Today was my first time at Dough Zone and I have to tell you I loved it so much. The Service was pretty amazing, everyone was really attentive and helpful. Food was incredible; I tried cucumber, Dan Dan Noodles and Q Bao; everything really tasty The place looks really clean Definitely coming back! read more

Great environment, great food, even better service. The workers were very attentive, they always checked up on us even though the place was busy. The food was great as well and came in pretty fast. 10/10 would come again. read more

We had lunch here today and it was really good. This was our first time here, at the Campbell location. We usually go to the one in Almaden, since we live very close to it. We happened to be at the Pruneyard and decided to try this location out. When we walked in, the place was very busy and full. There were also people waiting to pick up orders to go. We were warmly welcomed and were taken to a table. This location is much larger and has more seating than the one in Almaden. I think they are in a great location in Campbell, adding to the diversity of eateries at the Pruneyard. We made our choices on the provided order form. You can also order with their QR code with your smart phone. We ordered our favorites: pan fried pork buns, chicken & vegetable boiled wontons in chili sauce, pork boiled wontons in chili sauce, sweet & sour cucumber, Yibin noodles and hot jasmine tea. We also ordered something new, which was the cold noodles with sesame dressing. We were brought two iced waters first. And then one by one our items were delivered to us in 5 minutes increments. This worked out nice. We enjoyed all the items we ordered except two things. The Yibin noodles were advertised as having a new recipe. They seemed sweeter than we remembered and we actually preferred it the way it used to be. We still ate it but probably wouldn't order it again. The cold noodles in the sesame sauce were a bit bland and had way too much sauce in it for my liking. I ended up dumping out as much of the sauce as I could and then added some chili oil and soy sauce to it. That made it so much better. One of our servers let me know that you can customize the amount of sauce in the future, after I let him know that it was way too saucy. That was good to know. There were several employees helping us and they were all amazing and attentive. In fact, I would say this location has the best customer service compared to the location in Almaden. We were checked on often, which I really appreciated. We will definitely be returning to this location again soon. read more

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I agree with the same sentiment of others; the food is not consistent. The dan dan noodles were almost inedible because it was too salty. The XLB had good flavor but the dough was thick. The wontons also had thick dough and little filling. The pan fried wontons were not crispy and drowning in oil. The fried rice was okay but, contrary to the other items, seemed to be under seasoned (or it may have tasted that way because it was the last thing served to us.) I won't be returning to this location. I hope management makes some changes based on reviews-- taste the food if you don't believe us! read more

The food is good The service guy is overworked Under staffed The beef in all forms in broth is yummy The egg rice dish is also good The kale side I recommend as well read more

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I was so hungry after my workout class and I saw that this place finally opened! It's super spacious inside and we were able to get seated immediately around 6:30pm. Ordering is pretty easy, we were able to scan to order on my phone. We ordered the pork xiao long bao, pork chili wontons, dan dan noodles, sesame noodles, and chicken dumplings. I was so hungry I forgot to take a picture of the rest. My favorite definitely had to be the pork xiao long bao and pork chili wontons and my least favorite were the sesame noodles. It was too saucy for my liking :/ Other than that, service is quite attentive and fast! Would definitely come back again :) read more

I want to preface this by saying that I go to the DoughZone in Cupertino every other week, and I absolutely love the place. So naturally, when they opened one near me in Campbell, I wanted to try it. Came in the other day and I was pretty disappointed both in the food and the service. I understand they might still be working out some kinks but the staff needs training. I had to tell them several times to bring ginger, or to follow up on an order with the kitchen, and even asked for to go boxes a few times until they finally did. The food... burnt, salty and lacking everything that makes DoughZone delicious. The chicken potstickers came with their bottom burnt, I couldn't eat them; the dough was horrendous and the meat very very salty. The cucumbers in the cucumber salad looks like they were cut by a 5year old got his hands on a knife for the first time. It also lacked a lot of flavor. Dan dan noodles were drenched in chilli oil. Sweet and sour dumplings, if they had no sauce, they would have been tasteless. The bao's came 20min late and were VERY salty and the XLB were just fine... I'll give this pace another try in a month, hopefully they figure their stuff out by then, if not, I'll stick to going to Cupertino where I am never this disappointed. read more

Dough Zone Dumpling House - Chicken Potstickers (6) 鸡肉锅贴 - Noodles Near Me - Campbell, California

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So happy to find Dough Zone open in Pruneyard Plaza. Loved the Spicy Beef rolls. The bread was similar to Indian paratha. Also, the Banana Crepe with melting cream was heavenly. There is a 15-20 min wait for this item so be prepared. Service was mostly good. The entrance to the store was super confusing with multiple doors locked and instructions only on one door to please use another door. It was funny watching so many folks trying to open the doors one by one. This is embarrassing for the store. They need to clearly highlight the instructions in multiple places. read more

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Dough Zone is a new chain dumpling restaurant in Pruneyard. The place is new and clean but they have some opportunities for improvement. The service is pretty bad. While the waitress was friendly, the rest of the staff is pretty rough. Your food doesn't get delivered, it's more like thrown in the general direction of your table. It's inelegant and pretty obnoxious for people expecting a tip. The food itself is mediocre. The steamed chicken bun is way more bun than meat. I dismantled one for your viewing pleasure. The pork itself is pretty chewy and tasteless. The XLB is weird. Not that hot and very bland. The beef pancake was barely edible. Lukewarm and bland. I don't plan to return anytime soon. read more

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I came the Saturday right after they opened and I've been to the Cupterino locations and I just don't think the flavor profile of Dough Zone is my favorite. Many of the items are nice presentation wise but lack flavor. I found it a bit strange that they weren't offering any specials from having just opened but I'm guessing it's because it's a chain? What we ordered: XLB: 2/5 - was lacking the umami rich flavor I'm used too and the dough seemed a bit under cooked Pan Fried Soup Dumplings: 3/5 - wished there was more soup and flavor Dan Dan Noodles: 4/5 - great flavor, only minus a star because it definitely seemed like the noodles were under cooked Beef Noodle Soup: 2/5 - sad flavor and the chili sauce jar on the table isn't spicy and the beef had a bit too much cartilage Chicken & Pork pan fried Dumplings: 4/5 - not bad but came last so it was a bit difficult to finish after having eaten everything else ~~Parking: The restaurant is located in between Sports Basement & Trader Joes and it can be difficult to find parking sometimes on that side but it really just depends on the timing. ~~Service: Pretty good. The staff was very attentive, though I did have to ask for the ginger sauce tray to have with our XLB but oddly the ginger game grated versus strips. ~~Best Part: Dan dan noodles but I swore the other location I've been to had ground pork in it versus this one was vegetarian. I'm a huge fan of ordering from QR codes so there's no back and forth and you have the time to look at the menu at your own pace because the other locations were similar to a dim sum menu where you would mark the number of items you want and then send that in. ~~Return: Probs not. read more

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Excited to see another dough zone, this time in Campbell. I have been to the ones in Cupertino and Almaden before so I knew what to expect. *Ambiance and service: restaurant is L shaped but spacious enough. They can seat large groups by combining tables. Decor is contemporary with the exposed wood and fluted design. They have options for QR code based ordering, paper menu with pictures and a small menu card to mark our options as well. Since they just opened, the service was attentive. We got our orders quickly and they kept refilling our waters and checking on us often. *Food: I like dough zone and that's the reason I chose this as one of the restaurants to take my parents to on their recent trip to bayarea. And thankfully they enjoyed the food! What I like the most about this place is that it has a lot of options and the serving size is small and prices to match the portions. This allows us to order and try a large variety of dishes. They also have a more than decent selection of vegetarian and chicken options, this is especially important for people like me with a limited palate. We ordered around 12-15 dishes, the common theme across the board- * most if not all dishes were decent. * some of the noodles dishes like yibin and minced chicken were a bit salty. * the noodles needed more cooking and were raw in some places. * the soup dumplings flavor felt too fatty or chicken forward. It needed a sauce and we didn't get one. * happy to see fried rice on the menu but it was unfortunately a bit dry read more

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So excited about a Dough zone closer to my home. First time we went there the service was just okay as the servers were all over the place. Giving some of us waters and forgot the other in our group. We asked again and they did bring out waters for the rest of the party. Food was decent and they had chicken XLB which were good. The 2nd and 3rd time I visited they didn't have chicken XLB in stock! The service always wasn't good. The servers need to explain what is being served and not just dump the food on the table. I would highly recommend corporate to train your staff better as the service now going there 3 times is still all over the place. Not great and could definitely be better so that is patrons can have a good experience. read more

While I think they are still working out the kinks, the food is still consistent across all the locations so far. I attempted to do an online order while we were shopping around Pruneyard and somehow couldn't get through to the payment screen. Better for me as I found ordering at the restaurant was a few dollars cheaper per dish, but did have to wait a little longer. It was still somewhat early (5pm on a Sunday), but they were well staffed and ready to go. As more patrons came in to eat, or to-go orders picked up, it did feel a little bit slower. I ordered a couple of XLBs, the fried rice, the cucumber dish, the shrimp and zucchini dumplings, and beef sandwich. Once my order was ready, I picked up, but luckily did a quick check before getting into the car, as one order was missing. Had to wait a bit longer once they corrected it. But all the dishes were great. Our little one devoured a bunch of the XLBs; the fried rice portion felt small, but was good. Besides the XLBs, the cucumber was also a nice dish, refreshingly crisp, with a hint of spice from the chili oil, but mostly you tasted the sweet and sourness of the pickling, plus the way it was cut was fun to eat. Next time we'll plan a little better and order in the restaurant while we do our shopping. read more

Just had dough zone for the first time. Loved the food. Love that there was no long wait, it's cute inside and clean. I will be back. Boyfriend and baby approved ! read more

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My family and I came on 4th of July. Upon getting into the restaurant, we were greeted with a friendly welcome and seated right away. Everybody for the most part was very nice and friendly. One thing about the service that stuck out to me was that no one really checked up on us (like, ever) after we got all our food and during our meal. If it was a really busy day for the restaurant, I would understand, but it wasn't busy at all. It was, in fact, pretty empty in the restaurant during the time frame that we were there. Ambiance: the restaurant had a nice, simple casual environment with everything clean and organized Food: Items we ordered that we all liked overall as far texture and flavors go: the pork and crab XLB, chicken potstickers (very nicely crispy), the Q-Bao pan fried pork buns, sweet and sour cucumbers, and the broccoli with the seafood sauce. Items that we weren't too fond of: the kale salad (way too overdressed and salty), the beef pancake rolls (also really salty and a little tough to eat as far as texture goes for both the beef and the pancake) and the Dan Dan noodles (it was bit lacking). Overall, everything was okay, and we would give it another chance to try other items and see if their service improves since the restaurant just opened and they may still be working out some kinks. read more

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We love dough zone in Campbell. Great food - everything is fresh and super hot when it comes to your table!

The taste was very good! Looked like spicy menus were lot. The prices were very reasonable. I'll visit again! read more

Terrible. If i could give it zero stars, i would. Went during their grand opening and they missed an order of ours. The fried rice turned out hard. Wanted to give it a second chance of their other foods , but waited past 40 min of promised time for a wednesday weekday. Go only if you want to wait forever on mediocre chinese food read more

The service here is absolutely fantastic! The person over the phone was very friendly and helpful! Providing me with more information about this business! The ambiance is nice and has a great atmosphere! The prices are great and that is one of the best things about this place! Aside from the amount of noodles you get, that is the only thing I feel like is over priced. The taste of the food is delicious!! read more

Dough Zone Dumpling House - Dan Dan noodles - Noodles Near Me - Campbell, California

So happy to have a location closer to where we live, my partner and I are always happy with the quality and speed. Jay Luu was our server today and she was attentive, fast, and very kind. We'll be back soon!! read more

The food lacked flavor! Even the sweet and spicy cucumber salad was neither sweet or spicy just had oil on it. I will definitely not go back or recommend! read more

I'll give an update on my review since the business owner wanted to be a smart ass that I gave little details -QR code to scan to get on waitlist (nobody greets you and just tells you to scan a QR code to get seated) -After I got seated it took forever to get drinks and plates to my table -Ordered the first round took a good 15-20 minutes to get to my table -They' were out of the pan fried pork buns at around 8:20pm -Noodles were watery more than anything -Sodas come in cans with no cups or ice served at your table (hooray for drinking room temperature soda for $3 from a can!) -went to pay at the register to see that the cashier did not take out the pork buns charge (it should be the worker's job to make sure that was taken out but I had to check for them) Left no tip because the service and ambiance and hospitality wasn't there There's a lot of room for improvement read more

Service: 5/5 Food: 4/5 - (gave it 4 because they were out of several menu items) Ambience: 5/5 read more

Zero waitlist should have been the first clue that this would come no where near DTF. Whether it was the soup dumplings or the pan-fried dumplings, they all had the same processed, factory-made quality rather than tasting handmade. Even the meat filling felt dense and uniform, without the juiciness or seasoning you'd expect. Everything tasted like something that had been mass-produced, frozen, and simply reheated. This is convenience food. Aside from the garlic noodles and sliced cucumbers, nothing stood out. Maybe the banana crepes.... Friendly and attentive staff. read more

Quick and friendly service, food was great as well. Best items were xlb and dan dan noodles.

I love the wonton soup and the food was the right portion. The people and customer service were great

Awesome! This place was great!!!!!!!!!!!!!!!!!!!!!! We had noodles and dumplings ;) :)

Service: 5/5 Ambiance: 4/5 Food: 3/5 Overall: 3.5/5 (personally the food matters the most to me) This is my first time at this chain so I may be a bit critical about the food even though they haven't been open that long. We came on a Tuesday afternoon, so they weren't very busy and there were plenty of seats open. Let's start with the service. We were greeted as soon as we walked through the door and seated promptly. The staff was very attentive in checking in on us and they made sure to refill our waters. Overall service was excellent. Since this was a Tuesday afternoon there weren't that many people, but the ambiance of the restaurant overall was pretty nice. We ordered our food in two sets. First we ordered the pork XLB, the beef pot stickers, Dan Dan noodles and the ja jiang mian. Then we ordered the Q-bao and banana crepe. The first round of food came out quickly and we noticed that the banana crepe was sold out. 1. XLB - there was nothing really special about the XLB at Dough Zone. The wrapper was a bit thicker than I personally like and the filling was just ok. Not the worst XLB I've had, but there are definitely better out there. We were offered ginger for these and the ginger was given to us grated instead of julienne. 3/5 2. Beef pot stickers - these were surprisingly good with the crispy underside and a juicy filling. Would definitely order these again. 4/5 3. Dan Dan noodles - these noodles are made with ma la (麻辣) sauce which translates to numbing spice popular in sichuan cuisine. The flavor of the noodles was a little under whelming, relying entirely on the numbing spice, and honestly these were not spicy enough. I also did not enjoy the texture of these noodles as they were cooked al dente, but that did not go well with these types of noodles in my opinion. 2/5 4. Ja Jiang mian - these noodles were cooked to the same texture as the Dan Dan noodles and I didn't enjoy the texture. The flavor was a little too sweet and the texture of the sauce was a little grainy. 3/5 After finishing these 4 dishes we were still a little hungry so we ordered the Q-bao. We also noticed the banana crepe was no longer sold out, so we ordered that too. When the waiter came out with the order ticket she apologized and told us there would be a little bit of a wait for both of these as they were fried. The total wait time was 20 minutes after ordering. The restaurant was not busy, so wait times might be longer if they are busy. 5. Q-bao - these were the best thing we ordered. The bun was warm and fluffy and the filling went well with them. The inside was moist and juicy and the sear on the bottom was perfect. 5/5 6. Banana crepe w/ whipped cream - the batter used for the crepe was the same texture as what you would expect the green onion pancake to have. It was chewy and flaky, but a little off putting as I was almost expecting a savory flavor from my dessert. It went well with the banana and whipped cream. 4/5 Of the 6 items I ordered I would rank them as the following: Q-bao, beef pot stickers, banana crepe, ja Jiang mian, XLB, Dan Dan noodles. read more

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I tried 2 different noodles, both taste amazing. Pan fried dumpling is okay, Xiao long bao is better.

New Dough Zone location in Campbell! The service was good overall. We had to wait a little longer than expected, but it's understandable since they just opened and are still getting everything running smoothly. The staff were very friendly, gentle, and attentive, which made the experience pleasant. The food was enjoyable, especially the Dan Dan noodles -- very unique and fun flavor. It has that numbing spice that makes your tongue tingle, in a good way! Excited to see this location improve as they settle in. read more

Dough Zone Dumpling House - Dan Dan noodle - Noodles Near Me - Campbell, California

First time eating at this location. The male servers helped me out a lot during their rush. They seem to be understaffed as of right now. I honestly don't blame them whenever food takes a while to come out. It was kinda hectic even for a customer. read more

Food is amazing and fresh. Food comes out super quick and everything is reasonably priced.

So good such great service and such amazing food definitely recommend. Me and my date had such a amazing time. Atmosphere was fabulous and so welcoming read more

No sure about the food, tried three doors and never got in at noon. Might try another day, weird vibe.

I Don't know what it is about these places, but they're bloody amazing. My only squawk is that they want to use an app to order, and you have to ask for the paper menus. I use a dumb-phone--it doesn't handle apps. The food is just great, though. The cucumber goes from being a pleasant tasty distraction to Smegging high art. Can't recommend that dish highly enough. read more

Friendly staff and amazing chicken soup dumpling :-). Maybe the best i have ever had.

We had a delicious meal served by Amy a great IPA and flavorful tea. Our favorite was the Dan Dan noodles.

Both the service and food were great! Friendly staff and nice place for dine-in service. We shared the green onion pancakes, chicken and veggie wontons and green onion soy sauce noodles - all were delicious. Will definitely be back again. read more

I have been a fan of this little chain for a little while, mostly visiting the San Jose spot, but this location has disappointed me. I ordered chive dumplings and the beef stew noodles. The beef in the noodles was mostly inedible, hard pieces of gristle and came with no extra broth. I think I only got one piece of beef I could chew through. The dumplings, on the other hand,were mushy. I realize this is a brand new location, but this wasn't acceptable to serve. I will try again in a month and revisit my review. read more

Excellent addition to Pruneyard! Would rank this right behind Din Tai Fung and Liang's village on my rankings of nearby wonton/XLB restaurants. We had XLB, chili wonton, egg fried rice and Dan Dan men, and spicy rice noodles? All hit minus the rice noodles. Rice noodle was prob a 3.5. read more