Great service! Pamela was awesome. The food is good and large quality. Decently priced as well.

The coolest diner! The bear theme is something unique in AZ, and they had so many items and decor to admire. It was like being in a comfy log cabin, so I love the atmosphere. They have specials for the holidays as well with all the yummy favorites. Huge portions! Needed a bear bag to bring home the left overs...Biscuits n gravy baby! read more

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waiters took 15 minutes to come to our table and start our order. the food has changed it is way below average. we used to come here offen. The patty melt my wife had was small and lacked any flavor not even salt and pepper, i m have had hospital food that was better. the food arrived luke warm. i would give blackbear diner a negative rating if I could. the place has gone way down hill. don't waste your money here!!! read more

Nathan was our server tonight and was phenomenal. He was so Engaging and offered great advice on food selections. He was hustling and making sure he helped and talked to everyone. He is a huge asset to this business. Thank you for such a great experience. read more

Amazing all across the board! Food can you say awesome portions for the value of the meal. Loved the family friendly ambiance. Service was impeccable! Breakfast had it twice...I can't wait to taste lunch or dinner menu choices. I am excited! read more

The food and service was great they have an amazing menu there is a massive selection between breakfast lunch and dinner

Im very disappointed. I ordered online Sunday and they sent me a waffle with no syrup. Called and informed manager Mike, he was kind enough to honor me with a free meal. Went today Monday ordered on the phone in free meal and got my food burnt. Will not be ordering from here ever again. Thx for the burnt food. read more

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Ordered delivery. Buyer Be Aware! Including a pathetic excuse for a fruit bowl. Paid 6.39 for a 'fruit bowl' . 2 grapes, 8 slivers honeydew, 10 pieces cantaloupe. That was to be my breakfast (someone else got the eggs benedict), with yogurt. Door Dash refunded that immediately. So no worries, but what is Black Bear thinking if that serves for an acceptable portion /price? read more

Black Bear Diner Gilbert - American Near Me - Gilbert, Arizona

Ok its a chain but you get great value for your buck The portions are huge,and unlike some of the other breafast chains the food doesnt taste institutional read more

The food was to die for! I got the sweet cream waffles. ( They were the best waffles I have ever had in my life) I also got a mocha coffee that was delicious. The service was amazing they were so fast and kind. The whole theme is bear-like in the title. I also love the cozy cabin theme. I loved it. I would recommend it. And I will be returning soon. read more

I wanted comfort food and got Very Tender pot roast. I could cut it with a fork and I didn't feel the need to pick my teeth afterwards!! It could have been more flavorful and I don't like Bears gravies, for what ever reason they just don't please my taste buds. Next time I get this, I'll try the au jus .. As usual, we were made to feel welcome and valued, which is an important reason for coming back! read more

Black Bear Diner Gilbert - Pot Roast Dinner - American Near Me - Gilbert, Arizona

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I've always loved black bear diner for their pancakes, but today they had just the best service. I've recently been diagnosed with a soy allergy, after frequently having stomach aches daily... today I asked if I could just know if they add oil to the pancake mix. The manager came out, asked about my allergy, and made sure to make everything separate, said the cooks would clean off the cook surface just in case. Thank you for accommodating instead of telling me to find something else to eat that could potentially have soybean oil. I really appreciate it!!! read more

ordered Grizz breakfast and kids chocolate chip pancakes and kids eggs, sausage and bacon. All were cold, pancakes were all hard on the outer edges. Eggs for Grizz were filled with egg shell bits, bacon was pink and rubbery raw, country potatoes were hard and undercooked. Worst meal from this once fine restaurant. read more

Great big breakfast! Cute layout decorated with everything bear. A little busy so service was not it's best. But don't let that keep you away. Food is hot fast and good . read more

I am so disappointed in this Black Bear after a very mediocre experience tonight. The service was unfriendly and extremely sloooooow. The lady seemed overworked as it took 10 minutes her to come over and take our drink order. Then she took the order and took excessively long to get the drinks back to us. We were ready to order but she went away again and said she'd be back to take orders. Another five or 10 minutes pass... At this point we have been here in almost a half an hour already. The she forgot to put in one of the items in the order so we had to wait even longer for that item to come after everyone else was still eating. This was our first time coming to this blackbear and I don't think we will ever be back. The sad thing is the food is pretty good once it gets out but the service was very poor today. There was also food crumbs on the floor at our table as we sat down and the ceiling fan kept tapping rather loudly as one of the strings bounced off the lightbulb. Another weird thing was they put the gravy on the top of the top half of the biscuit, which is not normal(see picture) Maybe that's the way they roll but we are used to the gravy sitting on the soft part of the biscuit. I'm sure the wait staff is overworked and underpaid but I felt like the service was lacking here for that reason will probably never be back read more

Black Bear Diner Gilbert - Gravy on the TOP of the biscuit? Wha? - American Near Me - Gilbert, Arizona

Just ordered a pick up to go order and really horrible experience. On the weekends I like to get my parents breakfast and lunch, so this weekend I decided to try Black Bear Diner. First off, I get it's Saturday morning and probably the busiest time of the week but the gal that was doing take out orders was very unhappy. She handed me the bag and coffee without even smiling or a thank you. She even ran off so fast that I didn't even get to tell her that my father's cheesecake was missing. The younger guy was also semi helpful looking for my order too and went into the back a few times, at least he greeted me. Thank you to the other woman at the register (she had a choker necklace on). She was super helpful and even asked my name to make sure the orders that came out weren't mine, so I wouldnt just sit there....she even did this while cashing out other diners. She even helped me get the cheesecake and strawberry topping. I gave these stars to her, she needs a raise and an employee of the month award! Lastly, when opening the orders at my parents house my mother found a short/blonde hair in her scrambled eggs! Ugh...come on guys. Perhaps have the cashier gal run the entire joint and even the kitchen, she knows what's up! read more

So the food wasn't completely horrible but.... I said I have a dairy allergy before ordering. Basically no dairyfree dressing for my salad and they put sour cream container on my plate touching my ribs after I said no sour cream. Plus I said no bbq sauce but they still drowned my ribs in it. The ribs were ok but not tender enough. My husband, son and mother in law were freezing because of the air conditioning but luckily they did turn it down a little. read more

Chloe, (Black Bear diner Gilbert) thank you for helping me on Mar. 31 when it was raining and really busy. I have a disability and you easily, but kindly offered to help carry those bags out. read more

We arrived at the Gilbert, AZ Black Bear Diner today around 9:10 am. Had to wait a few minutes for Hostess to come and take us to a table, and gave us menus. After that we waited for over 15 minutes or more for the waitress " Amafis" to show up and take our order. Then another 15 mins or more she finally came back with our Hot Tea. After another 20-30 mins it seemed she brought food to another table across from us that ordered a lot more food then we did. And she brought my partner his CornBeef Hash. Then stated she would be back with my food, 5 mins later or more, another waitress brought my food. My Toast was cold, Potatoes were luck warm some of then, rest was cold and my supposedly Ham, Mushroom, Cheese Omelet was cold on edges and luke warm in the middle. But it looked like they folded over the eggs, put ham dices and one mushroom covered with cheese on top. Yes, she did comp my food, but not once came back to refill our water pots, ask if everything was fine. She came back and seen that I put my napkin over my food and pushed it away and then asked. She offered to make it again, But why would I do that and wait who knows how long and if it would of been hot. Will never go back there again, Terrible service and low quality of food. read more

It was my first time being here. I love breakfast for dinner and my bf couldn't believe I never eaten here. The portions are huge. We split the pancakes but they were quite bland but nice and fluffy . The eggs were fluffy and bacon crispy and thick how I like it. The staff was also very courteous. I would definitely go back. read more

1st I love this chain of restaurants but I've never been to this diner before. The server had us wait a long while Rude demeanor of our server who's Name on her Tag stated "D". Bad service she ruined our breakfast here. D for damm rude D for disappointing dysfunctional disingenuous read more

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The Biggest Biscuits I've Ever Seen!!! I had never been here before and came for a breakfast work meeting. I got the country fried steak and it came with the biggest biscuits I've ever seen! Since it was a work thing I didn't take pictures show show the massive size, but they were about the size of a mans fists. The chicken was good, the service was friendly and all worked out great. This place was pretty jam packed with customers so it must be a favorite for lots of people. Maybe I'll go here again and make a more detailed review next time. read more

Horrible. Hash browns were cold. Toast was cold hard and in buttered. Scrambled eggs were cold. I will never eat there again.

Couldn't hardly taste the mediocre food because the smell of the bathroom sanitizers permeated the entire dining room! Gak!

Always great food and a pleasant experience. Service is awesome. And a wonderful atmosphere.

First time eating at this location. When you walk in they have a bunch of cute black bear stuffed animals for sale. The first thing you notice though if you're really hungry are the perfect looking pies on display. We ordered the chili cheeseburger. The burger was cooked medium which is what I ordered. It was delicious and the fries were cooked perfectly. It was a little too salty for my taste but better than no salt at all. Cecilie was our waitress and she was very attentive as well as sweet. If you want a good dining experience I suggest coming here. read more

I love the feel inside, the service is always excellent. My favorite are the pancakes and their homemade sage mild sausage Pattys.

Incredible breakfast!!! Everything is super-sized. Too much food for one person to handle. Great food and quaint atmosphere. Recommend to anyone who is really, really hungry. Most things have gravy on it so it's definitely not for the health minded... Question... "Which Bear is Best?" Bears Beets Battlestar Galactica read more

Stopped in for a late lunch, so very little staff (only one waitress). A gentleman had fallen while leaving and the waitress was outside wiping the blood from his hands and knees. I DO NOT want a wanna be med tech handling my food. Absolutely disgusting. read more

We have tried this place twice now. I will say the staff was nice. The food might be good if every plate served was not cold. We were a party of 6 and everyone at the table said the same thing. I also had to ask for my food which was forgotten. So disappointed! The two stars is for staff which was friendly. read more

Amazing atmosphere! Super clean and great service! Portions are too big for me but I'll definitely be back.

Ordered takeout the other night...instead of getting a side of veggies like requested, they just threw in a tiny a$$ piece of corn on the cob. The strawberry milkshake was completely melted and we showed up 1 minute after the time we were supposed to pickup our meal. Mind you, my bf was really sick all day and just wanted to eat something filling. They completely forgot the lemonade that was clearly stated on the receipt on the side of the bag, so I had to go in and ask for that. When I got in the car and tasted the lemonade, it was just water. Not lemonade! So I just paid $3.39 extra for a glass of water....cool. Then when we get home, which is only 3mons away, half of the BLAND French fries were soggy and there was the smallest amount of gravy on my bfs country friend steak. Like it didn't even cover half of the 10oz steak....ridiculous! Im extremely bummed about how pitiful the service was because I refer this restaurant to so many people and tell them how amazing the food is...obviously something has changed and made the place so much worse. I would've rather have gone to McDonalds next door if I had known how poor the food was going to taste. read more

I went to that establishment with my parents, aunt and uncle Saturday the food was great. My issue is that we split the check when I got home I realized that both credit cards were changed the total amount of the whole check. So we double paid the tip. I had called that same night and spoke to Alexis she said she couldn't revise my check and that she would let her manager know. To this day I haven't heard anything back... I'm really upset because the cashier didn't tell me that the tips were doubled. read more

Good food and variety. Excellent customer service. Very accommodating to special diet needs.

This place is wonderful from the decor as soon as you walk in, to the menu, and the heaping plates full of food. I was there around 11am and decided to get something from the breakfast menu, and it did not disappoint! I will be going here again, and often!! read more

Janna to the rescue as our favorite server had to leave, but she picks up the extra tables on a busy Thursday morning and our birthday breakfast continued with all the fine service that we expect at BBD. They are known for their large portions so there is plenty of good food. The service is friendly and they are glad to see you, it's family. We highly recommend their club as they give you a breakfast on you birthday every your u are active. That is a nice benefit as it's a full breakfast. read more

Black Bear Diner Gilbert - New Breakfast for Dinner Menu - American Near Me - Gilbert, Arizona

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Picked myother up for food... it was good.. I love the sausage.. its sooo juicy.. I will definitely be back.. read more

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They have alot of improving to do,one They way they run there wait staff needs improvement it looks like choas ,the time you wait to be seated and leave needs improvement to much bitching by older staff managers need to set and watch how there businesses is run get your head put of ass thinl outside. The box read more

We tried ordering online for delivery because we didn't want to go anywhere. We live real close to this location and I saw that the driver came directly to our house from the restaurant but the food still arrived cold which was too bad. Reading the reviews on this location that's par for the course as people get cold food in the restaurant too. The food was good and a decent portion for breakfast. The thing I did not like is you are REQUIRED to order a drink ($3) with every meal. There was no way to get out of it. I don't like buying things I don't want so I won't be ordering online again from this place. So one star off for cold food and one for forced drink orders. read more

I went here for breakfast several times in the last couple years and it's been good. The service has always been friendly. That last time I ate here, I got the scramble, the one that comes in a cast iron skillet with potatoes on the bottom. The potatoes were warm and looked like they'd been boiled and cup up instead of fried, and the whole dish wasn't hot, just barely warm. But it was filling and I was hungry! Another time, I had the pancakes and a Bearclaw French toast, omg, HEAVEN! Their Denver omelets are really good, too! My mom ordered ONE biscuit and gravy to-go today and wondered why they charged her more this time, as she's not a big eater and has gotten this before. Turns out she was charged for two biscuits. They gave her a HUGE bag, (so wasteful!!) and her biscuits were hard, and old, stale. I hope next time they will do better with the biscuits, when it's done right, they are soft and fluffy. Please stop serving your old biscuits, Black Bear! I didn't give 5 stars because of that. read more

Black Bear Diner Gilbert - American Near Me - Gilbert, Arizona

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