We used Move Central last week to move our 2 bedroom apt to another building located in the same complex. We had a two man team that showed up at 12:45 to move just our furniture and a few lamps along with some art work. We assumed this would be a 4-5 hours move since we moved all of our clothes, kitchen and other miscellaneous items ourselves. At 9:10 that evening they were finished. They broke one of stand up lamps and actually kept it and still have not received any confirmation of the claim. They total charge was $1825.00 for the move. This included $750 in miscellaneous packing material in which they pack and wrapped our furniture and artwork like we were moving across the country. The two man team were nice but were totally milking the move. They purposely took their time and dragged their feet. They took a hour break to get something to eat and gas they truck for which the charges us for their time. It took them 6 hours to load the truck and 3 hours to unload...hmmm. I wound never recommend or use this company again for any type of move. The charges were unwarranted and their business ethics when it comes to charging fair prices for materials is less then honest. Lastly, they should take a closer look at their business practices!! Good luck Move Central. You will not get a recommendation from us or the network of friends we have. Also, one the largest Apartment Owners in the Calirfornia is well aware of your practices. read more

Allow me to say that my movers Anthony and T.I. were outstanding! Professional, punctual, & efficient. If not for them this would certainly be a 1 star review. I have had my share of moves and this one took me by surprise tacking on almost $600 for packing materials. I understand these costs must be passed to the consumer. However, never have I been taken for such a ride financially. I am not upset but thoroughly disappointed and will not renew their services. read more

When the movers got to my home they informed me that my move would cost more than double the price I was quoted (more than $3000 for a 3br townhouse). The time it would take DID NOT CHANGE, but after all the added fees, it would cost me MORE THAN DOUBLE for the move. I did not have any items over 200lbs. When I tried to get the refund for my deposit, the manager Angel called me personally to apologize and refund me my deposit. read more

RUN RUN RUN RUN RUN far away!!!! I have never felt less of a company. They take advantage of you 100%. They overcharge everything and gaslight you into believing that you are stupid because they "record the conversation". I took down my bad review earlier because they said they would refund my money from blindsiding me by how much it really is. I am waiting on over $200 from them on our overpaid storage. I doubt I will get it back. RUN RUN RUN RUN RUN far away!!!! RUN RUN RUN RUN RUN far away!!!! RUN RUN RUN RUN RUN far away!!!! read more

Probably the worst things in life are paying taxes, dying and moving. But if you're gonna move I would say connect up with Move Central for a quote. In November 2020 my roommate told me that we would have to move soon as the homeowner wanted to move back into that house that we were living in. Moving is always a stressful time because free time is wasted sorting, packing and transporting. My roommate told me he would hire a company to move the large items. Moving day came and a three man crew and a 26 foot box truck showed up in the 9 o'clock hour. Delicate items were bubble-wrapped and large items were handled with care. My roommate and I had a three bedroom house and the garage packed with items. I was impressed that they had everything out in under six hours. The crew filled up the box truck two times and I don't even think they took a lunch break. My roommate is planning on buying a house this year and I hope to be in the financial place to buy one in 2022 or thereafter. I hope we use Move Central again. In conclusion, if you're in the San Diego area doing a local move I highly recommend you check out Move Central. read more

Alot of hidden fee. They told me over the phone that they charge 139$ per hour and 109$ fee. When it came to pay they wanted to charge me two hours extra plus hour extra for the drivers lunch time. Unbelievable. They make u sign a contract w out reading anything. I never write bad yelp review but they definitely deserve one. Also they told me they will start at 8 and came at 12. Very very bad service. Be careful. I wish I knew about it. They charge u two hour extra for traveling time read more

I contracted with Move Central for three different days for 3 projects related to my move in December of 2020. Sadly they completely fell down on two of the three projects. They showed up late, their trucks were old and one of them leaked oil all over my new driveway, they damaged my new house etc. Beyond that, they substantially over billed me. Major issues included billing for the hours not worked, billing me for several hours for four people when only two people showed up. Double billing me for materials etc. Sadly, not only could I never recommend them, but if you used them recently, I highly suggest reviewing your bill in detail. read more

The reasons I give a 3 stars is because the crew broke some of my furnitures without being honest about it. They didn't tell me them broke them! The way they handled the furnitures are rough. Only later after we settled down, we slowly found out why this furniture legs broken, then another, another...the funny thing is how come the furnitures are all broken after we moved in. I am seeking compensation from the company and waiting for their response now! Other than that, the impression I got with Josh, the project coordinator with team is quite good. He explained well on the phone, emails and would provide me a moving checklist. His email reply was very responsive. The guy initially came to give me free quote was also really good. They all seem knowledgeable. That's the reason I got the company to move. 11 November 2021 Update: The company actually has insurance to cover the broken furnitures. I contacted the company but unfortunately I passed their 90-day policy for the claim. But a very nice claim personnel Martin and he was very Helpful. He tried to help his customer and handle it as professional as possible. He actually managed to able to offer me small compensations to recover some of my costs. He said if I claimed this within 90-day, the company could send someone to do some assessment to facilitate the claims better. Just to FYI, how much you can claim it's goes by the the weight of the item, in lbs. Generally, I would hope that the movers are more careful and cautious on how they move or not stack heavy items on the furnitures than for me to go through this claim process. Hope the company will look into that and improve. read more

See all

STAY AWAY FROM THIS COMPANY!!! CHECK BBB!!! YOU WILL REGRET WORKING WITH THEM!!! Dishonest, unprofessional scam artists! These people will pretend to take care of you and then cheat you out of your money! I used Move Central about two years ago to move from San Diego to Los Angeles, and the move went fine. Nothing great and nothing bad job just got done. They explained to me since my items were going into a storage unit, I could keep the furniture pads until I moved out, and when I returned them, it would be credited to my next move cost. Because of the credit in returning the pads, it made sense for me to use this company again. So I spoke with Josh on April 13th, who gathered all my details and estimated the move to take 8 to 9 hours at a cash price of $139 per hour with an estimated total cost of $1400. Josh also reduced my fuel fee from $179 to $129 and said he'd make a note about returning the pads so I'd get a refund for those. He said the movers would arrive between 8 and 10 am. Everything sounded great. I made a $250 credit card deposit to confirm the move. Fast forward to moving day on April 29th, at 10 am, and I hadn't received a call, a text, absolutely nothing saying movers were on their way. I called Move Central and was informed that the movers were running late, and they apologized that I wasn't informed earlier. Mind you, I was at my storage unit already and had already started removing items to make the move go faster. I spoke with Samuel, who apologized and offered me an insulting $50 credit because the movers would arrive 2 hours late. I spoke with Samuel again later, and he got an attitude and dropped the refund to $30 if I didn't like the $50. At this point, my mind was blown, not only by the unprofessionalism of the now 2-hour late movers but by the unapologetic rude attitude of their staff. Shortly after the terrible call with Samuel, another person named Pedro called me from Move Central and tried to apologize for Samuel's behavior. He said that their calls were recorded, and he heard how poorly Samuel handled the call. Pedro explained issues with the drivers, how the company hates it when things like this happen, and that he would monitor the situation from start to finish. Still, unfortunately, the movers likely wouldn't arrive till 1 pm...3 hours late! Pedro claimed he would talk to his boss to see what they could do for me as this situation was obviously very bad. I remained calm and accepted the explanation, and told Samuel I appreciated the honesty and that he would try to make the situation right. Fast forward to 2 pm, now 4 hours late! I called and spoke with Pedro again and told him the situation was beyond ridiculous. Pedro had very little to say, I just kept telling how horrendous the situation had now become. Finally, at 3 pm, 5 HOURS LATE, the movers arrived and started the move. The movers informed that they were on another job just before mine. I finally arrived at my new home at about 10 pm, and the movers opened the truck and called the office to inform them that they were about to unload. Pedro, the guy who seemed so understanding and caring hours earlier, told the movers to cancel the job, keep my stuff in their truck and come back and finish tomorrow. Pedro told them it was too late. Pedro would let me and my family sleep on the floor in our new home with no blankets or clothes...NOTHING!!! At this point I was beyond angry, beyond frustrated, I was just in stunned disbelief. Pedro called me and told me that it was too late for them to finish the job, but he'd let them do it. I struggled to keep my frustration at the fact that he was talking as if he was doing me a favor to finish the job he seemed to care about so much earlier. Pedro had an attitude toward me as if I'd done something wrong because the job wouldn't finish till midnight. I couldn't believe what I was hearing. If you were supposedly following the job from start to finish, you would've known the job started 5 hours late and end 5 hours late at midnight. Pedro then told me it would cost $1620 to finish the job which I knew was a ripoff but they wouldn't unload the truck till I paid that amount in cash. Again I had already paid $250 for my deposit, so now this move which was estimated to be less than $1400 was costing me $1870. Pedro said I could call the office on Monday and discuss any credits or refunds with customer service. Fast forward to Monday, and it took 6, yes, 6 phone calls to finally talk to Jay, who, like everyone else, pretends to care with the, "Wow, five hours late, I'm so sorry." Then Jay says yes it costs $139 per hour in cash and that I should be refunded for the furniture pads I returned with the movers. Jay said he would escalate this to his boss and try to get things fixed and that they would call me. Surprise, surprise, 24 hours later, and absolutely no phone call. This was the single worse interaction I've had with a business in my entire life. read more

ABSOLUTE CRIMINAL ORGANIZATION- EXTORTION SCAM. WE ARE LOOKING TO FILE POLICE REPORT FOR STOLEN ITEMS THEY ARE NOW RESELLING. WE WILL SUE THEM. Every item we had, was promised by Christian to fit into the truck. On the day of the move 10 items that cost at the least $6000 could not fit so we had to leave those behind. We even had to rent a U-HAUL truck to bring some items that could not fit and still had to leave those 10 items behind. They then drove off with the truck and proceeded to remove from it the MOST EXPENSIVE ITEMS into their warehouse and before beginning the x country move--such as a peloton bike, vasa trainer, weight set etc and said they were "too heavy" for the truck. They didn't inform us just had the truck show up x country without. Items are now back in their warehouse surely to be RESOLD for profit. THEY NEVER LET US KNOW ABOUT THIS. The items they removed also far exceeded the weight they claimed needed to be removed. Christian did a terrible job looking over the stuff we had and in the end had too small of a truck to fit everything which cost us items that were worth upwards of $10,000, I just named the worst of it. Here's more: The day of the move I expected them to arrive at 8 am to pick up the stuff and leave by 12 am. I call in and Jay tells me they would get there around 1 PM. Jay lies to me and these movers arrive at 5 pm (9 hours late). Apparently their truck didn't pass inspection and before that they were already running late. The rest of my family leaves for the road trip while I have to motivate these movers to get the stuff in as it is very late into the night. I did 75% of the work to say the least while the driver and 1 mover (the contract said there would be 3 movers) sat around lazily and carelessly putting things in the tiny truck. They put stuff in the truck in the least logical way possible. Yes again we had to leave multiple items. Since they leave so late I'm not able to get to the hotel in Las Vegas we booked and had planned for a very fun night with the family. Instead I sleep on a piece of cardboard. From there on Jay absolutely promises everything else goes very smoothly and we will be compensated for the missing items. As of right now we have not been compensated and are filing an insurance claim for these missing items. We are also filing a police report for items removed. Again during the trip we are driving as fast as possible back to the destination and especially myself because I was set back from day one to meet the expected arrival time which was June 26th in the afternoon. This driver drives the minimum he can. We are never informed that they are behind in the trip and we have to check in ourselves with the dispatcher. Since the driver had used all his driving hours they had to find a new driver which delayed the trip even more! The moving people ENDLESSLY DELAYED THE ARRIVAL TIME. The movers finally arrive on June 28th after 1 pm. It gets even crazier. They bring 2 people to help get things out of the truck and into the house, THE CONTRACT SAID 3! One of the movers tells us HECTOR told him we will pay him ourselves AND additionally HECTOR tries to ROB US OF  an additional 1750 to close out the move which was not in the contract. We refused to pay this because there's nothing like this in the contract. HECTOR tells the mover TO LEAVE WITH OUR STUFF and call the police on us. The police arrive and we explain everything about this CRIMINAL COMPANY. The police agree with us and leave and we continue on with putting the stuff in the house. Since it is very late at night by now and this is the biggest mess I have ever had to deal with all our stuff is laid out in the wrong rooms, NOT EVEN PUT TOGETHER. YES AGAIN I HAVE TO DO MOST OF THE WORK PUTTING STUFF IN THE HOUSE. The people over the phone, Jay, Leo, victor and Vladimir. These people are complete CRIMINALS to say the least. Every phone call with them was the same, for example: "We are very sorry", " I will see what I can do and will give you a call back", "I understand." These people DO NOT CARE to help or actually listen to your problems, they just want to get down with you and move on to ROBBING the next person. No one ever gave us a call back or tried to make the situation better. In the end we have too many broken items, STOLEN ITEMS BY THEM, SIGNIFICANTLY OVERCHARGED and created the BIGGEST HEADACHE OF MY LIFE. NO ONE IN THIS COMPANY cares. ALL THEY CARE ABOUT IS STEALING YOUR MONEY! If I could give this -10000 stars I absolutely would. THIS MOVING COMPANY SHOULD BE SHUT DOWN! read more

TierOne Movers - Movers Near Me - San Diego, California

Amazing service. From these two gentleman Keith and Sandrick they took car of all of our moving needs. Securing all of our items safely with no damage during the move. read more

TierOne Movers - Keith and Sandrick - Movers Near Me - San Diego, California

Movers stole my Prada bag moving from our apartment in Mission Valley to Vista. Do not recommend.

Yes, it's been bothering me for this long. Read the reviews and you'll notice it is only 1 star or 5 star reviews. Obviously the reviews are being gamed. The 1 star reviews are accurate and in line with the experience I had. This company asks their employees to bug people into leaving reviews and incentivizes them with discounts. They did call me after they royally disrespected my time, my privacy, and my property and asked me to change my review. They disrespected me by posting a name in response to this review that clearly is not the name for my profile. They should address me by my chosen name. Then their employees TEXTING a debit card number to another. If I wasn't so pathetically exhausted from stress and trying to sort things out, I would've fought it more. I didn't. At least the card wasn't compromised, but holy moly that is dangerous. read more

Move Central came to our office to give us a quote. I cannot get back to the original quote because when I select the link the document has been updated. We are very unhappy with the move for several reasons. 1. The original estimate was for 8 movers and 3 trucks. We only had 6 movers, and one of them got sick and had to leave halfway through the move. so the second half of the move was only 5 movers. As you might imagine, with fewer movers the job went into overtime and then double-time. When we were moving into overtime I asked if we could finish the next day. I was told by the lead guy who was on with dispatch that no movers were available the next day and there would also be a storage fee if they didn't finish on the same day. So we finished the last half of the move with 5 guys and two trucks because the guy who was sick needed to take the third truck back. This required them to consolidate everything packed in the third truck into the second truck. This added even more time to the job. And the guys were exhausted for the last half of the move, so they were moving fairly slow - not their fault. I believe we were still charged for three trucks and 6 guys for the entire job. Had we had 8 movers much of the overtime would probably have been unnecessary. 2. As suggested by the representative that gave me the quote, I provided the lead mover with 4 rolls of shrink wrap and there were two left over and we still charged $250 for shrink wrap. 3. Two of the desks were not adequately disassembled and so they were severely damaged during the move. You cannot move a desk made of particleboard on its side when it has not been disassembled without ruining it. This is exactly what happened to both of the desks. The guys didn't even try to reassemble the parts of the desks they did take apart. Had we known they would not fully disassemble the desks we could have had that done ahead of time. Other furniture was also damaged. A brand new podium had scratches all over it. In addition, the exit sign in the first office we were moving out of was damaged and hanging by a wire, and the clear panel covering the lights at the top of the elevator was broken during the move. The elevator also had several scratches on the walls. The landlord will be charging us for these items. 4. Overall, the job was just sloppy. The shrinkwrap was only removed from some of the furniture, trash and cigarette butts were left behind in the parking lots, trash was strewn throughout the hallways and walkways, a pot with a plant was broken and the plant was thrown in the bushes, and the broken pot left in a box on the side of the parking lot, several items were left behind in the old office so we had to rent a truck to move the items. Even one of their dollies and blankets were left behind. We still have them. It was a very disappointing experience. I have sent two emails and made one phone call to the company and have heard nothing for over a week. read more

Movers were very slow, young and idiotic, could not follow basic instructions. They trashed a suitcase of mine FULL of my personal belongings, and when reached out to customer service on multiple occasions for compensation.. no response was provided. Don't waste your time here, there's much better mover companies around with better customer ethos read more

It's interesting because their competition actually messaged me when I told them I went with central movers with a text that read 'call us the day of the move when they do not show up....' Where do I start. I am giving this ONE star because when the moving guys finally showed up they were very nice. I booked this move at the end of SEPTEMBER for Oct.23 originally at $120/ hour. I then had to move the moving date to 10/30, I asked if the price would be the same and Ceaser the sales guy said 'it'll show up different it'll say $160 but yeah everything will stay the same' that to me says yes it'll still be $120....he didn't clarify a damn thing he said everything will be the same when, in fact, nothing was the same, not the day, time, nothing. And that caused some drama and me calling and and having to go over the phone recordings for the customer service rep to tell me her should've been clearer but we can't change it...it's 160/hr' whatever. I put the deposit on it (asked for Cesar to send me the receipt multiple times and he never did) Fast forward may I remind you I booked this a whole month in advance. I checked in a few days before the move to make sure everything was set to get. They said yes they'll be there between 8 AM-12 PM- great, I wake up before 8 make sure everything is ready to go....then wait, 9...10...11...11:30... so I call them, wanting an ETA. The sales guy tells me the dispatch will call me back in literally one minute and tell me what's going on.....15 mins later I call back, I get assured by Alex that the truck is on the way it'll be here within the hour and they lowered the rate to $140/hour.....AN HOUR AND A HALF GOES BY I am getting mad now....I call them back...Alex tells me they were not on the way IN FACT the truck has broken down and they didn't know when it was going to be fixed!!! They lower the rate again....this time to $130/hr They wouldn't have even done that if I hadn't told them to. They didn't offer to lower the rate, I had to tell them they're now wasting my time I booked this over a MONTH ago and they need to change the rate again. Side note:::I am so mad because NO ONE was going to call and tell me this. NO ONE was going to pick up the phone and say 'hey we are so sorry here is the situation' NOTHING they were just going to leave it until someone could get there which is such bullshit and such poor customer service! I am stressing out thinking I need to find someone who has a truck to help me move, Anyways, Alex passes the phone to John the manager....John is not helpful he says oh the truck should be fixed by 3 PM (mind you I took off work for this!) and that he will call me back at 2:30 with an update he promises Welllllll 2:30 comes and goes and guess who hasn't called! I call them back and talk to Ryan and he tells me the truck is now on the way....John I guess didn't want to talk to me because I told him the next call I make to them I am cancelling this, calling the bank and disputing the deposit, and getting someone that will show up. I get a text at 1:54 telling me the movers will be there in 30 mins! I'm extremely doubtful. They show up almost an hour after that text. The guys were very nice and professional and moved quickly. I will give them that. Below is the time stamped of the two changed rates, the one the way' text....which I'm like really...are you.. and the 'the movers are here' text The only recommendation I would make for this company is to not use it. I would never recommend this company in a positive light. It is sooooo easy to pick up the phone and say 'hey we apologize but this is what is going on' and no one even did that. No one had half the mind to say 'she's a paying customer she needs to know what is going on' nope! I had to be on them for hours to get them to show tf up....NEVER again will I use this company they're completely unreliable and their customer service is crap. Thank you for reading! read more

TierOne Movers - Movers Near Me - San Diego, California

Movers took an extremely long amount of time even though everything had been packed and labeled for them. The dumped everything into the middle of my living Room of my new home after being asked to place in the correct rooms. They lost the legs to my Room and Board couch and offered to only cover .60 per pound of the sofa. Completely unprofessional and rude. Extremely hard to get ahold of anyone who works there consistently. It has been going on 2 months since my move. I've filed a complaint with the BBB and I do not recommend this company. read more

Had a the best possible moving experience I have ever had because of Move Central. Specifically because of Alfonso and Joe. Punctual, friendly, hardworking and professional. They were extremely accommodating and helpful. Today was not a day I was looking forward too, I mean who looks forward to moving day??... These guys made it a much more pleasant experience. Thank you Alfonso and Joe! You rock! read more

Nothing short of extortionist... Provided move bid, exceed the bid substantially and only moved a portion of our property without telling us ahead of time. When finally talking to a "operations manager" and a "dispatch manager" ... they wanted to charge another 9k to deliver our items. Out of the items that were delivered... So many things were damaged! Some boxes 2/3 full of broken items... two art sculptures completely destroyed... After going to retrieve the remaining items... Things were tossed into storage bins with no care taken in protecting the items... read more

See all

Move Central helped me with a San Diego relocation in April 2023. They were recommended by both my realtor and the complex where I moved so I expected a positive experience. What I got exceeded my expectations. San Diego crew, James and Mark were professional, personable, respectful and prompt. They went above and beyond the job they were contracted for. I booked them for a full day but planned for them to only move already packed boxes from one location to the other. I ran out of time to pack one full room of fragile electronic equipment before they arrived. They packed it without complaint or hesitation. Everything arrived in perfect condition. At the new residence, they had to park quite a distance away which meant long walks shuttling between the truck and the residence. They did so efficiently and without complaint. They were excellent communicators, ensuring every box was placed where it needed to go. I would hire James and Mark again in an instant and recommend them highly for your San Diego move. read more

TierOne Movers - James & Mark, Move Central San Diego - Movers Near Me - San Diego, California

I would give 0 star if I could. This company have no morality and ethics I can't believe they still exist.... We moved from Socal to San Francisco. For the start, they charged us triple times for the materials! I thought I can live with that, but then they were also dishonest about the time they spent moving our stuff.. by the end, we realized they lost our tv legs in the move. At this point, move was done, and movers were just nonchalantly looking for it for hours but then their representative on the phone charged us for all those hours even though movers told him those hours didn't count. (I do not blame the movers much, but the representative on the phone was definitely an immoral opportunist). Even though we complained about lost tv legs to their representative, their customer service never reached out for that issue. Long story short, we paid almost twice the amount they "quoted" us! lol That move was such a traumatic experience I never want to go through it again! read more

If I could give zero or negative stars I would. They broke my peloton, damaged most of my furniture, and lost a lot of my personal belongings. Then they promised hand over foot they would make it right. And then they offered me $500. That clearly doesn't even cover the peloton. We had to haggle and argue with them for months and finally gave up. Please don't put yourself though the anguish of working with these unprofessional people who have zero respect for the job they are doing. read more

TierOne Movers - Movers Near Me - San Diego, California

See all

I was with my friend when they were moving her stuff, and they lost the legs to her $1200 couch. When she tried to approach them for it, they offered her a 1 hr discount. Reached out to upper management and they are playing phone tag with her. IF YOU HAVE EXPENSIVE ITEMS DO NOT USE THIS COMPANY. NOT WORTH THE RISK OF YOUR ITEMS. read more

1. Unprofessional Staff. 2. They charged me for an exorbitant amount of packing materials (which was not used). I spent days on the phone with them trying to correct this mistake. 3. They lost my step stool and a box with sentimental, heirloom contents. 4. I ended up paying way more than the price quoted. Too expensive for inexcusable oversight and errors. Their high prices does not reflect the quality in service! read more

This was my first time using movers to move and it was possibly the best experience ever!! In general I didn't have much stuff, I had about 2 rooms worth of stuff. They came, helped me pack and move and unpack and all together it took about 4.5 hours including drive time from SD to Irvine. read more

I had a wonderful experience moving...what?! I know, it's super weird, right? It was pleasant due to the staff - Victor and Hou helped with my move and they were friendly and helpful. I asked Victor to help me put together my heavy ass bed together because I am too scrawny to do it on my own. Victor didn't hesitate to assist even though it wasn't part of his job. Hou was remarkable as well. He helped me place items in the appropriate places and didn't seem to mind at all. When I tried to move stuff on my own he insisted to help and was kind and friendly. I have moved about 5x and this is was the best moving experience and it was very inexpensive! Remember to always tip staff well, it's a lot of hard work moving furniture and miscellaneous items! :) read more

These guys are SCAMMERS PLEASE READ THE REVIEWS its ALL TRUE!! Double charged me the movers took breaks and my daughter and I had to move the stuff ourselves at the end if not they would charge me more!! If I did not pay an extra $1200 they would not give us our stuff and put it in storage and we would pay more!! Stan from Move Central please spare your I am sorry act!! These guys are changing their name since they have too many negative reviews now!!! Let's all do a class action suit against these criminals taking advantage of us!! read more

These folks came on a Sunday....on Father's Day....instead of spending time with their kids and families, they moved us. Quick, efficient and totally pleasant folks to work with. Affordable too, could have gotten our own packing materials ourselves, but it's sooooooo much easier to have them bring it. Dispatch is very efficient and will maintain contact with you to ensure a smooth pack out and move. We had a bit of an issue settling the final bill using their app, but it was not a problem as dispatch walked me through it and settled it within seconds. Very, very grateful for these guys. We achieved what we wanted to achieve (pack out and move to the house) in under 8 hours. read more

I was unsure if I should hire Move Central for my move from San Francisco to LA because of the mixed reviews here on Yelp, but decided to because their pricing was lower than the initial company I was going to go with and another user with a similar move had a positive review, and I am very happy I made that choice. The 2 movers I got were on time, professional and efficient, and the final cost was as I was quoted. My stuff arrived safe, in same condition and in a timely manner so no complaints there either. I cant reconcile the differences in experiences between all reviewers except for making the assumption that maybe my move was more straightforward and "simpler". I moved from a 2-bd apartment to another (both about 750 sq ft) and had packed everything myself using packing paper and wrapping my large furniture. I had nothing to disassemble/reassemble, no piano, pool table or XL mirrors and took my computer and TV with me on the car ride. Also, the sales team and dispatch teams appear to operate as separate entities from the vibe I got so I could see how that could be the cause for some of the negative reviews I read. It's really unfortunate not everyone has had as positive an experience as I did but if you are doing a similar move to mine, I highly recommend them! read more

Move Central was so easy to work with. From the moment I made my first inquiry to the delivery of our furnishings, I found this company to be well organized, the process efficient, the movers/schedulers prompt, polite, flexible, and the services reasonably priced. You won't be disappointed! Thank you for a very positive experience. read more

Lowrell D. and Carlos G. were fast, efficient, professional, and friendly. They made our long distance move for our in laws go smoothly and without a hitch and would highly recommend them! Cash discount was also a bonus and were easily more affordable than other moving companies around. read more

If I can, 0 stars. Appointment is afternoon12-5 pm,morning 8 am call me say they need change my appointment 8am. Too rush to prepare everything, contact loading dock and everything ready, 10:30 start service. Mover nice, but not very skillful, even sofa hit the wall cause dented wall, I expected 4 hours could finish 1 bed apartment moving, actually done with 6,5 hours. The worst thing is: The company call me say total 9 hours, over charges me and didn't want hear my call, even the mover still there listening the call and proof of 6.5 hours total. They charged for credit card immediately and hang out my phone. Bad, bad, bad company. BEWARE !don't waste your money and time read more

I'm always about doing the right thing. I did post a review about my experience with this moving company, and it was not good. I did review and removed the bad review. Please read below. Move Central reached out to me, they did put my concerns first and listened to me. I greatly appreciated Angel working with me to resolve the loss of my 49er jacket that had a very sentimental feeling for me. Angel thank you for reaching out to me and for understanding my frustration. I do believe everyone deserves a second chance, this is it. I respectfully believe in Move Central will take care of there customers. Thank you Luz Santos read more

Great company; I've used them twice so far, one for a move from downtown San Diego to UTC and a second move from UTC to LA county. The quotes have been accurate and very reasonable, great communication and updates through the process. The movers have always been nice, very efficient but thorough with things. Haven't had anything damaged or broken in either moves. Would use again read more

DO NOT USE THIS COMING, they are the worst moving coming ever. they do not care about your belongings they broke my TV, and dinner table, and all of my glasses. On top of breaking all of my belongings they over charge you thousands of dollars. Again the worst company ever, I hope they go out of business soon because they're very unprofessional. If you try to file a complain with them it's a constant struggle because you can not get a hold of someone who is in charge, there is no manager it's just a bunch of idiots working for this company. Everyone who works here is also so rude! its unbelievable how careless they are. They broke my brand new TV, and all they offered me was $150, when we all know new TVs cost way more than that. THEY ARE A JOKE OF A COMPANY. ATENCION ! comunidad hispana está compañía da muy mal servicio y te cobran como profesionales en realidad son niños haciendo un mal trabajo, mucho cuidado con esta compañía , el esfuerzo q hacemos y sacrificio para comprar nuestras cosas para q vengan estas personas q no les importa lo q cuestan las cosas!, no contraten esta compañía porque solo quieren tu dinero pero no quieren rembolsar tus pérdidas . read more

See all

I was concerned about the reviews where customers mentioned unexpected charges so I expressed this to my sales representative Alfred. He included a roll of shrink wrap and assured me if I had everything packed and only reusable materials were used (moving blankets), there would not be any other charges. Ahead of the move, I purchased mattress covers for the mattress and box spring, extra boxes of all sizes, an extra roll of large shrink wrap, a few rolls of small shrink, and a giant roll of bubble wrap. I had every single item that could fit in a Lowe's moving box in a box (pro tip, the wardrobe boxes are great for heavy/bulky items). The movers Michael and Jay were a dream team. They were professional and efficient. I told them upfront I wanted to avoid any unnecessary materials charges and showed them my spare packing supplies. They only used my supplies, the Move Central moving blankets, and the roll of shrink wrap Alfred had included in our quote. Michael and Jay communicated well and took into any consideration any special requests we had, including the order we wanted items loaded and unloaded. They made what could have been a very stressful move into a positive experience. I highly recommend Michael and Jay at Move Central. read more

First, the good: the actual movers were very nice guys, not particularly efficient, but personable. However, my move from a one bedroom apartment to the same took approximately seven hours. And they were only twenty minutes apart! Granted, the apartments were not directly on the street and the second had stairs. But seven hours? I didn't have an overwhelming number of large pieces; most were small or in boxes packed long beforehand. They even used giant boxes on dollies to move the small items from the apartment to the truck and then the reverse. As the sun was setting, I asked them if there was anything I could do. They suggested that I help move stuff upstairs, so I did. I just needed it to be over. Even with the help of friends, it has never before taken so long. The scheduler and whoever else answers their phones and texts and emails are not cool. I received one quote for the hourly rate before my move and they charged me a different rate afterwards. They also tagged $35 onto the bill and I have no idea why. I tried contacting them about this but received no response. This move cost me around $900 simply because I didn't want to participate, yet I had to do so. Next time, I'll rent a truck and figure out the rest myself. read more

Moving is so stressful and move central has always made it an easier process! Juan and Isaiah were amazing ! Actually cared about my items and never complained about all the stairs ! I was moving from a place with 3 flights of stairs to a place with one long staircase. Great communication with the company and I always knew what to expect. Appreciate no sticker shock at the end. Well worth the money. Great Job! read more

I booked my service a couple days ago, very last minute. Super easy and informative. Jason made sure all my questions were throughly answered. Day of, the guys got to my place no problem. Super friendly. Followed the few guidelines my building has with moving, and everything was safety delivered to the destination. Entrusting others with your belonging is scary, but they made it incredibly reassuring! Thank you! read more

I ordered movers from this company. I was moving from 1 be with loft to the identical. I had very little furniture, all already disassembled and ready to go. New place was 0.5 miles away. They charged $200/hr. Guy on the phone said it included everything. First, for the first 1.5 hrs they were barely moving, clearly on purpose, wrapping thing in plastic. Why would you spend 20 minutes wrapping soft chairs ? Anyway, until I told them they were barely moving. If I could I would move this with my friend within 2 hrs or less. They took 6 hrs and 5 minutes, charged me for 6.5 hours, total of $1,387! Including $87 for plastic which they used for no reason. They are crooks!! Don't use them. They do all this on purpose. Here are pictures of furniture that was moved and all boxes. 6.5 hours??? Suit it yourself read more

See all