I had a nail in the tire and it would not keep air, at all. It was one of those days where every…read moreminute was scheduled and I had a flight to catch that evening. I know it is not the most difficult repair, but they had me in and out before their promised time at a reasonable price. No upsell attempts. Very grateful.

I have been a long time Big O Tires customer. I lived in Folsom for a number of years, and couldn't…read morebe happier with the service from that shop. The pricing was always better than most places , and the customer service was top notch. When I moved to the Gilroy area, I have called this shop in Morgan Hill on a few different occasions , and have been disappointed every time, My latest experience was a disaster. The phone rang and rang and rang. It took 3 attempts to finally get someone on the phone. When I finally did get through, the girl on the line was rude , not helpful at all and hung up on me. I decided to give this place another shot and asked to speak to the Manager. This " "Manager" was no better. I found this gentleman rude on the phone with absolutely no customer service skills. He quoted a ridiculous price for a set of tires and blamed it on the tariffs. Are we still using that as an excuse? Why not blame Covid 19 or Y2K while you are it. I am done with Big O Tires! This location is ran horribly. I went with America's Tire in Gilroy instead ,and had a way more satisfying experience.

This place used to be great. Now that Armando is no longer here this place is falling apart. I used…read moreto get speedy well done service. I would always come here for flat repairs. I stopped coming here because of the lack of professionalism. I took my w202 Mercedes and they stripped my lug nut and lug nut threads. And they tried to hide it by putting anti seize on the threads. If you been around cars you no anti seize is a big no no on lug nut thread it even says in on the bottle I then had to buy a new wheel hub to fix my stripped lug nut Threads. Thanks

The guys were very professional. Quick service. I was very lucky to have found them as I was only…read morevisiting the area.

Needed to get my tires changed on my Tesla. I brought in my own tires and they took care of it…read morequick. Would recommend.

I brought in my daughter's 2013 Honda Civic with a broken rear wheel lug bolt. I brought in a…read morereplacement bolt and lug nut and the shop replaced the broken bolt within an hour and charged me 1/3 of what I was quoted from other area shops. The front desk rep was friendly, professional and very helpful. This is why we need to support small businesses in our community. I will definitely be back for follow up services.

This is best place for tires, repairs, brakes and more…read more Their prices are excellent and can't be beat. I needed a new tire after I blew one out. They first checked to see if the old tire could be repaired. It couldn't. They then sold a duplicate tire and a price than the tire that blew out. All of this was done in 30 minutes. I was amazed. The people there know what they're doing. They are great people and excellent to work with.

I've stopped by this place multiple times to get my tires repaired. It seems every time we are in…read moreMorgan hill, I get a nail in the tire. Service here is quick and efficient and pricing is reasonable. No frills, just good tire service.

I bought a new campervan from a RV dealer. Right after I drove it home, I noticed a nail in one of…read moreits 4 tires. I sent an email to the dealer about it immediately but got no response. Obviously, I had to take the cost to fix it. From Yelp, I picked 3 tire repair shops in Gilroy. JC Customs Tires is the first one I called in. Chris answered my phone. Because of his reasonable estimate cost, I didn't bother to call the other two shops on my list. After Chris inspected my tire with the nail, he told me that this was a lucky case. He removed that nail - it was a screw of around an inch long. He tested the tire and showed me there was no leak. And then he told me that I could go home without paying a penny. It was unbelievable that he fixed my tire without charging me a penny. More importantly, Chris' action made me feel the world better again.

We needed a tpms installed. They did the job unbelievably quick! They were very busy and seemed a…read morevery efficient system going. Side note, we went in with the part and told them that we wanted the right front sensor changed. The car was telling us which sensor was bad. They checked with their magic box and told us it was the rear, not the front! Previously, the vehicle had a tire rotation and the sensors were not reprogrammed!

These guys are great!!! I purchased a used vehicle and extended warranty, I immediately started…read morehaving problems with the vehicle and couldn't find anyone that wanted to deal with the warranty...I called around, and Bruce's Tire did deal with them! Although the warranty company refused payment on both issues(electrical), the staff was an immense help, and the work was affordable. They're very professional, friendly and kind!!! Thank you guys for everything, I just picked up my car and I'm back on the road. I highly recommend them for all of your vehicles needs.

Damage to vehicle's when replacing Tires on RV…read more Over pricing on job and materials Damage to Stud on truck covered up found by another shop. My cost $375.00

Everything went well I showed up there on a Sunday distraught. I had hit again my tire with a curb…read morein my brand new car. They did not make fun of me. They fixed my tire brand new tire and for a great price and aligned my car. he was so kind and so professional I told him I did not need three other tires, which he did not try to sell me. I told him when I needed new tires for the other three that I promised I would be back and I will. He was a wonderful man and all his worker Beeze were just as kind. I really appreciated all his love and compassion you had for me because I felt like a fool. This was my second time I'd blown out that tire by hitting a curb. I sit really low in my car and now I have adjusted my seat so I can see over my hood so I can judge the distance a little better thank you Gomez Tires. I have now met your daughter or daughter-in-law who is absolutely adorable thank you Shelley. Thank you Mr. Gomez you're awesome. I'll be back soon. Thank you for treating me so kindly my Tires are doing great. I'll see you soon my friend.

Great service. In and out quickly and for a great price. They also do alignment service which is…read moregreat, they completed it for 25% of dealership cost. I know being all my cars here.

I've long searched for a go-to mechanic in Morgan Hill and my search is over. This is my go-to auto…read moreshop. They are great at giving you details and pictures of your car and parts they reference. They let you review their recommendations and you decide what you would ultimately like fixed on your car through a website. It offers you a chance to look through the tasks without pressure or intimidation. Their work is great and they even offer loaner cars or rides back home. I won't be taking my cars anywhere else.

They always do a great job! I really like their shuttle service. It makes a big difference.read more