Back on July 3rd, 2026 I went into this bike shop expecting a meh experience from reading other…read morereviews about the employees at this location, but my experience with Art was great. I was in the ballpark of knowing what sort of e-bike to get (tech-spec wise), but wanted it within a certain budget range, which was out of scope for my knowledge. Art helped me pick and choose what bike options I had within their inventory. Ultimately I took up on his decision on getting a Mangosteen e-bike. Art's recommendations and advice was the best to understand and good to know. If you end up working with Art, He'd hook you up. Store Pros: A LOT of e-bikes to choose from. They had a much bigger inventory than expected, since from the outside the store looks small. You'll most likely find something you'd like here. Accessories are readily available in-store as well. If you need a new bike lock, helmet, or maintenance parts (brake pads, and other misc. parts), they will be readily available in-store. Store Cons: While the store had a great inventory to look and choose from, it was more on the pricier side. Again, It's subjective per person, but from what I remember from browsing around, most e-bikes in this location start from $1,250+. While there are some affordable e-bikes in this location, the starting price might deter budget-friendly buyers from this location. Due note: the upside to these higher prices is that the bikes come pre-assembled, and labor fees are NOT included when buying the bike. That's a plus in my book. Only one employee may be available at a time. No shade to Art (more than anything go to him before anyone else.). Since there's typically one person on the floor to help customers out, there may be a chance of long wait times if the employee is helping someone else out in the store. If you're an impatient person, this will be a red flag to you. For anyone else that is patient, It's worth the wait. Overall: I'll definitely be coming back to this shop for bike-related maintenance, questions, and possibly buy more bikes in the future if need be. But depending on who you're with, your experience may vary. I can happily vouch for Art, His work and commitment on helping me out has been outstanding.

I brought my son's bike in to have the brakes bled. Before going in, I called and was told the cost…read morewould be $120 because they needed to order specific oil. After waiting two weeks, I received a text saying the bike was ready and that the total would be $89.99, including parts and labor. When I arrived to pick up the bike, I was told the price would actually remain $120 because they had to order "special oil." I was confused since their text clearly stated $89.99 including parts and labor. I also mentioned that I appeared to have been double-charged and tried to show the owner the charge on his phone. He refused to look, checked his computer, and said it showed only one charge and told me to contact my credit card company. Later that day, my son rode his bike and came home after about an hour saying his rear brake wasn't working. He had to slam on his front brake to stop and ended up crashing. He came home with a bruised and scraped knee and a sprained wrist that now requires him to wear a brace for a month. I immediately called the shop and was told to bring the bike back in. The owner said the issue was a "glazed rotor" and that we needed a new rotor. I declined the additional service. What's concerning is that the bike was returned to us with a rear brake that did not function properly. Instead of taking responsibility, the owner accused my son of doing wheelies, which is simply not the case. Overall, this was a very disappointing experience. The pricing was inconsistent, concerns about billing were dismissed, and most importantly, the bike was returned in an unsafe condition. I would strongly recommend others double-check their work before riding

Excellent service and people. Best bike shop in the South Bay hands down…read more JP has serviced my family's ebikes for years. Never has he tried to up sell me, and always does exceptional work. He even took the time to help my teenage son with the purchase of his next ebike. Safety and quality were JP's priorities. If you have a kid with an ebike, come here.

Great little bike shop in my old town Torrance area. Friendly staff, knowledgeable, clean shop,…read moregood for fixes. Small selection of bikes, mostly E bikes. Small selection of parts, tires, gloves, helmets, tubes etc. But can order any needed parts, bikes etc. Good hours of operation. God place for advise etc. I needed an insurance write up for my damaged bike and they really helped me out. I would use this shop again.

The service is great! Mohammed and Manny are fantastic. Always helping me with my new bike and I am…read morepretty bad at the maintenance, I didn't realize I had specialty tires! They've inflated the tires 2x no issues with proper attentiveness to the other customers. I hope this shop stays around forever! I have about two more bikes to bring to them. Next up: New seat!

Mohammed has been my lifesaver for all things bike related for my kids. Service, quality, and value…read morefor your money is unmatched. Every time my son wants a modification on his bike. I go straight to the The Bike shop in Hermosa Beach and Mohammed is on top of it. He's always super friendly and patient with me and has the job done quickly and typically before the promised time. He's very honest with the repairs and I feel very comfortable taking his advice on what is truly needed and what can be delayed to save some money. He's fixed brakes, replaced brakes, changed out Tires, changed out the suspension fork, changed out pedals just to name a few of the services. We've had done. Convenient location in downtown HB there's a parking lot in the back so no need to fight with downtown traffic and parking. Thanks to The Bike shop. My kids can be a little terrors on their e-bikes...just kidding, kinda ;)

I came here to get a repair done on my e-bike tire that was flat. I came in a few weeks ago and…read moreasked how much would they charge and was told 20 for the inter tube and 20 for the repair cost. I thought that was awesome because everywhere else they want 80 and up. I came today with the bike and was told 20 for the inter tube and 45 for repair cost. I was vey upset because I was told different and the reason I came was because of the price. After complaining the owner Steve stepped in and offer to fix my bike at the price I was quoted before. I thought that was excellent customer service. Why loose a potential long time customer for a few bucks and a misunderstanding. I really appreciate Steve for helping me. This place is awesome they have a wide variety of options for bikes and accessories. They also have reasonable prices they have e-bikes worth a thousand or more on sale for hundreds . The customer service from the owner alone will get me to return for my future bike needs. Thank you Steve for caring about your customers you are all right with me Sir.

If you're a triathlete in the LA area, run, bike, or swim your way over to Triathlon Lab in Redondo…read moreBeach. This place is incredible and I first stopped in after a triathlon clinic in the area as I was preparing for my very first Ironman 70.3 in Oceanside. I was blown away by how incredible Triathlon Lab is and I left wondering why I didn't come here sooner!!! Robert, the owner, is not only incredibly knowledgeable but he's also beyond generous with his time and advice. I never felt rushed or pressured, just genuinely supported. You can tell he cares about the sport and the people in it. My bike also got some much needed TLC as one of the bike mechanics swapped out a tire for me - using one I brought in... They only gave me what I truly needed and never tried to upsell me. I loved checking out all that the store offers while my bike was at the spa. Whether you're a first-timer like I was or a seasoned triathlete, TriLab in Redondo Beach seriously has everything you could possibly need: wetsuits, aero bottles, running nutrition, goggles, bike shoes, tubes, saddles...you name it. And the best part? If you're a member of LA Tri Club, you get a discount! As someone who trains with friends and clubs all around LA, it feels great to walk into a shop where the community connection is real. All in all - Thank you, Robert and team, for creating such a welcoming space for athletes at every level. You've got a lifelong customer in me.

I want to give a special thank you to Randall for helping me out. It was my first time riding, and…read moreI had a complete malfunction with my clip-on shoes, but Randall was able to help me out. Also giving me great tips for my next ride. I will indeed be paying it forward. Thank you so much.

Great, except they forgot one minor item, ordering and installing the water bottle holder. The more…read moreimportant major tune up was exceptional. I highly recommend getting your bike tuned up at South Bay Cycle. They ordered the water bottle holder and I installed it.

Highly recommended , top quality customer service. Darius…read morewas very helpful and know all about my son's E-bike problem Thank you Darius!

The young gentleman that works there has a Genuinely Great Heart!! First of all for veterans Day…read morelast year he gave away bike to veterans!! We took our neighbor thats a Navy Veteran to get a bike he was so patient with him and kind to find a bike that fit him just right.. On another occasion my husband and I purchased electric bikes online and needed them to be assembled, be was so fast in replying to me and had the best prices around. We dropped it off and it was done within a few hours. He is very attentive to details and the bike rides great!!! We'll definitely keep coming back and referring family, friends, and neighbors!!

Great people and great service! Very reasonable rental prices. Thank you! We had a blast cruising…read morethe beach path. We'll be back.

Super awesome E bike rentals. Clint is the man, he'll get you set up with a bike that will be rad…read more Looking for E bikes to rent this is the place to go. See you next summer Clint.