The food is good. Unfortunately the service is horrible. There was less than half capacity and we waited over 10 mins for a water, and it was only because the lady cleaning tables realized we had no water and went to find out waitress. We waited for our check about 15 minutes after the girl brought out our to go boxes. This place doesn't have enough foot traffic to have this slow of service. Food is pretty good but management needs to step it up! read more

This place is very nice.. The service, food and the well lit very clean restaurant is very refreshing. Great menu selections at very affordable prices. The entire team works great together. They have daily specials to choose from that everyone will easily find something that appeals to them. We went for breakfast and ordered the Tops Omelette very tasty and full of bacon, sausage and ham , veggies and cooked perfectly. The grits are creamy and hash browns cooked the way I love them. The pancakes are fluffy and light and melts in your mouth. Gina was our server very nice and personable makes you feel special. Outstanding job Gina we will be back. They also have fresh homemade baked goods to take with you.We chose the chocolate cake . Check out this place read more

If you are looking for a great diner with friendly service and great food in Carrollton, highly recommend trying this new spot out. The menu has many great options I need to keep coming back to try, loved the homemade biscuits. The prices are very fare. They have the friendliest owner who will introduce herself to you and tell their story! read more

Tops Cafe - Breakfast & Brunch Near Me - Dallas, Texas

The owner Mindy was super sweet and welcoming. She came to our table and gave us some background on the restaurant. The food was good and came out very quickly. The desserts are all made in house read more

Tops Cafe - Waffle with chocolate chips and French toast - Breakfast & Brunch Near Me - Dallas, Texas

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Delicious food and coffee! Friendly customer service!! Sweet and savory!Close to my home is a plus! read more

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Great specials, lots to choose from. Great service , clean, what more do you want. Definitely will eat here again.

Tops Cafe was great. The service was excellent. Our server, Christian was very attentive & knew the menu very well. I loved the ambiance of this place! Everyone was kind and willing to help. read more

Tops Cafe - Breakfast & Brunch Near Me - Dallas, Texas

Really great breakfast! Blueberry pancakes were delicious with lots of flavor. Husband ordered veggie omelet and ranchero sauce was homemade. Lots of homemade options here including a large selection of desserts, all made in house! Will definitely return. This is a hidden gem, check them out!! read more

Tops Cafe - Breakfast & Brunch Near Me - Dallas, Texas

We came here for our Sunday brunch day and it was amazing. Hidden and tucked away this place is a little gem with the sweetest staff. This is now our second time here, with at least a month gap in time. The owner and the waitress both remembered us. Now. That is customer service. I'm blown away. Definitely a new favorite for both the atmosphere, food, and service. Come for the prices stay for everything else!!!! read more

Tops Cafe - French toast combo, tops Benedict with veggies and cheese added in the has browns(which was done perfectly!!!) - Breakfast & Brunch Near Me - Dallas, Texas

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Visiting from Oklahoma looking for delicious food and we were not disappointed with this amazing restaurant choice for us. The food was amazing, the atmosphere was very welcoming and the staff was very friendly. Our waitress was amazing and very attentive. Definitely will come again when visiting the Dallas area!!! I recommend the Smoked salmon Benedict they were absolutely delicious. read more

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The food was delicious, the chef did an excellent job. The server was great, very attentive and nice. I ordered the half soup/half sandwich which was delicious. When I got served, I noticed I had the whole sandwich, so the server mentioned that the chef decided to give me the whole because he didn't want to throw the other half away. Totally understandable and I'm grateful he did because I overestimated the size of the plate. With the whole sandwich and half the soup, I can say that I feel just satisfied. I truly believe that because the chef gave me the other half, I felt content. It got awkward when one of the staff said out loud that the chef quit his job because he got b***** at for giving away free food. Referring to my other half of the sandwich. That's disgusting because I can see his logic on why not just please the customer instead of throwing the food for closing. Were they going to save another half for the next day's customer?? I would prefer to eat elsewhere if the staff isn't being take care of. read more

Tops Cafe - Practically empty closet to closing time - Breakfast & Brunch Near Me - Dallas, Texas

I love this place! I'm there at least twice a week, usually for brunch. Not only is the food excellent but I really like their selection of background music. Upbeat but not too loud. Another big bonus is they have FREE WIFI and it is very reliable!!! Their hours are 7:00 AM - 3:00 PM M-F and 7:00 AM - 4:00 PM S-S. You will not be disappointed! read more

Bright, clean, cheerful place. Service was very good and our server was friendly and efficient! The Cobb Salad was delicious and the breakfast burrito served with fresh fruit was great! We will definitely return. read more

Understand that the place is under a new administration, the Host/server from 03/16/2023 was so sweet, so attentive and helpful. The food was pretty good, and the place overall very well kept. read more

Came for lunch. Place wasn't busy. It took 15 minutes to see a waitress although after we were sitting that long another party came in and had drinks served. Menu is nothing to write home about wit a very average club sandwich and a very average Reuben sandwich, both served with frozen fries. I was hoping for a decent new place in this area near my office but this isn't that. read more

We walked in and not one person acknowledged us. Since this was the first time we had been there and there was nothing to let us know if we needed to wait to be seated or seat ourselves. Finally someone stated that they would clean a table for us. This did not make since as they were not busy at all and several tables were open. As we were about to be seated the person seating us asked if we wanted one or two menus? This was two minutes of complete nonsense over a menu. We are seated and the server walks up to take our drink order. At first I just thought he was shy and inexperienced as his voice was very soft. But this would turn our not to be the case. I stated that we wanted two coffees and a glass of ice water. The server replied with you want one coffee? I can't even begin to explain what it was like to order the actual food! My husband ordered Chorizo and eggs which were scrambled with peppers and onions, served with hash browns and refried beans and corn tortillas were requested but they sent out flour tortillas and we requested them to be replaced with corn tortillas. The eggs had no flavor!!! How can you cook real Chorizo and not be able to smell or taste it??? I do not care for Chorizo but my husband loves it and purchases it on a regular basis at the local La Michoacán. I ordered berry pancakes that came with a few mixed berries on top and I opted out of the whipped cream. I requested some butter and hoped it would be brought to the table when the the server brought the correct tortillas but no. I finally gave up and cut my pancakes into small bites and then the server brought some butter packets and threw them on the table. As I sat in this restaurant where they practically had more servers than actual customers not one server smiled and I think they had a lead server as that looked like it was his role, he had a wireless ear pod in one ear. One of the servers had a cloth that she used to clean tables and threw up it on the counter area as she walked by. COVID precautions are not taken here as this cloth is used over and over. I kept thinking "where is the manager"? A women came out who I think was either the owner or manager dressed in the wrong shoes for the restaurant business. It was more about fashion than functionality. According to the banner that was hanging outside this was a grand opening! Soon to be a grand closing I bet. read more

I have visited this place about five times within the last six months. My first visit was extremely pleasurable the service was excellent the food was tasty all around five star experience. However the more I visited the more problems started to arise. The first thing I noticed was there was never any familiar faces. the cooks and wait staff were always different. That's no a big deal especially during Covid Era. I understand no one really wants to work. So I do not hold the staffing problem against them. The next few times I visit it it would be small problems like missing items or cold food nothing The restaurant couldn't recover from. Today, my fifth visit, may actually end up being my last and here's why. The café is located across the street from my apartment where I work from home. I was on lunch and figured it was close enough to be able to grab a bite to eat and return within my hour lunch break. I arrived just under three minutes and was set immediately. Our drink orders were taken soon after that And our drinks we received minutes later. Things went downhill from there. So My lunch buddy and I were talking while going over the menu we already pretty much knew what we wanted. we were just waiting to be approached that's when I noticed that 10 minutes had passed Without any attempts from the waitress to acknowledge her presence let alone take our order. Eventually the waitress came over and took our order. It was a pretty simple order, straightforward nothing too difficult, but I did ask for a specific type of cheese and avocados on the side.I was excited because I ordered a biscuit sandwich which is something I often ordered. Another 10 minutes have passed since we ordered and the waitress comes back and says that they're out of biscuits and the waitress nonchalantly informed me that she forgot they ran out. so settle for the breakfast sandwich instead. Now i'm taking back because the one reason I came to this café was not available and I felt that when I ordered the biscuit it should have been brought to my attention there were no biscuits available and would have saved previous time. We Continue our conversation and we look up in an additional 20 minutes has passed, so now I'm 40 minutes into my lunch hour with only coffee on my stomach. I'm annoyed at this point. Not long after that out food arrived and my sandwich is incorrect. Not only is it incorrect but I don't have time for them to take it back to the kitchen to remake it so I settled with the incorrect item. Another thing I would like to note is that they charge $2.45 for three slices of avocado. WOW. So now I'm irritated. At this point it's 10 minutes to the end of a lunch break we're ready to wrap things up. we ask for our to go boxes and the check. The check comes for like 30 something dollars I placed my debit card with the check and that is when the manager or the owner asked if I would like her to take My payment to the front counter. I agreed and was a little delighted that she was being proactive since my time was short. When the lady returned back with my card and receipt I noticed that I was charged 40 something dollars. immediately I was concerned because the previous receipt was only for 30 something dollars. I noticed that the original receipt did not include the drinks that we had ordered in the receipt that the manager/owner brought back included the drinks. Of course I didn't expect to get drinks for free, however it was extremely unprofessional for her to add things to my bill and charge my card without first making me aware of the difference. I did not authorize that amount to be charged from the beginning. It would have been courteous for her to return back to the table and inform me of the error, then make sure that I was OK with my card being charged that amount. The situation was offputting and I had no time to converse with the lady about the situation as I had to be back home to clock in from lunch immediately. The only thing this place got right was the greeting and the drinks. Everything else was subpar. Overall the food is decent nothing special. Prices are on the higher side and customer service can use ALOT of work.I have a 3 star because my first visits were great. Only the last few things change. read more

Tops Cafe - The original bill brought to the table - Breakfast & Brunch Near Me - Dallas, Texas

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We tried this spot 3x First time although it said Grand Opening it was only for invited guest so we were not allowed in. Second time it was actually open to the public and we were served 45 min after we ordered fish was over fried and the fries as well. Thought well they are new let's give them one more try. We went in last weekend the waitress 2 were unsure who our table belonged to so YES 40 minutes later we placed our order. 1 hour later waitresses says they mixed up our order but it was coming out shortly. Needless to say we left tried to pay for our drinks but they declined since our order never came out. Although we live across the street we will never visit this spot again. 3x YOUR OUT. read more

Nice friendly staff and the establishment was very clean. The daily specials were tasty: catfish was crispy and full of spice but the favorite was the candy yams! When you place it in your mouth, you can smell a sweet fragrance. The coffee could have been a bit stronger but it came out Hot! read more

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Decided to check this new cafe out on a Friday afternoon. Had a perfectly prepared omelette. Super fast and clean. Wife had a patty melt equally delicious. Highly recommend! read more

Not what they advertise. The food was terrible, breakfast spot and does not serve iced coffee, cheese sticks they call it on there menu had 5% cheese and 95% breading, got a Reuben sandwich and was drenched in sauerkraut hardly any beef on the sandwich, Would not go again not worth it read more

Tops cafe was EXCELLENT. We had a large party and it was even our servers first day, and he did an awesome job taking care of us. Their food is definitely from scratch and fresh! I had their chicken fried steak and eggs. DELICIOUS. Service was superb. read more

Bright & cheerful breakfast/brunch/lunch spot with wonderful service. Try their ranchero sauce on your eggs or avocado toast- yum! read more

Tops Cafe - avocado toast with side of bacon - Breakfast & Brunch Near Me - Dallas, Texas

My husband and I started coming here when they opened and initially enjoyed the place (I craved their BLTs while pregnant), but our recent visits have been so terrible. Our last visit we were sat and waited 15mins to have our drink orders taken by Bethany. After another 15mins we still didn't have our drinks as the waitresses continued to pass our table and not acknowledge us. I understand they were a bit busy, but there are ways to handle the situation to ensure good customer service. We decided to leave so we let Bethany know...no sincere apology, just watched us walk out dumbfounded. It's a pity because the owner is nice, the food is good, and we were really hoping to have a go-to brunch spot for us and our daughter. Something has to change with the customer service/waitstaff or they're not gonna make it. Good thing Norma's is right around the corner and the prices are cheaper. read more

Great service and great brunch and lunch options. Very happy for our first time here. read more

Tops Cafe - Coffee mug - Breakfast & Brunch Near Me - Dallas, Texas

The egg, potato, turkey meat and cheese burrito was amazing. And the homemade picante sauce was even better. My husband got the chicken and waffles and that was yummy as well read more

Absolutely delicious food and all staff are very kind and welcoming. Great little spot with a clean brunch vibe

Our first time visiting and our waitress was polite, friendly and attentive. Food was good and the restaurant was clean. We will be back.

Food good. Fair prices. Very kid friendly. Nice and friendly staff. Clean. It's one of our brunch go to's

Very quaint, clean, and inviting place to have brunch. Seating is tight if you have a party larger than 4. The staff is super friendly. The menu has a great selection but our food came out luke warm, it was hard to keep coffee hot and pay our bill. Will return but not the favorite spot. read more

Tops Cafe - Decor - Breakfast & Brunch Near Me - Dallas, Texas

I love this place you have good food and I will come back someday soon take care! See you soon!

great breakfast sandwich and great service! This is the second visit and both were stellar. Decor is nice too and the cakes in the display case look delicious!! read more

New, clean cafe with great food and super friendly staff. Definitely will be back, maybe for lunch or dinner.

Love this place! I come here almost every weekend and am greeted with kindness from the staff. The food is excellent and comes out quickly. It's pretty cheap for the high quality as well. There's so many options in the menu, all delicious. They also play a lot of oldies which gives it a classic diner vibe. 12/10 recommend. read more

Tops Cafe - Tops Benedict - Breakfast & Brunch Near Me - Dallas, Texas

Cute little cafe, decorated like and old timey diner with a modern twist. Great food with lots of options that are customizable. read more

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Jennifer, the server was excellent. Food is always hot, fresh and cooked to perfection. Large menu with just about anything you could possibly want for breakfast. read more

Super yummy! Def coming back again. Their meatloaf, mashed and greens were made just right. Rolls are super soft and warm. Friendly and welcoming staff. read more

Tops Cafe - Meatloaf, mash and greens were tasty. Rolls are super soft and warm. Staff was friendly and welcoming. Definitely coming back again! - Breakfast & Brunch Near Me - Dallas, Texas

Tops Cafe drew our attention from a coupon in Ad Pages. Wife had the Salisbury steak and I had the Tops Club sandwich. Hers was bland, more like a hamburger steak. Mine came with tiny crispy French fries fit for consumption by minions, Bello! This lunch was not satisfactory, redeemed only by the coupon. read more

Sorry I expected a bit more out of this place. Only thing I can say good about them was the service. The portions were small for a diner and the food was at best mediocre. Also the price point was high. read more

What a fabulous lunch place!!!! I love the service, the food, and quality! I have eaten here a lot! read more

Tops Cafe - This cakes rocks- yum yum! Love this lunch spot - Breakfast & Brunch Near Me - Dallas, Texas