We absolutely love the friendly greeting every time that we walk into our favorite restaurant. It's…read moresoo good that we crave it! We have to go at least a couple of times a week. We have introduced friends and now they cannot resist it either. The only thing that would be better is one opening a block from my house! lol. Get the lomo saltado, chicken no esta loco salad (the house aioli and all sauces are insane) and the coconut flan. Zucchini bites are bomb, too!

Happened upon this place for dinner and wow! What a find!…read more I came for the Lomo Saltado and this place didn't disappoint. My wife ordered the Roasted Pork over Quinoa with sweet potatoes and it was very good. My Lomo Saltado was flavored really well, was super tasty and delicious. I really liked it. It came with a sauce that was really spicy and it complemented the dish really well. The woman at the counter was really personable and helped us since it was our first time, she was awesome! Thank you! She also recommended the little shortbread cookies with caramel and we bought some of those too. They were yummy. Totally recommend this place! Will definitely come again!

I rarely write reviews, but I was so impressed by this place that I had to! The concept is so…read moreunique, the food is delicious, and the customer service was some of the best I've experienced in a long time. I've found myself feeling disappointed with hospitality lately--it seems like genuine, friendly service has become harder to find--but that was absolutely not the case here. Everyone was incredibly kind, welcoming, and attentive. I had the taco salad, and I'm not exaggerating when I say it was the best taco salad I've ever had. I also love the variety of food, all of the healthy options, and the fact that it's dog-friendly. Such a great experience all around. We will definitely be back!

My family and I came to Neighborly, it being recommended to me and close by in the area. I know…read morethat they're known for their array of options and a wide variety of food to choose from. I was nervous, though, going into this, because it reminded me of the nearby Topanga Social with a similar concept. After less than a year, the Topanga Social is closing due to one of the reasons being that a ghost kitchen doesn't cater, and therefore, have the expertise, to one certain food type or style. Unfortunately, that's exactly what this ended up being. When we entered, it was an untraditional restaurant experience as you go to a tablet/ screen area and choose from one of the six or so "restaurants" that they have to choose from. In theory, this is super cool! However, certain foods are good because a lot of the times, the people making them worked on perfecting that dish for you and others. Additionally, when you don't have a hostess and/ or server, there's an extra level of relationship building with the customer that you now don't get. People can manage, but it's the customer service that sometimes can make or break a business. This restaurant used to be Social Monk, until they decided to add the five or so other, now essentially, ghost kitchens that all operate under that same old Social Monk roof. Once we paid and finished ordering on the screen, we sat down and waited for our food. The seating area was a bit cramped inside, but expanded to outside which was nice. Inside, they had little tubs of candy around the store for purchase. There's also a fountain and a gelato store nearby, which is great for families looking to make more of their day. The positives? The area is nice. The literal neighbors, like the gelato place next door, are great! The speed in which we got our food was good, too, as well as the variety of options of food that they have available. My food came as a bigger portion size than what I was expecting, so I could hypothetically get maybe two meals out of it. The negatives? The prices aren't the prettiest, like mine coming at $18 (but keep in mind the portioning.) Additionally, when we got our food, it truly was not good. My chicken and chow mein came together on a big plate, however the chicken was cooollllddddd. The noodles were okay and warm, actually, although the chicken had been cold. Bland. Not great. My sister got chicken tenders and fries in which were also incredibly bland and not worth eating even half of. I brought my food back to the counter area where they had registers not in use and asked a worker if I could get a refund. They got a manager, who asked if I wanted them to heat it up, but at that point, I felt so defeated and annoyed, especially for almost $20 worth of food and the last thing I wanted was for it to be heated up in a microwave. Maybe this wasn't their day? Westlake doesn't have much variety, so having options like this is nice and I can see why so many people find them appealing - it's just not good food. A lot of the older people who look like they love eating saltines and rice cakes come here and it's easy to see why. Unfortunately, my sister and I did not like their food due to it being cold, bland, and unseasoned, and we most likely won't be coming back.

Love this place I'm obsessed with their curry couscous. It's so good! The sad thing sometimes is…read morethat they get new items on the menu. I really loved their spicy turkey sandwich it was so good. I was craving it and they no longer had it on their menu which was sad but I had this very nice employee. Her name is Natasha that was taking my order and was helping me out figuring out something new to try which I actually really loved! Thank you so much, Natasha for your help. Hope you're there next time I come in!!

This is probably the worst run restaurant franchise I've been to. I placed an order to pick it up…read moreASAP. The website said 10-20min for pickup, so I thought that was perfect timing, as I was 20min away. To my horror, the system automatically put my order 55min out because I had "more than just 2 sandwiches", even though there was no one in line at the restaurant or anyone waiting to pick up an order, when I got there. Why? Well, they blamed it on "3rd party system" and the manager (Zaen?) would not even budge to start making my order right away and could only give it to me 35min later. Again, there was no one waiting in line and they could have easily started making it right away. This extremely rude manager tells me that even if I cancelled my order (which he wasn't even concerned about), and then placed a new one at the counter, they would still take more than 30min for a few sandwiches. Never have I come across such an inconsiderate manager at a place that's known to be considerate and welcoming. Thankfully for me, the other manager (Alec?), was so much nicer and instead of ignoring me like the other guy, he tried to help by fast tracking my order and guess what, it was done in less than 7min. All of it. Did they make anybody wait because of me? Nope! I've been going to Mendocino Farms for over a decade across so many different locations, and this was my first visit to this particular store. And because of this one manager (Zaen?), it ruined my entire outlook for this popular brand. How does the General Manager and the overall franchise operations team even hire such a terrible person, who was just indifferent to losing a customer that had placed an order of over $150??? PS: the online ordering system also defaulted to a $20 tip that you couldn't change. I wish I could get that money back or at least direct it all to the nicer manager.

Had a really great brunch at Sunrose California Eatery in Agoura Hills. We tried the B.A.B. and the…read moreMediterranean, and both were delicious. The B.A.B. is a great classic breakfast with eggs, crispy potatoes, toasted country bread, and your choice of bacon or sausage patty. I went with the sausage patty. I would've cooked the patty for another minute myself, but it wasn't a problem. Everything else was cooked really well, and those crispy potatoes were especially good. The Mediterranean was completely different but just as enjoyable, with a soft boiled egg, grilled halloumi, hummus, olives, cucumber salad, tomatoes, pita, and sumac. It was fresh, colorful, and full of flavor. The grilled halloumi and hummus were probably our favorite parts. We also couldn't resist trying a couple of pastries and ordered the Cheddar Chive Scone and a croissant. Both tasted incredibly fresh. The croissant was buttery and flaky, and the scone had a really nice savory flavor from the cheddar and chives. Sunrose has a beautiful, relaxed atmosphere that makes it a perfect brunch spot, and everything we tried tasted fresh and thoughtfully prepared. We really enjoyed our meal and will definitely be back.

From wobbly tables to servers who don't even make eye contact when speaking to you, the hospitality…read morehere leaves quite a bit to be desired. When we asked our server, "What would you recommend?" the response was, verbatim, "Just get anything," followed by a point toward the menu. That pretty much summed up the service experience. That said, the restaurant itself has a lot going for it. The atmosphere is pleasant, the space is thoughtfully designed, and it's clear the owners invested considerable time, money, and care into building the place. You can genuinely see the effort behind the restaurant. And that's what makes the service more disappointing. A restaurant can have a beautiful space and solid food, but hospitality is what turns a transaction into an experience. Basic attentiveness, eye contact, genuine recommendations, and making guests feel welcome shouldn't be asking too much. The restaurant will likely continue to do well because the concept, location, and atmosphere are strong. But if the owners invested the same level of care into the guest experience that they clearly invested into the physical restaurant, it could be significantly better. Tried the food, and not gonna lie, the Dutch Bay is amazing. Definitely a must try! Good restaurant. Nice atmosphere. Hospitality, however, needs work.

Thank you so much for the amazing service and food as always! The ambiance is always suitable to…read moreenjoy a nice meal with awesome servers and amazing cooks and everyone else . Thank you Nelly .

I go here almost every week. Their food does not disappoint! I started coming here ever since they…read morefirst opened. It was nice when they had you order and get your own food but covid took it away. Now, you just need to go up to the cashier and order your food or order it from your table online. I use the urban plates club pass because I go there a lot and their discounts are great. Their service is decent. They have many seating options and sizes from big 8 people tables to 2 people tables. Their food is good and comes in large portions if your order the right dishes. They sometimes have chef spotlight and dishes are cheaper which is nice. I usually order the Mushroom and Beef Stew, Chimichurri Steak, and Chicken Cobb Salad, and they are really good. This time I went I wanted to try something new so I ordered the Roasted Barramundi Sea Bass and the fish was giant! The sauce it came with was really good. Overall I definitely recommend you to go here with large or small parties.

Uncle Af's in Agoura is one of the go-to places that students and families have been going to in…read morethe area for years. It's located in the small to medium size outside shopping plaza in Downtown Agoura and right next to the elementary school and high-school. The same owner has been serving customers for years and is always a delight to talk to. My boyfriend and I came here the other day to grab lunch to-go and bring it to the beach to eat. We ordered and it didn't take too long to get our food, as I also peeked next door at the consignment store. They did pack it a little different than I thought they would, putting both sandwiches that we ordered into one aluminum tray with the fries on top, but that's alright. That being said, we ordered two sandwiches, some fries, and drinks (they have cold or room temperature). The chicken burrata with pesto is always my go-to and is so good! It has a classic taste that never gets old, and the flavors in the ingredients all mesh well together. My boyfriend got the Prosciutto Panini and he said he really enjoyed that one, too! *One note is that a good amount of years ago, the owner used to make his own teas and juices for customers; they were always so fun to try. If you're a local and you haven't been yet, what are you waiting for? I'd recommend going for lunch. If you're visiting the area, it's also worth stopping by since Agoura doesn't have many of their own small businesses and restaurants (especially affordable ones that are good.)

Owned by the cutesttt Persian(? I think?) elderly couple - such kind ppl and service and very good…read morefood! They make everything fresh on the spot. - Mother got the Olivieh and it was chicken/egg/pickles/lettuce/tomato - so good and tangy and refreshing! - I got Zaboun panini and it was sooo good like beefy cheesy with pickled onions. Lowk a bit heavy but we each split our sandwiches half half so the freshness of the half of the Olivieh was perfect. Vibe chill Decently-priced too, would def come back to try the other sandwiches!

Sweetgreen in Westlake Village is one of my favorite places for a healthy, delicious meal, and my…read moreabsolute favorite bowl is the Shroomami. Jade makes the BEST Shroomami. She is always so pleasant and thoughtful and makes it to perfection every time. I really appreciate the the details she puts into it down to the perfect dressing amount. Thank you! I also love Sweetgreen's commitment to fresh, seasonal ingredients, quality food, local sourcing, and preparing everything from scratch. They also avoid artificial flavors, colors, and dyes. Fresh, thoughtfully prepared and an easy pick up to go. What more could you ask for? Thank you!

I ordered from this location on the app then waited two hours for my Sweetgreen order while I was…read moreat work, only for it to be marked "delivered" when nothing ever arrived. I wasted my entire lunch break waiting and ended up with no food. I used rewards points and paid the remaining $5, but my points weren't returned either. I'm giving two stars because I usually like the food, but this experience was incredibly frustrating. I'd like my payment refunded and my points restored.

Urban Cafe is one of my go to spots to pick up a quick lunch on the go! My favorites are the…read moresouthwest chicken salad, and pesto, sun-dried tomato, chicken sandwich. I love their iced tea as well and sometimes I even get a freshly baked cookie for dessert! The service is always friendly and quick.

I love Urbane Cafe tofu sandwiches! They have tofu banh mi & sweet chili crunch tofu options -…read moreawesome for a vegan lite person such as myself. You can add or subtract any ingredients that you prefer on the app. Today I ordered a sandwich with a substitution for the sauce & they called me before making it to be sure of what I wanted! Such good service & so kind!

Really great sandwiches. Big too, so you can split. Service is always good, and we will be back.read more

My husband and I stopped by Board & Brew today for lunch, and as always, we enjoyed the delicious…read morefood--especially my favorite, the Chopped Salad! It was an unusually hot and very busy day, and it was great to see the restaurant so full and thriving. I especially want to recognize the cashiers, Sammy and Jerry, who were excellent. They were patient, friendly, and handled the busy crowd with great customer service. Sammy, in particular, deserves recognition for being so kind and professional. Unfortunately, the experience was disappointing toward the end of our visit. We had leftovers, including our salad and sandwiches, and had also purchased a four-pack of IPA to go. I asked for a brown handled bag because the plastic bag provided wasn't adequate for everything we were taking home. I was surprised when someone behind the kitchen, who I was told was Alonzo, instructed Sammy to give me a plastic bag instead. I could tell Sammy felt embarrassed and uncomfortable about the situation, and I felt bad for putting her in that position. My concern isn't with Sammy at all--she was wonderful. It's about the message being sent to customers. When someone is spending money at your restaurant, especially when they're purchasing food and beverages to take home, customer service should come first. Board & Brew, please recognize Sammy for her excellent customer service. She handled a busy, hot day with patience and professionalism. And Alonzo, remember that taking care of the customer should always be the priority. We'll definitely continue coming back because we love the food, but I hope management takes this feedback seriously. Thank you!