It is great for someone who loves matcha. I selected one shot of syrup, but it was still too sweet for me since the drink came with strawberry puree. All in all, a solid drink. read more

Starbucks - Strawberry matcha - Coffee & Tea Near Me - Los Angeles, California

I had never got a pup cup in my life for my dog, so when i took me, my son, and my dog for a hike, we stopped by starbucks. I got my dog a pup cup. i can tell he enjoyed it. Thank you star bucks for making my family happy. read more

Starbucks - Great work Starbucks - Coffee & Tea Near Me - Los Angeles, California

I have had a great experience at Starbucks. The coffee is always fresh and the service is fast. It's nice to sit and spend time in a quite environment. read more

I pop in from time to time and this location always has the best customer service. I find that most of the employees really go out of their way to be kind and welcoming. Today Izzy provided me with excellent customer service. She went above and beyond to assist me and she was able to answer my questions questions about the different coffee options in a clear manner. She was professional and extended a warm welcome. The place was clean and orderly. read more

There are plenty of seats inside and outside! I would highly recommend putting in a mobile order to avoid the lines. Also, parking in this particular plaza is a nightmare, but they do offer a 10 minute free parking spot for pick up! Otherwise you would have to pay $10 for parking and street parking is pretty impossible to find in this particular neighborhood in Koreatown. read more

See all

The person on the intercom was very rude and rushing us after we asked what kind of hot teas they had. Kept interrupting us and asked us random questions like if we were gonna get any food and if we wanted iced teas when we specifically asked for hot tea. I believe his name was Justin. When we payed and got our drink he spilled it a little on my hand and I have a small burn because it didn't have the green stopper. Unprofessional and rude. read more

Wow the best experience ever!!! Izzie and Charlie made me feel so welcomed and they were very friendly! This is the best Starbucks in Koreatown!! Trust me, I know all the Starbucks in this town and this is the most cleanest and they have the best staff here! I'm always welcome in and smiled at here. Izzie and Charlie are super hard working and they need a raise asap!!! Best people in the customer service industry! Also Christine was super nice! They made the drinks super yummy and made sure that I really enjoyed what I was drinking. Thank you for the best experience and I will be back asap!! I recommend this place to my family and friends! read more

See all

Good coffee. Good service. I really do love this place. I discovered coffee misto it's stronger and less costly than the latte - love this

I had a great experience at Starbucks and will definitely keep coming back. The baristas were friendly and welcoming and made my drink exactly the way I asked. My pink drink was fresh tasted perfect, which really made my morning better. The store was clean and a good place to relax or get some work done. Even though it was busy the service was quick and overall Starbucks is a reliable spot read more

I don't normally do reviews, but this one is very well deserved. Every time I come into this store, I am always greeted with such kindness. Izzy is the sweetest soul, everytime I go in she is always so welcoming. Finding customer service like that is a rare find especially in LA. I look forward to my morning coffee runs here. The whole team is great! read more

The service it excellent they are very polite and they make my order just how i ordered my ice coffee

Starbucks closed four stores that I frequented...And kept two open that are working either ineffectively or poorly. The drive throughs seem to be staffed by people with ADD. I don't fault them as they have a lot of chaos behind the counter in particular at the store on Sawtelle and National. I finally complained about my orders always being messed up and was given some free items. That is not the issue. I would just like my tea with all of its ingredients as ordered not with two things missing, for example. But I have seen how professional and efficient a wonderfully run store was at the Sepulveda and National location. That store was closed. No notice, no time to say goodbye to their fabulous employees who greeted me and my partner every day. So will I continue with the store where I receive terrible service now? I think not. I will have to go out of my way to get a Starbucks experience like the one I miss. Are the employees suffering with all the stores closing? No doubt. I wish them the best of luck. Ciao for now. Sybil read more

People there are rude and take their time to open the fridge. They would talk smack about people with their own language.

I'm still giving this place 5 stars because even though my order wasn't accurate they made good on it. Drinks were ready ahead of time (ordered on app). Staff is very friendly and accommodating! read more

Starbucks - Cafe Mocha Hot - Coffee & Tea Near Me - Los Angeles, California

See all

Java Chip Frappuccino: This drink is very meaningful to me because when I arrived to Waikiki, my cousin invite me to Starbucks and bought me this coffee. I love it so much but I don't know the name. Therefore, I spent years and tried different coffee at Starbucks but I couldn't find it. Until 2 years ago, I found this taste again and I also realize it names. Charlie and Christine make this drink pretty well because they use the right amount of ice and milk so it is not watery. As a result, I can taste its balance deep texture of the drink. I will Recommend my friends to come and try this favor. read more

Starbucks - Java Chip Frappuccino - Coffee & Tea Near Me - Los Angeles, California

The staff was super nice at this location. They were nice enough to bring my drink to my table out side. Being on crutches is a struggle already. Limited parking slot but there is metered parking read more

Recommend. Told me about the mask mandate and gave me a free one. Might be my new frequent Starbucks spot! read more

Starbucks - The lady was really nice and gave me a mask 3 - Coffee & Tea Near Me - Los Angeles, California

I just wanted to leave a review specifically for the employee Will. It was my Birthday and because I had to work late, my son and I were not able to do much of anything to celebrate. Walking by we saw the Starbucks was still open and remembered I had my birthday treat. I was going to use it on my son only. All he requested was a cake pop. When Will understood it was my birthday his genuine kindness and compassion made all the difference. From the bottom of my heart thank you to a single mom just trying her best. read more

Staff is always so kind, this is definitely my favorite location to go to, they always get my order right too.

This Starbucks is an oasis in a crazy part of town. Really clean, spacious, brightly lit, and plenty of seating. Also, the staff are genuinely nice and polite. The one downside is that parking is bad but that's true of just about every place in Ktown, so it's not something you can hold against Starbucks. read more

All of the employees here are great! This is my go to location. It's super clean and nice always. The blonde employee, I believe her name is Izzie, she has outstanding customer service skills. Drinks themselves are perfect. read more

Great place! Very friendly and organized. Super clean and it seems everyone is on top of their duties. But this location needs changing tables in the bathroom. read more

Starbucks - two cups of coffee on a table - Coffee & Tea Near Me - Los Angeles, California

Good Starbucks location especially if you live within walking distance (parking generally sucks in the area). It's super spacious with good seating and lighting. It's usually pretty clean there too. The employees have always been very nice and helpful. Their merchandise collection is also pretty robust if you're interested in that. They don't give out straws or ask you if you want straws anymore so make sure you ask for a straw if you want one. read more

See all

This is normally my go-to Starbucks where I order multiple drinks per week. It's nice, clean, and generally I've experienced friendly encounters with staff. I almost always order on the app and just pick up, so contact and interactions are generally limited. But that was not the case this morning. I had a barista snap at me this morning and when I explained the situation to her, she just doubled down. I'm not going to describe her or explain what happened here as to not get her in trouble since she was maybe just having a bad day. Anyways, I'm putting this location on timeout for awhile. I'll spend my money somewhere else where I'm not treated the way I was this morning. Maybe if management puts their employees on notice and things improve, I'll come back again next year. Until then, plenty of other locations in Ktown. read more

While there is a Starbucks closer to me, this has now become my walk-to spot! With so many great barista coffee spots, it is now rare for me to go to Starbucks but I am still a fan of their Upside Down Caramel Macchiato. This location is one of those nicer Starbucks locations, but parking will suck at certain times. If you are within walking distance, I highly recommend it. read more

My GF just had an unacceptable experience at this Starbucks around 11:30AM, Thursday 8/18/22. She walked in and ordered a Iced Brown Sugar Oatmilk Espresso. First, she wanted a Venti. But was told they were out of Venti and Grande size cups. REALLY? At 11:30 in the morning, y'all are out of the 2 biggest size cups? Ok fine, let's move on. A dude with glasses and dark curly hair started making the drink. But things quickly went off the rails when a friend of the employee walked in. *WHILE IN THE MIDDLE OF MAKING OUR DRINK*, he proceeds to walk away from the drink and goes over and starts fraternizing with his buddy, while completely forgetting about the drink he was working on! To make matters worse, the other female employee actually walks over to them and starts shooting the sh*t with them! This is actually unbelievable. They proceeded to talk amongst themselves for several minutes, while completely ignoring my GF who is just standing there waiting for one simple drink! What kind of customer service is this? If the employees insist on fraternizing at work, they should do that on their OWN TIME, not when a paying customer is patiently waiting! My Gf, not wanting to be rude or cause a scene, walked over to their field of vision, hoping that they'll realize, there's a customer waiting. But nope! Not even one glance toward her from the employees. Just continuation of their conversation which was SOOO important that it couldn't wait. To make matters worse, they end their convo and all say their goodbyes and shaking hands, he finishes making the drink but half-asses it. Now the finished drink she received is MOSTLY OAT MILK (which he poured freehand, probably added way more than the recipe calls for) with not much coffee! And remember, this is the smallest size cup so proportions of the ingredients matter more!! This drink is the only drink my GF gets at Starbucks, we are aware of the color the finished drink should be. The drink we received was NOT the same color. It was more milky white! So while this dude is taking his sweet time kicking it with his buddy, we're having to wait for this drink that turned out to be disgusting. So in the end, we wasted 10 minutes, couldn't even get the size we wanted, and ended up leaving with a watered down Oat Milk concoction that we did not want! WHAT KIND OF CUSTOMER SERVICE Y'ALL got over there? Managers, please take note. This is absolutely unacceptable. We will never go back to this location again. read more

Awesome customer service. I pre-ordered for pick up but right when I got there I saw a homeless guy walking away with my drink. I told one of the workers and they hooked it up with a trenta size! read more

They had cold brew at 8pm! Usually, I noticed other Starbucks do not have cold brew at this time so with that in mind, I would give 10 stars if yelp had that option to give extra stars!! This location was clean and quiet for a Chapman location. The baristas were friendly and were quick with handing off the drinks. Will definitely recommend stopping by after eating at Quarter's. read more

See all

I've been here twice and both times they don't call out names for drinks. They just let it sit there and who knows many minutes I could've saved by going to a Starbucks drive through on Alvarado for a faster service. read more

Starbucks - Starbucks goodies - Coffee & Tea Near Me - Los Angeles, California

What a nice starbucks! I have been in this plaza so many times and have never walked in until I was in the area for lunch and it just happened to be the starbucks pop up day at this location. What a find! This location is decorated very nicely and it's quite spacious. I have not seen a nicer starbucks in the area. Parking isn't that great but I got lucky and found a spot on the street. read more

Starbucks - Pop up day - Coffee & Tea Near Me - Los Angeles, California

Ambiance: 5/5 Clean, spacious and comfortable Service: 5/5 I had the pleasure of being helped by Ignacio (2 nights in a row), the barista who stationed at the register during the night shift. He was accommodating. Liked his positive energy. He made my coffee more enjoyable. read more

If you like hot coffee you will usually have to wait an hour after opening time. I'm a regular customer and this is an ongoing problem read more

This is probably the worst customer service at Starbucks I have ever experienced. This isn't the first time in this location , but this is a bit concerning. The cashier this young gal, ringed up a couple in front of me, and after that she turned around and walked away without any words and started a conversation with another employee at the barista area. She seemed very happy and comfortable talking to them. About 3 to 4 minutes went by, and she started walking back towards the register, but she looked very serious almost upset. She stands in front of the register, puts her to fists down on the counter, and without a single word she just stares at me. It was an awkward 5 to 10 seconds and finally I decided to greet her and I said...Hi! How are you doing today...she just looked at me and responded "I'm ok"... I said, seems to me that you're not having a good day right? And she just moved her head from side to side. I ordered and I paid for my coffee and I said to her...I hope your day gets better, and honestly at that moment I truly thought she was having some personal issues because unless it's really bad, you may have that type of attitude. My order took a good 10 minutes and while waiting for it, I observed that she was having some very animated conversations with her co-workers and she had this big smile all the time, and then I realized that she wasn't having a bad day after all, and I was just another annoying customer to her. read more

This Starbucks opens@5:30am, which is very convenient because I'm out the door@5:30am. Really grateful for hard-working baristas here! Drinks are consistently good. read more

See all

Amazing Starbucks! It has relaxing, open and clean facilities that I am in love with! Definitely one of the best starbucks in the neighborhood. Keep it up!(: read more

Starbucks - Starbucks cups and bottles. Sandwich fridge. - Coffee & Tea Near Me - Los Angeles, California

See all

Charlie, Christian, Karen, and Ignacio always go above and beyond and always so welcoming! They truly care about their customers and always make sure everything is up to your standards. Thank you for being amazing! read more

I ordered honey almondmilk cold brew and found many white clumps/sediments in the bottom half of the cup after i took it home. Irritated, I returned to the store to have them make me a new one but the barista essentially brushed me off saying that they "are really busy right now and that it's just the syrup that condensed." Really? It wasn't "bad" milk that caused condensation? I got no replacement nor refund. read more

This is a very cool Starbucks location with a pretty great outdoor patio with lots of seating in the back. Everyone who works there have always been very nice to me and my drinks tasted just right. I also love the fact that they have 2 bathrooms which are open to public in COVID time. 10/10 stars! read more

I love the fast service and variety with outside seating, too. I needed to buy a gift cards, bottles, coffee ground you name it, it has it all. read more

Starbucks - My god - Coffee & Tea Near Me - Los Angeles, California

I would like to take the time to recognize Michelle Louise, and Gabby for helping me today. My bag from another Starbucks was leaking and they all immediately rushed to help me. Obviously this team is well trained, friendly and wonderful read more