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    Fuse Service

    4.8 (1.5k reviews)
    Closed 8:00 am - 8:00 pm

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    BC D.

    Vlad did an excellent job installing our new HVAC system. He was professional, knowledgeable, and paid close attention to every detail. The attic installation was very clean and organized, including the air handler, ductwork, refrigerant lines, and drainage. Vlad took the time to explain the system, answered all of our questions, and made sure everything was working properly before finishing. The entire process went smoothly, and the work area was left clean afterward. We're very happy with the quality of the installation and would definitely recommend Vlad and FUSE Service to anyone looking for reliable HVAC work.

    Kevin L.

    Last night, my wife and I noticed a leak coming from under our sink after we ran the dishwasher. I figured that it could be the garbage disposal or something worse, and so I found this company on Yelp with great reviews, and sure enough - Derek came through. I sent the request at 6am, and unexpectedly to my surprise, they were able to come out at 8:30am to diagnose and fix. (We had other plumbing work being done at the house at around 11am and they were able to get the job done immediately.) Thank you Derek!

    Published Business Hours

    [Experience After Project Completion] After the projects were completed, I wanted to provide a more balanced update based on our overall experience. First, I want to give special recognition to the installation crew, especially Dem and Elmar. They were exceptional throughout the project. They treated our home with respect, made every effort to keep the work area clean, minimized dust, mess, noise, and disruption whenever possible, and genuinely cared about getting everything working properly. Their professionalism and workmanship were the highlight of our experience, and they deserve recognition for their hard work. I also want to acknowledge our estimator and project manager. They were polite, professional, easy to communicate with, and handled their responsibilities well during the planning and coordination stages. Unfortunately, customer service remained the weakest part of our experience. Fuse advertises 24/7 customer service, but that was not what we experienced. When we encountered urgent issues during the installation, our calls, voicemails, and emails went unanswered for an extended period. Ironically, the only time our concerns received prompt attention was after I posted my reviews on Google and Yelp. What made this even more frustrating was the contrast with the billing department. Billing-related inquiries were typically answered within about an hour, while requests for assistance with active installation issues often received little or no response. That inconsistency gave the impression that customer support was prioritized only after public reviews were posted rather than when customers actually needed help. The installers, estimator, and project manager earned our appreciation through their professionalism and dedication. However, the company's customer support did not meet the standard implied by its advertised 24/7 service. I hope Fuse improves its responsiveness and accountability, because the quality of customer service should match the quality of its installation team. [Experience Before Project Completion] We hired Fuse to install a heat pump HVAC system, including replacing the entire ductwork, as well as to replace our water heater. During the HVAC installation, the crew cut open sections of our drywall but left them unfinished. We had to arrange for a handyman team through Fuse to repair and cover the damaged areas before the HVAC installation could be completed. This created inconvenience. After the first day of work, we completely lost access to hot water. As a result, we had no hot showers and were unable to use several household appliances, including our washing machine and dishwasher. Fuse advertises 24/7 service, but that was not our experience. We called nearly every Fuse phone number we could find through Google and AI search tools, but every call was answered only by an AI bot. We left multiple urgent messages and received no response. We also emailed customer service and several Fuse employees involved with our projects, but none of our emails were answered. When the Fuse representatives first came to inspect our home and provide estimates, they were friendly and professional. Unfortunately, once the projects began, communication and customer support essentially disappeared. It felt like no one was taking responsibility for resolving the issues we encountered. Based on our experience, the installation quality and especially the lack of customer support after the work began were very disappointing. - - Project Numbers: 223655204 (HVAC System) 225484279 (Handyman) 225186290 (Water Heater)

    David with my working thermostat!

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    4 months ago

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    Sam B.

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    8 months ago

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    Zoe O.

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    8 months ago

    Great price, communication, respectful of my home. Best part was the warranty. No one could beat it.

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    Kate O.

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    1 year ago

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    Kate O.

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    7 months ago

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    7 months ago

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    Zoe E.

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    8 months ago

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    Chris K.

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    2 years ago

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    Sam B.

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    4 months ago

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    4 months ago

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    1 year ago

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    8 months ago

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    8 months ago

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    Chris K.

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    1 year ago

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    4 months ago

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    Zhanna M.

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    8 months ago

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    8 months ago

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    Zhanna M.

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    8 months ago

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    Kate O.

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    4 months ago

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    Chris K.

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    8 months ago

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    9 months ago

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    8 months ago

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    Rachel K.

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    9 months ago

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    Ellie O.

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    1 year ago

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    4 months ago

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    4 months ago

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    Rachel K.

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    11 months ago

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    Zoe E.

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    5 months ago

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    Anna K.

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    5 months ago

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    Rachel K.

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    11 months ago

    Diagnosed and repaired my issue, a leaking AC. Came on time. Emails and texts were helpful.

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    Sam B.

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    5 months ago

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    1 year ago

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    9 months ago

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    April U.

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    5 months ago

    Dmytro did an excellent job. He was on time, professional, and really friendly. Would recommend!

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    11 months ago

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    1 year ago

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    Rachel K.

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    10 months ago

    Worked on my wall heater and fixed the issues. Great value and fast service. Look forward to working with them again.

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    11 months ago

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    Page 4 of 37

    Fuse Service Reviews in Other Languages

    Ask the Community - Fuse Service

    I have lost power to an entire circuit in my house. Appears to be a short that I cannot find. I do not have an electrical diagram of the house so I am not sure how we need to fix it. Is this something you can troubleshoot and repair?

    Yes. This is definitely the exact thing we can help you with. We can send one of our quallified technicians to you. I just only need your address so I`ll be able to tell you how soon we can send the technician to you!

    Hello, I need to have my rooftop swamp cooler replaced. I am in a manufactured home. Is this something you offer?

    Hello Cameron, thank you for your request. We can definitely help you with rooftop swamp cooler replacement in Santa Clara and the Bay Area. Please a request so we can proceed with scheduling a free onsite estimate visit.

    Do you add insulation to the home attic?

    Hello,Sandesh.Thank you for your question.Unfortunately we don't add insulation to the home attic.

    Hello, we need a gas line capped. Is this something you can do?

    Yes, Fuse can!

    Do you do electrical work for outdoor kitchen and lighting?

    Good afternoon Kevin Thank you for reaching out to us! I'd be pleased to inform you that our… 

    Do you install Trane heatpump HVAC?

    Yes, of course!

    Do you repair/service washer and dryers? I believe my thermal fuse on my Whirlpool dryer has went out and needs to be replaced. I was interested in a quote

    Hello Stephanie, Thank you for reaching out to us. We appreciate your inquiry. Yes, we do provide… 

    Bryant Heat Pump Installs?

    Hello! I’m Jane, your FUSE Service manager. Thank you for the request! This is definitely something we can take care of for you.… 

    Do you do Dryer repair?

    Hello Alice! Thank you for reaching out to us! I’m sorry, but we wouldn’t be able to help you with your project, since we no longer service home dryers.

    View All 13 Questions

    Review Highlights - Fuse Service

    Fuse HVAC, Refrigeration, Electrical & Plumbing did an excellent job grounding 10+ electrical outlets for me.

    Mentioned in 133 reviews

    Read more highlights

    #1 Honest Plumber

    #1 Honest Plumber

    4.9
    (333 reviews)

    I bought a new home and needed to replace all the crumbling, leaking cast iron pipes with PVC. I…read morecalled around and finally landed on Honest Plumber given its great reviews. I gave them a call and apparently Eddy had recently broken his wrist so he couldn't personally come out and see the property. Jorge, who works with him came out and did a thorough investigation of the place and provided a quote comparable, to the competition. The reason I went with these guys was Jorge impressed me with his attention to detail and thoughtfulness. He explained how pluming worked to me, potential issues with my setup that won't be addressed, what I need to watch out for. I felt like all the steps he laid out were reasonable and I knew very well the quirks with my particular system afterwards. Nothing much to talk about regarding delivery - prompt, on budget, on time, did everything that was promised. I'm no pluming expert, but didn't notice anything out of place from a cursory view. Didn't notice any leaks a couple days later. For future jobs, I'll still reach out to these guys. Hopefully it'll be for something smaller than overhauling my entire sewage system...

    Highly recommended!…read more I needed help to finish a botched faucet removal and replacement done by a previous plumber (i.e., yours truly!). The job was complicated by 16 years of rust and hard water and pre-existing terrible cracked granite countertops that hadn't been sealed and protected well at all around the faucet area. Eddie was able to schedule me within 48 hours of my call and Jorge from #1 Honest Plumber showed up ready to go. He inspected the issues with my sink and gave me an extremely reasonable flat-price quote to do the work. I agreed and then watched as Jorge did a skillful surgery to excise what remained of the old faucet, patched up my terrible granite like a dentist would patch up a cavity, and installed and tested my new faucet and soap dispenser. Jorge was polite, friendly, professional, efficient, tidy, careful and didn't even roast me for my ham-fisted attempts at DIY work before he showed up. It doesn't get much better than that! Thanks, #1 Honest Plumber team. You guys had my back and I will 100% call you back again when I get in over my head on a plumbing job.

    Fuse Service - hvac - Updated August 2026

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