The food was good - lobster, steak; and the overall experience was memorable. Mama Kay was awesome with the service, and the cook brought a whole theatrical energy to the experience while being very generous with the portions. The vibe was warm, friendly, and welcoming, which made the atmosphere enjoyable. That said, it ended up being a bit more costly than I expected, partly because I may not have fully realized what I ordered or how quickly the total added up. Still, I had a genuinely enjoyable time. Something felt slightly off that I can't quite put my finger on, but overall, it was still a solid experience and one worth trying [again]. read more

Phew. I don't think that I've had a worse dining experience in years. I haven't been to Benihana in so long. The only reason I ventured there was because my boyfriend wanted to finally take advantage of one of their birthday gift cards, so we decided to head there for lunch with our toddler. We made our 1:45 reservation by just minutes, but we were quickly seated by the young lady at the hostess stand. As our table filled with other guests, we chatted as we waited for a server or chef. We waited. And waited And waited. Around 2:20, a super sweet waitress named Ashley greeted us. She was so nice! She went down the menu options at lightning speed and took our drink & appetizer orders. Later on, I saw Ashley handling two other large parties, even being super fun & engaging with a tambourine celebrating a birthday at another table. So to be clear, Ashley was amazing! The issue came when we continued to sit without even water. Yes, servers put their drink orders in but it's even more than that. Seeing that she seemed to be the only server with multiple tables, that's a bigger issue. As we continued to wait for any attention at all as other tables got drinks, we noticed a woman who was obviously management. She repeatedly visited the POS system which was DIRECTLY next to our table. She continued to glance at our table, seeing that we had no drinks and that I personally looked disgruntled. She continued to walk around the dining room looking over tables but not doing a thing to help an obviously overwhelmed team of servers and chefs. When we finally got her attention, she gave us the "one second" finger, walked away and then finally came back 5 min later. When we voiced our concerns, instead of offering any assistance, apologies, hell, even a carafe of cold water for us as we waited. She walked away, talked to Ashley and kept going. When my boyfriend went to the restroom minutes later, he respectfully addressed her again and she still did nothing. When does someone step in to say, "We're sorry for the delay, can I get you all a drink? Our chefs are a little backed up, we'll get someone over here with your apps." As a former waitress and bartender, as well as one who frequently dines out I understand and appreciate the hard work happening there and that things happen. However, the lack of communication, haste or desire to even help turn around a bad experience proved that this location and management team lost 4 different parties of customers in one swoop. We all ended up leaving our table empty around 2:51 after being beyond fed up with the lack of effort on the manager. I thanked Ashley before leaving as she was the only one to even try to apologize and explain the situation while her manager continued to dodge accountability on our way out. What a disappointing waste of a time. read more

My friends and I came here for a birthday dinner, and unfortunately the experience was horrible from the moment we walked in. There were only four of us at the bar, yet the bartender repeatedly said she was "overwhelmed" despite not making drinks for anyone at the bar or in the restaurant. Any time someone asked for a drink, she'd announce that she needed a minute. To make matters worse, we noticed a cluster of fruit flies behind the bar. Once seated, things continued downhill. Our waitress was extremely slow, forgot basic items like straws and utensils, and disappeared for long stretches of time. When she returned, she smelled strongly of smoke, so we assumed she was taking smoke breaks instead of checking on her tables. We ordered steamed rice and didn't receive it until we were nearly finished eating, even after asking both the waitress and the cook multiple times. The cook had a noticeably dry personality...not rude, but very flat and disengaged. He kept self‑proclaiming that he was such a great cook yet later mentioned he had only been cooking for six months, which honestly matched the quality of the food. Every dish across our group was overly salty and drenched in butter, a consistent complaint from all of us. From the time we sat down to the time we finally got our checks, more than two hours had passed. Meanwhile, we watched another family of four come in, be seated, eat, and leave all within the span of our visit. As we were leaving, several workers, including the manager, were clustered at the door chatting, and one employee barely moved out of the way to let us exit. This was supposed to be a birthday celebration, but the service, food, and overall environment were so disappointing that none of us will ever return. We all agreed that absolutely nothing could get us back through those doors again. read more

I've been a long-time Benihana customer, but mainly back at home in Houston. This is one of the first times I've come to the Benihana here in Atlanta. I've always sat at the hibachi tables, but this time since I was dining solo and needed to be in/out fairly quick, I decided to sit at the bar. The man running the bar was pretty efficient, despite being busy. He was always moving - cleaning, taking orders, pouring drinks, serving food - he never stopped working hard. Even though my order was taken promptly, the kitchen must've been very backed up because it took a hot hot minute for my food to come out. My steak entree was fantastic - they definitely used a lot of the garlic butter heh - not great for the body, but very tasty. My shrimp on the other hand was quite a let down compared to the steak. The portion size is clearly smaller, and it wasn't as flavorful as the steak. Something I do appreciate about the lunch entrees is that it comes with vegetable fried rice. One small gripe is that Benihana is quite pricey. I think the lunch prices are okay, but I've seen the dinner prices and it's steep. AYCE level prices, but for an entree. Ultimately, the high price point, the fairly slow service, and the disappointing shrimp is what brings my experience down a few stars. read more

Benihana - Shrimp Lunch Entree - Sushi Bars Near Me - Atlanta, Georgia

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Chef OD made our experience great we love him good food amazing time! Went for lunch special read more

Benihana - Our food was good - Sushi Bars Near Me - Atlanta, Georgia

I have not been to Benihana in at least 10 years, and I hope that I will not return for another 10 years or more. I went for a friend's birthday, so I had to appease the birthday girl. Nothing has changed, at least for the better, since my last visit. The chefs are less talented than they used to be and the prices have skyrocketed. The only positive change is a tofu/vegetarian entree option. Be ready to pay at least $65 for any meal, unless you get the tofu which is $35. Fried rice will incur an upcharge though. Our chef literally only did one "trick" which was making the heart of rice beat. Very sad show. We had a reservation but still had to wait an exceptionally long time to get the food service started. I gave them 2 vs 1 stars because the food actually tasted good and the portion was large. The menu states "dipping sauces". We were only given yum yum sauce. When I mentioned it, the chef asked if we wanted ginger sauce too. We shouldn't have to ask but pretty sure we should've also gotten teriyaki and/or soy sauce as well. I also mentioned that we didn't get a show, at the end after preparing everyone's meal, then the chef did the onion ring of fire and attempted to do the choo-choo train but the train lost steam before it left the station and definitely fell off the tracks (fell apart) when he tried to move it. Such a disappointing time. read more

Benihana - Spicy scallion tofu entree with steamed rice, mushrooms and zucchini. - Sushi Bars Near Me - Atlanta, Georgia

We chose Benihana to celebrate my baby's 10th birthday, and overall it was a great experience. Chef JoJo was engaging and talented, and the food was exactly what we hoped for, well-seasoned steak and shrimp, tasty rice, and fresh vegetables cooked perfectly at the table. Our server Denzel was awesome friendly, attentive, and kept things running smoothly once we were seated. The service itself was very good; however, the wait time was long (as ever), so definitely expect that, especially if you're going during peak hours or for a celebration. That said, the lively atmosphere and interactive cooking made it worth it, and my daughter truly enjoyed herself. If you're planning a birthday or special occasion, Benihana is a fun, reliable option just arrive with patience or plan ahead for the wait. read more

Benihana - Shrimp & Steak HIBACHI VEGETABLE FRIED RICE - Sushi Bars Near Me - Atlanta, Georgia

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We went to Benihana with a birthday coupon. The food was really good and the staff was extremely nice, but having said that it was way more expensive than most Japanese steakhouses and I'm not sure what value is added for the extra cost. This restaurant was nice, but did seem somewhat dated. I have no complaints, other than the cost. Even with the birthday coupon, we were out of pocket for about what we would have paid at another Japanese steakhouse. We had a good time and enjoyed our meal, but I'll probably wait for another big coupon to go again. read more

I had a fantastic lunchtime escape at Benihana Buckhead, and I must give a standing ovation to Chef Zeek! Even at lunch, he brought the heat--literally and figuratively. With a flick of his spatula, he transformed a weekday lunch into a dazzling hibachi theater. The flavors were bold, the show was bright, and we left with smiles as big as the volcano onion! Lunchtime magic--thanks, Zeek read more

We had a reservation for 3:15p, and did not get seated until almost 5pm, then waiting at the table for the cook for over 30mins, did not get a server for almost 15mins. Bar drink took even longer. High chair broken buckle. Honestly would not come back. read more

Benihana - Sushi Bars Near Me - Atlanta, Georgia

Served my 1 year old tequila in a kids cup. Would've never knew if the lady didn't say "we're out of apple juice what else would she like" I said so what is she drinking then? Tequila. Then she said no it's not my husband tasted it and yep told the manager nobody cared he took my name down also the service was terrible my sister in law never got a drink 45 min into sitting down. read more

This place is horrible we hade made reservations,came in and it's packed so we couldn't be seated so we wait and we see a table for 4 with only two people sitting there and we were confused why we couldn't just take the chairs a lady is going to say because they were there first but if there not using it why can't we just put them to use so we left no one gave us an menu or assisted us. read more

Benihana - The place - Sushi Bars Near Me - Atlanta, Georgia

It was my first (and probably last) time: small tables, congested seating, a bit unorganized, long time for meal...I'm good read more

Benihana - There's better options‍ - Sushi Bars Near Me - Atlanta, Georgia

I love Benihana--I'm from LA and was spoiled by the extraordinary experience there--but this location was the worst experience ever. The $300 was not worth it at all. It's supposed to be a Japanese restaurant, yet none of the staff here is Japanese. Don't go there. On top of that, they ask if you want vegetables or rice, and it ends up being about $30 extra added to the meal. The presentation of the restaurant needs work. The pipes and water filtration system are exposed and extremely dirty. read more

I treated some coworkers out while on a business trip. They wanted tapenyaki and chose Benihana. I was trying to be nice so I let tjem choose. I have never beem to a Benihana before so I figured it was worth a shot. Boy was that a bad decision. The service was not good and neither was the food. They gave our appetizers to other people and charged us for it. They also never came back around to ask if I wanted another drink or refill my water. The food was over salted which is common in mediocre food places. Rather than just use high quality ingredients, they just salt the hell out of things. I couldn't eat my food. It was low quality and super salty. The final bill was over $500 (after I made them remove the appetizers they never gave us) for 5 people with everyone either getting a soda or 1 mixed drink. What a ripoff this place is. I would give it zero stars if I could. read more

Food: Just what I remembered yummy Service: I came in for my birthday & I was about to leave after being tons that I could not redeem the birthday offer today but, since it was just me...the Mgr told me he couldn't allow me to leave. I went back to my table & when I tell you...I'm so glad u stated! The service was simply EVERYTHING! Needless to say I overly enjoyed myself here and would definitely recommend my other YELP Elites and Yelper to dive here. Ambiance: Hibachi...you get what you want & DESERVE! Chef Chris was the bomb; very cordial and I loved his personality l! Server young Thomas was so sweet & took care of me as well...serving me 2 delicious cocktails the Kim Crawford Sauvignon Blanc & a Lychee Martini Come out treat yourself or your ok cf Ed one & enjoy the festivities. They even offered a birthday ice cream dessert . Thank you so much to the Restaurant Manager. #Hatsoff Thank you & hats off to all of your team here! # 5starsEliteness read more

Benihana - The Lychee Blossom is the yummiest & has my ears warm already. - Sushi Bars Near Me - Atlanta, Georgia

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Stopped by looking for happy hour--on arrival, customer service was great and my group of 3 was quickly seated. However, after reviewing the menu and the ambiance we decided not to stay....No sure if this is the Benihana I was expecting but I hope to stop by for dinner soon. read more

Our cook Friday was amazing. He made sure everything was correct an cooked it to perfection. I always come to this location every time I'm In Atlanta. 10/10 read more

Benihana - EMPERORS FEAST with a lobster tail added - Sushi Bars Near Me - Atlanta, Georgia

In the mood for some good hibachi, stopped here to celebrate mi Birthday on April 1st with the Fam! The service was Exceptional and the ambiance was great! It was on a Tuesday, not crowded at all! I ordered the Ocean Treasure (chopped lobster tail, shrimp and Scallops, veggie rice, soup, salad) for dessert they brought out the sherbert! So good, everything was great! My Family enjoyed their food, our server was Nae and Chef Malaki, Dynamic Duo! Ask for them, you will not be disappointed, Food was sooo good if course took some home and ate two more times, it was still good and flavorful! They give you so much food, can't wait to go back! Plenty of free parking in a great area of Buckhead read more

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Title of this story is Chewy chicken Entered establishment at 5:45 for my 6pm reservation. Sat down at 6:00pm. Ordered food and drinks by 6:25pm. Did not get a chef until 7:15pm. Many other tables were handled before us. I think because they now automatically enter fees for chef and kitchen. So if the order is not big you will be sitting there because chefs are looking for the big ticket items. Look at the bottom of your receipts there are kitchen fees. (Lawsuit maybe) Waitress gives off atlanta bad customer service energy so I did not engage with her as much as usual. I don't remember her name that is the same as her waitressing lost in the sauce. But I was just there to give my nieces a hibachi experience before ICE decides to rip my family apart at least I can hold their smiles and ahhhhs during dinner dear to my heart. I ordered something simple due to the fact I'm trying not to eat anything smothered in butter so I left it light and ordered hibachi chicken. The chicken was more chewy than bubbelicious gum. Go to Nakatos please it's a diverse mature family crowd better food and customer service and cleaner facilities. No pictures because it's the same as all the other ones you see with their chewy ass chicken. read more

Highly recommend Benihana (Buckhead) for a great meal anytime, but especially for their "Be the Chef" special experience. I purchased the "Be the Chef" experience for my grown up son to celebrate his birthday. Everyone had a blast, ate a huge meal, and fond memories were made. Special thanks to Chef Jackson for coordinating the meal, to Bernard for his chef lesson, to Chef Raul Gonzalez for his real-time cooking guidance, and to Mama Kay for photos and making sure we had yummy drinks, and to the rest of the staff for taking such good care of us. I don't know if the "Be the Chef" experience is a widely known offering ....but it should be! Go check out the website under special experiences for more details. You will be impressed...my group sure was! read more

Benihana - Sushi Bars Near Me - Atlanta, Georgia

What went well : Niecy and Friday!! The server and the chef were very cool and attentive. We watched them deal with a DIFFICULT table to say the least and they took it like champs and still came to us with amazing energy! What sucked : THE WAIT! We had a 8:30pm reservation and didn't get sat until 10pm. .... yup. They are short staffed but that is expected. This company took away gratuity on large parties so the servers are constantly getting screwed over and this clientele... well let's just say they admit to doing stupid stuff and then say " sorry, you know I'm from the hood" like... BRUH! Have some couth!! Overall : I feel so bad for the staff. The majority of these people don't tip and have terrible attitudes and wants free shit.... so sad. read more

Benihana - .: Friday! The best chef ever!! :. - Sushi Bars Near Me - Atlanta, Georgia

I must admit I was a little nervous dining here based on the Yelp and Google reviews. We went here for my niece's 13th birthday, and reservations were made for a party of 12. We had to wait for everyone to arrive before we were seated. Our server came over, introduced himself, and said he would be over shortly. He was in the process of closing out a large party. It seemed like the total experience (orders, hibachi chefs preparing food, and checks) took long but we appreciated that we weren't rushed and we were able to sing happy birthday and celebrate with a cake. The server provided us with sushi containers so everyone could take their slice of cake to go. 10 solid stars for Coop....he was Amazing!!   The restaurant is high energy and everyone appeared to have a really good time, it was a very soulful experience. The food show was entertaining, both adults and kids were laughing and smiling. Everyone enjoyed their meal and I was pleased with my spicy hibachi shrimp meal, I had enough for leftovers. However, my sister only received 8 shrimp in her hibachi shrimp meal and thought it was too expensive for the portion she received.   This was a Saturday night and the restaurant was packed.   Self-parking was available in the restaurants private lot. There was armed security inside, so not sure if sometimes there are incidents at this location. I probably wouldn't dine here too late, I would come early when you see more families. Definitely a more younger crowd as time passed.   With that said, this is not a gourmet restaurant, and for the experience and food I think it's at least worth 3 solid stars. It's perfect for a family night, celebration, or night with friends. Our family received great service from each employee we interacted with, and the food was cooked well. They were even mindful about my nephew's seafood allergy.   Thank you for helping make my niece's birthday special. read more

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If you'd like to make a reservation for 7PM, and not be sat until 8:45PM, then not eat until 10:30... then this is the place to be! A server came to us at 9:05 and we received our drinks at 9:15, and the chef came over at 10:15. Cooper was our server and he was nice, but then took very long to bring our soup and salad and my appetizer came an hour and a half later. The server next to us was on top of it and her table (who sat 20 min after us), had their drinks and apps quicker than us! We had Chef Friday and he's the only great part of our experience he understood we were hungry and just got straight to putting food on our plate, he's the only one worth of a tip. This place is just terribly organized and I really wanted to love it, but I would not recommend it to anyone. We wasted a couple hours of our day and I'd hate for that to happen to anyone else! Please avoid it and save your time by eating elsewhere. They're short staffed. read more

Benihana - Sushi Bars Near Me - Atlanta, Georgia

Our hibachi didn't taste like hibachi at all, it was over priced and mid and why was everything so confusing. Online menu is better than restaurant menu also btw. Cute fish menus though. Slow service read more

Benihana - HIBACHI CHICKEN - Sushi Bars Near Me - Atlanta, Georgia

I had 2 reservations for May 13,2026 for 9:45 & 10pm for my daughter's graduation dinner as this is her favorite place to eat!!! I got a call from the restaurant Manager Derek who wanted to inform me that they closed at 10pm and we would need to be there by 9:30pm. I advised him that the graduation was running a little behind, but we were up the street and would do our best to get there by 9:30pm and thanked him for the courtesy call. At that time graduation was already running behind & was supposed to be over by 8:30pm; but it's to be expected as this was a big moment for this kids!!! So as graduation ended, it was 9:17pm and we were 14 minutes away. We got there is was 9:40pm and as we got to the door the amazing security advised that they were closing as I'm standing there with nine hungry young adults. I advised that I spoke to Derek the manager and he advised he would just need to confirm with him really quick. I walked in with the security and he got Derek and I told him I was Tay and we had just spoke on the phone during the graduation. He asked was all of the party here and at the time the other car had made a wrong turn and was arriving in the next 5 minutes. So he told the amazing security guard to let us in and also the other car that had made the wrong turn. The restaurant had 1 family that was there and they were almost finished eating and now it was 18 people coming in at closing time and I understand people were to be getting off as they closed at 10pm!! When I say that Derek had them sit us as he nor the security didn't want to ruin moment! The cooks at both tables and the servers were absolutely superb. Dakota was our cook and the kids absolutely loved him and the food was perfect! The lady who was our server was amazing as well and everyone was super kind! The security even took pictures of us to cherish the moment!!! I had just flew in from LA so I had already had a very long day and was exhausted, but this experience and service must be recognized. I will always remember the kindness of everyone at this Benihana ! I'm so appreciative that they made this such a special experience! To Derek and everyone else that stayed to make this amazing meal so spectacular THANKS SO MUCH FOR SUCH A GREAT MEAL AND EXPERIENCE!!!! read more

Just terrible. GHETTO! Please save your money and go some place else. There are so many better hibachi places that will give you so much more food and options for less! First we waited about half an hour to even get our drinks and food ordered. Then after we got our drinks it took about almost an hour for the cook to arrive at our table! When he arrived he had an attitude and was trying to convince the ppl that ordered fried rice (which we have to pay extra for) to just have white rice bc he didn't have the ingredients on his cart and would have to go back to get them. He was unprepared for a few meals that he was preparing. The person who took our order didn't put things on the ticket correctly. My 17$ drink tasted like juice and didn't seem like it had any alcohol in it. The food had barely any flavor or seasoning and was just OK. It was my first time at benihana and I will not be back. You're truly not missing anything. Find a better place with better reviews and I'm sure you will have a way better time with more food and better service. read more

Man what can I say about this place , first time and very last time , I went there because a person I know recommended but you have to mortgage your house if you want to eat there , hell I might as well go to forgo de chao nothing else you have your money worth , tables very small maybe for kids or a midget , the parking uffff , this place with all honesty SUCKS ASS smh read more

Our reservation was at 8:15pm. We arrived at 8:20 and were told the wait would be up to an hour by then. we checked back in at 9:15 and they told us again up to a 20 minute wait. Moral of the story, we got seated at 9:30!!! And even after that we didn't actually get to eat our food until 10:30 which is when the chef arrived. There is no excuse for this lack of efficient time management and the only reinforcements we got was a measly 10%. I will not be returning to this location. read more

I was not sure if I even had to write a review for this place. Looks like everyone else who has dined here has already shared their similar experience. We waited for 2 and a half hours for our food after placing the order. The food and drinks that we did get were not too bad... Our waitress was really nice and apologetic about the long wait so it was hard to be too upset. The manager came out and apologized and took care of our appetizers. We only ordered one appetizer that was $16 for 6 small pieces of wings... The prices are definitely NOT worth it. We never got our entrees so no comment on that. There was another hibachi chef that was cooking right next to us that was making a lot of noise. He was banging too much on the stove and screaming so the entire restaurant could hear him. It was very unpleasant. read more

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Coming here was not my first choice but it was an invite (and a free meal for me) so I met my other party there around 3pm on a Wednesday. Not many tables occupied. We were seated within like 15m. The server came right over to take our orders and right after, Chef Jose came. He was cool and did an excellent job. Everything was really good and he was attentive to sauce refills and how we wanted food/steak temps. I was pleasantly surprised at how good everything was including the service and wait time. I would be back around the same time and day and only if Chef Jose was on the grill. read more

Benihana - Chef Hosea was really good. Recommended - Sushi Bars Near Me - Atlanta, Georgia

We had a reservation for five people on a Tuesday night at 6:30 pm to celebrate our granddaughter's birthday. The air conditioning in the dining room wasn't working, and it was July (93 degrees outside). After standing around perspiring for 20 minutes, I asked the host what the timing looked like for our table. Half the tables in the dining room were empty. He said about another 30 minutes - they didn't have enough hibachi chefs to work the grills at the tables. So, we all agreed to have dinner at another restaurant... It's a total amateur hour at Benihaha. read more

Smells like unwashed hole, horrible service, waited well over 2 hours for mid food. -2/10 avoid at all costs.

KICK ROCKS!!! DON'T WASTE YOUR TIME AND MONEY. Please read the other one and two star reviews here. I wish I had prior to going and having a disappointing experience. First of all, make sure you aren't seated under the A/C vent, because you'll have to tell the unbothered server that the water condensation from it is dripping on you. Then you'll have to wait about 10mins for a worker to get a mop handle/towel to wipe the vent off, while holding your own plate because you don't want the water dripping on your plate. Also, though the website has a lunch menu listed, they don't offer one at the restaurant. My party was told that menu as of 3wks ago was ONLY for take out/delivery services. WTF??!! Shout out to our cook, John. He was professional and pleasant. My coworkers and I came to celebrate three special events in our lives. WE SHOULD HAVE CHOSEN ELSEWHERE. I'm not going to get into the other specifics of why this Benihana's location is subpar, because I noticed from other reviews here that all is going to happen is a janky apology from a manager that's going to tell me go to the corporate website. read more

QUEEN WAS AMAZING!! Best waitress experience I've ever had here! She made my time here amazing!

Evething from the server (Queen) to the cook was on point and the food came out in ideal time so 10/10 must try. read more

I've been a huge Benihana fan since I was a kid, and the downtown Peachtree Center location was always one of my favorite spots before it closed. That place was clean, vibrant, diverse, and had a welcoming, family-friendly vibe that made every visit feel special. So, I was really excited to return for a birthday celebration, but sadly, this visit, along with my last one in Alpharetta, didn't live up to those memories. The atmosphere wasn't what I hoped for. It was so loud that it was difficult to hold a normal conversation at our table. Benihana used to feel like a universal, family-oriented spot where people connected, but this location leaned more toward a party or hipster crowd, which dampened the experience. Even before stepping inside, the smell of weed in the parking lot set an off vibe. Once seated, the people at our table came across as aloof, unfriendly, and overly demanding. In the past, meeting new table mates was part of the fun and ritual, this time it felt awkward and isolating. It's now happened to me on two visits in a row, which is concerning. Bringing a big group of 8+ seems to help, but I shouldn't have to rely on that just to enjoy the night. On the bright side, the hostess who seated us was fantastic, very friendly, attentive, and gave me hope for a good evening. She even refilled my lemonade without me noticing or asking, which is excellent customer service and something others could learn from. Unfortunately, the rest of the service didn't live up to that standard. We felt overlooked much of the night while some people seated right next to us seemed to get more attention. I've seen reviews praising a chef named Jose, and I wish we'd gotten him, because our chef felt very different. He was a younger guy who came across as disengaged and dismissive, just going through the motions instead of bringing the fun, energy, and interaction that make Benihana special. When we spoke up, he acted like he couldn't hear us, and when we finally did get his attention, our requests felt like an afterthought. At one point, hot oil splattered onto me and my brother, and instead of apologizing, he brushed it off completely. That was both careless and disappointing. The food itself was still tasty overall, but not prepared the way it should've been. The garlic butter was overused, leaving dishes greasy and mushy. The steak, chicken, and shrimp were overcooked, likely because the chef defaulted to well-done after some table mates requested it, but in the process, our own instructions were ignored. At Benihana, those details matter, and getting them wrong really takes away from the experience. It feels like this location (and Alpharetta as well) has shifted from the classic Benihana formula toward a high-volume, fast-paced approach. The result is less attentiveness, less quality control, and an atmosphere that feels impersonal compared to the warm, diverse, and engaging Peachtree Center days. Back then, all the sauces were ready without having to ask, portions were consistent, and the staff really brought the experience to life. Those are the things that made Benihana memorable, and what Master Aoki built the brand on. Benihana has always been a go-to spot for me, so it really hurts to write this review because I have such a soft spot for it. I'm not ready to give up on it, but I'd need to see improvements in customer service, food quality, and atmosphere before I feel the same love again. I truly hope they can bring back the welcoming, family-friendly environment that made Benihana special in the first place. read more

Benihana - Sushi Bars Near Me - Atlanta, Georgia

Long story short, don't ignore the reviews, even if it has been a few years. I arrived at 6:50pm to attend a birthday party with a 7:30 pm reservation. We didn't get seated until til after 8pm. Finding a parking spot was terrible for this to be a private lot. I expected better. Nevertheless, it was what it was. If you visit just take heed that it will be better to carpool or you will be waking a few blocks if the parking lot is full. Let's fast forward to finally being seated. The waitress took our drink order. I ordered the hibiscus flower power tea. In red print on the menu it states complimentary refills, which is my prime reason for ordering it. I also ordered a sushi roll, and of course hibachi that was also to come with soup, salad, green tea and ice cream. I purposely added a picture of the online menu but please be warned, it states this on the menu in person as well. Refill on teas are complimentary. The waitress stated that she only gave me a refill because her manager was "looking out for me". There was nothing to look out for me on! This was my 2nd glass of tea in the entire 2-3 hours I was there and we never received the complimentary green tea with the meal or the ice cream. Back to the food, the soup came before the sushi, the salads came seconds before the chef arrived. Because of the position of the tables, our chef and the other chef in front our table were on top each other trying to cook. It looked uncomfortable for them from my point of view. Nevertheless, our chef attempted to make up for poor service and cramped accommodations. The food was decent. I also appreciated the fact that he made note of my food allergy and cooked my food separate and separate sauce from the table. Overall, don't waste your time. This location needs a remodel cause it appeared dated, the parking lot is too small for the volume, service is entirely too slow and wait staff is uniformed. When the soup arrived, I wanted to cancel my sushi because at this point what's the point of an appetizer. And the soup was lukewarm at best. The waitress reply was, these things take a long time. The order in which the food came told me the kitchen was discombobulated. I hate to be complaining but for the price you pay for food, quality should be just a tad bit better. I expected better. But anyhoo, I tipped my server 15% off my tab and wished her the best. Maybe she was newly hired, I'm not sure but there is always room for improvement. If you're in the mood for hibachi from this location, Enjoy! read more

Benihana - Hibiscus tea - Sushi Bars Near Me - Atlanta, Georgia

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Had a reservation at 4 and came early, was told there was a wait (that's fine) came back in 15 minutes after 4 and everyone waiting was sat with no communication to us ( the other party was walk ins). Then the manager proceeded to sit us in a corner with a 1 year old sitting no where near the parents ???? Do not recommend just because staff has no common sense. read more

We went here tonight for my birthday. Very overcrowded and understaffed. We were sat 30 minutes after our reservation (which my partner marked was for my birthday) at a table in the middle of the restaurant. Our food was cooked, and as soon as it was on our plates our server was already coming over with to-go boxes and bags and the check - essentially forcing us to leave. No birthday anything - not even their famous song. The restaurant was so loud we couldn't even hear our chef or the people at our table. Ruined what was supposed to be a really nice night. Oh and the $200 tag was not worth the food. Never again. read more