Towbin kia was great! I had an associate by the name of Z who helped me, I originally wanted to trade in my vehicle that I had but, their was no value in it. Thanks to Z she was able to get me in a car with no money down. Thanks Z you were awesome!!!! read more

Adonis, Ed, finance manager Wiesel mother fucker all suck ass! Worst buying experience ever! I had to ask for my money back for anyone to change their tune. Completely unprofessional liars who changed the deal at the very end. They re ran my credit without asking me. They kept playing games. Don't go to this place their a bunch of sharks that play games and will mess with you until you completely lose your temper. I have never seen such unprofessional people in my life. read more

Emily from towbin kia our sales person is really great she helped us on getting a brand new 2023 kia sorento hybrid she helped us process our requirements fast she is very kind Curtis she never gave up she tended to our needs to get our 2023 sorento hybrid. If later down the future we get another kia I would get help from emily again she is great. I would recommend emily to anybody if they wanted to get in a kia. read more

I don't like car dealerships at all for various reasons. Haven't dealt with one in at least 20 years. Always bought from other sources. Went by Towbin Kia and talked to Victor West. I informed him I was just inquiring and not even sure I wanted to sell/buy yet. Victor was awesome I let him know a few things I needed in a car and next thing you know I had a deal. It was a Saturday evening right before they closed and Victor went above and beyond to gather all the info needed to close the deal. If you looking to buy a new or used car I would definitely recommend going to see Victor West at Towbin Kia! read more

Henderson Kia and their service department work very close together to put out outrageous quotes for service supposedly needed on Mazdas purchased from them. That way they can recommend that you instead trade your car in for a new one. We purchased the car in 2013 - a 2006 Mazda 6 with 32K miles originally for over $10K. Had we not purchased the warranty, we would have been screwed because the transmission went out in it not even a year after purchasing it. Fast forward 4 years later, the car has 77K miles and they think we are better off trading it in then getting it fixed. They gave us a quote for over $4000 of work on 6 recommendations. We successfully got the car fixed elsewhere for under $800. 2 of the 6 recommendations from Mazda were actually needed. Mazda's marketing team even had the audacity to follow up on their scam with a mailer addressed to us claiming that THEY NEED 2006 Mazdas, and we can get up to $3K for ours! Wow! Thanks a lot Henderson Kia. Thank you Ed & Peter in the service department for your lies. read more

Towbin Kia - Here's a copy of the mailer Henderson Kia uses to try and scam you out of a car you already bought from them - Car Dealers Near Me - Henderson, Nevada

I'm kind of conflicted on this dealership. On one hand the salesman, Nick, I was talking with was very friendly and helpful but on the other hand the dealer is charging the highest markup I've ever seen and definitely the highest in town. I get that the car market is crazy right now but I don't think it's right to take advantage of people and put them in a bad long term situation just due to lack of supply. read more

Look for this guy Victor West! He'll take care of you and buy you lunch Got a 2023 Sportage!

I have never gotten good service from this place I went multiple times for service to my car telling them something was wrong and they would just shoo me out saying nothing was wrong, now 2 months later after my warranty is up my check engine light is on and my car is just turning off as I'm driving. I call and can never get a supervisor on the phone. Can't wait to pop up Monday! DO NOT RECOMMEND THIS LOCATION ! read more

Pretty disappointed with my experience here. They decided to run my and my fiancés credit three times without even talking about numbers or anything. So now we have three extra hits on our credit without even getting a car. Wouldn't recommend them to anyone. read more

they give excellent customer service. David A in sales, takes his time and answers all questions, he's friendly, polite, helpful, informative. James, the finance manager is helpful and informative too. Peter Gonzalez, and Joe in the service department, go a step above in Customer Service. The cashiers, and the front desk are friendly. The general manager is also friendly. read more

Helped out by Bailey directly, no issues and up front with information, same with his boss Freddie. James in finance was great, made document signing as painless as that process can be. read more

Thank you Joshua Masters !! Went in today to turn in my Rio for a bigger car to fit my new little blessing. Josh listened to everything my partner and I needed and wanted ! We walked out both very pleased and happy with our new car ! I recommend josh to any new buyers ! read more

Center console was never fixed, same with gas door cover, so I'm driving a 2021 with a missing gas door and a broken center console

If you're in need of a vehicle and you're looking for extraordinary service go see Roberto C. He is so nice and patient. I'm excited about my new car! Thank you so much! read more

Had an amazing experience getting my BMW. Lenny was extremely helpful and got me rates and numbers I needed to drive out the lot with it. 10/10 recommend anybody to get their vehicles from here. Extremely satisfied! read more

David Beauparlant and the Towbin Kia team were really helpful and much more responsive than other dealerships in the valley - especially for a Hybrid SUV. They worked with me to get to the best price and a great value for my trade in. Before our new car arrived, we got in a car accident with our trade in but after discussing the situation with one of the managers, they were able to work with my insurance to still take the same value for the trade in! Highly suggest working with David as he was incredibly responsive and always answered me texts and calls to answer all my questions. read more

Marco Torres helped me purchase my 1st vehicle. He made the experience easy and fast. He was very informative about the car and explained the purchasing process along the way. I highly recommend you buy your next vehicle with Marco! Excellent customer service! read more

Victor West helped me out today and was a great salesman with knowledgeable information. I love KIA cars and I'm so happy with my upgrade! I look forward to staying with Towbin Kia for a long time. read more

They deserve zero stars!!! The worst, unprofessional experience ever....Noone knew what they were doing from sales to finance. Yea thanks for the ticket also putting my old license plate onto my new car. It came in as I stole the car!!! Be aware and buy elsewhere...... read more

I give Towbin Kia a 5 star review. The sales person David did his best to give us a great price. They actually gave us $2000 more for our car than what we were told. After we purchased our new car they actually lowered the price by another 2k so everything worked out better than what we expected. Great customer service as soon as you walk in there! Our new car was presentable they washed it and filled up the gas tank. Definitely recommend this Kia dealership. Always had good experience with their other services as well! read more

Bought my car on March 14th. They didn't even mail in the title paperwork until May 3rd. I paid cash for the car. They knew I was taking the car to Ohio to register. Now here I sit with my new car that I can't even get plates for. Your a fool if you buy a car there. read more

Best sales man at towbin kia alsome, Great love my new car the experience was very great

I can never really thank anyone as much as the sales person Barbera who helped me I'm in a new car and I absolutely love it. Barbera went out of her way just to see what car met my needs. I would most definitely come back again for my next car here they say it's alway the people that make the place and I felt at home here thank you guys for doing a great job keep up the great work. read more

Peter, Joe and Ed are absolutely the best when it comes to Customer Service. Every time we get our 2021 Telluride serviced they always go above and beyond to make sure we always leave with a smile on our face. Very knowledgeable and always smiling. Great job guys!! read more

My sales person was Kekoa and he was extremely helpful with the entire process of getting my K5. He also made the process of me getting my tint very smooth! read more

I purchased a new Telluride from Towbin Kia in Henderson!!! Had a wonderful experience!!! Our Sales Concierge Emily was very knowledgeable of the vehicle and kind. Emily has checked in with us several times since the purchase to make sure everything was going well. I am very impressed with the customer service we received. Our Finance Rep James was very personable and took the time to explain everything to us so we made the correct choices for our family. Overall I will recommend this dealership and team to all my family and friends. read more

Roxy was great! Not only was she very personable and listened to our needs, she was also very helpful and stuck to her word. We did buy from them and the process was very smooth. Highly recommend! read more

I recently purchased a 2024 Kia from Towbin Kia. The staff at Towbin made feel special and did not pressure me into getting anything that I didn't want. They didn't rush me at all. They made me feel good about my purchase and was willing to go the extra mile to make sure that I was satisfied. I couldn't have asked for more. I want to thank Angelika and Floor Manager David "juice box" Benjamin for putting in much appreciated time with me. Thanks to Liz, manager of customer service for being so courteous and special thanks to Finance Manager James Barnett for closing me out. I truly see why Towbin Kia is the #1 Dealership in Nevada. #topnotch Dealership read more

Worst car buying experience of my life. Drove over 4 hours to the dealership with the promise of all the paperwork being done. Still waited 3hrs to complete everything. Also, took multiple calls and a month to pay off our trade in vehicle. Was supposed to mail us our garage door opener and license plates. It's been 5 weeks and still nothing. The day we picked up the car we mentioned the poor quality of the window tint and we were assured it would clear up in a few days. Multiple calls back to the dealership in the last month with still zero resolution from Tobin Kia. Roberto the sales person has horrible customer service skills and communication. read more

This is the second car I purchased from Towbin Kia. I can't tell you how much I appreciate Frank Backus in sales and Tim Gunner the finance manager. I had my own financing and they still treated me great. They did ask about financing with them, but once I said no, that was it. I visited Jim Marsh Kia and was not impressed in comparison to Towbin. Towbin Kia keeps the cars and showroom nice and clean and the customer service is on point. The finance department is extremely knowledgeable and even though I had a co-signer in Missouri and the bank my loan is with is in Florida, they still got the deal done and I left with the car the first day I stopped in. There's only a few large Kia dealerships in Las Vegas and I went to all of them - Towbin Kia by far had the best looking cars & great customer service. Much appreciation. read more

Towbin Kia - Showroom - Car Dealers Near Me - Henderson, Nevada

I just purchased a 2024 Kia K5 GT-Line from Towbin Kia and my salesman was Kekoa. He made the entire process amazingly smooth the whole way thru. Not to mention they gave me a very fair deal on my trade in. Liz in Customer service was also an absolute pleasure to do business with. Thank you guys for making a normally grueling process anywhere else so very easy. I highly recommend going down to see Kekoa and Liz with any of your car buying needs. Thank you so much guys, you now have a customer for life. read more

Been going here since I got my Kia. They are friendly, easy to deal with and the service center is great. Ed is the man in service and keeps it simple and to the point. Highly recommend if you need a reliable service center. read more

I would like to take the time to say how helpful the Internet department is. They have great customer service. Any questions I had they were answered appropriately and in a timely manner. They were great with helping me set up an appointment when I needed one. They are amazing. I would definitely recommend using them for future inquiries. Thank you all. read more

Had to get another car as my mom passed and I need to lower my car payment met a great employee Cora Wong and she worked magic as no down and I can refinance in a few months but my payments are lower, life never easy but we have to find our angles wherever we are grateful for blessing! read more

Excellent customer service skills on the phone. Spoke with a young sweet lady on in internet sales, she works late nights and i commend her for her enthusiasm with taking a phone call before closing time. Very knowledgeable about each model i mentioned (Kia Telluride and Kia Sorento). She was honest and transparent about pricing, i understand the market is at its worst but needing a car right now and she was very reasonable with me to try to understand my goal. I will definitely be moving forward in doing business with Towbin Kia. Great customer service and business practice. read more

Valerie your attitude was very nasty and rude fyi you should check your energy upon waking up daily & Pray or Meditate , anything that will help you become a happier woman in life !!!! Your energy was such a Debbie the downer/negative Nancy , BUT LOOK AT GOD Thank Goodness LIZ TOOK OVER AND TURNED MY FROWN UPSIDE DOWN !!!!! LIZ WAS VERY KNOWLEDGEABLE, KIND , A WELL SPOKEN WOMAN WITH INTEGRITY! Because of Liz I will come and do business with the Dealership ! read more

Epic fail....first my wife went in with our daughter and it was late afternoon and by the time the dealership was done playing games with them it was late and they told her she had to come back today to sign all the paperwork. When she game back I went with her and the games started again, James the sales/finance manager whom I was told had the final decision did not want to work with us and the GM refused to see me. The guy was sitting in his office, I could see him yet he told the salesman to give the store number and tell me he is not in the building..... So we left and went to Nissan where they were more then happy to put her into a new car with no games. Paul the salesman was really nice and deserves a lot of credit for trying to work with my daughter. The rest of the place I would not recommend as they are very cold and treat you like they don't really care if you walk.... read more

BEWARE! SHADY! They tricked me into surrendering my vehicle and not getting ANY value for it! We agreed for a trade in value of $6000 for my old vehicle. And we agreed for $40000 price for my new vehicle. Meaning I would finance the remaining $34000. When it came to signing papers, their wording tricked me into signing papers that made me trade in my vehicle AND still have to pay the $40000. Very shady and tricky! HORRIBLE! No care or respect for the customer at all! I'd leave 0 stars if I could. Never again. read more

High pressure salesman, overpriced by 5,000 - 10,000, slow and would not take no for an answer, their financing is overpriced.

I have owned Kias for the last 12 years. Every model I have had have been more than reliable, I have never had any complaints. I had a Sorento for 2 years and went into Kia as just an exploratory mission to see what my trade in would be to get into a Telluride. A Telluride was the end goal for my family. After a day of negotiating they really accommodated me with price and were very professional and catered to my needs. I want to extend a special THANK YOU to the David "Juice Box" Benjamin from the finance department and customer service representative Alexis Rebello. While filling out paperwork, I was very nervous since it was a big purchase and Juice took the time to go over everything and calm my nerves. He was very patient and basically held my hand the entire time. He even offered me assistance with a personal matter and came through for me as a friend. He made this entire experience enjoyable for me. I've been in the dealership a few times and we shared small talk and he just wanted to make sure I was so happy with the car. Juice has gone above and beyond for me and then some; anyone I recommend to Towbin Kia I will definitely tell them to "ask for Juice!". Alexis has been so communicative and helpful when I've needed things after I left the lot. I somehow forgot a bag of stuff from my old car at the dealership, when I contacted her about it she immediately responded and helped me find it. There was a mishap with my floor mats and since I had to come all the way back to the dealership she offered me not one but two gas fill ups. This made me feel really special and taken care of. She has been so kind to me and I've expressed my gratitude to her on how much I appreciate her customer service and assured her she is very good at her job. I work in sales and I like to pride myself on the customer service I provide for my clients. To be on the consumer side, I am so thankful for the service I have been given by Juice and Alexis. Thank you both so so so much for everything!!! read more