Note: this was ordered via Postmates. Are you off put by the reviews? Low ratings? Don't be! You need to try it to judge. I did an office order for a 13 people. I was worried that it was too many sandwiches on such short notice. I hesitated but ordered anyways and hoped for the best. I can't comment on the location but it's not too far from my building. On to the food! I ordered the Famous Figueroa Philly with cheese whiz. Although the sandwich was soggy, you have to understand that this is a hefty sandwich, plus it did travel 15 minutes to me. It was filled with a good amount of meat. I could used more peppers and onions but I could only eat half the sandwich. It was delicious with the cheese whiz. This is not your mall sandwich. The food was hot the fries were crispy and had fresh garlic. The food was absolutely delicious! It was so worth taking the chance. I called after I placed the order to ask for jalapenos because my boss wanted them. They did not skimp on them or ketchup or buffalo sauce or napkins....YOU WILL NEED NAPKINS. This is a juicy sandwich. I'll take a picture of the entire order. I let him know that it was a big order and that if it did take longer we would understand. I placed the order at 10:40 and it came at exactly the time stated on Postmates. 11:45. That is awesome! Icing on the cake...I noted names on each sandwich order and they actually wrote them on there....some places would've just let us guess.... Thank you! Overall this is a place you need to try. read more

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BEWARE EVERYONE. THIS RESTAURANT IS A SCAM AND THEY WILL TAKE YOUR ORDER EVEN THOUGH THEIR KITCHEN IS PERMANENTLY CLOSED. I placed my order through their website, everything showed that their business is OPEN and running, nothing wrong. I arrive to 358 W 38th St and realize it's a food hub (multiple restaurants in one location) I call the restaurant to confirm my order and pick up time and the disrespectful service was what really made me write this review. He answers and says that the restaurant is CLOSED DOWN. The kitchen is not open and he cannot help me by explaining if there is an alternative location which I can pick up my food, goes ahead and says by good faith he will give me a refund and he hangs up. I attempted to try to see if anyone was here, the place is EMPTY. I rang the ring bell camera, no answer. I called back just to have the same person hang up on me 4 more times without taking the time to ask for my information to issue a refund, HE WAS RUDE AND UNPROFESSIONAL. I clearly heard him taking an order while he was on the phone with me (he had me hold as soon as he answered) so why the unprofessional service? THIS IS A SCAM. There were more people in the parking lot trying to figure out how to get their food. This company should be ashamed of themselves for pretending to be in business and taking peoples money when they cannot provide a service. TO ALL ANGELENOS AND EVERYONE IN THE AREA MAKE SURE YOU READ THIS REVIEW BEFORE YOU ORDER THROUGH ANY WEBSITE OR SERVICE YOU WILL SAVE YOURSELF THE TIME AND DISAPPOINTMENT. read more

Figueroa Philly Cheese Steak - Entrance of business - Cheesesteaks Near Me - Los Angeles, California

You have no choice but to order online and they don't tell you that they are out of everything. So you place your order, pay $40, wait 15 min on your car and they come out and give you two sandwiches you didn't order with whatever ingredients they did happen to have on hand and there is nothing you can do about it. They just shrug and say sorry. Terrible customer experience. I would never come back here. Also, probably the grossest Philly cheesesteak I've ever had- super salty chopped meat on soggy bread. Onions and cheese not even noticeable. read more

I wish I could give ZERO stars. Paid $70, waited for the system to accept my order, then waited 40 minutes, finally received text order was ready. Drove to the pickup window buzzed, knocked , called. Place is empty and closed. They are using AI to steal your money!!! Was told to come back the next day to try to locate the manager. Drive and waste more time and gas. Now I have to dispute the charges to get my money back. Don't patronize this business it's a SCAM!!! read more

Figueroa Philly Cheese Steak - AI Scam Proof! - Cheesesteaks Near Me - Los Angeles, California

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First thing,,,, it isn't located on Figueroa Street anymore... it is now located at the GRAND FOOD DEPOT 11 358 38th st . So now for the food... I had the pastrami and order of their season fries and I have to say it was delicious. I'm hooked . I really can't say anything about the ambience because it's a pick-up only kind of place. The service was good... when your order is ready you pull up and press the button and someone comes out with your order, simple. read more

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The sandwich arrived a soggy mess. missing all the add-ons I asked for including cheese, lettuce, tomatoes, etc. literally just pour quality meat and soggy bread and I paid extra for direct delivery so they cant even blame the delivery service. Not edible, Never again! read more

Figueroa Philly Cheese Steak - Famous Figueroa Philly - Cheesesteaks Near Me - Los Angeles, California

I contacted the store and was instructed to place my order online. I followed those instructions, paid in full, and arrived to pick up my order. Upon arrival, I was told the store was closing early because business was "too slow" and my order would not be fulfilled. This is unacceptable. If the store planned to close early, online orders should not have been accepted, nor should customers have been charged. I paid for a service I did not receive, and was given no alternative or resolution. Because of this poor customer service and unfair treatment, I will be disputing this charge with my bank and never coming back! read more

#1this is simply a ghost kitchen. It's designed for delivery services to pick up only. #2 it's 40 minutes now...and we still don't have our food #3 neighborhood is SKETCH. #4 no parking read more

Well where do I begin. We ordered about 6 sandwiches and every single one of them was gross. The bread was so soggy and wet you'd have to eat it on a plate with a knife and fork. The meat was extremely salty. So salty no one was able to finish their sandwiches. The fries came out as if it was microwaved. Soggy. Not to mention OVER priced for garbage food. The location is horrible, you'd have to drive up passed a fleet of homeless tents to pull into the lot. The only good thing that came of that kitchen was the watermelon juice. Do not eat here. Save your money and your taste buds. -100 read more

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Unfortunately, the food was not good. My mom and I ordered a Philly cheesesteak with extra sweet peppers, but instead, we received sandwiches loaded with hot peppers and jalapeños. It was a complete waste of a meal. If the peppers are going to be spicy, it should be clearly stated on the menu. Calling them "sweet peppers" is misleading. We couldn't enjoy our meals because of the unexpected spice level. read more

The service was quick and the food was delicious. Interesting concept. There are many food opt6near by for one to choose from

Never in the area but decided to try this place! Though there's a lot of hit or miss reviews on yelp, my experience with the Philly cheese steak sandwich was pretty good. i ordered the steak, mushroom and cheese sandwich and I thought it was super delicious. Since it's my first time in the area, it was confusing as to where to pick up the order. I parked and walked through the entire alley before realizing it was a drive-thru/pick-up order. Their sign was also NOT on the door so I was so confused as to where to pick up our order. For future reference, place your order online, and the suite for pick up is #5. I devoured my entire sandwich really quick. Their drinks were also pretty bomb too! I got the strawberry lemonade and the hubby got the blueberry lemonade and really enjoyed it. I would love to come back here if only it wasn't such a far drive for me! read more

Figueroa Philly Cheese Steak - blueberry and strawberry lemonade - Cheesesteaks Near Me - Los Angeles, California

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Inconvenient, Overrated & Overpriced It used to be one the best Philly Cheese Steaks in LA ! They moved from original location to Grand Food Depot & it become like fast food quality !! Never again read more

Figueroa Philly Cheese Steak - Cheesesteaks Near Me - Los Angeles, California

I came to this place today for the first time and place my order at 2:49pm. I was sent a text message that my food would be ready at 3:03 but later get a text my order was delayed. It's now 4:20pm and no response NO FOOD and out of money. What a WASTE of time to drive across town only to get scammed. They will pick up the phone when you first call them once you placed the order GOOD LUCK!! read more

Figureoa Philly is an authentic Philly cheesesteak joint just across Figueroa from Exposition Park. The cheesesteaks tasted just like the ones I ate growing up in Philadelphia. In fact, they have Amoroso rolls flown in from Philly every week. In addition to the traditional Philly cheesesteaks, they do a couple of non-traditional types (Texas with BBQ sauce; Buffalo with Buffalo wing sauce as well as chicken cheesesteaks). They do regular and sweet potato fries. Wife and kids loved the food here as well. A cheesesteak and fries will run you about $12. The atmosphere here is very much like a Philly cheesesteak joint as well. With the exception of the large windows and the brilliant sunshine, you'd think you were in Philly with the counter staff yelling back the orders and calling out the numbers of the completed orders. The constant clanking of the spatula on the grill as they friend and chopped the steaks took me back to my days in Philly. Extremely friendly and helpful staff. Definitely a great place for a Philly cheesesteak experience! read more

Beef needed to be chopped more and there was not enough cheese wiz on the Philly ... the flavor of the meat was delicious though. The service was ok ... the lady handing out the food was definitely irritated about something, overall I've had worse cheesesteaks and service but it didn't ruin my experience but I'll stick to Boo's when I'm in LA... read more

This is my go to spot anytime I'm traveling! You order online and pick up, almost like a drive thru. They do not have dine in. You get a good portion size as well. I typically order the Figueroa Philly cheesesteak with a lemonade. The philly is so filling you can share one order. read more

I had an amazing time here at Figueroa! The food is just amazing and I have no words for it. The service is very professional and polite. The ambiance is also very nice and chill. read more

Pulled up at 7:25 on a Tuesday. I go to walk inside and the doors are locked and all the chairs are on top of the table... however the sign on the door says they close at 8... I call them to make sure they're closed and they say the drive thru is open for 10 more minutes.. I wanted to try this place so i went through the drive thru... They tell me that they have no fries... no drinks i can just order a plain philly and i could only get provolone cheese. Maybe they should change the sign with the hours of operation... I came at 725 and they were already closed pretty much. Not to mention the philly wasn't all that great. Phillys best is better. I wont be back read more

Be sure to get their new location address! Google Maps and Yelp can be contradicting. But it's so easy to order ahead online, drive up, pick up, and be on your merry way! It was such a breeze to get dinner here before lining up for a concert at the Shrine Auditorium. Their food was delicious too! Makes me miss Philly. They use the perfect kind of bread for their sandwiches and their drinks were refreshing too. Would definitely come back! read more

As good as anything on Broad Street. Hopefully you'll get to meet the owner when you go.

This place took forever to not only find but figure out where the heck they were located on this huge line of weird ghost kitchens. The food was good but it was such a struggle to get it. read more

Terrible. There was so much folded meat in the sub. Nothing was chopped like a Philly cheese steak, it almost was like a meatball sub. It was soaking wet. Never again. read more

Figueroa Philly Cheese Steak - Cheesesteaks Near Me - Los Angeles, California

Pros: - Super close to the coliseum so good for game day - Cheese steaks/hoagies are probably the best in LA - Also huge portions so you can easily share with someone - Service is super quick! - Workers are super friendly, got the sense they really appreciate their customers - There is parking and a drive-thru! Cons: - They didn't take credit/debit cards the day we went which was pretty inconvenient (But I'm assuming that's a one-off incident) - Also pretty greasy (but that is to be expected). Just be careful if you're taking it to-go. The grease will seep through the paper wrap. Would definitely recommend anyone craving philly cheese steaks! read more

What a delicious cheesesteak shop and at a great location. I was on my way to a concert at the Banc of California Stadium and wanted to check this place out for dinner beforehand. It is right across the street from the entrance of the stadium so it is very convenient. The menu has a lot of options - for my first time, I ordered the classic Figueroa Philly Cheese Steak which comes with a choice of cheese, mushrooms and onion. I also got a side of fries. Everything was cooked well and the food comes out extremely quick. The customer service is phenomenal too. Everyone is very friendly and attentive even though it gives off the "fast food" feel. Hours are modified when events are happening like concerts and games so late-night Figueroa is a great option! read more

Figueroa Philly Cheese Steak - Cheesesteaks Near Me - Los Angeles, California

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Ordered food here with canned soda for $3 each. They forgot to give me my soda so I called them to make it right for a refund. It's been over a week and they did not give me a. $6 refund for the two sodas they forgot to give me. Food was okay. Imo needs more seasoning. read more

Been wanting to try out this place for some time, the last few times i have passed by they have been closed. Well the day came that I logged onto Grubhub and order before I arrived. Ordered a Figueroa Philly Cheesesteak and a Order of Buffalo Wings, The cheesesteak was huge, ate the cheesesteak quick, eat bite was full of meat, I would suggest more cheese next time because the provolone cheese I picked was non existent. The wings were delicious , the buffalo sauce has a slight kick, I can only imagine how their habanero sauce is, next time I will be sure to try them. Try this place out if you near here, you will not be disappointed. read more

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Great cheesesteak spot! This is my usual hit before Rams games. The food is quick and prices are pretty reasonable (~$10/sandwich). I like getting the Classic Figueroa, and I like both the cheesesteak and chicken versions. The default here is American cheese, so make sure you request whiz if you'd like. FYI, the bathroom is always broken/closed here, but it could also be a gameday thing. Overall, good spot for those cheesesteak cravings! read more

Figueroa Philly Cheese Steak - French Fries and a Figueroa Philly Sandwich - Cheesesteaks Near Me - Los Angeles, California

Ordered a classic with cheese and got a bottom of the barrel half a** made sandwich with no cheese included.... Like wow! Waste of 17$ seriously! Horrible horrible dont waste your hard earned money on this garbage! Basura!! read more

We were pretty disappointed with this experience overall. We thought that we were going to a store location based on the pictures from Google. It wasn't a big deal actually, when we arrived to a depot to pivot for a different experience. We are flexible and open to new ideas. If the food was good it would have been just fine. However: This depot concept was new for us but there is literally nowhere to park, it's a depot of multiple restaurants. Hopefully you have another person in the car to drive while the other gets out to order. You walk up to a computer-like station to order food. At the station, you establish which place you're ordering from, select items in your order, pay for it and then it sends a confirmation text to you with a timeframe. We selected Figueroas, picked our 3 phillies and added in an order of well-done garlic waffle fries, $73. $73 bucks felt steep for what we ordered but for "authentic" phillies, we were willing to pay it. We did everything that we needed to on the machine and then it sent a text, it gave us a range from was 13-33 minutes. Which seemed like a wide range, it was finished at about 22 minutes. We waited for the confirmation text, "checked in" with the lady at a booth, allowing us to pass through and then we drove up to the proper container where the food was going to be handed to us. We got our food and dug in right away. We were hungry and again, were not expecting the experience we got... to not have a place to park, sit and eat. We had to eat and drive. Unfortunately, unwrapping our meals we found multiple issues. 1- the waffle fries they serve are actually crinkle cut fries... not waffle fries. When we picked them up, we asked for ketchup and they said that they didn't have any. Lame. We opened the box and not only were they not well-done they were barely cooked. They tasted like box frozen fries, which were still white in color, with none of that golden color you want to see on a fry. 2- all three sandwich hoagies were wet to the point of falling apart while holding even in their wrapping. 3- one of the sandwiches completely lacked cheese! The others barely had any cheese on it at all. Cheese is a staple on a cheesesteak; it was just meat and bread. Somehow it was both too wet on the bread and extremely dry on the inside. Meat wasn't very good, overcooked and dry. 4- afterwards, I filled out their survey asking for feedback promising that someone would email back. No one did. Overall: The depot concept was unwelcoming and difficult as a result of the lack of parking. The food was not good. The cost was very high. The experience is poor. Even with the hopes of connecting with someone to resolve any issues, there was no follow up. We drove up from San Diego to visit the area and had included this as part of the plan... it was not worth the stop. Wanted an authentic philly and ended up with nothing resembling that... super bummed. read more

This is not a spot that I will be returning... First I want to say the service was friendly and very quick! I'd expect more for a $11 sandwich. First I had to say the sandwich was so oily and greasy that the paper was sticking to the sandwich (we had to peel it off the sandwich piece by piece) half of the sandwich was so soggy that I couldn't even pick it up (I wish I was over exaggerating but I'm not) barely any cheese, didn't even have a cheese similar to cheese whiz which is a staple in Philly cheesesteaks. Over all very bland, was very disappointed. What I got: Figueroa Philly cheese steak Main course rating: 1/5 Sides rating: didn't order any Cleanliness: ordered drive through Customer service: 4/5 Will I return?: no read more

Figueroa Philly Cheese Steak - The Figeroa Philly Cheesesteak Sandwich, barley any cheese, greasy and oily - Cheesesteaks Near Me - Los Angeles, California

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Great food, lots of food, you will be full! on the pricey side though. A must try if you haven't been.

After a game needed some sustenance and saw this place. So many great reviews so decided to try it out. Super disappointing! We ordered 3 cheesesteaks Mine was with wiz...but it seemed my cheesesteak had only a small amount of wiz. I could barely tell it was there. The other cheesesteaks weren't any better meat was lacking flavor. They are definitely disappointing especially for the price of about $16 per cheesesteak. The highlight was the onion rings, they were good. read more

Figueroa Philly Cheese Steak - Pepper steak with whiz... - Cheesesteaks Near Me - Los Angeles, California

Food tastes like it was put together from donated food. Ordered a bunch of cheese whiz sandwiches and could barely see any cheese .... Saw a bunch of onions and low tier beef if u can call it beef. Pss..... ended up giving the sandwiches to the homeless at skid row read more

LA loves Philly. I've had my fair share of meaty sandwiches and Figueroa Philly makes some good cheesesteaks! First things first: the bread. Fig Philly knows that a good (and authentic) Philly cheesesteak is served on an Amoroso roll. Fig Philly's menu has traditional options for cheesesteaks as well as some new and different cheesesteaks, and they also have hoagies and wings. I tried their LA street dog cheesesteak which pays homage to an LA night life favorite: bacon-wrapped hot dogs. The dog is stuffed inside a cheesesteak and topped with grilled peppers and onions. So good! It's very filling and dare I say: perfect for drunchies. I paired this with their beer bartered onion rings. Their Texas Philly has steak, onions, cheese and bbq sauce. The Michael is a turkey, bacon, avo and veggie hoagie. I like that they use Boar's Head for their meats. Yum! read more

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It's been years since I've been here, and it's just not as good or flavorful as I remember. There was hardly any salt on the meat, so it was bland. I ordered through DoorDash and asked for my onions to be cooked longer on my cheesesteak (they weren't). I also ordered onion rings and chili cheese fries, neither of which were included. However, I did get some regular fries that I didn't order, wrapped in foil. If I wanted regular fries, I would've expected them kind of crispy. These were steamed. They didn't even send ketchup. Just disappointing all around. Maybe it was an off day, but it'll be a while before I give them another try. read more

Figueroa Philly Cheese Steak - Only 1 of 3 arrived. Bag was stapled closed and not tampered with. - Cheesesteaks Near Me - Los Angeles, California

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Can't say enough about this spot. Made to order and EVERYTHING I've tried, including the specialty drinks, has Been delicious!

This is legit the BEST Philly cheesesteak place I have ever had! Their regular cheesesteak is delicious and when I saw they added a Mac n Cheese option, I had to order it. So delicious! As I was eating inside (before covid), I saw they also have a hot Cheetos cheese steak! I was so bummed I did not see that option before ordering and said to myself I would order it next time. A little over a year later, I happen to be in the area and decided to go through the drive thru. Unfortunately, they were not selling any of their special type of cheesesteaks such as Mac n cheese and the hot Cheetos option, most likely due to not having as many customers because of covid. I get it, but still was bummed out once again! So I ordered their famous Figueroa philly and when I opened it up, it was so soggy I thought there was no bottom to the sandwich, but it was just squished because they put too much meat in it. However, I would still go here any time I'm in the neighborhood or craving some good Philly cheesesteak. One more thing: must choose the cheese whiz when choosing the type of cheese, can't go wrong with that choice! read more

Figueroa Philly Cheese Steak - Mac n Cheese Steak Sandwich - Cheesesteaks Near Me - Los Angeles, California

I was somewhat skeptical at first because it's a high rated Yelp place near a college. Place was empty and College students don't know what good food is they are broke and eat and drink anything . Anything is good to them, But after eating the cheesesteak, WoW this place is legit. Good flavor and cooked right. Only critique is there were no cars in drive thru and only 1 customer in line inside. Sandwich took long time. I only ordered 1 sandwich read more

Figueroa Philly Cheese Steak - Cheesesteaks Near Me - Los Angeles, California

Hate, hate, hate new arrangement. Used to go to the original location and enjoyed the best food and ambiance. Driving through an alley with zero human connection and long wait times is not for me. One more great experience obliterated from the LA scene. read more