The Cheese Shop served us a Human Hair and RAT POOP Sandwich! Yes, really...
My friend and I bought three sandwiches and some other stuff to-go, totaling about $45. It was a completely normal/uneventful purchasing experience and the staff was friendly, as were we.
We walked to the beach with the food, where she and I split a salami sandwich and gave the other two sandwiches to some other friends. The bag was never out of my hand during the walk and we immediately opened the bag and began eating when we got to the beach.
With only a few bites remaining in the sandwich, my friend opened it up and discovered human hair and rat poop. It was clearly visible and seems very likely that it was intentionally added by a disgruntled employee. Our other friends had already finished their sandwiches at this point, so we were unfortunately not able to inspect them.
We returned to the Cheese Shop and spoke with the owner, Dave. His initial reaction was disbelief, and he claimed our story was "impossible." He was not friendly in his tone or word choice. We showed him the sandwich and he picked up one of the 2 remaining rat turds and rolled it around in his fingers. He agreed that it clearly appeared to be rat poop.
Without washing his hands, he then opened the cash register and gave me $15 and apologized. He also gave me his card and said I could call him. His tone was friendlier at this point, but I have not spoken with him since. We didn't make a fuss (or even a single comment) about only getting back 1/3 of the total bill because we didn't want him to think we were trying to pull one over on him. It is a pretty unbelievable story, and we wanted to make sure he took it seriously and not as an attempt to scam money out of them or something. Our priority was public health and safety. I do think it's pretty lame that he didn't offer to pay for the full bill though.
We did not stick around to see if Dave continued to serve customers. Instead, we immediately went to urgent care (my friend and I went to one and our other friends later went to a different urgent care after hearing what our doc had to say). The doctor examined the sandwich and confirmed that it was rat feces. After he called the Center for Disease Control and did some of his own research, he said there was a decent chance we were exposed to a variety of health threats from the rat poop, including salmonella and listeria, among other things. Who knows what other disgusting things we might have been exposed to that were potentially added to our sandwich along with the hair and poop...
The doc gave us a heavy duty dose of antibiotics (the other urgent care doc did the same for our other friends) and some anti-nausea medicine to help with our gagging and vomiting (which may have been caused by ingesting rat poop, or may have been caused just by the mental stress of knowing we ingested rat poop). He also strongly urged us to file a complaint with the Department of Health, which we did. Lastly, the doc highly recommended that we put the remainder of the sandwich and poop in a zip-lock bag and freeze it. This serves two purposes. First, in case we develop some crazy disease or get symptoms of parasites, doctors can then further examine the sandwich in a lab to potentially help us. Second, the Department of Health may want to examine the sandwich as part of its investigation.
Yay. For the next 6 months or so I will have the most disgusting doggie bag ever sitting in my freezer and reminding me of this horrific experience every time I want a damn ice cube.
The next morning, we called the Cheese Shop to see if they were open. They were. We then asked if we could order 20 sandwiches for pick-up that day and they said yes (we did not actually order, we just asked).
I have no idea what Dave did overnight to inspect or clean, if anything. I think the responsible thing to do would have been to throw away all of the food in the restaurant that wasn't completely sealed in store packaging, and also close down the business for as long as necessary to investigate his kitchen and his employees. It seems pretty unlikely that Dave did that in the 16 hours between learning of the rat poop sandwich and opening for business the following day.
This was the worst dining experience of my life :(
Note to whoever did this: please stop. Your actions were extremely reckless and could very well end up seriously harming or even killing someone. I'm optimistically hopeful that was not your intention. read more