Food: Honestly the food I've never tried except the coffee. My favorite one currently is the horchata dry iced Americana it's soooo good! It's a must try! My other favorites are the cookie butter latte! Service: Honestly at this location the service has always been good. They also were super fast with the order. I think we ordered on the app and within 5 mins it was ready. Only thing is employees didn't ever say hi or acknowledge I was there when I picked up the drinks. Ambiance: This specific location is in inside a market but LOVE that they have free parking so with that alone I give it 4 stars! I'll only give 4 because I feel like the employees aren't that nice. read more

Camila provided me with great customer service. Usually when you pop in just before closing, the experience can be less welcoming, but Camila went above and beyond to answer my questions and help me with my order in a professional and kind manner. I was able to be in and out without much delay. I absolutely love their teas. Thank you for the great customer service at the end of the workday. read more

The wife wanted to have breakfast at one of her favorite spots in K-Town. I was in the mood for coffee and had a gift card, so I finally came here since there aren't many Coffee Bean locations near me. This location is inside California Market, a Korean supermarket. The Coffee Bean sign is visible, but the automated door is locked, likely to deter theft in the area. It was inconvenient that you had to walk around the building to enter, and then through the supermarket to reach the coffee shop. I asked for Holiday drink suggestions, but they only had one: the Iced Peppermint Mocha ($6.95), which was suggested as a good option. It was quite sweet, so keep that in mind, but it's a good choice if you like peppermint and chocolate. Overall, the Peppermint Mocha was a pretty good drink, but I wouldn't order it again, though I'm glad I tried it. read more

The Coffee Bean & Tea Leaf - Iced Peppermint Mocha $6.95 - Coffee & Tea Near Me - Los Angeles, California

Great staff very friendly and the coffees are amazing would definitely come back if I am ever in the area read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Los Angeles, California

Barista need to be more polite to a paying customer spoke to her in Korean said thank you and smile seems to be with anger giving services to the public read more

Honestly the ratio is always off, I order the same drink and every time it taste different. Wish they can fix that

Horrible experience...I ordered through their app this morning and when I got there my items were scattered all over their counter. I asked the guy about a bag and he just handed it to me and made me bag my items. Then when I got back to the office my coffee had no sugar what so ever! WTH? read more

Good and quick ! Kinda sucks only 1 staff person when I go that has to take orders and make the drinks but basically the same quality and taste as every other coffee bean read more

What's the deal with your new staff ?? Two days ago I came in for my usual iced coffee and the man who was working was sweating over everything--just dripping sweat--and then with a mask on I was just disgusted--I left without buying a coffee--also he was the only one there and the line was super long. Then today you have a new girl who I had never seen before and I went there past 8:15 and she said "sorry we are closed; I'm the only one here" closed ? I told her there's been many times when I've been there and only one person is there...? So now she's losing you all business because she doesn't want to work alone.... very strange ! read more

I've read different comments about the staffs here at Coffee Bean and I should agree that something is not acceptable. First of all, I came by today to grab my Cafe Americano that I normally buy wherever I go to any coffee shop. Camilla the girl who was the only person available asked me what do I want. And when I told her "could you please give me a cafe Americano?" She asked me do you want latte? I said no I want cafe Americano and she said there's two different kind and she doesn't know what CAFE AMERICANO is. I told her Starbucks and Tous les Jours sells those and anywhere how come. She even answer back that Starbucks is different from their cafe store. I said yes I know that but all coffee store knows and sell cafe Americano. I even told her if she doesn't know what it is don't argue with a customer. The bottom line she has an attitude that she doesn't need to be working in a customer service environment. She needs to learn more and if you don't know just say you'll ask someone to assist. Good luck to this branch no wonder comments are accurate on this branch. read more

dying branch of a failing chain - how about staffing the place (14 minutes wait just to place my order) or unlocking the front doors so that customers can enter from the sidewalk? entry through the trash staging area is not a great way to start the morning read more

Bad bad customer service. If I were the manager, I would fire her. I don't know her name, she works around 12 on Thursday with black hair. I was at the front and started order. But like while I was ordering, she turned around and talked to her co worker. She didn't even say one moment or sorry. And she said 'are you still gonna order?' she has no repect for customers and she wanted respect for that. She even did carzy hand gesture to me. WHAT A BAD CUSTOMER SERVICE. read more

Why this CB doesn't have 3,456 five-star reviews is beyond me. LITERALLY the sweetest, cutest, most efficient trio of baristas I've ever met in my life. (And I've met a lot.) I'm a teeny bit OCD, and in the past, when I've asked Starbucks technicians to wash their hands before making my coffee, the barista will walk 'round the counter and shank me :/ This heavenly spot has vegan oatmeal on the menu, and parking is always easy, breezy, Covergirl! read more

After having my taxes done needed to decompress. This location is at the front entrance of a market in a rather small space. Service was prompt. They heated the chocolate croissant which unfortunately meant chocolate globbed out when I bit into it. Nice woman at the counter provided warm water and a towel to clean my shirt. Friendly service and enjoyable ice blended drink. If I am ever in the vacinity I'd go there again. read more

The Coffee Bean & Tea Leaf - Limited seating. - Coffee & Tea Near Me - Los Angeles, California

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Why would I rate this joint a 4-star? The staff who work here are super awesome. Extremely friendly and helpful. I ask them for hot water for my thermos. .. done. My iPhone battery is dying. Can I borrow y... Staff: here you go (with a smile) Seriously, visit this outlet for their awesome team. If the manager is reading this, please give them a raise. You need to promote the two stars to train staff in all your outlets. Visit Day 12/22/2017. 10:30AM. I didn't get their names (shame on me ) but they are the best in customer service. read more

I always went to Starbucks but my friend recommended Coffee bean so I started going to Coffee beans more recently. I like this location because I work near here and the man working at 7 a.m. in the morning was very pleasant and  kind. Not only he makes coffee deliciously, he makes the customer feel good with his kindness. I'd like to give this location  five stars, but I'll only give one star because one one female employee working there .   I ordered various kinds of latte this early in the morning and she gave them without any marking so I asked her to mark each coffee because i couldn't distinguish what kind of coffee they were looking at the color. She embarrassed me in front of everyone by telling me to use the coffee cover(sleeve) myself. Well, another customer besides me lent me his marker to mark each cup. This was ridiculous and a bad customer service. The other male employee always uses the initials to indicate each coffee! Anyways, I love the location and the friendlier employees but that lady needs to learn a proper customer service. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Los Angeles, California

Staff was extremely rude and not willing to help customer. I had a cup of coffee and snack but after I threw my items away I noticed I had lost my keys. I returned and they were not willing to help me since I believed I threw them away in the counter trash. Her response was "you can just get a new one!". She had a bad attitude and looked annoyed. She was the small little Asian girl. She did not attempt to help or show me where the trash bin was since she had already tossed the trash in the outside bin. They really need to work on customer service! read more

Awesome service and great location. It's convenient cuz it's Located right inside California market. It can be a one stop for other things you need. Been going to coffee bean for years , manager Jessie Santos has always been helpful and pleasant read more

Eva was amazing!! Don't pay any mind to these old yelp reviews! She made me one of thee greatest hazelnut coffees ever!! Her customer service skills were very professional!! Thanks Eva.. YELPERS come stop by and help this location out!! read more

Usually pretty good. Today the counter was so filthy. And he over filled my latte which explains why spilling all over by the time I got to my car. Worst part is I realized said thank you to this guy over three times for things-- without him once saying you're welcome or a thank you in return. Things like this are why I only come here when it's super convenient. I've had good service here before so if I come back, I'll make sure to mention how it went. read more

This review is ab their service . Today, I stopped by to get my tea after grocery shopping and I asked for a sleeve. This female barista turned around and snapped. She impolitely said to me that they don't give out sleeves for cold drinks but she will give me one this time. She gave me one and turned around and went back to chatting with other barista. Her attitude toward a customer was very rude and it looked like she was annoyed st me for asking for a sleeve for my m cold tea. Too bad.. I paid for my beverage so I have the right to claim a straw, lid, sleeve, napkin, milk, sugar! If you guys are short on sleeves , order more !! And please focus what's going on around the counter and wipe milk and coffee stains on the counter . read more

First Coffee Bean that I've been to that charged for a cup of water. Considering that I was a paying customer for multiple items, seems really cheap, or amazing commitment to conserve water. Luckily there are other food places and bakeries at this location that are not as stingy. read more

One of THE best locations! Not just because i work near here, but because the staff's benevolence is contagious and appreciated. Been coming here to get my and my coworkers coffees. And it NEVER disappoints! Jesse had mentioned to me about the Cookies and Cream flavor that was making its return so i decided to go with that, he recommended to add some cookies to add a delicious crunch...it was EFFIN' delicious. Now, today i decided to get the same thing the same way, unfortunately Jesse wasn't there but Young was. Look at his masterpiece!!! Now, i will go and inhale my drink because i m taking too long writing this!! Definitely check this location out!! You wont regret it!! Oh and tip these guys for their hardwork!! read more

The Coffee Bean & Tea Leaf - Recommended by Justin, and done today by Young! It attacks and conquers all 5 senses!!! - Coffee & Tea Near Me - Los Angeles, California

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My favorite coffee chain!! Everything is good. The staff is friendly. Well priced. Facilities are always clean. Much better quality coffee than Starbucks or Peets. There are a lot of them around KTown which is great. Just wish there were more in Hollywood area too read more

The hazelnut iced coffee is amazing! Thanks so much, for the amazing coffee you are awesome!

The only reason why I bother to write a review and rate this place is because the ladies at this location are really sweet. They are always smiling and make me feel so welcomed! I really hope corporate takes notice and has all their stores follow their example. Thank you for always helping me start my day off right, not only with good coffee but with lots of great customer service and love! read more

In all Coffee Beans store, I never seen anyone who will go above and beyond when serving their customer. After our grocery shopping, we decided to stop by in Coffee Bean to grab a cup of coffee and hot chocolate. JM was very helpful and friendly, and I think this is what most barista is missing whenever they take someone order. Thank you so much JM, for being amazing person. Keep up the good work! read more

I will never go back this one. One of the cashier there Extremely Rude to customer. I didn't order anything special nor asking something to bother her. But she seemed she doesn't even want to open her mouth at once to customer. Just stared with some attitude and made hand sign like showing" I'm done with you, stupid , move fast and wait over there for ur stupid coffee! ' we didn't made any conversation but she ruined my morning...i dont want her to ruin others, manager need to do something about this. read more