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El Pollo Loco

3.3 (98 reviews)
Open 10:00 am - 10:00 pm
Updated 2 weeks ago

Order El Pollo Loco Takeout or Delivery

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EL POLLO LOCO ATMOSPHERE

What's the vibe?
Quiet
Casual
Good for kids
Good for groups

Recommended Reviews - El Pollo Loco

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Food in the trash
Lashandra H.

I had the most disgusting food order ever yesterday!!! I have been to this location many times before and have never been disappointed. However, not on 9/14/24 at 9:07 pm! I went through the drive through and ordered a chicken avocado taco and a classic tostada with avocado. I had ordered this before and it was a go to for me. The person working the drive through (a young female in a black El Pollo Loco shirt and fringed jeans) was RUDE! The way she slung my food out of the window and closed it was nasty work! She then preceded to grab her phone, look at it and walk away. When I got my food home, I was disgusted! When I bit the taco, I realized it was ice cold then I looked inside of it, that's when my stomach started to roll! It looked like someone vomited in it! The avocados were old, soft and brown and the chicken was hard as a rock. So, I put that to the side and thought "maybe the tostada is better" but NO! I looked at it and it had more old, soft, and brown avocados on it! The spanish rice was hard and stuck together! The beans were dried out and none of the ingredients looked fresh AT ALL! I didn't even bother to put that in my mouth at all, it just looked too disgusting! I spent (wasted) $17.61 on this mess and I am beyond upset. I didn't take it back because the location was not convenient to my home, but when I called no one answered the phone! I would NOT recommend going here!

3 pieces
Stephen W.

We tried this place for lunch because I had a Groupon cash back deal (yes, it really works). I was expecting food that is more Mexican given the name. The chicken is ordinary chicken cooked on a grill. The skin was crispy but did not have much flavor because it was not seasoned. I thought there would be Mexican seasoning or something. They offer tortillas and there is a salsa bar, but that to me does not warrant the Mexican name. My chicken was good, not quite as tender or juicy as Cowboy chicken, but it was not bad by any means. The mashed potatoes were made from a box. The corn was interesting and along the Mexican theme. The wife's chicken avocado bowl was good and she enjoyed it, but I am not sure it is better than Chipotle. The restaurant was clean and the service was fine. Overall, we had a perfectly fine lunch but it certainly is nothing special.

3 piece leg and thigh combo. Oh yeah! Don't forget the Churros!
Mikhael W.

Never heard of this place but it popped up down the street from my job, so why not give it a try? I was a little apprehensive after reading ALL 3 reviews, but later found out that it was a lot better than I had planned for. I got the 3 piece (yes I was starving) leg and thigh combo with a drink, rice and beans, corn tortillas, and 2 Churros. The chicken was juicy with crispy skin. The cilantro sauce that comes with your meal was PHENOMENAL!! The rice and beans were...meh. I haven't had Churros in a long time, so it came to me with great satisfaction to revisit my childhood. Overall the food was good. Everything, except for the Churros, of course, was really lacking in salt...kind of bland. My purse isn't complaining. Where can you get a filling lunch, a drink, and dessert for UNDER $10 in Dallas? I'll definitely return...I'll probably try different.

Chicken nachos taste very good!
Deidra O.

The food is good. However we got a couple of jalapeños in the food that made it extra spicy and I wasn't prepared for that. I usually get the chicken avocado burrito and it's really delicious! Today I got the chicken nachos and they were really tasty! Plenty of chicken and it was hot

Robert C.

We normally go to this place lunch or early dinner. The food was great. Today we tried the drive-thru. Worst decision of our life. We got dried out chicken and hard mexican rice. They seem to give out the old stock to people who will not be able to complain to management. We bought our food around 7 pm. Still too early to get old stock. If they care about their customers, they should give the good food whether you dine-in or use the drive thru.

Homemade Chicken Tortilla Soup
Theresa A.

Chicken Soup - broth, real broth, not gummy whatever other places serve you! Chicken, it looks real! Tortilla slivers, on the side so when I can find something to eat when I'm trying to stay on keto. And hot! And a big serving without potatoes, although there are random pieces of corn, I'm ok with that. Big, so I won't be hungry later on. Thank you, thank you!

The fake ten dollar bill that was given to me.

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9 years ago

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9 years ago

The food was good, however worker fixing my food doesn't have on a hair net or gloves... Wait..... NONE OF THE STAFF DOES :-\

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9 years ago

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7 years ago

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7 years ago

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Jessica B.

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8 years ago

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7 years ago

The best grilled chicken. The workers and managers are awesome! They have so many options of food

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7 years ago

Got the chicken avocado quesadilla and it was amazing. The mac and cheese was great and service was top notch.

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Jessica B.

Thank you, Steve!

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10 years ago

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9 years ago

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9 years ago

My first time here. It was great food, reasonable prices and very welcoming staff. I got the double chicken bowl and tortillas. Very tasty.

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8 years ago

The classic burrito is just superb it has a lot of chicken and it comes at a good size

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Melissa A.

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9 years ago

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8 years ago

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9 years ago

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9 years ago

Chicken corn chowder was like pure paste and no Pico left.... not even salsa... been here plenty times and last visit was the worst

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9 years ago

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The Mexican

The Mexican

4.0
(621 reviews)
9.3 mi

Celebrating our 1-year anniversary at The Mexican was nothing short of extraordinary…read more From the moment we walked in, the energy, attention to detail, and genuine passion for excellence were evident in every aspect of the experience. The food, cocktails, atmosphere, and service came together to create an unforgettable evening. A special shout-out to Ashley, whose hospitality and mastery behind the bar elevated our celebration even more. Her knowledge of her craft, warm personality, and thoughtful recommendations made us feel truly welcomed and valued. It's rare for me to give an establishment a perfect score, but this one has earned it without hesitation. 10/10--an exceptional dining experience and the perfect place to celebrate life's special moments. Thank you to the entire team for making our anniversary so memorable. We can't wait to return!

If Gloria's and Texas de Brazil had a baby--with proper valet service--this would be it…read more Upscale, classy, and packed with top-tier service, it's the perfect date-night spot. It was my first visit, and it was absolutely worth the wait. I've seen all the Instagram posts, and I finally got my chance to experience it for myself. Since it was Taco Tuesday, I had to order the tacos and the ceviche. I snagged a cozy corner seat so I could take in the entire atmosphere, and everything was spot on. The food was delicious, the ambiance was beautiful, and the bartender was even kind enough to take my picture. From the service to the vibe, this place exceeded my expectations. It will definitely be one of the first places I think of for a date night!

Photos
Lovely and comfortable bar area
Lovely and comfortable bar area
Queso fundito
Queso fundito
Manchego Whipped Potatoes

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Manchego Whipped Potatoes
El Carlos Elegante

El Carlos Elegante

4.5
(250 reviews)
9.6 mi

Came in on a whim on a Friday night around 9pm with no reservation. We were instantly taken aback…read moreby the ambiance here. My wife and I agreed it felt like we were back in Mexico City. Chris our server was very friendly and knowledgeable. He took his time walking us through the menu and explaining what made El Carlos Elegante so special. The drinks were perfect. My wife loved her Desert Flor while I thoroughly enjoyed my Modelo Micheleda. Her Surf and Turf one hitter was exceptional. I have to say my Crab Cake was just ok. It tasted a little pasty and very heavy on the bread. The Pulpo was absolutely amazing. Perfect texture and the sauce it was served almost had me licking the plate. The El Machete was incredible from its presentation, to the freshness of the corn tortilla, to the quality of the meat inside. Definitely recommend this. We really liked our Okra + Shishito course, we just wished it had more okra in it. The two things I loved about the Al Pastor was of course the sauce it was served on but the fact that I got to enjoy it like a steak. It was served sliced on a bias like flank steak. Typically Al Pastor is finely chopped and served in tacos and burritos, so this was a different eating experience for me. And of course it was delicious as well. We cannot wait to come back and try more of the menu.

I've been here twice. Everything we ordered was very good both times…read more During our first visit, I had the Caesar salad, which I declared at that time "the greatest Caesar salad I've ever tried." It was glorious and bountiful--there was ample dressing, cheese, and other ingredients I'm forgetting that made it unique. Unfortunately, during our second visit, the Caesar salad was significantly different. I think they used the same dressing, but there was very little of it. There was nearly no cheese and the other ingredients were similarly sparse. It was still good, but it in no way was the greatest I'd ever tried. I hope that this was a 1-off experience, as it truly was the best. I will report back next time. Service was great both times- they were very careful about my Cilantro request (none) and even though they gladly prepared dishes without it, they also made a list of things that already had none by default. Salmon ceviche, Pork al pastor, Carne asada, and the machete were also very good. The machete is a specialty- it had the house made masa and fillings can vary.

Photos
A very cool vibe
A very cool vibe
Beet salad- served with grapefruit slices- turns out, I am not a fan of beets
Beet salad- served with grapefruit slices- turns out, I am not a fan of beets
Caesar salad. We didn't order this, but it was a gift for us to try bc of our anniversary. Easily the best Caesar  salad I have ever had!

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Caesar salad. We didn't order this, but it was a gift for us to try bc of our anniversary. Easily the best Caesar salad I have ever had!
Doce Mesas

Doce Mesas

4.0
(563 reviews)
6.9 mi
$$

The food here was great! But the service here was bizarre to say the least. We had actually booked…read morea reservation at another Doce Mesas location, but I did't know there was another location. So thinking we showed up for our reservation, this location says they don't take reservations. They stop at is anyway, which was nice. We were seated on the porch, and here's where things got weird. We ordered our drinks and when the drinks were delivered, we said we were ready to order, and the waitress, hesitated and then said she would be back. Kinda strange, but eventually we had our order taken. I ordered a mango agua fresca which was pretty good. The complementary chips and salsas were also really good. For an entree I had the Tempura Fried Fish Tacos. These were very good and the coleslaw served with them was very good- crunch and bright. Overall the food here is pretty solid. The service was a bit off, but not a deal breaker, just be prepared to wait a while to have your order taken.

I justttttt could not love this place more. Mezcal margs, chips and various dips, and banging…read moreshrimp tacos. The service is so polite as well. What more could a girl want? I would like to mention that they nickel and dime you pretty hard. There's a split plate fee and they voluntarily brought out veggies for my GF friends when they inquired if they could eat the chips, but they ended up charging us $6 for it. Not the end of the world, but good to note!

Photos
Bright, Cozy & Relaxing Ambience at lunchtime! (December, 2022)
Bright, Cozy & Relaxing Ambience at lunchtime! (December, 2022)
Mole Enchiladas
Mole Enchiladas
The perfect drink

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The perfect drink

El Pollo Loco - hotdogs - Updated July 2026

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