Always been one of my favorites! Amazing food & great customer service! Definitely a go to spot! Alex M really took great care of me last time I dined at Stonefire Grill! You can call me a regular! read more

Though normally my favorite restaurant in the Conejo Valley, Stonefire Grill must now fall to being my most hated restaurant. If one cannot eat at a restaurant, then the restaurant is worthless. I say all this because again, for the third time in five weeks (as we eat at this restaurant about once a week) we got to the counter to order only to be told the restaurant was out of chicken. Dang it. We actually called at 9 o'clock to make sure the restaurant would be open in about 15 minutes (sometimes it closes early when no customers are there), the time it takes for us to drive and park. The employee said the kitchen wouldn't close until 10. We ordered about 9:18 at the counter and were told the restaurant was out of chicken. I was upset, having it happen three times is just over a month. I spoke with the manager, told him we had called, and told him they should tell people they are out of chicken when people call in, and that them being out of chicken has become a common occurrence. We eat mainly their chicken, trying to stay in shape, eat low carbs and less fatty and red meats, a reason we visit Stonefire in the first place when we go out to eat. Now, I hope the managers get replaced with ones that have business degrees or enough experience to understand "opportunity costs." What I mean is that the $40 dollars that the restaurant missed by not having us eat there could have compensated for them throwing out 10 pounds of chicken. This does not include the opportunity cost lost by us not willing to eat there anymore (as we waste time and must drive around late looking for another restaurant open, as those in T.O. close early, and most don't serve what we like to eat, rather serve fattening foods, junk foods, those that make or keep people obese). In other words, it is more profitable for the restaurant to have extra chicken at closing (which could be given to employees and not thrown out, hint, hint) instead of turning people away to spend their money elsewhere. They lose the money that night and other nights because the people turned away will not return. By the way, the manager couldn't understand what the problem was. The restaurant had plenty to eat, pizza, mashed potatoes, tri tip. I just turned around and left. He didn't get it. I go there for chicken, especially after a running and lifting at the gym, look forward to lean chicken (good tasting chicken, I must say). Okay, I feel better; although, I was pretty livid earlier. Oh, yeah, we ate wonderful meals at Cheesecake Factory, which I plan on visiting next Friday as well, instead of our usual Stonefire visits. read more

I will have to say I have been here many times for lunch and with friends and have always enjoyed it here! But TODAY I really had the most wonderful time all thanks to a girl named piper!!! At least I hope that's what her name was!!! She was incredible!!! She was so sweet and friendly and made me laugh!!! She was so attentive and was concerned that I was waiting for something. So it was nice for her to see me, stop, and go it of her way to make sure I was completely taken care of. She stuck out to me with her incredible customer service!!!!! It is actually solely her customer service today that is prompting me to write this review!! Thank you stonefire for hiring people like piper. She really makes a difference!!! read more

I've been here a couple of times. The food is home-cooking good and service is quick. They get a lot of business pros because it's food that's fast but not fast food. I love how the owners are sisters and just started out with their mom's recipes. Shows how far mom's cooking can go! read more

Can't say enough about this restuarant. Great service, great food, great price. We have even gone there for take-out. If you haven't gone, you are missing out on one of the best eateries in town. read more

I take my mom to lunch here every Sunday. It is very good and the staff very friendly

Never had a bad meal here. Whether it's lunch for just me or a catering order for a work event, the food has always been delicious and every single person I've dealt with has been warm and friendly and seems genuinely happy to be working there. read more

This is my go-to place for lunch and dinner pick ups. I have also dined-in. Their salads have huge portions and are always fresh. I like to get a petit cobb salad and sub tri tip for chicken with ranch on the side. It is a large portion and definitely satisfies if you are starving at lunch time. My only complaint is the tri tip in the salads always ranges in level of rareness: sometimes well done, sometimes very pink. Bread sticks and brownies are great, good ranch dressing, good mac and cheese (not spectacular but as a side it is ok), good pizzas. Picking up dinner can be hectic so call 30 minutes ahead and plan for 10 minutes to get the order. I highly recommend their caesar salad and add salmon. The dressing is super garlicky but it is so good! read more

Never eaten inside, always had takeout. Food is top notch and the service is super friendly. The best dish by far is the BBQ Chopped Salad with TriTip. Here's a hint, pay the extra couple bucks and get extra TriTip on the side. Makes all the difference!!! read more

This is seriously the greatest bbq place around. The staff is awesome, food is great! What more could you ask for?! :) Their bbq chicken chopped salad is to die for! read more

The idea of this restaurant is cool, especially for a lunch during work. It's fast and easy. The food was great I had the lemon garlic salmon with quinoa as my side, absolutely perfect. My boss had the BBQ 1/2 chicken with a side salad he said it was awesome to the point he took what he didn't finish and ate it the next day. I wish the company posted the nutritional info but they don't, however I emailed the manager to ask for the nutritional info and told him what I had eaten. He emailed me back within 24 hrs and was very helpful. Definitely recommend this place! So in reference to California law not requiring you to post the info. That's all fine and good but 1) I didn't say anything about it being a law 2) I did say I wish you would psst that's called customer feedback 3) it would be cool of you to make it easier to find the info. read more

I don't want to be harsh, but I'm amazed how the catering/take away business stays in business. My review would be totally negative except for the good service and the ribs, which never disappoint. The chicken was so dry it was a good thing I had lots of wine available to avoid choking, same with the over cooked tri-tip. The portions recommended per person when we called was highly overstated and therefore we were short on food. Luckily they made up for it with enough greasy bread to feed a small army. read more

Stopped here for lunch while waiting for my car to be serviced. I had the BBQ chopped chicken salad. The small size was huge and was really good! Fresh ingredients and plenty of chicken, tomatoes, etc not just lettuce. The service was impressive. Everyone was friendly and efficient & checked in at appropriate times to see if I needed anything else. Four different people checked in with me. Great food & great service. I recommend this location highly. read more

Perfect place for girlfriends' lunch! Of course we all want salads and they have so many beautiful ones. Best of all, they come in four different sizes. This is great because the usual restaurant salad is WAY too big for me and I would never eat leftover salad from a doggie bag. My friend, on the other hand, likes to take extra home to her daughter. (We had four ladies and ordered three different salad sizes). Their ingredients are super fresh and service is friendly. read more

Solid fast casual restaurant. Would highly recommend taking out or dining in. The staff was incredibly helpful and I would absolutely come back here again! read more

Tri tip was fantastic! Mashed potatoes were great, chicken with lemon and garlic was okay, not the best and ribs were tasty but all bones and fat. Blueberry cheesecake was great! Overall it was okay but the concept of ordering and having it come to our table was awful. They forgot the bread until our dessert came out, the potatoes were last to show up after we had finished all our meat. Worst part was not being able to tell a server about the missing things, we had to keep getting up to find someone and tell then what we were missing. Not a good system in my opinion. Wouldn't be back... read more

The manager there was so sweet, wish I got his name, tall, dark hair, wore a plaid shirt. So nice and accommodating. He was on top of everything making sure our party was taken care of. You can just tell he loves to help people. Food was amazing as well! Thank you! read more

Had Stonefire Grill cater my Company Christmas Party. Everyone loved it. They came on time. Set everything up for me. Food was awesome. Tons of left overs so great portions. Will definatley use them again in the future. read more

Fabulous catered dinner. Arrived on time, delivery ave set up exceptional. Elly is super accommodating and I will definitely use their catering services again! read more

Horrible place. Food was cold, tri tip was like shoe leather, very bad service. They plop down your food and never return. Still trying to flag down someone for a to go box, they won't make eye contact! read more

During the nasty heatwave with an outside temperature of 105, my husband and son decided to escape the heat and go have dinner at a nice air conditioned restaurant, Stonefire. One problem, the air conditioner didn't work and the inside temp was 86. So much for cooling off. They ordered anyway and as usual the manager wasn't managing . When you have a problem at a restaurant , give your customers a little discount , a free drink or a coupon for next visit. But this manager did nothing and since my hubby and son were already there , they had dinner . They vowed not to go to Stonefire for a long time (until issues resolved). Extremely disappointing. Used to be our go to but not anymore ... read more

We had Stonefire cater for 50 people. I did not have to lift a finger. Best party ever. Our server set up, served, cleaned up and was super polite and friendly. A pleasure to work with. Food was amazing. Grilled veggies were a huge hit. read more

Served raw pork ribs. When I asked for them to be replaced they returned the same ribs 2 minutes later slathered in extra bbq sauce to disguise the raw meat. Still very raw and inedible. Won't be back. read more

Beautiful restaurant with a great steaks and salads for a very reasonable price in the beautiful tri-city of thousand oaks

Yes I am a fan. It's been a few years since I first had Stonefire Grill. While getting my car maintenance at the dealership in Thousand Oaks I got kinda hungry. To my surprise my husband showed up to take me to lunch. Perfect timing. I had yelped a few places and we decided to give this place a try. After all we were familiar with it and it was many years since we had it. We were pleasantly satisfied with our lunch. Not only was it reasonable but very delicious. We shared a kale salad, peppered tri tip and garlic mash potatoes. Not to mention some of their yummy bread sticks. I remember from our previous visits the pesto pasta was a favorite and of coarse the carrot cake is a must if you still have room left after your meal. We have opted to take it home because we were to stuffed to eat it there. So to sum it up, we will definitely come back for future enjoyment. When I went back to the dealership my service guy told me to next time try the pizza. I will be trying that soon. Also, I might mention, if it's your first time here, know that ordering is done at the counter when you first walk in. Seating is open to your choice once you order. The food will be brought to your table. Tip of the day: take your time, don't fill rushed and look over the menu before ordering. read more

We had Stonefire Grill cater our event and they were absolutely PERFECT! The food was delicious and the service absolutely outstanding. We ordered tri-tip, chicken, garlic mashed potatoes,roasted veggies and cauliflower salad. The meat was perfectly cooked and the sides very tasty and very nicely presented. We will definitely have them back for our next event! read more

We have gone to Stonefire grill many times and have never been disappointed. From the minute you walk in you couldn't ask for a friendlier staff. They are so accommodating. The food is always delicious. It is really a pleasure to dine at Stonefire. read more

Generally Stonefire is consistent in providing a nice meal in a casual environment. Today I ordered a small salad, I like to eat half for lunch and the other half I take home for dinner. I left my table to get a container, when I got back the table was bussed and my foo in the trash. The busboy asked, oh did you want to take that home? I said yes, his reply was "sorry" and walked away. So basically I paid $10 for half a salad. Otherwise ok. read more

I start off by first saying that I am a HUGE fan of Stonefire. They are our go-to place when it comes to eating out. This location, however, can be hit or miss. The most common issue I find is that they forget ingredients. For example, this evening I ordered their tomato and basil pizza...they forgot the basil. It was a take-out order so unfortunately I didn't notice until I got home. There's no excuse to forget an ingredient that is literally in the name of the dish. read more

I'm not one to write reviews, but I had to after the experience I just had. Called in to pick up an order and the employee on the phone said 25-30 mins, I said ok and then asked if I can walk in. As long as I'm wearing a mask he said it's fine. When I walk in a little after 25 mins the boy who rang me up said "you can wait outside if you want" when he was ringing me up. I didn't respond and then he said it again 20 seconds later, I said no I'm ok I'll wait here. Then after I said that he didn't look for my order and just proceeded to work. I was employed at Wood Ranch and did take out as my first job so when I saw that I knew there's a good chance it's just SITTING there. He walks to go outside for the second time (I've been waiting 5+ mins) and looks at me and says what's the name on the order again? Goes, looks for 5 second, grabs my pizza and nearly puts it horizontal before handing it to me and says "here you go chief". Personally, I love this place but after the disrespect I just got for no reason from a 17 yr old kid I won't be back for a while. I was a manger at a restaurant for 3 years and was in the service industry for 12 years, it takes a lot for me to write bad reviews because I know how rude people in the Westlake area can be to service workers but this was just out of line! Saying here you go chief the way he did is so passive aggressively rude, I get it you don't like me but hide your emotions at least. It's a real shame because I've only had good experiences over the years with Stonefire and all the other staff is great but this specific boy needs to be documented. If I get a response from corporate I'll update my review and note it but I'm definitely sending a formal email about my disrespectful experience. read more

Love this place - great food, nice family-friendly atmosphere, fair prices. My usual beef when dining out with the family is the lack of options that include a vegetable. Not so here, you can make really good healthy choices here that are interesting and yummy, as well. Portions are huge, so be prepared. I ordered a small grilled veggie plate to go along with my meal and had plenty to take home for lunch the next two days! This will certainly become a regular filling station for my gang. read more

This place is awesome. The food is so good. From the Tri-Tips to the pizza to the mashed potatoes and the Mac and Cheese, I have never had a bad meal here. Highly reccommneded. I have eaten here many times with my family and we haven't been disappointed yet. read more

I come here on my lunch break. I have not had a bad experience, and get what I can reasonably expect. I can't complain about the food. The bbq salad was tasty and the portion size was good. However my new favorite is the petite trip tip combo that includes a salad and breadsticks (it was surprisingly cheaper than my previous entree salad). They have never made a mistake on my order despite being busy. I will continue to return. read more

Before Stonefire, Wood Ranch was the only option for quality BBQ food in Ventura County. After discovering Stonefire I have not gone back to Wood Ranch. The service is quality and we always receive our food quickly even when it is busy. The salmon, chicken breast and tri-tip are my personal favorites. Make sure to always ask for your protein well done because they have a tendency to under cook their items. The breadsticks are usually great when you have a fresh batch. Occasionally they are a bit stale as they leave them under a lamp to stay warm. Their salads are always fresh and well tossed. Stonefire is better than Wood Ranch and much less expensive. A meal for two at Stonefire would be around $27 while at Wood Ranch would be closer to $45. read more

I had the Lemon Garlic Salmon with a Cartwheel salad. The garlic bread sticks are must have. Staff was courteous and helpful. We sat in the front room and because the fires weren't on, it was a little chilly. Take-out was busy. Definitely worth a stop. read more

I've been here once but the food here was some of the best I have ever had. It is different how it is half restaurant half "fast food" joint but it works. Prices are really fair for the food you get and you get great value for the food. I'd recommend the tri-tip, best I have had. read more

Had dinner with my family there tonight. Food, as usual. was outstanding..However, our meals didn't come out together and neither did our sides...It was a Friday nite and it was busy. We mentioned it to the manager, Josh...He could not have been more understanding and accommodating... His attitude made our frustration dissolve and we left on a happy note....We'll definitely be back . read more

Stonefire Grill catered our wedding rehearsal dinner on June 6, 2014. They did a fantastic job! The food was delicious, served hot, and presented well. They provided plenty of utensils, napkins, and plates. The gentleman who delivered the food and set up the buffet line (I believe his name was Scott), was prompt, very friendly, tidy, and professional. He tossed the salad, and cut the cheesecake we ordered, before he left. We ordered food for 25 people, and had plenty of food left over, which was eagerly finished off over the next couple of days. I highly recommend Stonefire Grill for any occasion! read more

I have alway being a customer for this place in West Hills, Glad that they are now in TO !! This place has wine & beer as well, always best food for the best price, cannot go wrong with this place !! read more

My son and his bride had Stonefire Grill cater their wedding. Amazing. And the prices were fantastic! Cannot recommend them more highly!