I don't know why I decided to walk into this restaurant today knowing the service is always piss pour. Today was the worse, I never even got to order my food so we left as we watched the people that came in after us happily getting their drinks and meals ordered. When I told the waitress we were ready to order, she replied she had to greet her other table first. Although i know this place is popular, its a shame because i have bad service every time i try it. Never again. read more

Our fist time at Texas Roadhouse was not disappointing. We got there about 40 min before they closed on a Monday night. We were greeted and seated promptly. We stared with yummy complementary butter rolls and boneless buffalo wings as a starter. The wings were delicious I could eat them again as my meal. My son ordered the fillet with seasoned rice and a side of fries. The fillet was tender and the rice had a ton of flavor almost Cajun style. My husband ordered the sirloin combo that comes with a baked potato and shrimp. The steak was a little tough but I think it was due to the cut Being so thick. I ordered the fillet medallions with peppercorn sauce mashed potatoes and corn. My steak medallions came without any sauce on them, they rectified it by bringing some on the side still delicious not complaining. My mashed potatoes tasted bland and dry I will not be ordering them again and my buttered corn was just ok. Over all the food was yummy and the service was good we will be going back. read more

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Not sure what I am missing here. Maybe if I never had a better steak or rib in my life my review would be different. Signed up for the waitlist and was told 50-60 mins. Actual time was 85. Service... waitress was less then friendly. Very robotic almost. Ribs were burnt that two of us ordered and covered in sauce to try ans hide it. My steak was way overdone. We are not from the area originally so we must be missing something as this place is always crowded when we have driven by. Now having gone we can cross it off our list as a no go. read more

Went here for lunch today for the first time. The parking lot was full a little before 12 PM and we thought we had to wait but we were seated promptly. As soon as you walk in your seater will grab some bread and silverware and seat you. We were greeted by our server about three or four minutes after we sat. The menu is pretty big and so is their beverage menu. We ordered a blooming onion, and each of us had 10 oz ribeye steaks. The quality of the steaks was ok. You aren't going to an expensive steakhouse so the quality is what you would expect. There was more pieces of fat stuck to a side than a marbling. Fine for me because I love charred fat. I guess that sounds gross but it's yummy. The steaks were flavorful - a little salty, but I think that's better than them being underseasoned. The baked potatoes were massive. The side salad was adequate. The corn tasted like canned corn - not bad though. The steamed vegetables were broccoli and carrots. Slightly steamed and not at all mushy. You could tell they were fresh and not previously frozen. Service was good and friendly. One star off because when the food was brought to the table they couldn't remember which steaks were medium or well done. I ended up getting my dad's well done steak and my dad got my medium steak. Overall solid food, good service and warrants future visits. They run pretty efficiently. I forgot, the peanuts are yummy too! Between the bread and peanuts, we had leftovers to take home. read more

Texas Roadhouse - Blooming onion. Huge. Yummy. - Barbeque Near Me - Buford, Georgia

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Wow. Went here for the first time ever. I've been to a lot of steakhouse chain restaurants but for some reason this is the first time I've been to Texas roadhouse. For a chain restaurants this place is amazing! Wow. It's big and we got seated quickly. There's plexiglass between the booths which is nice. Everyone is wearing a mask. When you first walk in they bring bread with you just super hot and delicious butter and I ate way too much of the bread:/ I cannot say enough about the service which is impeccable. Maybe it's because we went on a random Tuesday, I'm not sure, but it doesn't matter, it was amazing! I got the chicken salad, we got unlimited bread, we got two margaritas which were delicious and we got the steak which was good. I had such an amazing experience here. We asked for some things and we got it immediately, the food was good for a chain restaurant, the bread was delicious and unlimited and the prices were fantastic. I'm not sure you can expect much more. Is this a great A steakhouse?...no but the steak and sauce were great for the price point. If I pay $50 for the steak I wouldn't be saying the same thing but I didn't, we only paid about 16 bucks so it's great. It's a great place to go with family, gather with friends, go on a date etc. I felt they were very clean there and extremely friendly, what more can you ask for?? Loved it. read more

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Ordered a simple medium rare steak and side salad to go. As you can see obviously not even close to medium rare and order wasn't ready until 35 minutes after the time given. read more

Texas Roadhouse - Barbeque Near Me - Buford, Georgia

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We had a good reasonably priced meal here. We ordered from the early bird menu at lunch . I had country fried chicken and gravy. Wife had fried catfish. Both were cooked well and tasted fresh and food. Service was impeccable . We never ran out of drink and every was need was tended to promptly. Manager came by to check on us also. We would eat here again as it was a good value. read more

i will not return to this restaurant decan the service manager was nit concern fir my concern . like i told her i could have been a secret shopper or health inspector. iol really dark, fish really over cooked my potato fully loaded that i didn't ask for. horrible service. but abdre did a great job and apologized unlike the manager devan. read more

Great steak for the money! Salads are always fresh and crisp. Ribs really do fall of the bones! Service is spot on! Can get a little noisy but the food makes it worthwhile. read more

The value is incredible. Every time I think of something I may like, for example--another napkin, the server seems to magically appear with a napkin in hand. The food is of the good Americana variety. It's not at all pretentious and the serving sizes are very generous. The sides at Texas Roadhouse are always killer. My dining compatriot even leaves satisfied, and let's just say he's not always easy to please. Last time we ate here, I saw him smiling in the parking lot and thought "if that doesn't beat all?" When I'm looking for a place to relax, eat simple, delicious cuisine and possibly have a few laughs... I always go for Texas Roadhouse, in particular the excellent Buford location. It's one of the best in the country. read more

This is our second or third time here and it's really nothing special. The parking lot would tell you otherwise. I don't get why this place is ALWAYS packed, and it's way beyond the new restaurant in town hype now. Seriously, this place stays busy. On this occasion we decided to order To go. They were so busy we couldn't select "immediate" for our order, had to wait an hour before we could go pick it up. We had gift cards so decided to wait. Happy to report that the pick up went well and all of our food was accounted for the first time. The food itself is good. I guess the best I can say is consistent. You know what you're going to get. If you get a steak, I think they pound them out, they are never thick and juicy, just flat and juicy. Still tasty tho! The biscuits and cinnamon butter are great, you should ask for extra of those! read more

I love going here, the food is really good and the steaks taste great and are consistent with every time I go. The staff is very friendly and this place offers a fun place to have dinner either with a big group or with your significant other. Servers are friendly and always on top of their tables. read more

Steaks were cooked perfectly. My girlfriend and I ordered the ribeye and the bone in ribeye. The food was a little salty but the temperature was perfect. Don't recommend ordering the Mac and cheese. Our waitress told us it was an option as a side for a $1 surcharge but I did not expect to receive Kraft macaroni... read more

Texas Roadhouse - Fried Pickles - Barbeque Near Me - Buford, Georgia

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We came here to celebrate my younger sister's birthday. Food was fine, service was fine.. After we left, we accidentally left her birthday cards/ and gift cards along with cash (in the cards) at the table all cards were in envelopes. Once we realized we went back in immediately. My Aunt and I go back in to our table we were seated at, it has been cleaned and a family was sitting there. My aunt finds the bus boy that cleaned the table and tells him what happened, well he's acting strange and tries to talk to another gentleman, trying to get his attention the bus boy looks at us and says what's his name? We're like we don't work here you should know his name. Well he disappears to the back, our waitress comes out and asks us if we need help, so we proceed to tell her that there were 3 birthday cards left on the table, and we are here to get them back. She goes to the back and retrieves my sisters birthday cards just the cards itself they were TAKEN OUT OF THE TRASH. We are like um where are the envelopes, and the gift cards and cash? She goes back to the kitchen and retrieves the gift cards along with the cash.. We were kind of speechless, you would think the bus boy would take items like birthday cards up to the front knowing someone would come back for them. No he decided to open the cards take out the gift cards/cash put that in his pocket and throw away the birthday cards. How selfish and dishonest do you have to be to steal someone's birthday money? If you decide to celebrate a birthday at Texas Roadhouse in Buford, GA, I would HIGHLY suggest that you do cards/presents at home. read more

We've visited this location recently on Mother's Day and again for a family birthday. The staff from the hostesses to our servers have all been excellent. We got appetizers (the fried pickles are crispy and delicious!), salads and entrees. Everything that we ordered was amazing and cooked to perfection (grilled shrimp, filets, prime rib...). Would absolutely recommend eating here. read more

These 2 things just left a bad taste in my mouth, our server was great. Now this was my 2nd time here, it's been years. So the guy walks me to the steak counter where I pick a steak. I asked how it's priced he said by oz so I assumed it would be around 1.5 an oz (28.99/20) original. I got a 28 oz bone in. We were rushing so we ate quick and paid on the tablet. I was just looking on the tablet and I just clicked on a randomn game. Then exited out of it. There were NO SIGNS for payment, then when I get my bill I was charged $1.99. Also now I think it was $2.5 an oz extra so it was $20 for the extra 8oz. It's not the money it's just the shady feeling operation. And BEWARE I could see kids clicking on the games since there is no notice. It WILL CHARGE!! We were in a rush and could not flag down our server. read more

So I simply have to give them 3 stars because of our amazing waitress Morgan! My food was okay- had to send my steak back twice but it finally was fixed... My bf had the ribs. He loved them! They fell off the bones! The mashed with brown gravy was extremely good! You can tell they are made from potatoes & not the boxed stuff! Overall not bad for a stop & grab. Just hate that it took so long to get a steak cooked well. read more

Ordered curbside pickup through their website. Dinner for 3 so there was quite a lot of food in the order. Young lady brought a large bag out to me then I drove home about 20 minutes away. Got home and a good part of my order was missing. I guess I never thought I'd have to take everything out of the bag and make sure my order was complete. I called the restaurant and the manager was very nonchalant about the issue. Asked me to come back. I wasn't around the corner and didn't want to do that. She offered me a free dinner for two which I accepted. Still waiting for it. Be sure to check your orders!!! Update: Never received the free dinner info or a response from their corporate office. read more

A steakhouse that doesn't season their steaks. Also at 60 years of age and looking just like Santa I'm not amused by being asked for my identification when I ask for a beer with my dinner by some teenaged waitperson. read more

4th of July! No wait for just 2 people and friendly hostesses. We got sat at an extremely tiny table but I asked to move and we were able to, good move on their part. The Caesar salad was great and the New York Strip was good also. About $20-25 a person which seems kind of high. read more

Texas Roadhouse - Caesar salad - Barbeque Near Me - Buford, Georgia

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I went in with high hope of best steak!! It was just awful. We went on Father's Day and ordered back ribs and they said they ran out of it so we ordered porterhouses stakes. It taste like rubber because beef was over cooked. We order medium rare and complain that it was over cooked, they took it back told me they will remake it. We waited for our food for 40 minutes already and when they took my order back I waited another 30 minutes. When I ask the waitress what happened to my food the kitchen forgot to make it. I was so disappointed with the experience. Manger didn't even come out to apologize to us. What a waste of my time and money. I did write a e mail to there corporate office how they're ruining there great reputation!!! I would not be visiting them again until I see a post mentions it has improved read more

Always a great visit to Texas Roadhouse in Buford. The staff was very welcoming and followed protocols for COVID making it comfortable for my family to visit. The food was served fresh and hot. The rolls are the best part by far and make the meal top of the line. The country fried chicken was crispy and had a warm gravy topping that made it like an old fashioned Sunday dinner. The salad was served fresh with the right amount of dressing. The fun dancing from the staff was exciting and made for a great experience for our kids to watch. I will definitely be back at this location in the future when I am in the Buford area. read more

Our steak was great but our sitting area was nasty and for some reason they sit us at a dirty table, there were a room full of clean tables.. No manager came to the table to check on us but the food was quickly delivered and good. The staff there needs to be more customer attentive.. There were dirty shot glass at the table and dirty menus under our table ( our bread plates had dirty water in them) but the room had many other clean areas to sit??? Bad customer service!! Sloppy and careless. Will not visit again for a long while , if ever! read more

My husband and I love Texas Roadhouse we used to eat at your restaurant every week on Sundays with our daughters after our religious meetings. Since the coronavirus we've been doing takeout orders which have been hit-and-miss but for the most part A Hit, until today. Our order came to $70.95 which is about usual for us which is no problem because we love your food.However today's order had a serious customer service issue. When we arrived to pick up the order the food was brought out promptly however there was a mix-up with the gravy on the mashed potatoes and so the young lady very nicely switched out our mashed potatoes for us but as she was on the inside I called so that she wouldn't have to make two trips and spoke to the manager Amanda asking if the young lady could bring out silverware napkins and butter for the roles had no butter inside of them. She did and that was a not a problem. I tipped the delivery girl and left. However as I was driving home I realized that the steaks had no smothering on top or on the side. I called but the manager Amanda was very very rude to me saying that she knows that she put the smother inside basically calling me a liar. I told her I would come back and show her since I was not home yet I was driving, but I would come back so she can see these orders intact and see that there's no smothering inside of them. she again states that she knows she put them in there herself which is highly unlikely because since when does a manager do the cooking, nevertheless she didn't want me to come back to show her the items however but she had no problem calling me a liar. she was very confrontational I don't know if she was having a bad day with other customers which I think it's highly unlikely since it was the beginning of the work day for her. I understand that people have personal issues going on all the time and also grievances with other customers however I was not one of those customers today but I was I unfortunately received the brunt end of her very rude attitude. She spoke over me the whole time we were on the phone even to the point where when I was telling her my concern she said hold on and put me on hold while I was mid-sentence. She didn't even let me finish my thought. she was very abrasive rude and quick to dismiss my concern as lies and was combative with everything that I said. I told her that my order felt rushed since regular things that usually come with the order we're not in a bag like utensils and napkins and butter for the rolls she responded butter usually comes with the rolls and you got utensils and napkins the second time and you have to ask for utensils. I told her that I placed this order online there is no button online to push for silverware and napkin so how do I request that when it's an online order that was placed before they opened up. I placed this order at 10:45 a.m. for 12 p.m. pick up. she replied well I guess I'll just have to talk to IT and get them to put a button on there for people like you. I'm very disappointed with the service especially in these times that we live in we made a special effort to drive to the further Texas Roadhouse that we liked which is this location. there are plenty of options on Uber eats we actually get a lot of food delivered to the house but we have to come out of our home to pick up these orders and we wanted to support our local restaurants that we love so much. I'm very disappointed and disheartened that this is the way loyal customers are being treated during the time where it is so much harder to patronize restaurants. After reviewing my order once home I was actually missing 2 items. I called Amanda again to notify her and she was even more abrasive. At the end of the confrontational conversation she was basically like what do you want to which I replied a simple apology. After a long pause she apologized and I told her to have a great day. PS she didn't tell me to have one too SMH, I have never... read more

Texas Roadhouse - Our tasty meal - Barbeque Near Me - Buford, Georgia

Pretty bad experience mostly the service, Food was pretty good. We went there last sunday pretty early to avoid the crow. 1- Service Our server ( a young lady working on the bar section ) was nice at the beginning, she got our drinks pretty quick, ask we wanted so BREAD and we said YES. She took our orders we had : - Steak for my husband ( don t remember which piece ) - Shrimp for myself - 2 Andy steak for my kids - fried pickles for Appetizer - Blooming onion for appetizer 2- Entrée came first both our entrée were great ( food rating 4/5 ) 3- we got the wrong entrée for my kids 4- Still no bread / appetizer after 1/2h 5 we had to share our entrée for the kids can eat 6- Finally the kids entrée came but still no appetizer 7- when we were about to be finish the appetizers came 8- on our bill they charge the kids drink just because it came in a big cup NO EXCUSE, very bad service, I would have expect to have at least a discount on the appetizers that came when we were about to ask the check I hate giving bad reviews but I hope it will help the management to improve the service quality read more

Food was delicious! And the service provided by Amber was excellent! I highly recommend Texas Roadhouse Buford and I'll be back again. read more

Texas Roadhouse - Ribs,seasoned rice and cheese cake - Barbeque Near Me - Buford, Georgia

Asked to leave by manager after being explained the hourly wages of the server. We have been going to this restaurant since it opened in 2018. Family celebrations, holiday's, & last night to have dinner with our youth pastor & wife. Never have we been asked to leave our table for staying & visiting too long. In fact, we have never been asked this at any restaurant before. We completely understand servers need to get paid to make a living & restaurants desire to flip tables to make a profit. But asking customers to leave a table & offering to move them to another location in the restaurant is really poor customer service. Unfortunately we will not be returning & giving this company or management our business. read more

Not happy with them right now. Ordered a chicken critter salad for curbside pickup. Picked it up, went home, & discovered the chicken was totally missing! Called & spoke to a manager, she said she would email me a coupon to make up for the missing chicken. Ok. Never got the email. Waited a week, this time I stopped by and spoke to a manager, she said she would email me a coupon. Never got it. (Checked junk file too). Paying $14 for a pile of lettuce is ridiculous. Get your act together Texas Roadhouse!! read more

Had 6 in our party. No wait. But told everyone had to be here. Another group of 5 came in and was seated with only 2 people here.

We ended up here because the restaurant we wanted had a fight night, and was even more packed than this one. We still had a long wait, but I guess that's to be expected given the Buford area on a Saturday night. We came to meet up with his family for dinner, and I feel the server did a really good job, because we were a pretty big table. They also sang happy birthday to my daughter and brought her a little dessert after our meal. The food was decent...it's a lot like Longhorn's to me, kind of middle of the road quality. I got the caesar salad with chicken, and my boyfriend got some stir fry that he really liked. I did think the dressing was pretty good, and my chicken wasn't dry. I did like their rolls, too...nice and soft and tasty! My daughter got the shrimp, and they were cooked and seasoned well. If you don't like crowds, I'd avoid this place for sure. Overall, I'd say it was a good experience, nothing mind blowing, but a solid choice for a variety of palates. I don't think I'd rush back here, but I would be down for the caesar again if I did. read more

Tara was fantastic. Service and speed were phenomenal. They know how to serve their customers. If you go home hungry, it's your fault. 100% recommend Tara! read more

Some of the best Roadhouse rolls I've ever had. Great service and atmosphere. Love those ladies gallivanting around!

Took the hubby for his Birthday to Texas Roadhouse specifically because he wanted prime rib and to our dismay they were out of it!!! how on earth are you guys out of prime rib??? I will never come here again. How disappointing!!! read more

Food was decent as my parents and little bro casually enjoy it. For the first time in an American restaurant give an interesting experience as it takes roughly more than 45 minutes or so to have our food out ready to munch on. Everything was quite nice and dandy. Patience and nice waiter, let us take out time as we were trying to sort our mess. And we got to enjoy a weird interaction as some vibing music country turn on and all the females' waiter began to dance which surprise us. TL;DR Nice waiter, long wait, but worth my first Caesar salad before getting the stab in the back with the wait time. read more

This was a terrible experience. My husband had a burger that tasted like an entire bottle of salt on his burger. The shrimp were salty on my shrimp Caesar salad. Our guest had a Long Island ice tea that tasted like lemon aid. We left with a headache. read more

The food wasn't that great. Edible but not 'steakhouse' good. Won't be going back. Longhorn will regain our business.

Salad was okay, Steak was the worst I've ever gotten at Texas Roadhouse the had hair in my food. Baked Potatoes, was salty . Very disappointed!!! read more

Food was amazing and service was great! Everything was cooked to order and came out hot and fresh! We really love this place. They get crowded and we had to wait but it wasn't very long. It's definitely worth the wait! read more

Food was good but everything was too salty, the onion bloom and fries. read more

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Saw another review about the food and service have gone down. I must agreed. We just got a take out, two medium rare steaks are too raw and another medium rare steak is too well done. Also, we didn't get the Sprite for our daughter. Disappointing... read more

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