I love me some Waffle House, but this one I have to rate low because it is straight up dirty... Food was the usual great Waffle House, but this place was so dirty we wanted to get up and sweep the floor and bus and wipe the tables ourselves. They weren't busy, so as my boss used to say when I worked in a restaurant, if you got tome to lean, it's time to clean. read more

Waffle House - Floor needs sweeping... - Diners Near Me - Plano, Texas

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I'm a big fan of Waffle House although I usually dread dining in. I visited this location and the staff made my dine in experience very pleasant. I will admit, I'm not big on talking during my favorite meal of the day. However, the friendly staff made me warm up pretty quick. This location is also the cleanest Waffle House I've been to so major thumbs up. My food came out just the way I like it. The cook jokingly handed me extra butter for my grits saying he "sensed" I needed it. He sensed right! Friendly staff, cheap/greasy breakfast, clean location and great sensing cook...I'll be back! read more

Waffle House was good as it always is. If I had any issues it would probably be just how busy it was. Nobody was answering the phone after multiple calls so I had to drive over there and place my order. Took a moment to get to me as they were busy after everything reopened. I placed my order and she took my information down. I went back to sit in the car for short while. After while I went back in to check on my food and it was already to go. Not sure how long it had been ready. Everything was correct and as it should have been. Everything was good. I had the cheesesteak omelette with hash browns. My son had the all star with scrambled cheese eggs patty sausage, grits and toast. My wife had a sausage and cheese omelette with hash browns and a biscuit. Everything was great. Still warm when I got home to eat. In and out. Always reliable! read more

They are trying but the food just isn't that great and the employees are lane no energy all look like bravo heads honestly. But I love my sone hash browns read more

Delicious food. Always! Yummy. I personally think it's under rated but could use a facelift here and there. Brings interesting crowds but over all Were here for the food. And it's crazy good. No place like it. read more

Looks like they finally got their Waffle House in order. I've gotten take out a few times since the apocalypse began and each time has been solid. Well done to whoever is running the show now, Everyone was polite. My eggs were prepared properly. To go stuff was packaged well. It's the way it should be. read more

After experiencing service at the Jupiter Rd location. I am officially done with this one. One star is being nice and also mandatory. Service is trash never greets you. If I have to pull the race card, I might. Communication is terrible too. I've once had a waiter just walk out and not return without informing us and the COOK had to serve us. Cooking is over cooked, under cooked or mediocre, never consistent. Never cleaned. Will have 3+ empty dirty tables with 5+ employees just goofing around. This place is ran by teenagers, immature adults and adults who act like children. I found my new Waffle House home and it definitely isn't this one. read more

To Whom it May Concern (manager) Good morning! I would never or have ever used Yelp, but I was highly impressed with Andre J (an employee at Waffle House). The company was having some technical issues, and ANDRE J went out of his way to speak each of the customers pulling in parking drive courteous explaining the situation and was polite/ professional/ sincere/ and more importantly honest. I would give this worker a raise!!!! Thank you to Andre! read more

I wanted a waffle and bacon for breakfast, so I stopped by before work. Service was friendly, didn't take too long to make my order. My waffle turned out just right: not too soft, but not super crispy either. Bacon was cooked all the way through. They were in the middle of a shift change, so they had to do something with the cash register. It held me up a few extra minutes, but no worries. The cook was cleaning off an area under the grill and the floor (behind the counter) needed a good sweeping. But it's the WH, you already know not to expect sparkling clean. All in all a decent experience. Enjoyed my breakfast! read more

Waffle House - menu - Diners Near Me - Plano, Texas

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My cousins from New York and California are visiting and we hit up Waffle House for breakfast. We're a big family so we needed extra tables - Wendy (the manager?) accommodated us and provided great customer service. Got the hashbrown bowl and it was great. Glad we came here read more

Waffle House - Diners Near Me - Plano, Texas

I will be contacting corporate on this issue but thought I may as well spread info in Yelp also since it's a customer service issue. This restaurant hates to pick up the phone or provide service to people who are trying to make a pick up and go order. Twice my company has attempted to phone in and make call in orders and this place will sit and watch the phone ring as if it's not even ringing. A coworker of mine has then entered this place of business maybe 2 minutes after calling with no answer and the place was nearly empty. They DO not care for or want your business. They are lazy and have no care or thought for their customers. GO TO THE ONE ON JUPITER. They pick up the phone and actually greet you when you walk into their place of business. They don't act annoyed when you have a long or complicated order and they work pretty fast to make sure everything is ready. read more

It's been awhile since I've been here. Nothing really has changed. Same questionable sanitation. Same crappy attitude from the staff .. (Kinda nice but very rude at the same time). If you work at a WH you always fall into one of these categories.. A. No teeth, b. Loaded with tats, or C. Older than sin.. It's never clean here... All that said I still willingly come back and would even come back more often if my wife would come.. I guess it's just those darn pecan waffles... read more

Waffle House - Diners Near Me - Plano, Texas

After a very long flight back home, my hubby and I went here for a late dinner/super early breakfast here at Waffle House. Thank goodness that it's open 24 hours. On a Friday night/Saturday morning at midnight, this location didn't have many customers, probably only 3 or 4 tables were taken. The restaurant is like your usual Waffle House: old and dated. But this restaurant was clean at the time of my visit. They played a lot of fun music while we were there, including "I Swear" by All 4 One and other 80s and 90s hits. Our server was really nice and friendly, and let us know our order would come in super quickly. And it did! We had the regular All-Star special, which includes toast, choice of hash browns or grits, eggs, choice of bacon or sausage, and a waffle, all for around $7.50. Everything was pretty good. I really do enjoy the waffle; the batter is a classic, and is so good with butter and a little bit of maple syrup. My hubby likes to drown his waffle in syrup, which I get grossed with but whatever, he likes it. I'm a little sad that the reviews here are low; I hope I don't get bad visit in the future because I plan to come back plenty of times! I guess it's a matter of coming in at the right time, in which I came in a quiet time with a fun staff. Overall, I am a fan of this place. Thanks! read more

I had a horrible experience and the young waitress was extremely rude place was a complete mess couldn't even eat there read more

Best waffle house ive ever been to. I work in the service industry so i get how server can lack late at night but i came at 1:45 in the morning and the staff was very friendly and polite i wish i had asked her name but it all was very tasty, overall very clean and she was very nice didn't hover too much. Great experience that not all waffle houses have. read more

Man... what's not to say!!! When you want a fast breakfast and you don't want to fix it yourself or you just want it during the day! This is the spot! The hole in the wall of chains does it business! I admit not the cleanest but this self proclaimed germaphobe braves to feed the crave!! read more

Waffle House - Yup Waffle House - Diners Near Me - Plano, Texas

This was the worst Waffle House restaurant I've ever seen. The floor was nasty, it looked like it hasn't been swept or mopped in years. The cheese in the eggs tasted really bad. I couldn't eat it. We asked for extra crispy bacon and it came out regular. It was very fatty. My husband and I are Waffle House lovers. We have eaten all over the country at Waffle House. We were also in the fan club until it was discontinued. read more

I've always thought of Waffle House as a place of the past. A smaller drab version of IHOP, I thought that the only patrons were old people or people needing a quick bite to eat. With that being said, I've never been to a Waffle House before. My friend has been telling me great things about this place, so one night, we decided to try it out. Upon walking in, the waitress was standing outside chilling, since there was nobody inside. When she saw us, she ushered us in and quickly gave us our menus. The place was humid, hot, and sticky. It felt like the A/C was never turned on and the waffle irons did not help at all. The place felt like someone did a poor job cleaning syrup that was literally spilled everywhere. The decor was definitely drab with white walls and some photos posted on the walls. That was pretty much it. We ordered our meals. Everything was super cheap. I was impressed. The food came our really quickly. The pecan waffles were really good. Filled with pecans, crispy, and slightly spongy. The hashbrowns were super crispy, which I absolutely love. The bacon was crispy as well, not that undercooked pieces of pork I usually get in other places. My over-easy eggs were a little greasy, but cooked well. Overall, this place if actually pretty good. The food was great, the service was quick, and the people there were friendly. This is the perfect place for a quick meal. read more

This is one of my favorite Waffle Houses in Plano! The place is always clean and the service is great. The food was very good - I tried their blueberry waffle which was back in season, I think it was the best. read more

Since it's been a few years, I decided to try again. I attempted to call this location 5 times to place a to go order and never received an answer. When i arrived at the restaurant, i was told by a server that the phone was unplugged. When i asked the manager Beshoy why it was unplugged he was kind enough to tell me he unplugs it when it's busy, did not offer an apology or anything. I was finally able to place an order with my regular server Sandra,who always does a wonderful job,but unfortunately i will most likely not be back as this location always has issues with the professionalism or lack thereof from the majority of the staff read more

My fiance and I come here quite often actually. We love the food and it's our way of having a little getaway from the house for a while. Today was just bad though... we walked in and nobody greeted us or anything. We sat there for 10 minutes and nobody came by to greet us, ask us how we were doing or even ask what we wanted to drink... this is the worst customer service that we've recieved. I used to work restaurants so I get that you have your busy days.. but at least when a customer sits down you should at least say hi and ask what we wanted to drink... we may love waffle house, but this one may have just lost 2 loyal customers. read more

Alison and Angelina were extremely helpful. They were extremely patent and attentive. Old school cool setting with bumping music. We miss you Selena... gone to soon. read more

Jnae is the best. She clocked out and still served us. She have above and behind service. Kandace also made sure that I had everything i needed and beyond read more

I'm not a huge breakfast fan but I've been here a couple of times and it was great both times. I feel like my order is special because I want my egg, bacon and hashbrowns well done. But they act like it's no problem and everything came out exactly as requested. We like watching the food being cooked. The servers and cook are friendly and we enjoyed visiting with them. It's not fancy but it's always consistent. read more

I ordered scrambled WELL eggs, but was given very soft french style eggs. No.

OK, I know what you are thinking. I must have really run out of places if I am saving a review of Waffle House. I understand. I am not a big fan of chains nor do I advocate reviews of the standard boring chain. However, I feel the quality of service here makes this location stand out so I am making an exception. My first experience with an Waffle House coincides with my first adult visit to Dallas. At that time a lovely toothless waitress called me hon' , rubbed my back and served me some nice double waffles at 2 am in Richardson. Admittedly, I have had a soft spot for WH since. The quality of food is relatively similar across the chain. 2 and 1/2 to three stars with a boost to solid 3 considering WH provides a great value. The Spring Creek /Plano branch elevates itself based on the wonderful personal attention that the staff provides. I did not poke around but my guess is that this locale is family owned. The relationship between the staff seems above norm so I sense a greater connection. Anyway, everyone in this joint made a point to greet me, engage me in conversation and check on my welfare. It was a bit surprising, much like being called hon' that first time. However, the initial apprehension transformed into pleasure. This Waffle house was not only competent but extremely friendly. I left shaking my head, wondering why all could not be this nice. I found this place on accident but will find it again on purpose. Thank you WH Spring Creek. you have found a new customer and I will bring others. Just keep the tables clean and the smiles free-flowing and they will come! read more

Omg. It was not real clean and I stayed. WH is usually a good place to get a breakfast. I should have known this was not going to be one of those experiences when I walked in. One person behind the counter and three tables that needed to be bussed. And the dirty tables were not left from people just leaving. We had been out in the parking lot for a few minutes before deciding on breakfast. There were 2 couples and one single person in the store, so they weren't terribly busy. Our waitress, Maria, told us right up front that she had just finished training. She did a very adequate job, but it could not compensate for the filth. I know, I know... I should have gotten up and left. And then the food came. I don't know about the others in my party (except they were hungry), but my 3 eggs over medium came out 3 eggs over very light. A track meet in my plate to see who could race to the edge. The whites beat the yolks. I would have sent it back if not for being short on time. Sorry, Spring Creek Waffle House. You are now on my "Don't Go There" list. read more

One of the things I love about WH is that you usually know what to expect. Most of them look exactly the same and the menu items are always VERY similar no matter what cook prepares them. If you love butter, this is the place to go! I wouldn't recomend it if you're watching your waistline although they do have some salads. I've never gotten one but they look good on the menu and in the fridge. My favorite things are: 1) Hashbrowns - scattered, chunked, covered, topped (onions, ham, cheese, chili) 2) Ham & Cheese omelet 3) Cheesesteak omelet 4) Pecan waffles 5) WH coffee (did you know they sell the beans?) The service was good as usual and most of the time the servers are experienced. That's another plus. This one was clean (for a WH) and the food was served hot and quick. The coffee was never empty. One down side is that they've gotten rid of the old juke boxes and now are on to the digital stuff....b-o-r-i-n-g! I'll be back to visit this one again sometime no doubt. read more

Waffle House is delicious and wonderful. Cheap meal, greasy food, and just... just delicious. I really wish there were more diners up north like WH... or just Waffle Houses, period. Service was amazing, until the end, when it took forever to get my AmEx to go through (traveling on business) and I explained I needed an itemized receipt... which they were unable to give me. Everything is done by hand (I can understand that) but they can't give a copy of the receipt, just a total and that you paid. Bummer. I'll bring cash next time :) read more

I was soooooooo confused because I thought Waffle House had fried chicken for some reason. Am I thinking of the deep south? Anyways, we came here for late night eats after a night out.. at like 3am. The place wasn't busy, but there were a few tables in there. Service wasn't bad. I got the chocolate chip waffle with a side of bacon. Waffle was pretty good. I like how they use mini dark chocolate chips. And it's so cheap! read more

Waffle House - bacon, eggs, bacon, and waffles - Diners Near Me - Plano, Texas

I came in during 3rd shift on 09-20 at 12am. All I asked for was a large coffee to go, what I received instead was the waiter asking to take the payment of the man BEHIND me. REALLY?! Why would anyone treat a paying customer that way? I was in line first. I may only be ordering a coffee but my money still matters!!! P.s. I walked out, never got my coffee and will not be returning to this location. read more

First off, there wasn't a fly in this place! Kudos for cleanliness. My server, Sam I Am was the absolute best! My sons eggs weren't right and she brought new ones immediately with a smile. What's up with the overcooked hash-browns, though? I asked for crispy and got a flattened sheet of potato crisps.... The grits that day were on point though, so my complaints are minimal. This location is probably the best one I've encountered this side of Dallas. read more

Haven't been in a Waffle House in fifteen years. After my grandfather died there didn't seem much point to. Monday I was reminded, it felt like coming home. read more

I used to love this location and the food BUT there is one server that absolutely single-handed lot ruined this place for me! Her badge said Cinderella and she works at this location. She ignored us the whole time we were there and we gave her a small tip (we never not tip). We had to wave down other servers for refills or whatever else we needed. When we left- we left our keys at the seat. We got to our car and she starts locking and unlocking the car and honking the horn. She doesn't bother to do anything else but make me think my alarm is going off and my keys might be somewhere hidden in my purse. My husband finally goes back inside and she says "I'm not going outside for a dollar". I was so angry I went inside and talked with the manager and he didn't care in the slightest. She never apologized. He didn't do anything other than shrug off the incident. This experience was over a year ago but I'm writing this because to this day I see her in there working and have heard from family she is still rude and puts no care into her work. She shouldn't be there. We had no problems with anyone else and went relatively regular (couple times a week) until Cinderella came into the picture. Not worth going anymore just because of the possibility that she is there. read more

So it's Waffle House, I don't honestly expect too much when I go here. The food is cheap, and the service is decent. I got the breakfast plate with hash browns, eggs, and toast. The hash browns are super greasy, the eggs and toast are what you would get it you made it at home. It's a good 50s diner vibe, the food is cheap and you'll be full. read more

This visit today was my first and last visit. I wouldn't normally come here because this Waffle House is located on the other side of town, but I had a hankering for waffles. I walked in with my 2 daughters and there was a wait, so I put our name down with the employee who had started a waiting list. Contrary to its appearance from the outside, the inside is very tiny. There are about 5-6 booths and then barstool seating for about 8 people. You can see the kitchen and when we went, the scene was very chaotic. Waitresses taking orders, bussing tables and helping prep food, the cooks also doubled as cashiers, etc. There was a row of chairs that lined the wall for patrons to sit in, if they were waiting to be seated. We sat there and waited about 15 minutes. We noticed the host was a young man who was also bussing tables. The restaurant wasn't my definition of clean by any means, but this employee was trying his best to bus, sweep and wipe things down to make it look clean, although I could already sense it really wasn't "clean". The menu is very straight forward- it looks like a laminated placemat which has pictures of their offerings. My children ordered waffle kid meals, and I ordered their All-Star breakfast with my eggs over easy and a glass of OJ. Our waitress was very nice, and you can tell she was overwhelmed. However, after taking our order, it took over 30 minutes for our food to be served. I could see other people who were seated behind us, that got their food earlier than us, with one table totally checking out completely and leaving before we were even served. The food was OK and the pricepoint was inexpensive, but aside from the nice waitress, I cannot overlook the slow service and the overall uncleanliness and unkempt appearance of the restaurant. Mark this one off the checklist as one and done. read more

Waffle House - At least I can take a pic which makes the waffle look pretty- too bad slow service & uncleanliness of restaurant doesn’t match the picture - Diners Near Me - Plano, Texas

When used to go here when we had a particular waitress, then she left... we stopped going for about a year after that. We startes going again a few weeks ago, and the staff is always nice to us. Food is good. Reasonable pricing. We'll stop by again read more

Angelina was the best waiter and cashier. After our horrible experience at the location on 5111 Ross Ave (horrible staff) I live in a state where there are no Waffle houses so I just wanted to have simple meal and Angelina and the staff here made it enjoyable. Big ups to them for showing us the best Waffle House could be! read more

I love this place... And to think I'm a recovering pancake eater... Lol... Like Donkey put it..." In the morning, I'm making waffles!!!" Well, THIS particular Waffle House is making my waffles!!! Lol read more

Well I thought I'd try this place. I have never been to one of these before in my life I don't find the humor in what everybody thinks its so funny but nevertheless I thought I'd give it a shot. I went to the one off of Spring Creek in Plano the crew was very nice and attentive it just tastes like Denny's and IHOP and I hate those type of places. Do you like a quick breakfast this is for you I just think that $10 was too much for that the funny part that made me smile was not me white bread I haven't had that since I was a kid nevertheless it wasn't that bad read more

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