Service was friendly and attentive. Buffet was a typical hotel buffet at $22/pp and $10/kid. I ordered off the menu and went for the egg white veggie frittata. It looked great but the taste was just okay. I'll say the highlight of the breakfast was the wheat toast. Heavenly! Seeded, fluffy and oh so good! I'm not a bread person, but I could have ate the loaf! read more

I came in for the Cleveland Burger Week where various restaurants were offering $5 burgers. I went with the Siegel & Shuster Burger at The Burnham! It was a beef burger with Pastrami, Kraut, and stadium mustard...highly recommend! This isn't a restaurant that was really on my radar but I'll be back for sure. It is bright and spacious with an open kitchen and friendly servers. I was also impressed with how quick the service was making this an option for lunch as well. read more

The Burnham Restaurant - New American Near Me - Cleveland, Ohio

I stopped in here a few weeks ago when my friend and I were trying to go to the rooftop bar, but it was closed for a private event and we were starving. It was pretty empty while we were in here, so we got a seat right away. Our server was great - very attentive and our food was super timely. I ordered the Southwest Shrimp Pizza, which was delicious. I wish I could have taken it home with me, but I was heading out for a night on the town, so I had nowhere to stash it. This place is great for an anniversary dinner, lunch with a friend or colleague, or a place to celebrate a family occasion. read more

The Burnham Restaurant - Southwest shrimp pizza - New American Near Me - Cleveland, Ohio

Stopped for what I had hoped was a quick lunch. It was after 2 pm but the restaurant was still busy from convention runoff. I asked if we could get out by 3 and they said yes. We did end up paying the check right at 3, but the service could have been quicker for what we ordered. The restaurant itself is well-appointed, slightly upscale decor but comfortable. Now for the food.....we didn't get much, a bowl of soup and crab cake sliders. The slider patties were small but quality crab, with little filler, and came with fries. They tasted fine, but at $17.50 it was a disappointing serving. The soup was described as a corn and chile chowder. It wasn't a big bowl at all, and it was all broth, save for a few onions/chiles floating. No other vegetables, certainly no corn, no rice or anything to "eat"....no crackers or bread served with it. For $9, it was strictly a straight slurp. Lovely taste, but an extremely stingy serving for the price. That's $26.50 before tax and tip. I don't mind paying those prices, but dammit, Feed Us! read more

I came here looking for lunch that was better than what was serving at the convention center nearby. I ordered decaf coffee, a grilled turkey club on gluten-free bread, and seafood bisque. On balance, I have more bad to say than good. The bread was nice, and was beautifully toasted. But the turkey in it was still chilly. The soup and coffee were barely warm. Also the food took a surprisingly long time to arrive, which was frustrating because I wanted to get back to the convention center. I was there around 2PM, and there were few customers, so there was no excuse. Total cost was $22. read more

I came here for burger week and was pleasantly surprised that they were offering three options to choose from (Burnham burger, Blended burger, and Beyond burger). I ordered the Blended burger with a side of their spiced fries and absolutely loved the food! The Blended burger did not have too strong of a Portabella taste, and the smoked gouda mixed with the aioli made a great sauce (highly recommended for burger week!!). Something to note though is that the Blended burger can only be cooked medium or medium well-- so if you are into medium rare and below, that is only available for the Burnham burger. The restaurant has indoor or patio seating, and it has a more upscale vibe to it given that it is in the heart of downtown. The only real downside of our visit was that our service in terms of how long we waited for our food and our checks was substantially longer than expected, even though the restaurant wasn't that busy when we went. read more

The Burnham Restaurant - New American Near Me - Cleveland, Ohio

The Burnham was a perfect lunch spot. We sat on the patio. Each table had an umbrella which was nice because it was sunny outside. The service was very quick and we were able to get back to work before our lunch break was up. The playlist selection was appropriate for the ambiance and suitable for all ages, great song picks. All around a very good experience. As for the food, my friend was very happy with the Burnham burger and fries. She said it was very juicy and the best burger she's had in a while. I got the carbonara and if I were a judge on a cooking show the only thing I would criticize is that I think the chef was a little bit too indulgent on the green basil foam (I think that's what it was referred to as) that was on top of the pasta. It was definitely interesting, but doesn't make the dish look very appetizing and doesn't make it taste any better. I think a dollop would've been more than enough. They also gave us a complimentary dessert because a homeless man came on to the patio and disrupted our meal. Which isn't their fault by any means and we did not expect anything, but acknowledging and apologizing for the disruption was a nice surprise! Overall a great experience and I would definitely go back. read more

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This was not the best experience. The food was decent and the service was terrible. Waited entirely too long for basic things like drinks and to place our order.. mind you, the place was no where near full. Our waitress could have cared less about anything, and it showed. Won't be going back ever. Not worth it. read more

The service was phenomenal and the food was very good! Ambiance on point. Went here before the Elton John concert and was not disappointed by good cocktails and friendly atmosphere! read more

The Burnham just opened on June 1st and we thought we'd try something new. Normally, new restaurants mess up something so our expectations were not high. Let me say this...Burnham was phenomenal and exceeded all of our expectations by leaps and bounds. I cannot wait to go back! The decor is very modern, yet warm and inviting. The service was top notch and very friendly. We were seated next to the bar so had the chance to interact with their bartender who made the experience even better. Super friendly guy, very knowledgeable mixologist--everything he made was great. After the first round, we were letting him just give us whatever he wanted. He makes great mocktails too. Food..OMG. I want to go back the very next day and repeat the entire experience. We ordered several small plates to start with: calamari, pierogis, and octopus. Everything was delicious and the preparations were creative and unlike what we've had at other restaurants. We especially loved the sauce on the pierogis and the octopus was so good we wound up getting another order. For dinner, we tried Oxtail, Burnham Burger, and Shrimp & Grits. Once again, everything was top notch...our plates were clean very quickly. Even the dishes we were on the fence about ordering we wound up raving about. The Burnham is a great addition to Cleveland downtown - we'll be back!! read more

I came here last night while on a business trip. I was not too impressed. The food was decent but the service not so much. We sat on the outdoor terrace and the waitress forgot about us. For appetizers we ordered the calamari which was light and delicious. We also had the shrimp and gnocchi (only came with 3 pieces of shrimp) and the wings which were good but nothing special. I ordered the fried chicken confit which was good but not as flavorful as I had expected. It's conveniently located in the hotel but next time I'll venture out into the city. read more

The Burnham Restaurant - New American Near Me - Cleveland, Ohio

This is a quintessential hotel restaurant. Open at convenient hours, sleekly designed, and not unsatisfying. The watermelon, feta, arugula salad was excellent. The burger was enjoyed. The margherita pizza reminded me of roller rink pizza, but that's not too bad. Prices were as expected for a hotel restaurant. Service was superb, and the bathrooms were enormous. A great place to eat if you're staying at the Hilton or tiring of the grimy bar on the 32nd floor. read more

Ate here when I arrived in the evening on a business trip. It was a strange restaurant. There was a large buffet that appeared to just be supplies (not for customers). The waitress couldn't answer any of our questions. My colleague and I both have fairly typical food restrictions (I don't eat meat; he's Celiac/gluten-intolerant) but the waitress didn't know what would be suitable for either of us. The menu did not indicate some key ingredients, either (like that they use bacon fat on the green bean sides). She asked the chef and he suggested a salad for my colleague and a pizza for me. The pizza a 6-inch flatbread. It was ok, but felt like an appetizer. Overall, it was fine for the lazy evening after a long day of travel, but I wouldn't go again if there were other choices. read more

Nice upscale take on Cajun. Nice place for a rich dinner after a day of conference smarts. Our favorites were actually the appetizers: pierogies and the divine goat cheese creme brulee! Hanger steak was delicious and perfectly cooked, if a little salty. read more

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Bar Review: I stopped in for a drink at the new Hilton bar. The bar is on the lower level of the restaurant at patio level (which should be opening soon). The bartender was really friendly and talkative and kept checking on us. I tried the French Toast from the small plate menu. It was a little spicy and just as good as it sounded on the menu: pulled chicken, charred cabbage, OH maple syrup. I didn't get much syrup or that breakfast French Toast flavor from the dish, but the grilled bread in and of itself was good. The extra tender fall-apart chicken though in combination with the bread was a wonderful flavor. The portion size was actually large enough for sharing. Upon leaving I noticed Eliot's Bar just outside of the main restaurant level was actually pretty busy. Compared to the two other people that were at the Burnham bar, Eliot's had a nice after work energy. read more

Hotel restaurants are always hit or miss but this one was a nice experience. The ambiance is upbeat and lively -- an open kitchen will also help with that -- and the prices were fair, if not better than expected. My Cotes du Rhone Rosé was $9.50 a glass and the dinner specials on a Saturday night included a super affordable (and pleasantly portioned) Sous Vide Chicken plate. Nothing crazy but just a nice simple home cooked meal while traveling -- something we all crave. The Sous Vide chicken was well prepared, maybe just a touch over done, and the creamy mash and broccolini were nice accompaniments. While the broccolini was a tad under-salted, the mashed potatoes were a bit over-salted so I ate them together and it was perfect. I can handle that. I wasn't however, a fan of the BBQ sauce that adorned the chicken. Thankfully, it was mostly served on the side so the dish was still a great choice. Johnny was a very pleasant server and we worked up a nice rapport by the end. His recommendations were genuine and he steered me toward a dish that I would enjoy - one thing I appreciate in a server! His push for the featured Mitchell's Banana Pudding ice cream was a win, especially with his flexibility in swapping out the vanilla ice cream on the chocolate angel food cake dessert dish. Yum! All in all, I think the restaurant offers good value, a fun vibe, and it's awesome that you can go for pre- or post-dinner drinks at the 32 Bar (rooftop)! Final thing: I loved their dining chairs. Upholstered and so comfortable. It may sound silly but chairs make a huge difference! I felt relaxed the whole time. read more

The brunch buffet had a beautiful display and was dutifully maintained. The eggs were a strange, jiggly texture and bland. The French toast was great, but the syrup was flavorless. Excellent tasting and perfectly portioned smoothie shots. Not all of the items were clearly labeled so my vegan friend was upset from consuming meat in the potato hash. I recommend signs for each prepared item with symbols for meat, dairy, soy, seafood, and vegan items. Thank you for handling our large group with great service and attention. read more

Came here for lunch with two others and did not have a great experience. It was pretty busy upon arrival, however we made a reservation so we were seated within 5 minutes of arriving. It was a nice day so we were asked if we'd like outdoor seating, which we agreed to. Service was extremely poor. We had a reservation for 12:15, we were sat at 12:20 and we did not get our food until 1:20. It took 20 minutes for our server to ask us what we wanted to drink, and another 5-10 minutes for my soda to arrive. We weren't told what the soup of the day was, we weren't told about any specials and we weren't even asked if we'd dined with them before (this place just opened after all). All in all, our server took 30 minutes just to take our order. 25-30 minutes later our food arrived. My friends got the field green salads (which they actually enjoyed, hence the two stars). I ordered the buttermilk chicken sandwich, which I did not enjoy at all. The breading on the chicken was bland and tasteless and to be honest, when I cut my chicken open with my knife (this is an open-faced sandwich by the way, something the menu doesn't say) it looked pretty gross in the middle. My fries were simple shoestring fries that tasted fine. The poor service in combination with the bland tasting food will be the reason I likely will not return. With all the great restaurants available in Cleveland, this one is not worth going to (at least for lunch). read more

We ordered soup during lunch, they told us they were still prepping it. Why would you have something on an already limited lunch menu if you weren't prepared to serve it? We dined at noon, it's not like we were early birds. I ordered a Caesar salad with steak as my entree. The Caesar had no flavor, the steak was over cooked and fatty and the croutons were rubbery. This was my third time dining here and each time has been lackluster, we only dined here because my lunch guests had a prior meeting on site. read more

I'm not sure why urban farmer has better review than this place. The food was really good for a restaurant that is maintained by the hotel. I've tried 4 different meal and dessert and nothing is bad.. I'm thinking that the review is low due to price but I can assure you that the quality and freshness of the ingredients is fantastic.. u get what u paid for. The service is not bad... just a relax environment in which u can enjoy your dinner.. I'm giving this a 4.5 star due to price but if u are looking for a quality and taste, this is definitely a must try in Cleveland.. I recommend any seafood entree.. salmon, trout and walleye.. read more

I love this place! Sherri the bartender was awesome and Chef Ryan brought the food directly to me! What a friendly environment I had the buffalo pizza and Caesar salad my first night and the muffalatta sandwich the next day. Everything was fresh and tasty!! read more

The Burnham Restaurant - Muffalatta ! - New American Near Me - Cleveland, Ohio

Both times I attempted to eat here, I ended up having to cancel my order because the kitchen was so incredibly slow. Should it take an hour for a sandwich? These two bad experiences were at separate times of day, one of which during a moderately busy lunch read more

I came here for a late solo dinner, got in on a business flight around 10 PM. I had two small plates, the shitake perogies and the goat cheese creme brulee because they sounded the most intriguing to me. B The goat cheese was rich if not particularly flavorful, went very nicely with the crostini that came along with it. The perogies were a definite hit however, savory with tart sauerkraut and a nice mashed potato side. The bartender was very friendly and helpful. A nice selection of beers on draft. Overall a very acceptable hotel restaurant, can't comment on the entree options but overall this is a place worth a visit if you want something simple and are staying at the Hilton. read more

The Burnham Burger (with bacon of course) is probably one of the best burgers I have ever had!

Nice place and friendly staff. I ordered the artichoke grilled cheese with added bacon to go with fries and it was soo good!! The prices are alittle high but the portion size was nice. The fries were cooked and seasoned perfectly. The sandwich had amazing flavor. read more

Food is pretty good for a Hotel. Much better places in downtown, especially for dinner. Service was terrible. Hilton needs to up service in the restaurant. My wife and I were meeting people in the terrific bar on the 32nd floor. I showed up late an had trouble getting someone so i could order a drink. Decide to have dinner in the Burnham. It was 8:30 on a week night. Almost no one in the place. Our server may have also been the bartender. She paid almost no attention to us. Bad service can certainly ruin a good meal. read more

The fact that this place has 3 dollar signs is not accurate to me. I had a chicken confit small plate, which was more than filling, and it was about $11. I was really craving fried chicken and that meal hit the spot with hints of exotic undertones! Really nice, modern, and quiet ambiance for a late dinner and the staff is readily available to suggest what to eat. My co-worker and I enjoyed the experience. Only thing I would say is that the menu needs an interpreter basically. When you first look at it you read something like bread pudding but then underneath it states there are gizzards in it. Not typically what you would think, right? Fact of the matter is, after our waitress explained the take on bread pudding and french toast that they utilized, it was much easier to make a decision. My co-worker got a french toast type plate which was a savory take on a pulled pork dish and she thoroughly enjoyed it. read more

We came in after watching a sunset up at Bar 32 on a Friday evening. I had read all the Burnham reviews and looked at the menu on line. It looked very promising. Unfortunately, I wasn't blown away. We had a reservation which was not required. 40-60% full during the peak dining hour. Service while attentive was only hotel restaurant style, Lacking the type of service professionals found in fine dining establishments. The menu was very well composed and interesting. It offered some good choices. But the preparation and presentation was just ok. The prices were not outrageous. No way it gets 5 stars. So not a destination place in my book. If I have to meet someone staying in the hotel, I am happy to have a meal there. But no more Burnham date nights for me. read more

Limited menu with forgettable food and service. I expected more from a Hyatt property.

Fantastic restaurant in the Hilton Cleveland! We ordered salads and they were as good as the entrées. Huge offset bowls with enough fresh, unique ingredients (fresh, whole anchovies, pickled eggs, fresh shaved cheese) to make you think twice about ordering additional items from the menu...nah, there's more to explore! You have to try the French toast...yes, anytime of day! It's not what you think. Shredded chicken, a sauce and season combo that takes your taste buds on a roller coaster, and soft & slight crunch in the toast peeking from beneath. One of my all-time favorites!! read more

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I went here for dinner a few weeks ago. My friend and I were planning to do apps and drinks at the rooftop bar, but it was closed for a private event so we decided to head downstairs for dinner. A lot of things on the menu sounded really good to me, but I went with my usual go to and ordered the salmon. It was pretty good, but was just super salty so not the best I've ever had. My friend ordered the Southwest shrimp pizza, which was amazing! We were one of only 3 or 4 tables in the restaurant so service was great. The prices were about average with most restaurants downtown so nothing too shocking. read more

The Burnham Restaurant - Salmon dinner - New American Near Me - Cleveland, Ohio

Co-worker went here Tuesday 1-24-17, I asked him how was it, because I knew I was to eat there Saturday with friends. His reply "Meh - Could have been much better" So we when there 1-28-2017. Had reservations, had to wait. Service was not professional at all. Long time waiting for drinks, and/or between drinks. Appetizers decent. Entrée came to table before soup. When soup came it was cold. For group a of 7, entrées came our separately/individually. One person in our group didn't get the meal she ordered, and it came out so much later the rest of us were finished. Portions small for the price. Bills were discounted but, will not go back. read more

Went here for breakfast while staying at ttle hotel. The service was very prompt and friendly. The view was beautiful and the atmosphere was calming. read more

We had the shrimp and dumplings and fried calamari as appetizers. They were pretty good. For dinner I had the blackened salmon and my partner had the hangar steak. Both were cooked wonderfully. read more

I wanted to give this place one star before ever stepping foot into the restaurant... I called on a Monday to make a reservation for 12 people. I was told by the gentleman who answered the phone that he needed manager approval for that many people, and put me on hold. I waited a few minutes, and when he returned he informed me that he couldn't find a manager but would take down my information and someone would call me back. I waited 24 hours and didn't hear from anyone, so I called back. I explained that I had called the day before and needed to speak to a manager, and was placed on hold for ELEVEN MINUTES before I finally hung up. I called back for a third time and immediately asked to speak to a manager, by which the person responded rudely "well can I take a message, we are a little busy right now." I said "no, you may not take a message, I need to speak with a manager immediately." I was placed on hold AGAIN, this time for more than five minutes. I FINALLY got a manager, Franc, on the phone who didn't even bother apologizing for my troubles. On Wednesday I get a call from the restaurant (two days after my first attempt to make a reservation) telling me they couldn't accommodate my party. I explained to them that the manager had confirmed just yesterday, and after being placed on hold YET AGAIN, they confirmed that indeed they could accommodate me. I mean honestly. FIGURE YOUR SHIT OUT. If it were up to me, I would not have even given this restaurant my business after that experience, but the group had already collectively agreed to eat here. Fast forward to Saturday... Our server was nice enough but his "helpers" were more attentive than he was, we waited forever for our drinks and dinner, one persons meal never made it out, and the food was just okay. Overall, the experience was awful and there are so many other restaurants in Cleveland with better food and service. I will not be returning to the Burnham. read more

I had the corn beef hash, mimosa, and coffee. The corn beef was way too salty. Hollandaise sauce and eggs were good but the salt level of the beef ruined the dish for me. Two other people at my table had ordered it and had said the same thing. The portion size was good enough. They didn't really come around often enough to check if we wanted refills of coffee or water. Coffee was overpriced. We had bottomless mimosas which were good except for the mango flavor (either made wrong or bad batch). The shashuka didn't have much flavor, tasted like tomato sauce and egg. Not horrible but nothing special. The sweet potato cheesecake was good but a little too sweet for me. Overall I probably would just come back if I wanted bottomless mimosas. read more

We were very excited to eat here given what we had heard from friends. Unfortunately, we had a very poor experience. Our waiter paid little attention to us. We had another waiter assist us on occasion. We only made it to salads before we had to ask for our bill. One salad had a vegetable root that was squishy (not lose like lose dirt) and the other salad included salmon that was very "jelly" in texture. It was inedible and made an early end to our evening. Hopefully others have had a better experience... which I expect to be true given many friends reviews. read more

The bread was stale, and the Caesar salad was like something you'd get at a grab and go refrigerated shelf at a supermarket.

Terrible. Had reservations. Not busy. Hostess was clueless. Left us at restaurant bar and kept seating people with no reservations. Talked to hostess, did not care. Never seated us. Wont be back. read more

Mediocre review for the following reasons: 1) price point is pretty high for the quality. Keeping in mind this restaurant is surrounded by a plethora of fine establishments in Downtown Cleveland. So, my opinion is that the food is better in a number of other restaurants for this price point (and some lower for that matter). Cleveland is a Foodie town, I'd head somewhere else next time I stay at the Hilton. Plenty of fierce foodie competition and in walking distance too. 2) My order was messed up. That happens. I wasn't put off until they fumbled the apology. I ordered filet mignon with roasted root vegetables. The vegetables, squash and potato varieties, came hard as a rock. They looked delicious but inedible so I sent them back to the kitchen. I was happy to wait for a properly cooked batch. They returned my plate with steamed broccoli. That did not meet my expectations for a $45-$50 entree. I personally enjoy the delicious root vegetables that grace our plates every fall, so there's no way broccoli was going to make me happy. Also, serving a guest raw root vegetables is a pretty big technical error, again considering the price point. 3) the manager did visit my table and seemed confused as to why I was disappointed. Perhaps I was unable to clearly express my expectations. When I go to a nice restaurant, I hope to have a properly cooked meal that exceeds the quality of what I cook at home. I realize broccoli steams faster than root vegetables cook, that's why I do it at home. For the same reason I ordered Filet Mignon and not a ham sandwich, it's the entire package, the entire presentation. Broccoli was a bandaid solution when I expected the entree I ordered to be done properly. 4) there was some sort of staff training going on in the dining area. It was about treating the guests properly and service related. The manager(?) addressing the staff was speaking at a volume inappropriate for a dining room. Who in the heck wants to listen to you tell your staff at high volume how to serve guests appropriately?!? I came to have dinner in a nice restaurant. It's not McDonalds people. I shouldn't hear you. Schedule your training before dinner service. Be professional. 5) After speaking with the manager who was apologetic but missing the point, my bottle of wine was no charge. Honestly I would have been happy to just have had my original order cooked properly. I never did get those root vegetables. But I appreciate the effort to make things right. In the end, there's just too many great restaurants in Cleveland to warrant returning to the Burnham. read more