We have used the CPL company twice and we had pleasant experiences with them before so when we got an extremely high water bill again from our landscaping, we called CPL and made an appointment. When the leak detection technician showed up, he spent ~40 minutes to check around. Then there were very loud noise from our neighbor's house because of their remodel project. The technician told us it's too loud for him to hear any leak so he would have to come back another day to check. Although he only spent ~40 mins he insisted to charge us the full price of $260 and told us it will be free of charge for the 1 hr and 20 mins next time he comes back again. So we trusted him and paid the full amount. He also told us to leave our irrigation intake valve open so the areas around the leak would be wet, which would greatly help him with detecting the leak (in our previous two incidents we were never told to do so). So we let the leak go on for 3 days and called him back. He spend ~ 1 hr checking and told us that he had found and painted the area which might have the leak. Then he told us we would have to pay an additional $99 for his 2nd trip. We were unhappy because he told us it would be free. He insisted that his company charges $99 for repeated trips. I called his company and said we were never told the 2nd trip will be charged for an additional $99 and we were made to believe it would be free. And had we known this, we could have told our neighbor to hold their remodel project for an hour so the detection job could have been done in his first trip. The company was cool and waived the $99 for us. But after the technician left our house, we found we had no hot water. I called the technician's cell phone twice but he wouldn't answer my call. We later found out that our water heater's water intake valve was turned off. He could have told us about it but did not bother to. read more

Stormie was the customer service person who helped me understand the leak detection process. She was patient, friendly and very informative. Justin was the tech who came out to detect the leak. He was professional, informative, and efficient. read more

AWESOME!!! Steve and Scott showed up on time and found my leak first thing so now I can have my gardener fix it. I am so happy! Paying their "finder's fee" was a great investment so I won't have to pay another sky high water bill or turn the water on and off when we need a drink or a flush! Thank you to CPL for their friendly attitude on the phone, professional and timely arrival, and excellent service. It's a great thing to find a good company who can solve your problem so readily! read more

Showed up on time, explained how the process works, very pleasant, thorough, & efficient.

Fast and efficient service. Thanks for finding the leak in our house so quickly! Just when we were positive that we had a slab leak, They came through (again) and bailed us out! It was, in fact, outside!!! Yea! read more

All I can say is WOW! A worst case scenario turned best due to Jose's expertise! Our regular plumber, Arnie, referred us to him to detect a slab leak. Quick, efficient, SO friendly and following all covid guidelines, Jose pinpointed the leak and got us on the road to repair. Thank you so much! read more

They provided up front pricing via phone so I knew what to expect. The individual, Ozzie, who provided the service was professional & very helpful! read more

CPL service was referred by our trusted plumber to investigate wet carpet. Their local representative in Temecula Valley, Mark arrived fully equipped with necessary instruments and did a thorough job in leak evaluation and location. He then assisted with an action plan for preparation for repair. I was highly satisfied. read more

Timely, polite and efficient. Wonderful service and I would use them again! They helped me feel comfortable that I did not have a slab leak. Reasonable prices too read more

The making of appt. was good and through. Got all information needed before the technician came. The technician came on time and was finished before allotted time to be done. He was very good and checking out our system. Gave us a good explanation of or issues. Was the second time we used this company. We would definitely use again. read more

Well, this was the best $250 I ever spent! After calling 5 companies early evening yesterday, CPL responded right away, and sent out 2 guys first thing this morning. Didn't even hear back from 3 of the other companies. I was alerted by Otay Water that I had a leak and after a irrigation guy tried for two afternoons to find it, I finally hired the pros. Steven Ancira and Jason Carper from CPI arrived dressed and equipped for the hour-plus digging it took them to finally find the leak (under my entryway sidewalk). These guys were so nice, so professional, and so skilled I actually look forward to the fix part of the job. (They don't do the fixes, conflict of interest they say). Their leak detection equipment is amazing, their bedside manner VERY courteous, and their knowledge and skill very obvious. I stayed outside with them the whole time, and they weren't at all annoyed by my presence, and actually added more explanations about what they were doing, very helpful. Finally, once the leak was located, Steven gave me two different solutions and explained why he recommended extending the copper line out to the water main vs. fixing the leak in the old pvc piping. I can't say enough nice things about these two guys, who by the way, are going to be sore tonite from all the mud shoveling they had to do! THANKS CPL! And thanks to Steve and Jason, who deserve a big fat raise in my humble opinion. They represent your company at an A+ level. read more

We just purchased a house and discovered a slab leak. Most plumbing companies do not do leak detection. We went with CPL because that is all they do. They have no reason to steer you wrong when they are showing you exactly what pipes underground need to be replaced. Jacob came out and found the line with his fancy equipment. Even stayed a few minutes to show me other places in my slab where the lines run. I would recommend Jacob to everyone and CPL as well. Great job! read more

If you're worried (or terrified) that you may have a slab or water leak, look no further and contact CPL. There were concerns that I might have a slab leak due to high moisture readings under my wooden floors. After reading the number of positive reviews on Yelp!, I reached out to CPL. Ruth and Mary Anne we're both very polite and scheduled a same day appointment. I did the two hour detection service for $250. Note: I had a highly reviewed plumber scheduled a couple of hours before CPL and they also recommended CPL. John came to do the inspection. I can't say enough positive things about him; friendly, professional, and extremely knowledgeable. He used a number of electronic devices to determine that there wasn't a slab leak (Yay!). He traced out all of water lines and took the time to show me where the lines ran throughout the house. I'm currently going through a kitchen remodel and I had some additional concerns about my current plumbing (1960s). John addressed all of my million questions and offered suggestions and recommendations on where I can improve my plumbing. Outstanding customer service. Overall, I felt I got way more than my money's worth. I hope you don't ever have to detect a water leak but if you do... I highly recommend Cable Pipe and Leak Detection. read more

Highly recommended! CPL provided us with an amazing experience through quick, reliable and high quality workmanship done by Josh Triplett. Very grateful to work with a company that hires people of the highest professionalism and that are genuinely there to make things smooth and easy for the customer. Will be recommending everyone in the field this service and every time mention Josh for the high and above customer service he provided. CPL, Hire more people like Josh please! read more

Water and gas billed doubled from previous month. Had SDGE come out to inspect for gas leak, they check dryer and furnace but couldn't reach the water tank (located 2nd floor accessible by ladder, I know weird location) so they locked the gas line. We then got plumber to check water tank and it was fine, no leaks though couldn't check gas line as SDGE shut it off. Plumber recommended CTL to locate gas and water leak. Ozzie was our technician. He did gas leak checks and deduced no gas leak (hurray). Ozzie found pooled water in the crawl space, it was a lot of water. He put on jumpsuit and rubber boots and to our surprised crawled in with headlamp. He crawled around for awhile, came out soaking wet and unfortunately didn't find the broken pipe as the inside of house was dry. With a listening device, he located the layout of water pipes stemming from the water tank. It eventually led him to the garage, with pipes running to the washing machine. One could hear running water in pipe next to washing machine without listening device. Ozzie then spotted water stains in garage floor adjacent to bedroom wall. The garage sits on a slab but the house doesn't (hence crawl space under it). With listening device, he could trace the flow of water through the pipes and suspected hot water pipe broke under garage floor slab (to our dismay of all places). He then back tracked to mark the pipe running through bedroom adjacent to garage. He marked location to help plumbers to locate the pipe to cap off. Plumbers came and Ozzie was spot on with the location of the pipe. Without the investigative work by Ozzie, I don't know if the plumbers could have found the location of the broken pipe. Ozzie was methodical and thorough. If you need to locate a gas and/or water leak, I highly recommend CTL and Ozzie if you can get him. BTW: Because the hot water tank was producing hot water continuously, the gas bill went up along with the water bill. Its likely the broken hot water pipe was spilling water for a few weeks based on the rise in bill and amount of water. This will be an expensive repair, the joys of being a homeowner. read more

This company was so very helpful. I had another company come out to find a leak and they couldn't find it. The ladies in the office had me scheduled immediately and CPL came right out and within 15 the leak was found and marked with the depth as well. I would definitely recommend them . Professional, quick, and have the beast equipment for finding the problem. read more

I found Cable, Pipe and Leak Detection on line and gave them a try. I am glad I selected them. From the initial call to the representatives showing up to my home, it was pleasant. The two individuals who came out to the call, Alex and Stephen were courteous and professional and knew exactly what they were doing. I trust the amazing service CPL provided and they will be in my rolodex if I ever need to use them again. Thanks again for making this a great experience. read more

CPL is the Best in the field to locate underground utilities, pipes and leaks. I without any doubt recommend CPL Rob DCXcavation Inc read more

I was quoted a different price on the phone, they came out and did a chingus job which took 5 mins of actual inspection and 10 mins of setup/take down, for a grand total of 15 minutes. Then they demanded $250 ($1000/hour)... I told them to kick rocks, im not going to be bullied, I then offered them the $75 reasonably owed. They are threatening to sue me... But im a lawyer, so the threat doesn't scare me, i know my rights here... This company tries to bully people (see reviews). I recommend that you call someone else. Read all the reviews and discern the REAL reviews from the FAKE reviews posted by this company and its friends. Real story is these guys are con artists! Im gonna fight them in Court! Now that I have seen the reviews, i believe its my duty to defend this community against trolls like CPL. Do yourself a favor and call someone else. Dont get ripped off by these jerks. read more

Be prepared, Rock star group of Guys, the older ladies must have a hard time resisting such good looking guys in those uniforms. If my Memaw ever calls I will be there to keep here away from the young men. I having been using CPL for at least about 20 years now for leak detection, no job to big or to small. Its not easy finding these leaks but the big Guy there named John, he knows his stuff. One day he will probably be the manager. They hit the spot about 99.99% of the time. I would call these guys first before you even think about calling anyone else that says they can find your leak, CPL fast, efficient and friendly let them help you protect the biggest investment you have. Such a great team even in the office, friendly on the phone. Trust the best and forget the rest. Find you leak with confidence. read more

Rudest and most ignorant receptionist ever. Don't bother with this company they are highly unprofessional if they can't hire someone to answer their phone properly I wouldn't assume they can do anything else right. read more

Please save yourself time and money..DO NOT use Cable Pipe & Leak Detection! First, they charge $2.00 per minute and the minimum is two hours=$240.00. We suspected a hot water pipe leak under our concrete slab (water running with nothing turned on and warm spot on floor. A young man came out and claimed he had found the leaking pipe. NOPE, wrong pipe which led to an additional $1,000.00 plumbing charge to undo his error. read more

Super easy to schedule. Tech that came out was on time, nice and knowledgable. Altogether a 100% positive experience until 6 months later. I got a call from their office demanding a call back "by the end of business or else it's going to collections" That's all fine and dandy if I owed them but I paid on the spot back in January. Calling the office the next day she says "oh yea theres the American Express payment" Billing errors happen but the combative and threatening voicemail I could do without. read more

I called in for an appointment and I got a live person on the first call. The appointment was prompt and my technician came within the promised window. Chris Desarno showed up in a clean uniform, neat appearance, polite, focused and got right to work helping to diagnose our problem. By process of elimination we ruled out nearly all of the common sources for our ground seepage problem. Chris did a video inspection and it turned out that our drain system was intact and clean. Even though we didn't solve the problem, I got an education in pipes and leakage. We ended up needing an irrigation engineer to diagnose the problem but when I needed help CPL came out ASAP. I highly recommend this company and hope you are lucky enough to work with Chris when you call. read more

Called them to get a Leak Detection in my kitchen floor. The technician came in time, performed his inspection and leak detection satisfactorily well. He also showed me the location of leak and marked it on floor. However the report he produced for his work sucks! No pictures or diagrams in the report. Worst of all they mis spelt my name in the report horribly badly. When I called them to give a feedback at 619-873-1530 the lady on the other end said quite rudely , that the report is alright and thats what they have been doing for last 43 years ! She made a bad comment about my name too. What the heck! read more

I was extremely impressed by Jose Chacon who came my house following a mysterious water leak. The dining room wall became wet and the baseboard swelled and split from the wet drywall. Behind the wall was a capped water line that used to service a refrigerator ice maker. That water line had not been used in more than 15 years. And the refrigerator was no longer on the other side of that wall following a remodel. He traced the line to the manifold. Instead of wrecking my new cabinets and drywall, Jose suggested capping the undedicated line through the stucco under the kitchen window where the sink was located. I had minimal added damage and no longer have to worry about that faulty pipe. I was thoroughly impressed by his performance, kindness, courtesy and professionalism. A++++++ read more

The problem with the technicians of this company is they repeatedly leave a mess behind for someone else to clean up. They did it three times in my property trying to find a leak for my neighbor . I mentioned it to the technician the second time they left a mess. The third time I called and reported it . They don't respect other people's property. Choose a higher quality organization . I did receive a voice mail message back from "Cheryl" from CPL. Her response 'we don't carry brooms or hoses on our trucks'. So they may help you find a leak but they don't clean up after themselves .... btw they have been out three times to my neighbor's propriety and still can't find the leak. read more

Update: used for the third time (this time at a different house) 4yrs after my initial review - still same stellar service & quickly provided everything I needed! CPL located the underground line and where it runs out to clean outs and septic. Provided video inspection and underground depth of line. read more

We were referred to CPL by a very reputable plumbing company. We called them and they came out and marked the spot where the leak supposedly was found. When the plumbing company came out to repair the leak, CPL wasn't even close. The plumber had to dig 4 feet away from where CPL had marked. It cost us several more hours in the plumbers time to find the actual leak. When we called CPL and spoke with Maryann to see if they would be willing to credit us back for even a portion of the $350 they charged us, she declined. I definitely would not recommend this company, and I will also be calling the company that referred us to let them know how CPL does business. read more

I noticed on the Saturday before Christmas (Wed) while mowing my lawn, I has some puddling in one area. I have an emergency shut-off for my sprinklers, so I shut that off, thinking I had a sprinkler issue (which I had not been running because of recent rain). When the puddling remained through the weekend, I knew I had a bigger issue. I highly recommended plumbing company came out at 8am Tuesday (Christmas Eve day). It had rained Monday and was forecasted for Tuesday. The plumber explained and showed me it was a pretty significant leak, but advised I needed a leak detection company to locate the leak so he could repair it. Again, it's Christmas Eve day and I have 20 family members coming for Christmas the next day. No way is this problem getting taken care of before Christmas, right? He recommended I call CPL for the leak detection. Mark was out within two hours, and by noon the same day, he was able to locate the leak. He was so quick, I was able to get back to the plumbing company quick enough that the same plumber was able to come back the same day to repair the leak. It was a Christmas Miracle. Not only did Mark to a great job in locating the leak, he stayed at my house and dug a whole around the leak to make it easier for the plumber to do the repair once he arrived back. It was a wet, muddy job. Mark was still at my house when the plumber arrived and they worked together for a bit. When cutting the hole initially, Mark cut a clean piece of sod and set it aside on a trash bag. It was later placed back on the hole, once filled with new soil. Mark stuck around after the plumber took over and helped me (I didn't request he do this) clear the displaced mud from the yard to trash cans. Great to experience such incredible customer service and integrity. Mark was stellar. read more

I just had CPL come to my house for a mysterious leak that SDG&E could not find. As a result, they locked my gas on me which means I had no hot water or ability to use my cooktop or dryer. Chris from CPL was extremely professional, thorough and informative. This guy was so amazing in finding this leak! He had some serious skills. As a result, I saved a lot of money on repairs for this leak. If I ever have an issue again, I will definitely call CPL and request for Chris. read more

We had a slab leak. Dave came to help us out, he was very knowledgeable and friendly! Highly recommend!

The folks at CPL have integrity. There were a few hiccups in locating our leak. And at the end of the day, the CPL team found the leaks and charged us a fair price for their services. They did a great job making everything right for us. We will use them next time for sure! read more

Ozzie from CPL just came out to help us find leaks that led to a $600 water bill. He was super professional, and quickly diagnosed our complicated water system (we live on a hill, and have a pump-driven pressure system). He marked each broken sprinkler and stuck valve, and even small cracks in our drip lines. Very happy customer! read more

We had what we thought was a slab leak which turned out to the the case. We had called a plumbing service first that got good reviews and we know others used but we were outside their service territory and the recommended calling CPL first to verify and locate the leak. They were friendly, on time, and efficient in their work (we had Ozzie who was great). They were able to provide through information on the leak which is exactly what I needed for providing to a plumber. They even helped me find someone reputable for our service territory which was a huge help. Really happy with the experience considering it's a slab leak. read more

I call the company and talk to Miriam about a previous Webcam sewer job that they do in my house , but I could find the sewer line were they market with the logo green flags CPL and I call them back to ask them because they market there and she said that tbey can't help me that she was going to talk with her manager and give .e a call.back , it look.like she is not going to call me because I already paid, she want me to paid AGAIN for the job that that already paid with no result. Definitely not recommend this company read more

Quick response. Professional and knowledgeable. Provides communication with repair team to ensure everyone is understanding the discovery for best options. read more

Plumbing pros recommend CPL for leak detection for a reason: they are the best. I talked to at least four top-rated plumbing companies in the area and every single one recommended CPL and no one else to come in to do leak detection before they would begin plumbing repairs for my house's underground slab leak. CPL was able to schedule an appointment for me with quick turnaround, less than 24 hours. I was told the fee would be flat $230 for a maximum of two hours of work finding the leak. The guys arrived on time and worked diligently for almost the full two hours. They were able to pinpoint the location of a slab leak I've had in my house over the past few weeks. They were careful with the furniture and asked permission to access each room. They were also kind to my pets. They marked up with painter's tape the path that the underground pipe takes underneath the house as well as the piping manifold locations, which are nice references for the plumbers to do their repairs. Total cost was $230, which is what I had been quoted over the phone. Payment was done through a smartphone with credit card - super easy. Thank you very much! read more

They came out same day and determined where the leak was and all the hot water pipes. Mike was very thorough and detailed, he made the process much easier. read more

Have an external gas leak, CPL quick and responsive. Mark Coats was our technician. Professional, very helpful, went out of his way to take video and send to repair guy. read more