I had really high expectations because gelato in Eataly would be amazing, but I think it was just okay. Mint stracciatella was delicious. I haven't always been a fan of mint ice cream but this was really nice. It was like the vanilla ice cream with mint chocolate shavings around. Really good. Panna Cotta was nice as well. Overall good gelato but not something extraordinary for me to go multiple times. Got a really good salad bowl here though, and some good foods too. Loved the aesthetics of the place as well. read more

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Food is great, service is amazing. The place is great. The restaurants are amazing pick one of the places inside you can't go wrong. The ambiance of the place is spot on. read more

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Review: Eataly Boston - Pizza & Pasta Restaurant I've given this place many chances, but the past 6-7 visits have honestly been a nightmare, mainly because of the hostesses. Every time, the front-of-house experience has been stressful. The hostesses are pushy, impatient, and lack basic manners. They act as if they're working for free or as if I'm trying to dine there for free, which is shocking for a place like Eataly. I also come with my 20-month-old baby, and instead of showing understanding, they rush us like we're running a marathon. No warmth, no hospitality, no professionalism. The food has also gotten worse, especially the salads, which used to be fresh and flavorful but now feel low-effort and disappointing. For your reference, this experience happened on the evening of November 28, 2025. I strongly recommend that management retrain the hostesses -- teach them manners, teach them professionalism, and honestly, teach them how to smile. It makes a difference. I do want to point out that the waitresses themselves are sweet and nice, so the issue is clearly with the front desk, not the servers. Please bring the food quality back, and please fix the hostess situation. It used to be one of my favorite places, but lately it has been extremely frustrating. read more

I was bit disappointed in the portion that I received at one of the eateries. I paid a little over 15 dollars for spaghetti with parm on top. Portion was very small and did not fill me up. The guy at the register was very nice and helpful with menu items . Everything here is very over priced but if you are looking for anything authentic Italian goods, dishes, wine ect , this is definitely the place to get that kind of stuff. I will give a rave to their Burrata cheese. That was really tasty. They have fresh flowers , gelato and plenty of options for everyone for a bit to eat. read more

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We've heard so many fun and interesting things about Eataly, so when in Boston we stopped in to check it out. They have an amazing selection of everything Italian... from produce (even unique items that are fresh) to cheeses, meats, cured meats, breads from their fresh bakery, pastries, gelatos and sorbettos, and a couple of restaurants and bars too. Their pasta selection is huge! Service was decent, not necessarily the best. The place also gets packed, so plan on taking your time perusing the selections as there are lots of shoppers in this popular place. Would definitely come back. read more

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Food is very good, service is very hospitable. And great ambiance. Love eating their pizza especially with mushrooms on it.

The food is great however the service makes you wish you were dipping your oread into a puddle on boylston street rather than their oil. The wait to get your check at the. End of the meal? I asked thrice in the last hour. No check. The servers are more interested in flirting with each other than working. It dampens the vibes and unfortunately is not worth their high price point. read more

I love shopping here. The food is also decent as well, but can be a bit pricey. I typically just go here to try new things or for a quick drink/dessert. I came here after eating a full dinner, so we just got drinks and dessert like tiramisu. I do prefer getting dinner at Terra in Eataly, which I recommend read more

Eataly Boston - cocktails were decent - Pizza Near Me - Boston, Massachusetts

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It's fine, similar to other Miyagi. Got a focaccia sandwich at a reasonable price in order to have something on my stomach before our table was ready for drinks at Earl's. read more

Eataly Boston - Salmon crudo - Pizza Near Me - Boston, Massachusetts

Service and ambiance were fine but the food and drink disappointed. Butternut squash soup and ravioli was good, but Chardonnay was served at freezer temperature and fried zucchini was dripping in oil. Also, affogato was taken off the menu, which is strange for a place serving excellent gelato and (sadly, weak) espresso. read more

Something a miss...third time seated by kitchen/pizza making area. Is it that we are elderly or of an ethnic group? We like that they use high quality ingredients, but dishes are not noteworthy. Even had to ask for cheese to be put on our pasta. So if you're visiting Boston, it might be better than what you can get in your home town. read more

Eataly is an Italian market that brings a unique twist to the Prudential Center. It's in a great location for shopping where you can knock out a one stop shop! The price is high but they have fresh cheeee, meats, pizza, gelato, and produce. They have a restaurant called Terra upstairs and an oyster bar on the main floor. read more

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My wife and I had dinner at Eataly last night. As pretty as the store is with all its gourmet food, the dinner was awful. My wife's soup was too salty. Both of our dinners were too salty. The pasta was cooked perfectly as was the rigatoni however they were extremely salty. We didn't eat half of the soup or either entree, and took none of it home. We are sorry we did not talk with the chef about it, extremely disappointed. read more

So many fantastic options. I've been to Italy before, and you really do find similar stuff here! It's a great place to grab a bite, have a more nice meal, or buy Italian groceries! This is a top tier spot and I am very glad that we have an eataly in boston read more

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Omg their lasagna was delicious and soooo good. Especially having it made fresh with all the ingredients being provided by the market as well as the service was excellent and very helpful with helping us with question with the items on the menu. The ambiance and atmosphere was lovely and it felt like I was home. I love their pastries since they were all made from scratch and fresh. read more

Eataly Boston - Mushroom, sausage with cheese - Pizza Near Me - Boston, Massachusetts

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TLDR: Great ambiance / food, long wait times, and somewhat pricey. Man, this place is MASSIVE! If you can't wait to get through the Pizza + Pasta line, you can always pick something up around the shop. I'd say the food is pretty solid overall - consistent 7s or above! However, there are some dishes that may get advertised and not be as good (for example, our waiter recommend the meatballs - they were NOT too good and rather expensive for what they were). Stick with your gut! ... and feed it well here while you're at it! read more

Eataly Boston - Pesto gnocchi - Pizza Near Me - Boston, Massachusetts

Eataly is a Italian market with multiple restaurants embedded. We had dinner at the La Pizza & La Pasta restaurant section of the store and did takeout pizza and salad from the market. The pizza is in the Neapolitan style and has excellent toppings and good ingredients. The crust was a little too doughy for my taste. The pasta dishes are more Italian-American red sauce focused. All the fresh pasta dishes are excellent. The standout was the pappardelle with a ragu di funghi and plenty of parm shaved on top. Decent wine list. The market has every Italian cheese and charcuterie item you could hope for. A strong selection of dry pastas and olive oils. A decent produce section and a good wine room. read more

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Expensive and a bit hit or miss. The space is beautiful and most of the food is quite good, but I'm not sure the portion sizes and quality justify the cost (esp when there are many other delicious places that cost less in Boston). To start - they don't offer any milk besides full on regular dairy whole milk. Found this quite weird given they're part of a grocery chain. No 2% when we asked, of any non-dairy options. I get that this may be a choice, but also not one that I agree with. Seems like an easy to lose customer tabs on drinks, especially when there are so many coffee spots nearby (like the blue bottle steps away in the mall atrium?) The food itself was good although some dishes were much better done than others. I found the carbonara to be a flop - overly salty, not that silky and didn't have much flavor. In contrast, the tagliatelle alla norcina was divine and everyone was clamoring for a bite of my plate. The frittata was also unexpectedly delicious (I usually don't expect much from frittatas eating out). The burrata portion we share was good but microscopic for nearly $20. I think this place has a lot of potential- the terrace seating is lovely and there were some real stars in the dishes! But would love some more refinement and options (like dairy free milks...), as well as a right sizing on pricing (which is hard to justify as i read more

Eataly Boston - Tagliatelle all a Norcina - Pizza Near Me - Boston, Massachusetts

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What an amazing market, with plenty of goods to buy from. I wished we have something like this back home. Plenty of food to taste, friendly servers. With a couple of restaurants and a coffee shop this is great place to hang out. The goods are great and plenty to choose from; from pastas to groceries, from cheese to meats the sky is the limit. read more

Eataly Boston - Pork legs - Pizza Near Me - Boston, Massachusetts

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One of my favorite places to go in Boston ... basically I love everything about it! The food. The ambience. The team... It's all exceptional!! read more

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Great place to lose yourself and make you feel like you're back in Italy! I just love this place. Great selection of cheese, wines, meats, pasta, fish - everything! I would make this my regular go to food shopping if I lived closer. read more

Eataly Boston - Pizza Near Me - Boston, Massachusetts

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I went here for gelato and got the hazelnut flavour; it was delicious. The store also has authentic Italian groceries, including Lurisia soda which I've had in Italy and haven't been able to find anywhere else in the US. read more

The only reason I did not give this place 5 stars is the prices. So expensive however it is quality. I had an amazing arugula salad, we shared a cannoli, the hubby had a pizza. Their Cheese and meet counter is amazing. The eggnog latte was ok. I wish we could have gone and tried something everyday for the week we were here. read more

Pasta was not cooked and gnocchi was mediocre at best. Service was slow. Nothing impressive. Don't waste your time or money.

One of my favorite place but not this one Pasta was under cooked It took more than 12 minutes for a beer to ve poured Service was non-existent read more

Very charming restaurant, located in an Italian market. It's a high-end chain. Good service, attentive staff. I had the tagliatelle alla bolognese. Delicious, in-house made al denté pasta. Flavorful savory sauce. Very good dining experience. read more

Eataly Boston - Tagliatelle alla Bolognese - Pizza Near Me - Boston, Massachusetts

Came here for the $19 2 course meal. Was excited to try this out but ended up super disappointed. Everything was super bland. On their menu, they brag about their famous sauce. It was kind of cheesy? But also super watery. Nothing to brag about. Honestly, canned canned pasta sauces taste much better. To make to make things worse, there was only 1 item on their $19 menu with meat. That's fine, can you add a side of chicken or shrimp since it's on their menu? Absolutely not. Don't even bother because I tried for you. Eataly gets one extra star because the grocery store portion had a lot of free samples and interesting things to try. read more

Eataly Boston - Pizza Near Me - Boston, Massachusetts

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Thought I'd find food here to bring back for my trip home. I've dined here at least once a while back and have passed thru here many times perusing and purchasing items. This place is popular and always packed with people all times of the day. I chose a Slice of Funghi e Provolone Pizza at Alla Pala. (Roasted mushrooms, housemade mozarella, provolone, parsley, balsamic vinegar glaze.) This thick-crust pizza has quality ingredients and it was delicious! I tried to take one bite but couldn't stop! So I had to buy another one to bring home! Lol For those on a budget, this is not your kind of pizza. It's about 9 dollars a slice. Just remember quality ingredients. Indulge!!! read more

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I enjoy the space Eataly has to offer, the service was great A member of the party stated a serious allergy and it didn't seem important - although nothing happened it just felt like a shrug. We got one thing at a time even if it was multiple orders. I ordered the special pasta with the live service-the plate I got was dirty. Old pasta and crust on edge. The pasta was undercooked- $30 for a spoonful of undercooked pasta was not satisfying. read more

Eataly Boston - Fettuccine Burro Di Tartufo E Parmigiano - Pizza Near Me - Boston, Massachusetts

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Can't express how much I love Eataly! They have a vast selection of genuine Italian imported groceries and treats. The other day I tried one of their little pastries (semifreddo), which was like a little soft and creamy berry dollop of joy. They also have stalls with fresh pasta, pizza, coffee, and gelato. I like buying their Italian pasta which I swear tastes better than anything in other grocery stores. Visiting Eataly is probably the closest thing to taking a little trip to Italy, if even for just an hour or two. Just removing a star for their prices, which can be a bit high. read more

Eataly Boston - Semifreddo - Pizza Near Me - Boston, Massachusetts

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Love waking through Eataly Boston which is conveniently located in the Prudential Center. It's a three floor foodie wonderland with restaurants, prepared foods, groceries and markets. I love stopping by pizza or gelato. read more

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There was a cockroach doing laps in the bowl our bread came in. Yuck!!!! Strangest question from the manager "Are you waiting on more food?" I was like - Ma'am hell no! I don't know why she thought we would stay to eat anything else after that. Thankfully they comped everything. read more

Eataly...$14.00 for a skimpy-filled tuna sandwich ! ! Whole Foods has twice the filling for almost half the price... read more

Feels like they are just phoning it in. The pizza was very soggy and flavor was bland. Service was great but food was mediocre. $30 for a mediocre pizza is sad. read more

Used to be amazing, but the quality has gone so far downhill. Everything is outrageously priced and worse quality. The sit down restaurants have terrible service (pizza and pasta restaurant wasn't serving pizza yesterday (???), somehow out of San Pellegrino when they sell boxes of them, food rushed) and mediocre food. The only thing worth getting nowadays is the pizza by the slice. read more

This place is a shipshow. it's always crowded - and I mean you can't walk a straight line. Mingling the goods for sale with the eating areas doesn't do anything for diners. We waited for seating (first come) and jumped on it. Doesn't say relaxing to me. The noise. The crowds. It's like dining at a train station while waiting for your train. Food was ok. It's either a shop or a restaurant. I've been here a few times with out of towners. I would never go on my own. read more

Eataly is an Italian market that is in the Prudential Center and is bustling! It's pretty cute with lots of decor and things going on. You can purchase groceries here, but also grab a bite to eat. It's rather hectic and appears to always be busy. I didn't get any food here but opted to grab some small desserts to go. I actually couldn't find where the desserts were being sold at first, so I wish there were more "maps". There probably were some but I missed them. I don't remember the names of the desserts I got, but they were super tasty. They were a bit overpriced considering they were all bite sized, but you could definitely taste the quality. Since it's in the prudential center, keep in mind trying to find parking here is tough. You either have to park in the overpriced garage or be lucky enough to find street parking. Overall, I'd love to come here to grab some food to go or sit down and get and a nice meal! read more

Eataly Boston - Pizza Near Me - Boston, Massachusetts

This place is AWESOME! If you like pasta and/or anything Italian, you HAVE to stop at Eataly! I cannot recommend this place enough. We loved it. They have different food stations to choose from, custom salads, oyster bar, 3 restaurants, bakeries, cheese station! A Mozzarella Lab!!! Whatever you pick at this place you cannot go wrong Pizza and gnocchi were our two favorites, and we also picked up desserts on the way out- everything looked so gOoOo read more

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This review is only for Il Patio di Eataly. It is outside of the prudential center, where they have a decorated patio. Get a reservation if you can. For the table, we ordered three different pizzas: Salsicciotta, Massese, and Margherita Verace. We also got the Fritto Misto Di Pesce, and Linguine Alle Vongole. The pizzas were good, but nothing to rave about. One pizza can be shared between 2 or for one, depending on your appetite. I liked the Fritto Misto Di Pesce, mainly because of calamari and cauliflower. The pasta from the Linguine Alle Vongole was cooked perfectly, however it was not worth the price as the portion was a bit smaller than I expected. Service was good. I wouldn't go here for Italian food as nothing was impressing. There's better Italian restaurants in Boston. I would rate it a 3.75/5, rounding it up to a 4/5. Definitely check out the market though if you're in the area. read more

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First trip for this Bostonian of over 50 years, and our party of four was generally pleased with our experience at Terra. The atmosphere was loud and crowded, but the wait staff and overall quality of the food were admirable. We opened with the bread and olive oil (Pane Rustico) which was gluten rich and dense (often free at most places, this offering was $5.00). The four of us shared an exceptional bottle of Barbara d'Alba "Castello di Neive 2022" and at $68/btl it was only twice the street price (if you can find it), so that was a highlight for us. Two of us had the Pasta "Tagliatelle al Ragu" at $31, and the other two had the pork chops "Braciola di Maiale" $39. Both dishes were excellent, but at these prices, one would expect some greens or other options on the plate. Portions were filling however, and they left us time for a divine dessert special: Creme brûlée with Tiramisu inside. Even though each dessert was $17, the special was to die for - totally great. The whole meal for 4 with tip came to $355, and thank goodness parking at the Prudential lot was reduced to $15 for the evening. Our server, Cristhian, was very attentive and engaged well with us. Another server removed some of our dessert plates while one diner was still eating the dessert and another had some precious crumbs to consume. On the whole, it was a good experience in Boston, meeting friends and having a great time. read more