The food is good, but a word to the wise: Always check your order if you're getting takeout. We consistently get home with our order only to find that salad dressing, side soups, or chips are missing. Today, not only was the salad dressing missing, but my french dip sandwich was missing the dip (and the horseradish.) I'd normally give a higher rating, but after a dinner of plain roast beef on bread, I'm not so impressed. read more

I am only giving this Boudin's location a 2-star rating because of the personnel at the front counter, who were all very friendly and cooperative. HOWEVER, this was the worst dining experience I've ever had at any Boudin location, and it should only get a one star review. We ordered a grilled cheese sandwich for our grandson, and they delivered mac 'n cheese. We ordered a turkey havarti sandwich for our daughter, and they forgot the cheese. We order a spring salad for my wife with no feta cheese, and they delivered it with feta all over it. And, finally, I always order the BBQ chicken salad, and it has always been good. In this case, the chicken was cold, rubbery and inedible. I had to remove it from my salad. Could this dining experience been any worse? I guess it could have been, if it weren't for the staff trying to resolve all of our issues. They only got one out of four orders correct, and the one that was correct had inedible chicken on it. I will never dine at this location in Sunnyvale again. I would only give them another chance if they comp'd the meal. Even then, I might hesitate to eat it. Avoid this restaurant, if you can. read more

I had high hopes going to Boudin yesterday, but oh my God was I disappointed. My wife and I ordered the Chicken Pesto Sandwich. As we waited, sitting there in front of the service window where you can see the cook or sandwich guy, and he kept being told to "hurry up" and "you forgot to put this one the sandwich!" Not very reassuring when you have just ordered a $7 sandwich. When we got the food, to go, we were sitting in the car and I pulled this tiny sandwich out of the bag I thought there was a mistake. It was on this tiny baguette, which really wasn't even a baguette, there was very little chicken on one half and only a trace of it on the other. There was more tomato than anything else there and the smallest hint of pesto. What a joke! We were several miles from the restaurant or we would have gone right back. When we actually ate the sandwich the bread was so hard that it tore up the roof of my wife's mouth. We ate the tomato and the 3 tiny bits of chicken inside. Never going back. What a joke! I expected more because I have been to other Boudin's and this was just so depressingly bad. I mean come on...Subway gives you a $5 footlong down the street and they actually put things on the sandwich!!!!!!!!! read more

Good lord we are the only people in line and it still takes them 20-30 minutes to make a damn sandwich. What is the deal!?

I've been here a few times since they've opened. The service is VERY attentive. The food is just OK, I have tried nearly all of their vegetarian offerings and can't say this will be a go to place for me. However, they have something on the menu for everyone ranging from soups, salads, warm and cold sandwiches, pastries, cookies, and baked breads to take home. If you're a fan of sourdough you won't need to drive up to SF anymore but I still prefer Panera and Acme over Boudin. read more

I liked this place WAY more than I expected to. It's located in an older strip mall where a Burger King used to reside. This is a wholly remodeled and reconstructed building though. The inside is airy and welcoming, with lots of seating in booths and widely spaced tables. There's also patio seating. The inside ordering set-up is a bit corral like, forcing you to line up as if you were at an amusement park, but they make up for it by having samples of their baked goods when you actually reach the registers at the counter. I ordered the pesto chicken sandwich on sliced sourdough with a bag of chips as the side. It was REALLY good! I was surprised that the bread didn't cut up my mouth, but it was perfectly toasted to be warm and still soft enough. The pesto sauce is SO good, more like a pesto flavored mayo that is especially tasty when warm. They also slice the chicken breast so you can tell it's freshly made. The sandwich wasn't cheap at $8+, but it was made of quality and tasty ingredients, so I'll be back. Parking is also a breeze because, like I said, it's a pretty run down old strip mall with not much going on. read more

It is my first visit to this location. I've been to the main SF brunch (hated it and the food) and to the Cupertino brunch (neglected to review it??), but never to the Sunnyvale brunch. We came in the middle if lunch time and the place was half full, the short line to the cashier moved fast, and even faster after they opened another cashier. The cashier was very welcoming and friendly, helping us with question (first time here, new menu items). We ordered their new salads for the season and salad/ soup combinations. After you pay at the cashier you receive a number sign to place on your table. You take your choice of beverage from the machine and take it to a table with your number sign. The food is served to the table. Our orders start arriving to the table not too long after we set down, The salad prices are not cheap, but the salads are big, none of us could finish it, and it came with a bun. A satisfying lunch if you ask me. The Ingredients were fresh and they offer interesting and yummy salad options. I'm always on the hunt after good places to eat salads since I'm always overeat at dinner and try to compensate for the guilty feeling at lunch. The place is clean and quite. We were a group of a few freinds meeting for a short lunch break and we enjoyed the calm atmosphere and the convenient parking. We were all happy with our newly discovered lunch spot and probably use this location again for our lunch meetings. read more

Went to boudins tonight. The manager Lynna was super nice and friendly. She let us try a millionaires salad and it was really good. The lettuce is crispy, tomatoes ripe,dressing fresh and the bacon is awesome! Thanks again Lynna great customer service! read more

The staff here is so friendly!!! I've been sitting here studying watching them go to every table to check on everyone, offer help, and just have the absolute best attitude! Only gave 4 stars because it's a little pricey and I wish they had coffee drinks, but the staff is top notch. read more

Ordered chicken and was given beef.. next day i go and complain to them and they ask me all details and then the manager comes and refunds my money after 15 minutes of questions... No apology anything.. Gas and dinner ruined ... Pathetic experience.. NEVER going back again. read more

I usually visit the one in the city and was glad they are opening some up here in the South Bay. The one here in Sunnyvale lacks the customer service that I have experienced in the city. The girl who took our order Iyauna was rude and unfriendly she had a very bad attitude. Some of the management staff that was there as well were very unprofessional. There are some other boudins in the area that I will visit to avoid the bad customer service at the Sunnyvale location read more

Always love coming to boudin for good food and excellence service! Got the chicken pesto sandwich and it was delicious. Great service as well!! Was helped by Lynna and she was friendly, polite, and made sure we were satisfied read more

The place was empty on a Saturday. The portion of the clam chowder bowl was smaller than I remember I had at the Boudins in the food court at the Westfield Valley Fair Mall. However, I used a 2 for 1 coupon, so that was nice. read more

Had the California veggie sandwich..Was just okay nothing that special and definitely not worth the 7.99 price! Portion size was small so your gonna need chips to go with it! read more

Had the chicken pesto and spring mix . Like the presentation here. The sandwich was put together with care. I guess everything here is nice. This place is great . Warm smiles and friendly servers. This place is excellent. Why can't all boudins be like the Sunnyvale boudins. read more

Loved my dining experience here, Clam chowder was New England worthy.

Heading out for lunch. Was on my way to panera when I had to pull a fast one and go swiftly across 2-3 lines when I saw a the newly opened Boudin on the other side of the street. Add in the fact that it's been ridiculously cold recently and raining and a rustic tomato soup has never tasted so good. So good I think I went here twice in one day. read more

I've seen Boudin popping up everywhere now. They're really expanding. Out of curiousness I decided to try. It's just like Panera but with bread bowl soups. The quality is fair although I think the pastries are slightly better at Panera. One major gripe I have with Boudin's menu is that they have the tendency to put something sweet in every damn dish. I ordered the butternut squash soup and they topped it with toasted walnuts and cranberries. Granted they asked me if I wanted it, but I'm on a budget so I'll take any additional free topping they want to give. The croissant is fine. It's not that buttery or flakey but it sure looked good. The croissant taste like they used the same bread mixture they use for everything else and put it into the shape of a croissant. Prices are comparable to Panera Bread--moderate. Pho next time instead. read more

My first time and I became a believer while enjoying one of the best cheeseburgers in ages. The beef had the perfect flavor for a burger and the roll was perfect with minimal bread and the right amount of crunch. I will return! read more

A chain is a chain, but Boudin puts out a nice plate of food. I have eaten here a couple of times and I walked out happy both time. The salads are huge (big plus for me) and the prices are very reasonable. The place is clean and comfortable and they have an nice patio where I can sit with my dogs. read more

When we went for lunch at Boudins in Sunnyvale we had a very pleasant experience. We had asked for the Hi-C in the soda machine to be replaced and it took quit a while, apparently there was some difficulty changing it. Lynna offered us alternative drinks while waited. My husband's soup didn't come in the bread bowl he asked for and Lynna took care of it and comped us for the inconvenience. We really appreciated how well Lynna Went above and beyond to make things right and the rest of the staff were while we dined here. read more

I understand soup should be hot, but I shouldn't have to let it cool 10 minutes before I can enjoy it. Please check your temperatures

Seriously the worst service. They forgot my utensils and didn't even give me a cup for my drink. I had to ask for everything. They are more interested in their own conversations than helping customers, I wasn't even greeted by an employee, until I was ready to give my order. I have to agree with Kristin S review, the food wasn't up to the standards as the one in SF. Greatly disappointed with this location. read more

I haven't been to a Boudin since back in the day when I was a kid in SF. Everything's the same for this transplanted location (minus the seagulls and seafood smells). Its like a panera in here. Fresh bread (sourdough of course), solid sandwiches, and good soups. I stopped by for the 1/2 sandwich 1/2 soup lunch (with $1 extra for the breadbowl) and got a half turkey cran and a half clam chowder. This is, hands down, a great deal. the $1 extra gets you the "1/2 soup" but its really a full soup the same size as the ones you get in SF (just less seafoody feeling), and the sandwich is a decent size. Turkey cranberry was solid, pretty run of the mill, wish the bread was thicker because i kept getting cranberry sauce on me. Coworkers had 1/2 sammy 1/2 salads, both enjoyed their food. Apparently, you can also order off menu here, if they can make it. My coworker wanted a BLT and they made it no sweat. Solid place. read more

I came here when it first opened but haven't had a chance to review it until now, we came here 2x. The first was to try the clam chowder bowl and 1/2 a chicken salad sandwich. I was actually disappointed in the clam chowder. It was mostly potatoes and hardly any clams, the bowl was just ok. sandwich was mediocre, nothing special, and it had grapes in it which was weird. I don't like fruit in my mayonnaise based sandwiches. Whole Foods has a clam chowder that has 5-6 clams per spoonful and its delicious! You get a whole bucketful for $10, which beats boudin in taste and quality. We came here again to use the buy one get one free for the hamburger sandwiches which were just ok. The beef was juicy but lacked any salt or taste, only went for the coupon deal. Not a place I'd visit again, especially for the clam chowder. read more

The food was great and the Assistant manager Lynna was the best. She corrected a slight issue with our food and was beyond helpful. Great customer service. We had a great family dinner there. We will definitely come back. read more

The area has multiple burger joints near by (within 1/2 block). This is the newest and offers a slight twist. The burger is thick rectangle shape to fit on a thin baguette. I tried the Swiss mushroom on multigrain bread. My impression was a dry burger (maybe too lean) and hard to chew bread from the oat coating. Overall nothing that special and @ $9 a tad high but it is listed as being made from premium Angus beef, the salad side is a nice offer. I may try the soup bowl or a sandwich. read more

Ordered the new salmon salad. I love seafood and it is hard to believe this is salmon. Rock hard, tastes old. Would not recommend any of the salmon dishes. Others have been OK. Also, French rolls with this order so hard cannot eat. Very disappointed... read more

i had the grilled brie with fig jam/apples and a side of tomato soup. yum :-). we got there at 1110- no line, and got our food right away. it got super crowded at 1130. i tried my friend's french dip. also yum :-). read more

The website wouldn't let me order for the time I wanted, so I called in - Josh was super friendly and helpful over the phone, and Fatima was awesome in person when I picked up. Thanks for making it simple, easy, and friendly!! read more

I was just across their store and starving so decided to give them a second chance. I got a ham grilled cheese sandwich with greens to go. While eating my salad, a huge live moth flew out of my salad (see picture). I called the manager who said "thanks". Wow again great customer service.... NOT! read more

Boudin SF - A live moth flying out of my side salad... Gross!! - Bakeries Near Me - Sunnyvale, California

I haven't really experienced a Boundin's that I didn't like. However, this location has pretty amazing service. Every time I've been here, the people working there are just so nice! Clam Chowder - You can't go wrong with their staple dish. I mean, they're famous for it other than their breads! I love the bread bowls but sometimes I do have to have some self control and skip it. Havarti Turkey Sandwich - Super delicious! Creamy havarti on a sourdough roll. The turkey can occasionally be dry but the havarti really masks that. Goat Cheese & Apple Salad - Tasty. The vinaigrette is very light with a hint of sweet and a slight tang. The goat cheese is a good compliment. I really wish they would mix the dressing in a bit more as it seems to always be missing on portions of the salad. I also wish they would cut up the apples into smaller pieces. Mac & Cheese - It's Kraft Mac & Cheese so you can't really go wrong here. It's an item from the kids menu so it comes with a drink and a cookie - YAY! Sign up for their bread membership - you basically get 13 free breads throughout the lifetime of your membership at no cost to sign up. read more

i woke up one morning to the startling realization that i had posted this review apologetically in codependent accommodation of my ex-partner's embarrassingly fussy food orders, which no one in the restaurant could ever get right with her, and which she never bothered to write down, despite eating there for many years and making the same order every time. I'm not personally into your restaurant now that I am divorced. But I remember the food was good, and the atmosphere was sufficiently whitewashed for my wife's sensitive cultural needs. In the end, I'm glad I was able to stay on your good side, and I hope no one got frustrated with a couple of flamboyant geminii. I would totally eat here again. read more

I had a delicious and pretty large Cesar salad yesterday. A few weeks ago I tried the Chicken Pesto Sandwich with mixed greens and LOVED it!

Lynna was very nice! She always provides the best service! The food was very good too, worth the price.

Sorry, I must change my review. I tried to call in for take out FOUR times on Saturday at 1PM and the phone kept ringing and ringing.. Seriously??? I've worked in restaurants before and that is highly unacceptable. I figured that they must have been really busy so I still went to the restaurant to order take-out. Guess what?? Inside the restaurant was practically empty!!! Wow... Is all I can say. I called the number again once I was in the restaurant to see if I had the correct number and I did! How unprofessional.... But of course there were plenty of employees laughing and having a good time. How disappointing... read more

I order lunch through ezcater for 35 people. They love Boudin lunches. The only problem is they have screwed up my last 2 orders. My first order was for individual cups of soup & sandwiches. I got 35 sandwiches and no soup. I had to call ezcater to have them come back with soup. Again I ordered soup and sandwiches. I got 35 sandwiches but they were not the sandwiches I ordered and I got 3 large containers of soup instead of individual cups of soup. Lunch is 12 noon sharp and 30 minutes long here so I did not have time to call and fix the order. I served the sandwiches that I received. A few minutes later Boudin is back at the office. Realizing they gave me the wrong order and now want it back! I informed them that they had already been eaten. So, now there were 2 people that were not getting what they ordered! We love the food but I can't continue to use them. I feed a very unforgiving bunch and I don't need the stress of worrying how they are going to screw up my order next time. read more

Lynna is the most awesome waitress ever. You guys should got there just for her. Honestly. Whatever position she is in. She should be promoted. She goes above and beyond for her customers. I will be back just to see her ! read more

Happy to see this brand new Boudin! Came here the week after it opened and all the employees seemed so happy to serve us even though it was 10 minutes to closing. Always gotta recommend the classic clam chowder in a bread bowl, but the salads and sandwiches are good too. Bonus points for awesomely enthusiastic service, go while it's still new and they aren't jaded yet :P read more

Only thing I think that's great here is the sourdough bread bowl with clam chowder