DO NOT GO HERE! My girlfriend needed a tire replacement and…read morewas sexually harassed. During drop off, the mechanic creepily stared at her from time we walked in and was checking her up and down and said he loves her hair. During pick up, he again creepily stared at her through the window from the shop, creepily waved and smiled and then proceeded to make a humping sexual gesture with both hands. He stopped working and stepped out of the building to watch us drive away. A report has already been filed with the company/corporate. The invoice said technician : 12 Glenn. Again, DO NOT GO HERE!

I don't leave reviews, but I had such a positive experience with this location that I needed to do…read moremy first one. I scheduled my appointment with ease for an oil change, and they called me during the process to let me know that my coolant was low, told me the price it would be to top it off ($5), and let me make the choice whether or not to do it. I also asked them to do a code scan for a check engine light, and they went above and beyond. They did extensive investigation, downloaded new software to complete it (as I have an Italian car), and left no stone unturned to assure me that the motor was running fine and the code was related to a software issue with my adaptive cruise control. With friendly customer service on top of that, this is an easy 5 star review.

I stopped here after getting a flat tire hoping for basic help putting on my spare. Instead, I was…read moretold they didn't have the staff or tools to help. What was even more surprising was that they wouldn't even lend me a tire iron so I could change the tire myself in their lot. I understand if a shop is busy and can't take on additional work, but refusing to even lend a simple tool to someone stranded with a flat tire shows a pretty shocking lack of basic decency and customer service. It would have taken them nothing to help someone in a tough situation. If this is how they treat people who walk in needing help, I would seriously question trusting them with anything more serious.

Took vehicle here for leaking oil filter. They tightened the oil filter and drain plug, degreased…read morearea and confirmed no more leak and charged me $40. There was more oil under my car the next day, so I took it back. They said the technician forgot to tighten the oil filter, but they took care of it and confirmed no leak. There was still oil leaking the following day. Had to take it to a different shop to have the issue properly fixed. Goodyear also tried charging me the second time to fix their mistake. Don't go here.

When Shawn owned Capitol Tire it was the most honest car repair place in town…read more Shawn retired and sold Capitol Tire, now expect to be told you need service and parts you don't need.

No, Just no, do not go here. Outrageously overpriced. They recommend a ridiculous amount of repairs…read moreand service. It's really sad how the new owners have totally destroyed what Capital Tire used to be; a trustworthy repair shop with reasonable prices and integrity. I checked with another shop about the one repair that they listed that I probably do need and found it for half the price they were going to charge me.

WOW! I can say that this is the best customer service I have ever had! I am a female who knows…read moreNOTHING about cars. I was on a cross country roadtrip when I started haveing engine trouble. I got to Madison, WI and needed the car fixed. I was terrified of being taken advantage of. All this was foreign to me as I did not have a car for most of my life. I called around to MANY transmission shops. When I found Midwest Engine Service I knew I was in the right place. From the get go, I was reassured by the kind voice on the phone. I spoke with the owner, Wayne. He went over the issue with my transmission top to bottom. He spoke in laymen's terms, so I actually understood what he was saying. Not only did I feel comfortable trusting Midwest Engine, they gave me the best quote and fastest turn around! Wayne kept me informed step by step, as I was still trying to finish my roadtrip. It seemed I needed a new axle, so I added that to the work order. Again, Waynes' thoughtful words and actions helped keep me at ease. When I got the call that the car was done, the price was even lower than the quote. This included the axle as well! I was so happy with the quality of work, the service and the trusting comfort they gave me. I was able to get back on the road the next morning. Finally, I was leaving Madison. As I was driving out of town that following morning, I got a call from Wayne. I instantly thought he was going to say they needed the car back or something. Why else would they be calling? It was Wayne. He called to make sure the car was running smoothly and that I had made it out of town ok. He then told me he also called to wish me a safe rest of my trip. I felt blessed. I had definitely found the greatest mechanic and team. They are just lovely, honest and have human integrity. Thank you Wayne & the team.

Long post warning. Bottom line is they ripped me off and will to the same to you. Dishonest, shady…read morebusiness practices. Battery warning light came on in my 2010 Toyota Camry. Stopped by O'Reilly auto parts. They used a small electrical device to check the system. It took them about five minutes. They told me the alternator was bad and needed replacing and didn't charge me anything for the diagnostic. I called Midwest and was told it would cost $750 to replace the alternator. The next day I had to have my car towed into Midwest. They informed me I needed to have a diagnosis performed for $189.99. I questioned that but they told me if it was not an alternator problem, I was going to have to pay for an alternator in addition to whatever they found wrong with the vehicle. I later contacted Meineke and they informed me an electrical diagnosis charge was $68. When Midwest called me, I was informed that it was going to be $850 to repair the alternator. I balked at that because I told him I had been told it would be $750. He stated he could "make that work." My suspicions grew. I went online to research what replacing an alternator entailed. I found two YouTube videos that showed how to replace an alternator in 15 to 30 minutes on a 2010 Camry. The alternator is held on by two bolts. When I went to pick up the car they charged me $506 for a remanufactured alternator when I could've bought one new for $329 from Carquest. They charged me $344.91 in labor to replace the alternator and two serpentine belts. Again, for 30-minute job. Total bill was $1176.88. Even with the Costco discount, it was a rip off. Jeff N.

When I used to live in Madison, WI, I previously took my old car into Broadway Tire & Auto to get…read morerepaired at least a few times. Out of all the times I've been there, the repair shop has had terrible customer service. I've had to deal with a man who works there named Tim who has always been unfriendly and disrespectful to customers. Another thing I've noticed about the auto mechanic, Tim is that he seems to be pissed off all the time. One time, when I was about to move to Los Angeles, my car was having problems and the motor got loud after I hit a curb that I didn't see. Sometimes, old cars are like that, and my old car had a lot of other similar problems when I got them fixed but they weren't fixed for very long. When I brought my car in to get looked at, Tim told me that he would take a look and let me know if there are any problems. An hour or 2 later, I got a call from Tim, and he told me that my car was severely damaged and that it can't be driven just because hitting the curb damaged a lot of things to that car. He blamed me for the damage and told me that he thinks I'm a bad driver even though I'm not. I explicitly told Tim that I was under a lot of stress and that I have to get on the road in a couple days to move to my new home and that I have no other choice. Tim didn't even care how I felt, and he told me that if I want the car fixed, I would have to pay $1600 which was a lot of money to spend out of my budget when I needed to save up most of my money for my move to LA. He also told me that he thinks I should sell my car and then fly to LA and buy a new one there if I don't want to pay the $1600. He even told me to come back over so that he could talk to me in person and show me what kinds of problems there were with my old car. Because I was in a very tough situation and on a very tight schedule and wanted to be able to get on the road to California on time, I just told Tim to fix the car as soon as possible and that I would pay the money for it. The repair took longer than I expected and all I did was hang out around the area all day but never went home. When I went back into the repair shop, I asked Tim if he could give me my keys to my apartment so that I could go home and rest until my car got fixed, but he refused to do that, and he threatened me by telling that if he gives me my apartment keys that I'll have to postpone my car repair and wait until the next day. I said no to that, and that I need it done as soon as possible so that I can get on the road on time. I spent all day waiting for my car to get fixed, and as it got closer to the time that Broadway Tire & Auto closed, I got a call from Tim letting me know that my car has been repaired and was ready to be picked up. When I got there and paid the money, my car was not in the parking lot, and when I asked Tim where my car was, he told me in a mean way that the mechanics were still finishing my car repair but that they'd leave it with me as soon as they were done. This made things even more frustrating that day, but as soon as I paid for my car repair and left, I knew that I shouldn't go back to this place again for car repairs or any other type of car maintenance. And even later on, my old car started to have a lot of mechanical problems again shortly after I got it repaired there. I do not recommend Broadway Tire & Auto. The mechanics that work there as well as the manager, Tim are very unfriendly, and they take advantage of people and try to rip them off by charging more money than most people can afford. If you don't want to be put in a tough car situation like I was in at Broadway Tire & Auto, then I'd say it's not worth it.

Got an oil change here - my car wasn't behaving normally afterwards so I had it checked out…read more Broadway tire drained my transmission fluid and overfilled my dirty oil. LOL. My car's okay but it could've been worse. I don't write reviews but just wanted to put this out there - a mistake like this shouldn't happen at a reputable mechanic in my opinion... Turned a $50 oil change into a $250 headache.

Amazing service with a great crew. I take my Ram and my wife's GMC there because they treat us…read morewell.

I Came here to get my car check and they wanted to over charge me and add on thing that my car…read moredidn't need and I declined the service because It was way to expensive and when I left the person in the of said a rude sarcastic comment just because I didn't like their price and before I left he said another comment I thought this places was professional they even said I wasn't able to make it home and I did and I went with another mechanic and got that price and my car fixed And To DAVE I made it home .

Yuck‼ I rate Gary Wille's automobile repair shop an "F."…read more When we moved to Oregon, Wisconsin, we went to Wille's. I dropped off the car first thing in the morning, saying, "Inspect the air conditioning, do oil and lube, and inspect all systems." The guy wrote it down. As I picked up the car at the end of the day, I looked at the invoice. They hadn't taken a look at the air conditioning at all. Nothin'. Nada. Duh! Air conditioning had been at the top of the list. How could have possibly have missed AIR CONDITIONING unless they were illiterate⁉ They essentially had done nothin' worth anything that day, and charged me for doin' nothin'. They weren't even apologetic. I was not a happy camper. I was new in town, didn't know anyone so -- fool that I was,-- I gave them another chance. They didn't do any better the second time around. According to my experience, they charged me a pretty penny for doing doodly-squat. Do I recommend them? Not on your life. Not a chance. They s_ck -- is that strong enough wording? I categorize them as "incompetent thieves." Move on. Find another shop. I can say unequivocally that Gary's Wille's was the worst vehicle repair shop I have ever gone to. I would give them "zero stars" if I could (or even a negative rating, like "minus 5"). This shop doesn't deserve one star, but Yelp requires a rating, so fine, one f'in' star.

Questionable service…read more My grandmother went there for her oil change and they forced her to pay $5.00 for filling her tires with air..

Car Care Clinic got us in, out, and totally taken care of for a very reasonable price. On a visit…read morefrom out of state we started having issues and they took care of us same day. Very friendly and great communication.

I've been here a few times. Once for rear brakes, and another time to fix my blinker. Both times…read morethey were fast, and prices seemed fair. No issues with either of the repairs.