A Christmas Miracle Our gas fireplace wouldn't start this…read moreseason, and living in New Hampshire, it's been nearly impossible to get a fireplace technician out. After sending photos and doing some phone troubleshooting, we were told we needed a part--and that we'd be lucky if it was fixed before Christmas. Then came a video call with Jason from the DMV area, from ABDB Home Services, who patiently walked us through the process. As it turned out, all it needed was a simple cleaning of a clogged duct--something we could do ourselves. And just like that, it works! We're beyond grateful for the kindness, expertise, and perfect timing. Warmth restored just in time for Christmas!

I found ABDB Home Services while searching desperately on Yelp for someone to inspect my gas fp to…read moremake sure it's safe to use, as I haven't used it in a long time and it will be the only heat source if we lose power in this snowstorm. Jason replied promptly and said he'd try to fit us in on Saturday. Cedric came Saturday at 3 and did a very thorough and quick job cleaning and reassembling, answered all my questions and confirmed it's fine to use. They could not have been nicer and we are very grateful they made the effort to fit us in at the last minute. Five stars!

My first time ever having my fireplace serviced (10 years). It kept flicking on and off. I went…read moreto yelp yo find a person and I found Liam. He is a true professional; solved my issue and completed the required maintenance. I even called him back a second time because the flickering was happening. He showed up and dismissed the issue with a solution. He didn't charge me anything! He is officially my go-to for my gas fireplace! Thank you!

Great communication, went above & beyond to clean fireplace. Very reasonably priced & was able to…read morecome provide support quickly.

We had some fairly unusual requests and we're trying to fit this installation into a larger…read moreproject. The folks at Nova Fireplace were very helpful, flexible, accommodating and knowledgeable! We will definitely have them back for annual servicing, etc.

I feel offended with the quote I just received. $12,000 to $14,000 for a basic cassette style…read moreinsert fireplace, to replace a pre-existing funcitoning unit. No new construction, no new gas line, no new electrical. Average same units and installation in Woodbridge, VA are from $1500 - $3000 from a prior quote and researching Angies List for this area. When I doubled checked with the sales lady, she confirmed...$14,000 for their simplest P36 unit. I'm amazed and offended.

So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

We wanted to get our Chimney inspected. It took about two months for me to get my inspection…read moreappointment. They don't follow up on paperwork easily. I had to call back to receive my invoice. I called again so that I could make an appointment for the work they said need to be done on the outside of our Chimney. Still waiting for a response. This is something that has to be done in warmer weather because of the bricks and outside Chimney work. I will update my review when the job is completed. Which includes setting up an appointment for the additional work need outside of my Chimney with the brick work. I do appreciate their honesty about for safety reasons to not use the fireplace.

Had Jim come out to re-install a Chimney Cap. He and his tech showed up and got started…read moreimmediately. Very professional, knowledgable, and all-in-all nice guys. Only Problem? The Chimney Cap HADN'T blown off MY roof, my neighbor's adult son was mistaken. Looks like it was THEIRS! Jim only charged me for a service call (basically gas money) and he left me with his business card and a story to pass on to my neighbor's oldest son who can laugh at his youngest brother for years. (Hey, there were five of us in my family growing up. I know Sibling Dynamics!) Definitely would recommend Jim and My Chimney Sweep Service for your Chimney needs.

I need it a mi e out cleaning for the home's chimneys. Jim was responsive, reasonable, and got the…read morejob done. I would recommend.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

Paul was able to schedule us within a couple of days from our first contact. He quoted a number…read morewhich was fair. This is not the first time we have had this fireplace/ chimney cleaned. We have never used the same Company twice. That will change now. He was professional, informative, very careful to keep our house protected. He was incredibly thorough. He even used a drone with a Hi Res camera to inspect the outside; all sides from top to bottom. I cant recommend them high enough.

Paul was amazing from start to finish. There's no guessing game. He told me exactly what to expect…read moreand he truly kept his word. Very honest and reliable. So glad I found this company. Great company like this, should get rewarded by more business. I will definitely recommend all my friends and neighbors. Utterly so impressed!!

We used this company in 2017 when we first bought our home in Annapolis, to service the two gas…read morefireplaces, when the propane was first reconnected. Last year, I had noticed some problems (noise, stopping & starting) with the fan blower, and this year, we knew we needed a repair. I finally found their phone number and scheduled an appointment. Their office & scheduling functions are very professional. Rob came out today, right on time, and replaced the fan blower assembly. It is much quieter now. He explained everything as he made the repairs, and now we are all set up for the winter holidays.

Every so often you come across a service that makes you realize this is how it's supposed to be…read more Easy to schedule, confirmed and showed up on time, made efficient use of time and reasonably priced. Rob is obviously knowledgeable and patiently explained things to me. He did a thorough and meticulous job. Unquestionably our go to for gas fireplace service from now on.