I already had a spectrum TV and internet account and we had our phones with AT&t. Decided to change…read moreto spectrum mobile to save some money and we did. AT&t has raised the price many times over all the years. The last was to not recognize veterans and servicemen with a discount and removing the discount for direct pay. Guess the CEO needed a bigger bonus this year. We've had them for many years and we just got sick of it. Dorn was our attendant at spectrum and he was terrific. about price, phone selection and explaining everything. We highly recommend them.

Terrible experience I bought my phone on Wednesday today is Friday... still can't utilize my phone…read moredue to them not being able to activate the imei. I was told to come back when the manager was present wasted my time again I was there for a total of 5 mins and was told they need to submit a ticket which should have been done on Wednesday. Quick to charge late to execute is my experience so far with this store

YES! I didn't know there was such thing as a service provider with real customer service! Every…read moretime I called direct TV it was long holds and unhelpful runaround answers- or nonstop upselling attempts! Elinkers actually has PEOPLE on the line!! And he didn't read from a script!! Great to see there's a local company that cares about their customers and can answer your questions efficiently! Highly recommend these guys!

From the owner: eLinKers is your Local One Stop Shop for Communication Services…read more DIRECTV, DISH, Charter, HughesNet and all other major local providers. eLinKers Communications specializes in finding and placing your home or business in the best communications packages for you. Residential and Commercial. Single Family Homes to Apartment Complexes. Small Business to Enterprise and Real Estate. Satellite Television, VOIP, Cable, Fiber, Bundles, Phone.

We had frontier about a year ago, the worst internet we've ever had! The tech was awful and sloppy…read more Used black cable on our white walls. Used some sort of gummy adhesive to fill in holes. Looked horrible. That eos box thing was a nightmare. I think that's what it was called. Switched back to spectrum within 2 months. Now frontier keeps sending sales reps to my door, one came at almost 9 at night one time I've told them repeatedly we are not interested. Today another pushy young guy came, I listened to his little speech to be respectful. Told him who we were with and very happy. Not interested. He would not leave. Asked to speak with my son, who just got home from gym, hit the shower, studying for mid term, insisted on coming back. I said we aren't interested. He thought by flashing his Verizon logo, like that would do something. No we aren't interested. I tried telling him I was cooking dinner, kept talking. This guy is more bothersome then a damn Jehovah Witness or one of them Mormon boys. Please do not send anymore sales reps our way! Please.

We went to Verizon to get a new phone and they said they were having a promotion with Frontier;…read moreFree internet service for 6 months. We said yes and verizon told us Frontier would come set it up. We had it set up, and about 2 months in, my husband got a text stating it was disconnected because of non payment. We contacted Frontier and they told us our verizon account was never properly connected with Frontier and we were never actually signed up. So they agreed to remove some of the fees we were charged, but we still had to pay for what was supposed to be a free trial. Then they said our account was now connected properly and we would receive the free trial. Still no free trial. within a month we just canceled. when we got the final bill, there was an early cancellation fee of $75 and an equipment restocking fee of $50. in total our 'free 6 month trial' that was really only about 4 months cost us $230. This felt very scammy.

WOW, we are so impressed with the level of service we have received from this company. In…read moreparticular, Chris. He is so patient and kind in his explanation (not all of us are tech savvy) he also went 100% above and beyond for us in helping to ensure our event had the connectivity we needed to be successful. I will recommend this company to all of our contacts! Chris, you are an awesome human being, and btw it was a pleasure meeting your son today as well. Thank you kind sir, for all of your hard work. May your business flourish!

I'm usually willing to give people a benefit of the doubt, but honestly, I should trust my gut more…read morewhen there are multiple red flags from the start. I reached out to Empire Satellites Inc after looking online for someone to install my new Starlink dish. Chris responded promptly via text from a different number (red flag number one). Quoted a price for the install - $349, which I thought was reasonable. Set up an appointment for the same day at 2:30pm. At 3:00 get a text that he we will be "couple of hours late" (red flag number two). OK, no problem. Finally shows up at 6:10pm. Started to look around the house to find a good location to mount the dish. Settle on a tall side gable (single story house), but his ladder is only 18', so he says that that's as high as he can mount it, not at the gable apex. Not ideal, but OK. Casually mentions that he charges an extra $100 for the "attic work" (major red flag number three). As if most people expect to have wires hanging on their exterior walls? I don't argue, but at this point I am really expecting to see stellar work quality, above and beyond attention to detail. This is where things really go to shit. Chris gets up to the facia and starts mounting the dish in a mount that I provided. I am looking from below and clearly can see that the mount is not plumb and is wobbling, as he puts three lugnut screws through the facia. He assures me that it is plenty stable. Red flag number four. Drills a hole through the wall for the cable and goes inside the house to fish for it in the attic. In the meantime, I get up the ladder and take a picture of the mount. It is clearly not fully bolted to the facia, with one of the bolts screwed at a 45 degree angle. The thing wobbles like crazy. Thirty minutes later, and two more holes in the ceiling plate from the attic, the cable is still not down to the final location, despite the fact that 5 extra ethernet cables were routed through the same wall from the attic by my electrician a few weeks before. Chris offers to surface mount the wire to the wall in the finished pantry room - ugliest, laziest install ever. Red flag number five. This is when I say "that's enough" and kick him out of my house. He is genuinely surprised when I offer to pay him only $250 for the horrendous job he did, and not the full $450 he was expecting. Before he leaves, he blames me for providing a bad mount for the dish, and tries to upsell his own mount for $100. Unbelievable. I have worked with dozens of subs int he last two years while building my house, and know my way around tools and trades. This was one of the worst experiences. The guy has the worst work ethic and zero integrity.

I have been a loyal customer for many years with as of today 7/23/ 26 my 92-year-old mother has a…read morelandline . The problem with frontier they give you nothing but false hope to fixing the problem . Now it has been a week still no answer as well as service . They indicate there is an outage . Such **** a doodle crap. Frontier is merging with Verizon Frontier you just lost one loyal 92 year old lady . So mama will be a loyal customer with SPECTRUM Customer service: try switching over to Spectrum

Moving, called to cancel. Told we could cancel 4 days later. Cancelled our internet immediately…read moreupon hang up. Had no late bill or charges, paid every month. Will never use again!

Wish I could leave a 0 in reviews. Horrible service, can't speak with a rep. Have to deal with…read moreAI. IT'S CRAP DON'T RECOMMEND

Stupid tech support. Difficult to understand language…read more Scamming people into paying for a business account. Service is "meh". I never had these issues with Spectrum, just slower service. I Googled my issue after being hung up on twice, 4 different tech support reps. All I needed was to unplug my router to change the IP address. If you are working on VPN for work you can't have the same IP address To change it unplug your router and plug it back in.

My parents got Frontier internet, they didn't like the service because it was not fast enough…read morepriced increased. They cancelled in May 2026 they knew they would pay that month and a cancellation fee. My parents are older I checked their bank statements and they still got charged for June, and July. When I called after I got the bank statements the customer representative said because it was because they did not remove the debit card. They did not reimburse them and said that they would remove the debit card as if that made it okay. I don't trust this company or how they treat the elder the service is not good, the over gauging is terrible, and they take advantage of older people. Don't use them.

I just switched to frontier internet and was promised the world...a lower price, billing would not…read moretake place until 6 months, etc. but in reality that was a lie. They are charging me a higher price and billing started immediately I called customer service and they are so rude and unprofessional including the supervisor. There are other options out there. If it sounds too good to be true... it's a lie! Frontier shame on you!

We have had trouble for weeks with our channels freezing up constantly. Have called Spectrum…read moreseveral times; they had someone come out, and we also saw their trucks in the neighborhood. But they can't seem to fix whatever the problem is so we are switching services. They are also too expensive for what we are getting, which is a terrible connection most of the time.

Andrew is the man! I had issues signing onto my new iPhone and he was very patient , he had to stay…read morea little pass closing time to help me out and not once did he get upset awesome dude I would really recommend him for customer service. Thank you Andrew appreciate you man