strawberries. - Coffee & Tea Near Me - San Diego, California

Quick, efficient mobile order service. Mine was done in less time than predicted, and there's a clear sign about where to pick up mobile orders. I liked they had lots of outdoor tables. The line inside was pretty long, but it was a Saturday morning. A bit skimpy on the cold foam did my drink while another had a ton read more

Starbucks - Outdoor seating - Coffee & Tea Near Me - San Diego, California

Want to give a shoutout to the male working there this morning running the iPad I think he was a manager or lead. There was an issues with one of the espresso machines causing a backup. I'm a frequent mobile customer here I stop in just before work. He took the time to greet every person and let them know what was going on. My drink got lost in the busyness and he took the time to check on me and make the situation right. I have a customer service background and I understand how it can be so I don't like to complain. I appreciated that he didn't forget about me. I was late to work and waited 25 min but the customer service by the staff in a not idea situation into a positive way to start my day. I wish I remembered his name. He is a great employee ! read more

Update: The service is lacking at this location. Two days in a row the staff seemed less engaged with their customers and more engaged with each other. The cashier taking our order said but maybe two words to us during the whole process. The lady making the drinks seemed so unhappy and walked away when presented drink. I actually had to yell across the way to ask for a straw. Oh and I feel like they ignore special instructions. We both ordered light ice and yet both cups are filled with ice. On another occasion, I asked for no syrup, yet my drinks tasted like it was all syrup. Thank goodness I don't have any health issue with sugar cause that drink was filled with sugar. I ended up throwing it away. Hopefully the manager sees this and fixes the issues with the staff and their attitude towards making drinks. --------------------------------******************* The drinks and food are always delicious. Just make sure you know what you are getting. The sitting area is basically the same as in every Starbucks you go to. The place is clean and the merchandise is set up nicely. The service on this last visit was much to be desired. Employees talking to each other ignoring the guest. One of the cashier didn't let me finish my order and felt the need to correct me with every single sentence. I get it if I'm wrong in the way I'm ordering but let me finish before you correct me. It threw me off and took me twice as long to order. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

Takes too long to make drinks and are not attentive to the customers so the line to order kept building. The girl who was taking orders took the order of the couple in front of me and stopped afterwards to warm up pastries for the previous orders. She didn't bother looking if there were other customers waiting. She also made other pastries crispier and had to redo them. So she wasn't even paying attention to that. Another lady actually went up to the barista making drinks to ask if there was another Starbucks location. Honestly I should've left after hearing that. All the customers behind me started to disappear so I am honestly surprised how long I waited. I ended up driving to another Starbucks location and got my order quickly. I usually come to this location because it's the closest and although it's usually slow, today was stupidly slow, more than usual. I just don't understand as it wasn't in the morning and I couldn't even order a drink. Just one drink. Had she acknowledged there were customers waiting and said she'd be right with us, I would've been okay. But she completed ignored all of us and there were about 6 people behind me. The customers who had already ordered also looked annoyed as drinks were taking too long to be made. read more

My coffee is bland :( Wait time is longer than other stores though it's not that busy.

I am a patient person , and waited up to 15 mins for my last drink on a order of 3; to be given to me after seeing two other orders being made before they handed me my last drink. I then went up to ask, looks like my drink was over looked and they were going to make it. The barista asked if my drink was the lavender crème frap I said yes and he quickly made a drink. He called me up and he made me a MATCHA frap. I just took the L and grabbed the drink as I no longer felt like waiting another 5 mins for the drink to be remade. I understood there was only two guys working which is why I was patiently waiting but I think they were working too fast which is causing them to do errors with customers orders. read more

Starbucks - Matcha drink that was supposed to be Lavender creme - Coffee & Tea Near Me - San Diego, California

i went in to order, staff started out great. then it just went to shit. i had asked several times to reassure both staff and myself that my drinks were just the way i asked for - was told over and over it was good to go. i waited only to receive LESS then what i asked for. told staff that my order was wrong and was told they would remake it. I WAITED 10MINS for my drinks only to see they didn't make it - AT ALL. so i threw away the wrong drinks and PAID for new ones WITH THE CORRECT AMOUNTS OF EACH INGREDIENT. terrible attention to detail, horrible customer service and it was such an inconvenience to have to repay for drinks i had asked to be done right the first time. i even tipped them the first time for being so kind and courteous. then when i brought up my drinks were wrong, i got the "a drink is a drink" look. please go somewhere else. read more

I would give a ZERO star if I could. TERRIBLE SERVICE the Asian girl there was VERY RUDE. Ordered my drink 15 mins ago and went up to the cashier and asked, she told me "WE DONT HAVE THAT ANYMORE!" OMG then why didn't you cancel my order online? You wasted my time without apologizing to me, instead, giving me your attitude, huh? read more

This location has a great location. End. Of. Story. The drinks are habitually not as good as say the one 1/2 mile away. Often had some odd after taste or just makes you question what you actually orders. And they are out of things, but, you can still order online. So, that convienece thing they had going for them.... well get completely zeroed out, cuz you need to reorder and wait.. Two stars cuz... I like the birds in the patio. Come here for the adventure game of "what did I order?" And the birds. Literally go to any other nearby one. You and your time are worth it. read more

My drink was good and it was given to me really quickly. But there was SO MUCH ICE in my drink that I took a couple sips and my drink was done. I'm sorry but more than half of my drink was ice and I would like to get my moneys worth. read more

They are always very slow here, but the staff are very very nice. It's always messy and there is a problem with the homeless lingering outside all over their patio. Other than that, if the mobile orders were faster that would be nice. I used to work for Starbucks and for a drive thru location where we would get 12-40 mobile orders on top of the drive thru, staffing does increase by 1-2 more partners per drive thru location compared to cafes like this place, but this place is too slow. I feel bad to put them down like this, but I really don't know what the staff are doing if they're not making coffee on time? They had a shortage with covid of course, but that's not on them at all. read more

I've frequented the other Starbucks in Mira Mesa more often as it's more convenient for me to study there, but I have been going to both an equal amount of the time since about a few months ago. This place is about on par with the other one, but I have really liked the way they make my Pumpkin Spice Frappe recently. Other places make it a bit bitter. I'm not really a pumpkin spice person, but the way they make it here is creamier than in other places I've had it and I think it's pretty good. read more

Starbucks - Grande Pumpkin Spice Frappuccino with Oatmilk -partially drank - - Coffee & Tea Near Me - San Diego, California

The morning crews are always on their A-game but. In my opinion, two in particular are rockstars. Beyoncé is always welcoming and *fierce*. Then Libby, in my opinion, is a superSTAAH in many ways but most of all for her grace with overseeing the store and amazing support for her colleagues!!! Nothing but mad respect for these two staffers . I'm sure you already know, but I am sharing that Starbucks is lucky to have both of them in the family. Sincerely, Michael K. Murphy BiG Starbucks Fan! ( ^= read more

Good costumer service . Friendly and nice staff . Ambiance is very great . They even bring it to my table . my baby in my tummy loves it . read more

Starbucks - Strawberry açaí with lemonade with boba and spinach and feta - Coffee & Tea Near Me - San Diego, California

Negative 1000 stars. Please take your business elsewhere, don't even waste your time. And if you absolutely have no other choice but to give starbucks your money, avoid this location at all costs!! I've come to this location for over 7 years and have never experienced the type of disrespect that I had today and it was from a "supervisor" Josh! This guy is in the wrong industry and needs to be far away from people and women! I came in, in person AS ADVISED by a manager named Connor to receive a refund and comp card for an incorrect order and was literally yelled at by this guy Josh. YELLED!! By a SUPERVISOR!! Insane. Disgusting behavior to match a disgusting person. If that's how they treat customers, imagine how they treat employees! And judging by his actions, I would be TRULY surprised if there haven't been any complaints made against him before. I honestly feel bad for the other employee working that night with him, he seemed super reluctant to speak up when I asked for another manager or who Josh reports to like he was afraid of retaliation or something. But corporate and the district manager have been notified. Josh is a walking liability and needs to be fired abruptly. read more

This Starbucks isn't bad, but the location is terrible. It is menacingly stocked with homeless and smokers. Very upsetting to be there and highly stressful. Each time I went, which was maybe 1-2 times a week, I was asked how much money I could spare.... It's fine, definitely not Starbucks fault, but dang is it a bad location. I'd consider moving read more

Clean, very friendly staff. We stopped by to get a little pick me up ordered 3drinks. I ordered a grande caramel ribbon crunch no whip. We got our orders in less that 5 mins despite how busy it was they worked really fast. I've got to admit they made my drink well! Lately all the Starbucks I've been going to and ordering the same drink I could hardly taste the caramel, it just tastes pretty watered down and bland. Today it was made perfectly could actually taste the Carmel goodness. The drink is just spot on! read more

Nice friendly staff here ! They're located in same section As Mimi's Cafe and Smart & Final . Plenty of parking during non peak hours . They share an outside patio with jamba and other eateries . Inside is a fair size . I saw two tables open today . Like their clearance items too ! Ordering was easy and cashier was quick . My iced coffee tasted fine too with a splash of half n half . A nice location that's close to the 15 freeway - read more

One of the workers, Amira, was very sweet in helping me find an alternative to the Cinnamon Dolce Latte. The shop was out of the syrup at the time, and she came up with a great substitute. I might like the alternative more than the original. Thank you again for the great service. read more

Starbucks - Iced Caff Latte with Oatmilk, Toffee Nut Syrup, and Cinnamon Powder on top - Coffee & Tea Near Me - San Diego, California

Absolutely ridiculous. It shouldn't take 30 whole minutes to make a drink. I did a mobile order on the app. It said it was supposed to take 10-15 minutes, which is fine. But when you arrive at the time it's supposed to be ready it should be ready. Mobile orders should have to take priority over walk-ins. That's absolute bullshit how I had to sit there for DOUBLE the time it took to make my order. Also, EVERY SINGLE PERSON in that store is moving at a snails pace. No urgency whatsoever with a line going nearly out the door. I've worked in food service for 3+ years. Even I know to pick up the pace a little and not browse on their iPads for god knows what. Don't go to this store unless you want to be late for work/school/whatever. Great for people who have nothing better to do in their day! read more