This place was great for us to call in and pick up. We have had only one incident where they forgot our Cesar salad. Did I want that Cesar salad? Yes. Did I want to drive back for it? No. Didn't put it against them. Then this incident happens tonight. I was so excited for my pastrami sandwich bc they always hook it up. Have had zero complaints. So meaty, melted cheese, mustard, pickles and all that grease. I'm here for it. Took a little bite on the side and then had some fries. As I'm swallowing the fries, I look at my sandwich and there's A PIECE OF HAIR. I was shocked. I didn't know what to do with it and just held it. My excitement gone. Finally laid it on a cutting board and opened it up to see how far the hair went and oh yeah, it's nicely tangled in it. Called the restaurant and she was apologetic. She gave me two options, #1 I would get a discount for the next time I ordered or #2 I can bring it back and they would make me a new one. I went with the second option bc a discount on my next order wasn't going to cut it. Everyone knows that. Get there and put my order on the counter since the lady is on the phone. She's done and starts to talk when the lady I spotted to the left comes up and asks if she can help with anything. They're just looking at me like I'm the problem. Lady behind the counter goes your sandwich is ready, pulls it out, opens it and tells me she wasn't sure if I wanted mustard and pickles so they put it on the side since my son ordered the same thing but with no mustard and pickles. Thought that was nice until I noticed it's inside the box with the sandwich, no fries. Now, one would think that they would be piling up the box with extra fries, making it the best damn sandwich it can be. Maybe throw in a free dessert. At least I would and I know some other people would. Not at Tony's my guy. She then asked if there was anything else and you know what I don't have the energy. Still recovering from surgery and wanted something unhealthy for the first time. They gave off this vibe like I was an inconvenience. No, it's inconvenient that I had to go down there for their mistake. Get home and open it up. Not surprised that it's a dinky a-- sandwich. Combed through it with a fork. Took two small bites and was over it. Done with this place. read more

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We live near to Tony's Firehouse and often go there for pizza and other things off of their menu. Although the pizza is more expensive than others in the area we still buy it because it's a good pizza. However, that being said...I've never had an issue with their "we don't deliver" policy. Because we live within a couple of miles and it's no problem to drive down and pick it up. But today when I asked for the little packets of chili flakes and grated cheese, the people at the counter informed me that the owners/management (whoever) wasn't going to buy it any more. I mean, really? Is Tony's saving so much money by not giving out a couple of packets of cheese and chili flakes? come on...perhaps I'll just sit at home, save the gas, and order from Rusty's. No issues and they're 30% cheaper. Good move Tony read more

Great food,service and family atmosphere and . pizza is great and food selection can meet most.clients needs. .

I ordered a pizza for pickup. I asked for cheese and red peppers. They said they were out. But I saw the shakers on the table. I asked if I could use those and they said it's not allowed. Just the tone she said it in had me annoyed. I told her I didn't want the pizza then. Someone came up front with the shakers to let me use them and I said it's ridiculous to not let me use them. They gave me a health violation lecture. After that I definitely wanted my money back!! Customer service there is terrible!! It was just rude!! I'm now at Me N Ed's down the street. I asked if they were out of red peppers and cheese if I could use the shakers on the table. They said "Yeah!! No problem!" read more

The food here is so amazing I love it! The waitress were so kind and they brought me my food fairly quick. The prices are pretty cheap for the amount of food I got and the whole experience was great! Highly recommend! read more

Multiple factors went into my last visit being a mistake. Called to make reservations for a birthday at lunchand said it was doable, so I immediately went down to leave a deposit for a time slot around lunch. Right after leaving, received a call saying that the time was already booked and the next time available was closer to dinner. No problem, could be an honest mistake. At dinner with a group of 10+, we had multiple pizzas ordered for everyone, but 2 people who could not eat pizza for dieting reasons wanted to order something else. 1 person got their food fine and the other was told they couldn't order anything else due to being a big group. Weird rule to have... Day after, we received a call that my wife's wallet was found. Glad they called, but on the way wondered why the wallet was found, but not the purse that it was in. The purse had an AirTag, and after checking we realized it was still there at the restaurant. We got to the front counter to ask for the wallet which they had ready to go. We asked about the purse and we're told that they didn't have anything. After mentioning the AirTag, the employee said "Oh", reached at the very bottom shelf behind the counter and pulled out a brown takeout bag with her purse inside, and walked away into the back room without saying anything. Inexcusable. We used to enjoy coming here when they first opened, but the service has gone downhill and suspicious acts have us no longer coming back. read more

Place gets busy sit close to the bar area for good service. Good pizza the rest of the food and drinks I can care less about. read more

Tony's Firehouse Grill and Pizza - Arcade area - Pizza Near Me - Bakersfield, California

I would give this place zero stars but you at least have to give one or else you can't post. We ate at this establishment on Friday and it was the worst service I ever seen in my life the waitresses never check up on you. You sit there, thirsty waiting on a refill on a water as they stay in the back and don't do nothing then to get mediocre food that is overpriced And very little quantity we ordered the club sandwich with fries $17.99 not worth it barely had any french fries on it. We ordered a Ortega burger which was the size of a McDonald's cheeseburger and charge 1999 for it not worth the money would never recommend it, we also had the fried green beans that are $10.50 for maybe a little kid size meal not worth it. I would never recommend this establishment to anybody especially with how the waitresses are that never check up on you. read more

The food was great. The portions are always large. The server Allie was so nice and professional. The steak was very good! The location is convenient and comfortable. read more

Tony's Firehouse Grill and Pizza - House salad - Pizza Near Me - Bakersfield, California

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Best Breakfast in Bakersfield. Wonderful service, hot, tasty food, and the staff is not only professional, they are friendly! OK

The food and service is always really good The ambien is good But trying to order online, the worst. Get a more users friendly website. I need a easier way to view the menu. read more

Amazing food, best pizza in bako, prices are too high for the portion size you get otherwise it would be 5 stars. You can get an extra large pizza for $10 at Costco, but here while it tastes better, would cost you $40 with tax. read more

The best pizza in town. Our favorite is Tony's combo extra large. Worth the money and so filling. read more

Tony's Firehouse Grill and Pizza - Tony's Combo XL. - Pizza Near Me - Bakersfield, California

When they first opened, I had a bad experience but I think that was due to the newness of the place and growing pains. Since then, it is much improved. The pizza here is always good. I have also ordered wings and salads. All are standard pizza place fare and all are pretty good. Their gluten free pizza is entirely too expensive. I won't order it again, and honestly, it wasn't great anyway. They have a great bar and selection of beers. Beer and pizza go together like peas and carrots. Tony's on 178 is a pretty good place for pizza and to let your kids run wild in the play area. Bring quarters. read more

Tony's Firehouse Grill and Pizza - Pizza Near Me - Bakersfield, California

We came here with our team. We ordered a lot of food for our team parents and kids. Over $800. I wanted ranch and no one was at the register, I had my salad plate and just went ahead and got some from the salad bar. The gal came out of no where telling me I couldn't do that. Ok I understand how much is ranch .75 cents ok paid for the ranch, but come on we just paid so much for the pizza. I got the ranch half way filled. We had left overs and the girl said they didn't want to waste the boxes! Like WTH! Rude!!! Other than that the games all worked kids were happy everyone was fed, but last time we will be celebrating here! The gal at the bar was polite and attentive. read more

Tony's Firehouse Pizza Grill is a Bakersfield hometown staple. The restaurant is big and can host large parties. Perfect spot for Little League teams to celebrate victories. The food is good, we always order the artichoke dip which comes with warm-home fried tortilla chips. We rate it a four-star due to a recent increase in their prices, probably caused by inflation. read more

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Great food, great atmosphere, polite staff and did I mention the was really good. Great for the kids and the parents, big screen T.V's too read more

Tony's Firehouse Grill and Pizza - Great atmosphere big screen TV's - Pizza Near Me - Bakersfield, California

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I got the fish and chips, it was delicious!!!! Great service and very cool firehouse vibe!!! read more

Tony's Firehouse Grill and Pizza - Tony Special - Pizza Near Me - Bakersfield, California

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Tony's has always been great then a couple of months ago they started to change. I called them last Monday Nov. 27 and then again on Nov. 30 as they had told me they didn't take reservations on the phone. So I said both time we are having a family reunion on Sat. Nov. 2 and if Sunday if I walk in here with 20 people will you seat us both times they said yes. Well this morning we walked in they said 2 tables and 2 checks. Then the hostess came over an said they couldn't serve us as to large of a group. Then someone said will what if we all walked in separate would you seat us she said yes well whats the difference. I said I have called twice this week and they said you would take us. She said no. I then said at this point that really F__in sucks she weaved her hand like to dismissed us and left. So I got on the phone and call Jojo's they said they would take us. Then the manager walked up and told us to leave. Never going back read more

We've always enjoyed our food and service at Tony's, the only recommendation we have is to cook their french fries a little more. They are crinkle cut fries and shouldn't be droopy and taste of raw potato. Otherwise. We think you will love your visit, highly recommend! read more

I paid $39 for this overpriced pizza if you tell . I'm writing this because the person who took my order was beyond rude. I order a Spinach and artichoke dip she said we do not carry that with attitude. I told her I order it before and she got irritated and put me on hold for over 4mins. I hanged up and called again she took my order and seemed upset and justified why I was on hold for such a long time. Don't waist your money on over priced pizza and bad customer service. read more

Tony's Firehouse Grill and Pizza - Pizza and spinach and artichoke dip - Pizza Near Me - Bakersfield, California

cant review the food because I walked out. When I went in, I stood at the front for app.1 min. Man came in behind me. Male host( young,dark haired) seated him in the main dining area. I continued to stand there. Then, he picked up the cutlery and a menu and took me to the side room in the farthest corner. Walked off. Waitress came to two other tables. Never acknowledged me. About 10 min. later, 2 ladies were also seated by the male host. The waitress came to them immediately. I got up and told her I had been there ten minutes and I was leaving. No response from her. She walked to the front desk and looked at the table chart. I came home and called to talk to the manager. The host answered the phone. His reply: Sorry about that. Was that today? yes, less than 30 minutes ago. Told him I wasn't coming back and going on Yelp. He hung up on me. Noon on June 10,2021 read more

ATTN: Mesa marin ball players!! Do not think you can come here with your team to enjoy a night of celebration or family time because they turn away any group of 12 or more on a Tuesday at 722pm when the place is empty. No customer service, rude tones, made us feel like we were a bother. This place deserves less than a star. Don't waste your time with a place that lacks in friendly, good customer service and just good manners. They're located right next to a ball park... what customers did they think they were going to receive??!! Gladly, take your money down the freeway to Magoo's, where they welcome everyone with a smile and great customer service! read more

We both had Grilled Fish Tacos.... sorry, no pics. They were devoured before I thought about it. I had mine ala carte, hubs had his with rice and beans! Kudos to this restaurant for following the CDC guidelines! Masks on all employees and all gloved up as well. Appropriate distancing with seating guests! Just wish the other patrons would respect the staff here and wear their mask! Thank you!! read more

Kids love the pizza don't know why guess they found out that there is real pizza other than frozen. Also the Caesar salad is very good

Tony's refuses to serve large parties unless you sit on the pizza side. We came in and did not want pizza. The hostess refused to serve us and said it was policy. They stated that children are not allowed in big parties to sit on the food side. The staff was unable to accommodate our party even though there were plenty of tables and staff available. I believe their staff is not trained to handle large parties and are incompetent. We play at a near by ball park and Tony's is one of the only options to eat at. We were highly confused and disappointed. read more

Chili Verde Pizza This pizza is amazing unique and didn't disappoint. The service was a bit slow is why I didn't give 5 stars but we ordered another pizza to go and I'm sad we don't have one of these in Texas read more

Tony's Firehouse Grill and Pizza - Chile Verde Pizza - Pizza Near Me - Bakersfield, California

Tasty food. I have loved their pizza before but onetime I had a Caesar Salad with steak strips and I was hooked! Recently my brother had the Shrimp and Chips with coleslaw and felt satisfied. I want to warn at this moment they have indoor dining (seems early) but if you are anywhere near Hart Park or CALM Zoo and want something filling to eat outdoors. This is the business to pick up and take to the great outdoors. I am dying to try more dishes from this establishment and it is WORTH the drive from Southwest Bakersfield. read more

Heck no. Terrible service. I have heard over and over again that others wouldn't go back. I never would. Food is mediocre at best

Great pizza, we are just traveling thru and found Tony's online! Pizza sauce is a little sweet but excellent pizza and tons of toppings we had a Tony's combo read more

The pizza and wings was delicious!!!! The restaurant is very welcoming and the staff very friendly a bit pricey but I recommend. The place is very clean and beautiful. I will definitely come again. read more

Tony's Firehouse Grill and Pizza - Pepperoni pizza - Pizza Near Me - Bakersfield, California

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Not good. Today was a bust and well, I'm not happy. Expected better quality. Everything was so greasy today. The pizza box was drench in excess oil. Never had an issue before. Not sure what's going on. read more

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Food was good, we played pool afterwards. Overall it was a good time. Close to Dutch bros also that was a plus.

Poor service Large order, close to a thousand dollars spent, declined to help us to the car. Forgot to put a portion of the order in the order in the oven. read more

Although I think they have one of the best french dips town and their pizza is great, the bad breakfasts takes the rating down. We've given it a fair shot on three different occasions and we won't be going back for breakfast. TOO SALTY SALTY SALTY and just not that good otherwise either. read more

Super cute restaurant. One side of the restaurant serves pizza, has a salad bar, video games & tv's. The other side has tables & waitstaff service, a large menu, bar and a bunch of tv's. The restaurant is decorated very cute and was very clean. The food was typical "bar" food. Mediocre at best. We just needed a quick bite to eat on our way to Las Vegas so the restaurant served its purpose. We appreciated the large parking lot and safe location but wouldn't necessarily return for the food. read more

It's just so-so. Ordered veggie pizza and it was dry because they hardly put any sauce on it and the bottom of pizza was burnt here n there.

Called to get a pizza to go and wanted to also get a salad bar there (which we would eat there since we can't take a salad bar to go???) but we were denied service and said we are not allowed to sit in their restaurant and eat pizza out of their to go boxes that they made for us??? How does this make sense We have also had two other encounters where the waitresses are very rude and horrible service and the bar charges you a different price for the same drink you consistently order... I do not recommend this place anymore it's sad how rude they have become and brainless... read more

Cobb salad was okay. I thought the chicken were croutons because it was so dry, it was a big salad not worth $20

Fast high energy. Walk in order from the menu on huge boards above the registers. Make sure they hear you they got my order wrong but I didnt double check. Then go find a table. What for your order number to be called. Go get your food. Tables turn over pretty quickly at lunch. Full bar. Good tri tip, salads, sandwiches, french fries. High noise level. read more

Tony's Firehouse Grill and Pizza - Chicken fried chicken breakfast - Pizza Near Me - Bakersfield, California