Went for the all you can eat pancakes. The eggs and hash browns are not the best in the world but very good. Their pancakes as well aren't the amazing ones they were back when it truly was THE INTERNATIONAL HOUSE OF PANCAKES, but still some of the best around. All for $7. read more

Good atmosphere, nice attention, fish and chips good but something greasy, endless coffee very rich, good bilingual attention, there were few customers so I do not know how the service will be in prime hours read more

I would really like to be giving IHOP a lovely review this morning but unfortunately I cannot. This is not due to food service as I have not dined at IHOP in years but this is in regards to the customer service. I called IHOP 4 days in a row asking if they would be able to provide a pancake donation to a catholic school for the 2nd grade 1st communion breakfast. I was told to call back numerous times and when finally I spoke with someone the manager asked me to call back on mothers day after 2pm. I called at 7pm as I am a mother so spending time with my family is important, the manager on site said it should be no problem for a pancake donation this morning (Monday). I never heard back from her last night after her confirmation. When I called IHOP this morning I am told that because I did not call at 2pm exactly they cannot donate any pancakes (even though the comment was call after 2pm). The main manager Cameron could not communicate this to me directly even though the assistant manager gave the ok. This is very poor taste and I will continue to stay clear of IHOP and it's crappy customer service. read more

I frequent this spot on a regular basis. We are usually are seated right away, if not within 5 minutes. Once we are seated and have our menus, a server quickly follows offering us coffee/drinks. Bonus points, since I need my morning cup of coffee. The coffee isn't very strong, yikes, and I think this would be the only downside. If you are looking for some GOOD pancakes, theirs has a nice buttery, melt in your mouth type goodness to it. The food is cooked with a bit too much butter or oil, not sure what they use. However, the service is usually consistent with attentive servers. read more

Pancakes and pancakes. Your order should have one of the varieties they offer. It hard to generalize the individual choices though. Better mix and match in few visits. I also liked there Savory Crepes which are nice in portion and descent to try out. If you are planning in advance then you should look out for online or mail coupons which can make your trip more pocket friendly(or help you to save your tip) This center usually is less crowded and you can find parking space easily compare to other IHOP in union landing. This center is quick in service as its less crowded. read more

Service is definitely 5 stars but the food is so-so. Been here twice and great waitress both times. And there seems to be a culture of service with everyone. It's so great to eat in a place where it's like that. Food is my only reason not giving them 5 stars. It's not awful though. It's that Demnys/Cocos/Carrows/IHOP taste. But definitely top of that list. Be specific about your expectations on the food and the waitress will make it happen read more

IHOP - One egg over cooked and one bacon undercooked - Breakfast & Brunch Near Me - Newark, California

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We left about a minute after being seated. The restaurant smells like body Odor everywhere... the coffee carafe at our table.... old dried on coffee all over the outside... 1st impressions... very important... on well read more

So I guess they think it's ok to just give away people's food when ordering door dash. And then when I call to ask what i their protocol they direct me to the manager, and they hang up. Real professional. read more

I like the service here i like coming here because it feels homy and food is good and warm.

Service was awesome! They cater well to toddlers and babies. I went with my husband, 3 year old, 2 year old and almost 1 year old. The fresh fruit was great for the toddlers, and I was able to slice up the fruit small enough for my 1 year old. The highchair was clean, and actually worked. The toddlers didn't want a booster seat initially, but the server was able to produce a clean, non-sticky booster very quickly. My husband always orders the stuffed french toast-- and was surprised that they come with different toppings. The server also suggested an iced coffee, and said they were free refills. My husband couldn't pass that up!! So he drank 3 glasses, and the server was quick to get him refills! I had an delicious chicken fiesta omelet. I could only eat half--I was so full! Our server was very prompt to get us boxes for our food and the dessert came quick. With toddlers or babies-- that is very important because they let you know when they are out of patience. Great meal experience!! read more

I definitely think the food here is up to par. I especially enjoy the Banana Nutella crepes. It can get pretty busy here on the weekends, but if your party is small, they seat you quickly. The servers here are kind but do seem rushed, which is understandable. The last time we were here we did have to ask for refills on water and a few other things more than once, but it was very busy that day. read more

Rude waitress and unprofessional service - Went here around 10PM on a Friday with a party of 3. There weren't a lot of customers but they were obviously short staffed since it took a really long time for a server to take our order. Finally, a waitress shows up but she was extremely rude from the very start. Didn't get her name but she was much older than everybody else there. I asked her if it was possible to substitute a different fruit topping for my order (because of allergies) and that was when she rolled her eyes and started giving me attitude. Her demeanor was shocking to us because we were very polite to her and we had never experienced customer service worse than this. She remained rude and aggressive as we were ordering 2 simple dishes. When the food arrived, one of our dishes was completely different from what we ordered. She knew it was the wrong dish and yet she still insisted that it was what we ordered. It had to be sent back and she seemed really pissed. I understand that she must've had a horrible day at work but I wish she had remained professional. Also, prior to taking our order, we could hear her getting mad at the host who placed new customers on the right side of the restaurant. Even if the host made a mistake, this rude waitress should've at least talked to him somewhere else where there weren't any customers. It is really unprofessional to treat your fellow staff like that out in the open for all the customers to see. I've read other reviews for this location and realized that I wasn't the only one who had a similar experience with rude servers. There seems to be a huge problem with the staff at this iHOP. I would rate this place 0 star if I could. Never coming back here and I advise you to stay away from this location. read more

I'm here every Saturday! It's an amazing place! Service and food are very good and fast. There might be a wait but not long. The only thing for me is unfortunately bad. There is no Wi-Fi and the place itself like a pit for mobile carriers. It would be the greatest place in the world for breakfast if this drawback eliminated. read more

I like this I-hop exponentially better than the Union Landing location. Shorter lines, better service, better parking.

I have had decent breakfasts and very bad breakfast here. I usually get the breakfast sampler or the lumberjack special when they have it. It can get really busy here on weekends but it is usually not busy before 9:00 am. The back seating area can also get really cold any time of the year. read more

The service is crap. The young blonde girl in the front had an attitude. Attitude taking our order. The parking lot is filthy. I looked under our table and they didn't even clean under it!! At least the food was somewhat decent. I won't come back to this spot though. read more

Very Disappointed About an Order for Mother's Day 2020 I can't believe how disorganized this place for Mother's Day was. I am very disappointed. I tried to preorder 4 plates the night before, but the clerk on the phone told me that I can't preorder and to call the next day. I called at 6:45 a.m., and I told the clerk that I want to make an order to be ready at 11:00 a.m. She told me that I had to call back at 10:45 a.m. I called at that time three times. I must have let it ring about 8 times each time, and nobody picked up the phone. Since I was facing those obstacles, at about 10:50 a.m. I went online to order 2 plates of french toast with strawberry and banana toppings, one 2 x 2 x 2 pancake combo with bacon strips, one short stack of pancakes, and one side of sausages. For this whole order, I requested Curbside Delivery. The order was confirmed and stated that it would be delivered curbside at 11:15 a.m. My husband and I arrived at IHOP here in Newark at 11:15 a.m., but there was no IHOP employee waiting at the curbside to give us our order. Therefore, I went inside the restaurant to see if our order was there, and the clerk said that they were backed up. She said that we would have to wait about 20 more minutes, and she would deliver it to us curbside after the 20 minutes. We waited 20 minutes in our truck, but there was no curbside delivery. Therefore, for the second time, I went back inside the restaurant, and the clerk said it would take another 20 minutes, and she also said again that she would bring our order to us for curbside delivery. We waited again for about another 25 minutes, and we noticed that a customer that went inside the restaurant after us was walking out with their order. This made us really upset. Then, we went inside for the third time because there was still no curbside delivery. When we got inside, our order was in a bag sitting on one of the tables, but we were upset because we had to go inside, and the original clerk had told us that she was going to curbside deliver it to us. When we got home, we were further disappointed because the order was all mixed up. For the two french toasts plates orders, there were no strawberry and banana toppings on them, and one of them had sausage, and the other plate had bacon. For the 2 x 2 x 2 plate, it had sausage, and it was supposed to have bacon. This whole situation was disappointing, and this was for Mother's Day! We tried to make are order problem-free by trying to order the day before, and they would not let us preorder ! Secondly, we tried to call the same day right when they opened, and they still wouldn't let us preorder the same day. Thirdly, after we were finally allowed to order, it wasn't on time, and we had to wait about an hour and half for it to be ready. Finally, the cooks made careless mistakes with our order ! This kind of service is unacceptable! We would not recommend this IHOP restaurant, and we plan to never order from them again ! read more

Warmly served during today's visit in this restaurant. Have heard much about it but their food turned out to be nothing but disappointment. My friend paid $15.99 for the medium cooked T-Bone (never try that) half of which is too raw to chew. The hash-brown is bad too. Would rather go to Country Way for the same money. Service is the only reason for 2 stars read more

Stopped coming to what was my go to place several years ago when pancakes were uncooked in the middle. Came today 02/01/16 pancakes ok but hash browns uncooked and cold. Just like a few years ago when we told the waitress, she disappeared until billing time. Bill came, told her again and she disappeared for good. I give up. read more

Despite all the bad reviews, we still decided to go there. I had the stuffed french toast that was on sale that day. As you can imagine, the french toast is heavilly grilled, the back side is all black. It tastes okay, but the creme filling is overly overly sweet. Even me, who can tolerate high level of sweetness, find this to be unacceptable. My dad ordered the fried chicken plate, a huge amount of food. By the way, the scrambled egg was very bland, i had to add bunch of salt and pepper, but bacon was too salty, i had to drink water to go with it. Overall, okay. Make sure to get only pancakes and toast. Don't give high expectation for anything else. read more

Best place to fulfill a pancake craving......just finished mine Yeeee!

Pretty discrete location but that's one reason that makes this IHOP a lot better than most. It's quiet here and one of the few places where you can get a decent American breakfast on a weekend without the long wait. It's sort of a hidden gem in that no one knows about it except the handful of locals around the area. It's always busy enough to make the establishment feel lively and welcoming but not overcrowded. I've been here several times so far and I always order the de leche pancakes. I never liked de leche or ordering pancakes from a place like IHOP or Denny's (no offense Denny's), but the de leche pancakes here are literally (and oddly) to die for. The service here is always very friendly and extremely attentive which is surprising. Never thought I'd be giving five stars to a chain restaurant but this IHOP deserves it. The management here is doing a great job. read more

I looooove IHOP .... I usually get the New York cheesecake pancakes. If you have not tried them.... You should! I like this location the most because it's not as crowded and the people are so nice..... read more

We are frequent customers at this IHOP restaurant not only because of the high quality of food BUT mainly because of their EXTRAORDINARY CUSTOMER SERVICE. The entire staff --including those busing tables-- are very warm and friendly. WARM HOSPITALITY and ABOVE AND BEYOND CUSTOMER SERVICE makes this Ihop STAND OUT from all the over restaurants in the Tri-City area. Many thanks to our server "Lupita" and to our "bus-Lady" "Felicitas" for their superb service today at lunch. As a 77 yrs-young woman who just was gifted with an Iphone (think.. "newbie"), I tried taking a pic at our table --on my first "dining out" after major surgery in November --- and I was not very successful. Our server "Lupita" was super gracious: took the pic, "tutored me" in HOW TO SEND it to our extended family members.... and this, after providing EXCELLENT SERVICE throughout our meal. KUDOS to the ENTIRE STAFF at this Ihop in Newark.... you guys ROCK !!! Have been going to this restaurant for years and have always been treated ROYALLY... plus the FOOD ... is ALWAYS PURRfect!! Kudos to the Kitchen Staff, too : ) Thanks! read more

There is only one solid reason why I am giving this IHOP 5 stars and is because of customers service! Came here w my mom and baby on a Saturday morning and our waiter was Enrique. Best customer service in a restaurant I've had in a long time! Very polite and attentive! Great attitude! Positive energy! Great crepes! Plus I was accommodated w my needs carrying stroller and car seat. read more

Worlds best omelettes are made here, i have tried the spinach and mushroom and it was delicious. The service was very good. Overall i will go again and again here. read more

My favorite place for Swedish Pancakes and Eggs Benedict: hands down! It's always busy here: understandably so; since IHOP remains to be the most reasonable deal for a whole family when it comes to even more than just breakfast these days since it offers such a diverse menu: there's always something for everyone! read more

Found a bug on my Childs plate ..... They are not clean !!!! They took it back and then I found one in the fruit !!! Ewwww

Its hard to enjoy your meal, even when your trying to have a nice lunch with friends, when other patrons are commenting loudly about your Autistic child. Its even worse when your server hears it, and does nothing to intervene. read more

Wow. Place stopped serving 37 minutes before closing. And high school kids manning the register up front smirking at my obvious displeasure. If it wasn't for my kids I would never come to this establishment. If i could give a negative scoreni would. read more

The IHOP at Newark is way better then ones around that area. The food is always that way I order and the staff is what made me write this review. They are always friendly and are bilingual. read more

Thank god this place has a good waitress as in Rosie. Ask to be put in her section, because every other wait staff here SUCKS. We go frequently because parents are seniors and they like the discount. The food is a bit better than Denny's, and it is great for breakfast. I am not sold on going to a pancake house for hamburgers. With the 7 for $7, you can't really go wrong. read more

This is one of the worst managed ihop. I go there saturday morning and ask for a table for 5. They say 20 min and take my name down. The waiting area was full so I decided to go outside. I go back after 15 min, they say my name was called out 10 minutes ago and since i wasn't there I have to wait for another 15 min, outside ofcourse. Then the little blonde girl working there says it is not my fault that you weren't there. What kind of establishment are these people running? Either the manager is incompetent or the workers. read more

Shocking! I ordered chicken pasta -a fit n flare option. When the food was brought it looked bland. Oh! They had missed the tomatoes! We'll the server noticed that too. But what was shocking that he said that the dish did not have balsamic! They had ran out of it. Now I did not understand why would you make a dish when you ran out of one of the ingredients? And that too without letting the customer know of that??? At check out we were told that we could add a substitute sauce! But would you not ask the customer if he would want the dish with a substitute sauce before thrusting a cooked dish without the ingredient? my husband ordered a philly. The meat was over fried. In all a very bad experience on a Friday evening.not what we expected at IHOP. I could have made a far better pasta at home with more vegetables. Our server was well behaved though. read more

This is my favorite IHOP location in the area. I've become a "regular" at this particular location. I'm not here to criticize their food because, well, it's IHOP. I will, though, vouch that this place is the best when it comes to food preparation and service. Maybe it's just me? But I do get an excellent experience every time I go here. My only thing is that I would avoid going during their peek hours (Saturday/Sunday during breakfast through brunch) because I hate waiting. Otherwise, I definitely recommend this one over the other IHOPs around the area! read more

Went back to back days with my wife and daughter! The food was much better today than the day before, however because i can be very picky i ordered the same mushroom, tomato, onion omlett. Both days great, my wife and daughter loved their food as well. Such great service both at night for dinner and today for breakfast. Good choice i told my daughter this morning (she is 6). read more

Very friendly neighborhood restaurant. Comfy food, attentive service. Can get pretty busy on the weekend.

quick service. Ive been to many ihops before and never had an omelette soooo big at this IHOP.I guess the cooks were bored cuz there was no one there on a sat. night. 3 stars for the huge omelette. read more

I very much like IHOP for breakfast. I especially like this location the food and service are always good. Today we had a nice waiter named Sergio who was very attentive and polite. He made sure our beverages were filled and asked several times how we were doing and if we needed anything. We have a 1 year old toddler and Sergio was very patient with us as we requested an extra plate and juice for our son. I appreciate service like this and I hope Sergio is still working there next time we come in. Will definitely ask to be seated in his area. read more

Its IHOP, not Bennihanas, its IHOP so I mean I'll judge it based on other IHOPS. Very chilll, I've had the same waitress twice and she is AWESOME! She is so nice and food is out fast. Wish I remembered her name, because she is so nice and great. Other times I've had other waiters and they werent as good. Its Ok, its IHOP so I mean its not AMAZING its good enough. read more