Is it all buffalo wild wings or just this location, but it seems like it's extremely understaffed. I saw maybe 1 person managing the whole section and no one at the hostess or takeout counters. Saw people waiting over 10 minutes trying to get their takeout before anyone even talked to them. Management need to find a way to staff correctly since on the busiest nights, they are definitely unprepared. read more

American Burger - 3 stars Chicken Parmigiana Sandwich - 3 stars Tater tots - 4 stars Chocolate Chip Cookies - 1 star Got take out last night. The food tasted ok but nothing great or worth the inflated high prices. The chocolate chips cookies though are horrible, not buttery, barely enough chips to be cookie (not triple) and packaged months ago. read more

This is the worse location! I ordered 20 piece bone in deal and regular potato tots. Food arrived, all wings were dry as if we only did dry wings when we chose 4 wet flavors. The wings looked so pale and old, as if it was fried or microwaved a second time. We paid for a side sauce. We didn't get the potato tots and the side sauce we rightfully paid for and was charged. This is the third time this location messed up on our order and refused to make it right. The managers here are rude and don't understand what customer service is. $20 refund for a $60 order. The food wasn't edible, you had two items missing from my order. They don't give a crap about customers or their orders. The solution Definitly makes sense. Would not recommend this location. read more

Honestly not worth the hype or the price. $16 for 6 wings is steep, and our total for 12 wings, a beer, a vodka cran, and small fries was around $55. The restaurant was big and clean, but it was SO loud inside and the service was pretty mediocre. read more

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Review #992 Posted on 1.19.26 We came in for lunch here on MLK day Monday January 19th. This spot is located right across the street from the Century Movie Theater inside the Union Landing Shopping Center. This is the latest business at this primo spot which for whatever reason has struggled over the years keeping the same business here, probably a rent thing. I like the setup at this place, the bar top backs up to the wall that's facing the movie theater. The menu here is way more extensive than you'd imagine. They've got obviously a huge selection of wing flavors to go with bone in it boneless, and different quantities you can order also. They've got chicken sandwiches, salads, appetizers, strips, wraps, tacos, even cheeseburgers & desserts. Food & service were both up to par and good. read more

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Stopped by Buffalo Wild Wings with my brother and a friend to catch some games. Go Niners! If you're looking for a classic sports bar environment, this place has plenty of TVs and a great atmosphere to watch whatever game is on. Our waitress was fantastic. However, She did accidentally bring the wrong beer for my brother (he orderd a Modelo, I had a Blue Moon, and our friend had an IPA), but she was incredibly kind about it and swapped it out immediately without any questions. I ordered the Philly Cheesesteak with tater tots. Huge shoutout to the kitchen for being accommodating when I asked them to cut the sandwich into three pieces so I could share it with the guys. My friend got the Sampler, which was a good deal for the price. It came with onion rings, mozzarella sticks, and crispy fried chicken with four different sauces. However, my brother's chicken wings were the weak point of the meal. They were pretty small and definitely on the dry side. The sauces were delicious and definitely saved the dish, but if we were going out specifically for wings, we'd probably head elsewhere next time. We had a great time. The environment is perfect for sports fans, the Philly cheesesteak was solid, and the service was somewhat top-tier. Just maybe skip the wings and try one of their other entrees! read more

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Our server was great and the food came out very fast and hot! I loved the flavors of wings here and their happy hour is a good deal! We got the fried pickles, drinks and fries/wedges that were all part of happy hour. I got the Lemmon Pepper Sauce and Buffalo Bleu and I loved both flavors! The only thing is that the bar drinks took a little bit to come out, but overall a good spot. I would recommend coming for their happy hour! read more

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I'm pretty shocked at the overall rating of this location! The burgers are top notch, and the wedge fries are crispy and delicious. The service was friendly, though I can see how if it's busy and understaffed, it might not be zippy. Nice beer selection. So many screens, if you like sportiness! read more

We actually had a really good experience this time around. We had some hit and missed at different BWW. The chicken was delicious, my daughter had the bacon patty melt which was delicious. The bone in chicken was cook well and flavor was on point. I had a margarita and that was good too. We came on a Sunday after we watched a movie, and we got seated right away. Our server was really sweet and attentive. The food came out quick. Got a good table where we can watch the current game. Really good experience at this BWW. read more

Made the mistake of coming here Friday night. We're seated right away but our food took almost an hour to come out! They were busy but it seemed like everyone's food came out before ours. All we ordered was wings and fries and it took 51 mins before our food came out. To top it off, they missed an item for our order which took another 12 mins. Had we not been starving and tired so not in the mood to go elsewhere, with one mission in mind which was to eat, we would have left. The last few times I've been here the service has been horrible. It always looks like new management too, i can imagine why. No wonder the wait (compared to all the restaurants around Union landing) is non existent, cuz people have already figured out they would rather just not eat here. Won't be back, and don't recommend this location. read more

I've always eaten to-go here. The ambiance was very nice and service was good. It was super empty during lunch time. I got the lunch combo and it was very filling. I also learned there's BOGO on Thursdays. read more

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Dined here the other day with my family. I got the 30 boneless wings with onion rings. Asian Zing, Bbq Ranch, Mild and Sweet Bbq. Didn't care for the first two flavors. Mild was ok and the sweet bbq was good. Onion rings were pretty good. My daughter got a cheeseburger and they forgot her lettuce and onions. Asked the waiter about them and he said he'd check and then we never saw him again. He wasn't very good. Viri was very helpful. She not only got them for us but checked on us frequently. All in all I didn't have that great of an experience. read more

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I came to Buffalo Wild Wing to use a BOGO traditional wing coupon (dine in only). ORDER -2 orders of 15 wings -6 sauces lemon pepper, chipotle maple, mango habanero, original buffalo, orange chicken, parmesan garlic STARS (stand out qualities) -wings were pretty tasty and some tender -we got to sit at nice booth table next to 49er display -Wings come with carrots, celery and ranch sauce -They gave us a lot of ranch sauce but I needed it since my spice tolerance is low! STAIRS (areas of growth) -Some wings seemed dry and not impressively meaty -manager was pretty good about checking on our table and helping us get takeout boxes (I think their name was Janet or starts with a J) TIPS -Sign up for all at least a month before your birthday to take advantage is birthday deals - free 6 wings -Ask how many sauces you can get depending on how many wings you order I think they need to do more to bring back customers. More promotions and better quality food! read more

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Your typical wing spot. Plenty of flavors to choose from and "healthier" side options than just fries and tots (side salad or veggie sticks). I like that you can get cauliflower in any of their wing flavors if you're vegan or vegetarian. Lots of tvs on the walls with various sports/games on. Service was okay. read more

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Walked in, waited 20 minutes to be seated. Walked out. At least acknowledge our presence, say "give us one second we are busy," something. But nothing, very disappointed in BWW. Wanted to try after hearing the rave 0/10. read more

This was my first time in BWW. It was ok. Not too bad. The wait was long. I got a chicken sando.

Came here on a whim for Super Bowl There are tons of TV through out the entire restaurant so basically every seat you sit at has a good view of a TV There is outdoor seating as well and there are TV outside also Menu options are good and prices are reasonable We got here super early again since it was Super Bowl Sunday The bar venue was empty when we walked in We asked to sit at the high tables near the bar and we were told we couldn't sit there yet because the waiter was on break and to check back in with the hostess at 1:30 We sat at the bar and while we waited ..... bar tender was ok We finally ended up seated at the table we wanted to sit at Waitress was friendly She apologized for the food delay as it took some time to receive our order Some of our drinks were not made as ordered however waitress did end up delivering correctly in the end Food was decent It seemed like the restaurant was understaffed for the event But over all this was a decent place to watch the game read more

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You wanna know what happens to a business when it's fails to meet any of the main criteria's that make it good ? It's goes into bankruptcy. These criteria's are Service, Value, and Good Food. Value : it's not cheap, it's expensive. $24 for 10 wings, and some fries. That's not good value. The Food: The wings are tough and not tender. The wings also feel very thin, these chickens must be anorexic. The hot wings are just not what they should be. Plus they go very cheap on the sauces and rubs, barely add enough to taste it. The Service: This is one of the most important ones, so if you have good service it can go a long way. But they failed this one miserably. I was there to take the order to go. 5 people saw me standing at the kiosk, so they knew I needed help. And guess what non of them even acknowledged me. They just ignored me for 15 minutes. This is disrespectful to me, you just don't do this. If I owned this franchise, I would be very very worried. Specially because it seems like the employees don't give a care, or the moral is in the grave. Sad... I think this Buffalo Wild Wings might be running into the same situation soon as the restaurant that occupied this space. Tony Romas. They went bankrupt. read more

Buffalo Wild Wings - This is how much I paid... - Chicken Wings Near Me - Union City, California

The pick 6 for $20 is a great value. I always get the 10 piece boneless chicken with tater tots. Very filling. The service is great and very attentive. read more

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Did we go wild for wings? Yeah we did! It was Tuesday and you know what that means! BOGO! Typically I believe Buffalo Wild Wings only offers the BOGO 50% but we had a deal for buy one get one free order of traditional wings. We ended up ordering the 15 wing meal which came out to be 30 wings in total. With that, we were able to pair them with a good number of sauces (every six wings, you get a choice of sauce). When we entered the shop, we weren't entirely sure how to proceed to place our order since no one was at the front desk to seat us. We decided to head to the register at the side of the restaurant and proceeded to order our wings. After picking out the wings and sauces to go with them, we were then informed that the deal we were attempting to use was only for dine in service and that the register we were at was strictly used for takeout orders. They then called the manager over which reiterated the same thing and let us know that they had to re-enter the order. It seemed like such a big ordeal but in reality, I think they could have just seated us and get the order in without much of a fuss over their internal systems. We were fine dining in so they eventually seated us (it was lunch hour and it was rather quiet). We were offered waters which was appreciated and our wings came out shortly afterwards. Where we were seated, we had a view of at least four or five different TVs but anywhere you're seated, you'll be surrounded by sports programming. If you are looking for a place to watch the game or event of the day/night, this is a prime spot to catch it and have a full belly of food and drinks. The tray of wings wasn't labeled too coherently; all the stickers for the different sauce flavors were just grouped up on one side of the tray in no discernible pattern. Fortunately, I am fond of spice so was able to taste out the ones for my partner who can't handle spice as well. The sauces were tasty and the wings were pretty good. Some of them were rather dry (some you could even bite through the bone because it was so brittle from being over cooked) but fortunately, each piece seems to be pretty consistent in size so meat portions were passable. Some of the pieces weren't sauced as thoroughly so that's definitely another area of improvement for the kitchen. The chicken was served with ranch and a few measly pieces of carrots and celery sticks. I would have expected an amount more proportional to the amount of chicken that was ordered. We obviously ordered too much and were offered boxes for us to take home leftovers. These sturdy boxes have venting holes and the plastic bag that they give you hold it all together also has venting holes. All so your chicken doesn't get soggy! Buffalo Wild Wings has a pretty convenient mobile app for online ordering, earning points for spending, occasional games, and rewards like the free birthday wings and BOGO deals. Do consider getting it and using it next time you're around. Overall, Buffalo Wild Wings offers quite an abundance of deals and amenities to get you in the door and dine in at their restaurants. This one situated just across the street from the theater is strategically located, however, it seems pretty quiet on non-peak hours. The food is decent and with the deals, fair in value. The service is not bad, but could be bolstered with a bit more empathy. If you need a place to host a larger gathering, this location is perfect. If you need any other reason to come, join their rewards program and let them treat you for your birthday! read more

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Service in the past has been hit or miss but the last two times I've been here the service has been excellent. Hope they keep it up. The wings are always great. read more

I was here about a week ago. It was the worse experience I've had in 20 years . Everything went complete wrong , All the servers were on their phones , the bar unattended for while , food took forever and the plates came in different times total mess . Manager never appeared because the bartender was too busy with her friend or boyfriend. It is so sad because we used to love this place, but service was terrible, we had no napkins or utensils . I hope they take the steps to return to the quality they once had. From now on, we will travel to another city to enjoy our buffalo wings and fries . read more

We found out that Buffalo Wild Wings has an offer of pick 6 for $19.99. We were curious and decided to try this offer. The offer is for 2 entrees, 2 sides, and 2 drinks. The choices are as follows: 2 ENTRÉES 6 Traditional Wings 10 Boneless Wings All-American Cheeseburger Classic Chicken Sandwich 3 Hand-Breaded Chicken Tenders 2 SIDES Fries, Tots, or Wedges 2 FOUNTAIN DRINKS The server that helped us was Messiah. He walked us to the table and took our order. We had their burger, fries, and soda. Our order came within 10 minutes. The burger was a good size and came with 2 patties. They also gave us a big portion of fries. This offer is pretty good for a quick lunch or snack. I was surprised by the portion and serving. Messiah was very attentive and would ask us how our food was. He even asks us if we want a refill on our soda. The place has a lot of big-screen TV and is a good place to hang around to watch any sporting events. I was not disappointed with their 6 for $19.99 offer and will come back again. read more

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I don't normaly write a bad review but this one i have to write one. When we came in there was a long line waiting nobody was at the front for people to check in. We probably waited more than 20 mins. then finally we got seated. Server came and started to take our order,so i order the all u can wings that came with carrots & celery, order kids meal and redeem my birthday reward. When our order came we ask her that the kids meal came with milk and she said u have to ask for it but since u ask for water that was part of his meal. She didnt even gave us napkins and she's totally ignoring us. Then i ask her that the carrots and celery comes with my ayce wings wen she came back she put it on the to-go container that to me was rude gesture. We ask to speak to the manager and when she came out the first thing we ask that water is free right and she said Yes so we told her that the kids meal came with it but she said u have to ask for it. Mind u i already know that our server already talk to her before she came out so to make it short the manager is on her side. The server didn't even bother to ask me if im ready for my nxt batch of wings n fries she was totally ignoring us but we saw how she attends to the other people. I would never go back to this place, the service Sucks and the manager sides with the server.What a disappointment and she was training somebody too so i wish that girl luck. Oh the wings and fries came out cold too. read more

Stopped by Buffalo Wild Wings at Union Landing recently and was pretty disappointed. The wings didn't taste fresh at all -- seemed like they had been sitting out and were just refried before serving. They ended up hard, dry, and not enjoyable. Tried the chicken sandwich too, and even the carrots in it tasted old and not crisp. Some of it had actually turned dark, probably because it was so old. Service was fine and the place had a decent vibe for watching a game, but the food really didn't deliver. For a spot that's known for wings, it missed the mark. Wouldn't recommend it based on this visit. read more

The only resason im giving 2 is because of sunshine she was amazing she was by her self serving anddd bartending. she had a big smile on her face besides having poor management back up...Management helped very poorly two people in management and didnt even bother to assist her more. Both managers need retraining face had an attitude and we would ask for things and they were not friendly as a company that takes out their employees i can tell these managers are horrible at being leaders. read more

Went on a Tuesday evening after my sisters softball game. Just us two. Got there and they weren't that busy. Got seated maybe like 5 min later. We waited for 10 min and no one came yet. 2 more parties got there after us and they got waited on before we did. They got their appetizer and drinks right after. We waited 10 more minutes and no one came yet so we left. read more

Buffalo wilds wings is always a hit or miss place, but when it hits boy does it hit! They unfortunately don't do the all you can eat anymore but the new deal they have going on is pretty good bang for ur buck. Also the pretzel bites always are such a good appetizer. Shoutout to the phenomenal service by Cici(Cecilia) she was such a sweetheart and made it an even greater experience. read more

Buffalo Wild Wings - Pretzel bites - Chicken Wings Near Me - Union City, California

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Erica, the waitress was very good very helpful. Very consistent with her service. If you ever come to Buffalo wild wings, I would recommend you get Erica because she cares about her customer service. The rest of the servers are not very attentive as her we drove all the way from Hayward just to get here And deserve the respect and service that I got from Erica. She deserves a review. She's the best. Living with the disability is hard to get good service around any restaurant, but she provided A+ service. read more

Order takes long. The other tables around us are dirty. Staff was nice and helpful, allowed me to redeem my points on the app! they changed the menu recently so no more cheese curd bacon burger. the menu tells you what items are over 50g of protein and says the calories as well! read more

Five star is only for Crystal our server and the bartender ( I didn't catch their name) I ordered the lemon drop and it was perfect. They made up for tasteless food. Wings were drenched in sauce, fries were ok, and the chicken ranch sandwich looked like a kids meal. I'm not sure which was louder; the music or the tv's but we couldn't hear ourselves conversate over dinner. I do have to add that she greeted and served us in a timely manner. She brought us our food, drinks and checked on us. Our stay was pleasant because of her. No host? no busser? No runner? No good food? No problem, Crystal will take care of you with a smile read more

Buffalo Wild Wings - Cheers! - Chicken Wings Near Me - Union City, California

Elijah was probably one of the best servers I've ever had at a BWW lol. As soon as my party of 3 arrived, we waited at the host stand for about 10 minutes. The manager walked past and didn't greet us, & some people that seemed to be training were just watching us from the other side of the restaurant lol. Elijah came around and said someone would help us soon. After some more time he came to grab us and sit us in his section. He was very attentive even though he seemed to be one of maybe 2 servers on the floor, and it was pretty busy for the college football championship (finals? Idk what it's called I'm not a sports person lol) But regardless of how busy, he made sure to get us what we needed in a very timely manner. Super upbeat and nice guy as well. A star taken off for no other staff member coming to greet or seat us. read more

I think they may need more staff because several times we've had to wait standing. Aside from that, the food is good and we enjoy going there, but it would be better if they could add more staff. read more

First time ordering through their mobile app. Pretty quick and easy! Order was ready before pick up time. The main entrance to check in is for sitting in dining. If you go further to the right side that's where you can order Togo, pickup DoorDash, and also pick up mobile app orders. The staff that prepared my order was super friendly and cheerful! Wings were really flavorful and I liked how many different sauce options you can choose to really change the flavor of the wings itself. Prices are on the higher end for a 6 ct of wings but you get what you pay for. read more

Buffalo Wild Wings - Packaging - Chicken Wings Near Me - Union City, California

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This place sucks! It took over 25 minutes to get waters an hour to get service the server gutter order wrong order. More drinks never got refilled, and then when I tried to talk to the manager, Kelly, he walked away left me talking to myself. Don't come here. The server never stopped working but it was not enough staff and the cooks for orders wrong the bathroom was gross as hell and the service was the worse. For the manager Kelly you lack the most basics of customer service you should be let go. read more

We were greeted and seated right away. Our server, Sunshine, was exactly like her name--warm, welcoming, and full of happiness. She was also very professional and a true example of excellent customer service! On top of that, our food was absolutely delicious. read more

Buffalo Wild Wings - The Mac and Cheese Burger... delicious - Chicken Wings Near Me - Union City, California

I didn't really have an opportunity to voice these comments & concerns to the manager after such a long wait already but thought I can at least put it here for others. My family and I came around 7:30pm and there wasn't much of a wait. We got sat down quickly and our waitress was overall sweet. However the service in general with Bdubs is severely lacking. We were able to place our order and thought everything was okay but then our waitress came back on multiple occasions asking about our order (ex: what size fries we wanted, what sauce we wanted again with our meal, etc). Questions like these (i feel like) should've been asked when the order was originally taken so having her come by multiple times after to confirm made it feel iffy. We also ordered an appetizer that didn't arrive until AFTER we finished our food which was around roughly ~8:15pm/8:30pm. Even when we got checked up on, she reassured our nachos were coming but it really took until the very end of our meal that we got our appetizer and in the end, it was only half touched. Our bill situation also took some time because we were accidentally charged a second item and it took another ~15 minutes for the manager to come assist in taking it off the bill. This review isn't necessarily towards our waitress, because again i believe she was doing her job however it looked like the restaurant was short staffed and attention to their customers were unsatisfactory. Food was alright, nachos were underwhelming. It definitely isn't how it used to be & unfortunately might be awhile until we ever come back. read more

It's cool that you can order 5 pieces at a time (used to be 6), rather than the full 10 order (used to be 12) so you can mix'n match types. These dudes/dudettes at BWW have 25 kinds of sauces to throw on Buffalo very Wild wings, well, that's just darn loco! They specialize in the both saucy and dry rub (un-saucy). FOOD -- the prices have become OUTRAGEOUS. 15 wings (a large) for $24.49 with no sides, no nothing. They do have other things than wings: burgers, a few salads, flatbreads, and sandwiches. MY FAVES -- Dry rub: Salt & Vinegar (oh yeah, nice and tart...like the potato chip flavor). Saucy: it's a fricken tie between the Parmesan Garlic (works like vampire spray), and Chipotle BBQ, a little spicy, smoky, yummy bbq-y (to keep with the 'y'-ending theme) -- which creates a lot of lip smackin' fun. PAPER OR PLASTIC? -- A negative is that the wings are served in a little paper basket. After all, it's not like we are here for a high tea with white tablecloths & fancy napkins! However, I do like a nice plate, a firm one that doesn't get sogged out from the steaming wings or all that sauce thrown in. HAPPY HOUR -- Daily from 3p-6p. While they have some drink and appetizer specials, I'm not a fan of what they offer. SPORTS -- They got'em all on 523 TV's. Yep, I counted them. (not really, but they have lots and lots) Location Specific: Union City, CA ============================== I used to feel that BWW was the best in the business, but it, or we have grown tired of each other. I really don't like the food, and add to that here in this location, the service is meh. SIgh, I guess to watch a game, any BWW will definitely have on your game (albeit, only one game with sound). So if you can, I encourage you to find your game elsewhere. read more

Buffalo Wild Wings - Well priced, but the pizza flatbread is just thin store-bought. - Chicken Wings Near Me - Union City, California

Hands down the worst service I've had at any restaurant. Slow, careless, and unprofessional. Buffalo Wild Wings should be embarrassed by this location. read more

Came here on a family date after the movies. Came at a good time because we were sat right away. Booths are comfortable and tv's everywhere at every angle! Wings and fries were nice and crisp. The best was the Bacon Smashed Hatch Chile Burger the burger patty was nice and juicy! Prices were average. Food took long, service was okay, not too attentive pretty much when we got our food we were left alone unless we made eye contact and asked for something lol. read more

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