Jaguar Northfield

(306 reviews)

Julio was fantastic to work with. From the start, he really listened to what we were looking for…read moreand didn't try to steer us in a different direction. He was efficient in locating the right car and made the whole process feel smooth and straightforward. What stood out most was how helpful he was in answering all of our questions--knowledgeable, patient, and easy to talk to. It made a big difference in what can sometimes be a stressful experience. Highly recommend asking for Julio if you're looking for someone who is attentive, efficient, and genuinely helpful.

I brought my BMW to Fields BMW Northfield on January 15, 2026 for a recall. The car was running…read moreperfectly fine -- no noises, no issues. During the recall, they broke a VANOS bolt and had to remove the oil pan. While the engine was open, I agreed to replace the eccentric shaft sensor and paid ~$700. From there, the experience went downhill. They claimed my axle threads were damaged and quoted me $1,800 -- despite zero prior symptoms. After I pushed back and contacted BMW NA, they suddenly "fixed" it at no cost. Then I was told the car was ready. Within minutes of picking it up -- still on dealership property -- the engine developed a loud, aggressive rattle. I immediately returned it. What followed was a constantly shifting explanation: "metal in the oil" "just scratches" "failed bearing" "previously disassembled engine" "not our fault." At multiple points, they leaned on "prior mechanical condition" and ownership history, even though the car ran fine before their work and failed immediately after. That timing speaks for itself. It also took far too long for management to get involved. Early communication felt dismissive, and I had to push repeatedly just to get clear answers. The story kept changing depending on who I spoke to. At one point, I was told I needed to pay for a full engine replacement. After weeks of escalation and involving BMW NA, they shifted course. Final outcome: * Used engine (~93k miles) * 90-day warranty (engine only) * $1,100 out of pocket Yes, the car now runs fine. But that doesn't excuse how this was handled. This felt less like a transparent diagnosis and more like an effort to avoid responsibility until pushed. And as a final detail -- I picked up the car with the gas tank basically on reserve (~11 miles left). I'm not expecting a full tank, but after everything, that level of care says a lot. Bottom line: the car is fixed, but the process was inconsistent, reactive, and difficult to trust. If you service your car here, document everything and be prepared to advocate for yourself.

Fields Volvo Cars Northfield

(95 reviews)

Very good Volvo dealership they take care of the customers see Zor for Volvo sales the service…read moredepartment good Thk you

I already reviewed this dealership negatively due to not receiving the key for my wheel locks…read more(which I found out when I got a flat), they never sent the touch up paint, and forgot to give me a charging cord for my plug in hybrid! I'm adding that I did follow up with their customer service as the reply from customer service rep Brianna suggested. Left 2 messages and never heard back. Seemed important to update that there was no follow up.

Land Rover Northfield

3.4

(91 reviews)

Best experience Always Superb customer service…read more I always know my Vehicle is in good hands and work performed will be top tier

Ken Learnahan was very professional and accommodating . This is a 5 star dealership .read more

CarMax

3.6

(222 reviews)

I couldn't be more impressed! I was looking to sell my 2017…read moreHonda CR-V, and used Kelley Blue Book to give me a value estimate and hook me up with local dealerships who would be interested. I ended up going to a few, including where I originally purchased my vehicle, but they all low-balled me. CarMax offered me the most, and I was pleasantly surprised at just how much they gave me. Not only was I happy with their $ offer, but their customer service was top-notch. What a well-oiled machine! Their purchasing process is very structured, and the staff member who helped me was efficient and kept me informed about what the steps were and how much more time it would take. I'm thinking I was in and out of there within an hour. I left VERY happy and highly recommend this location to everybody.

Had my 2025 Nissan Versa shipped from Beaufort, GA to Illinois for $300 arrived on time. I've…read morebought multiple cars from CarMax and usually the process is seamless. Sales side was solid: Tabitha communicated well (including a title delay), and when I came in, Dean and Christian had me in and out in under an hour. No complaints there. Service/conditioning was a miss. The car was handed over unclean dusty, no basic wipe-down, nothing. When I asked for it to be cleaned, it wasn't taken back for a proper wash/detail. Instead, a tech did a quick, partial wipe-down with a rag and sent me on my way. That felt careless and below dealership standards especially for a vehicle being delivered to a customer. I ended up paying out of pocket to get the car properly detailed elsewhere. Shout out to Detail Doctor!! Aldo! I'd still shop CarMax for the buying process, but this location needs to tighten up its service/conditioning before delivery. It's a basic expectation.

Napleton Hyundai Glenview

2.3

(202 reviews)

I have been buying Hyundai's from this location since 2007. In fact, we have purchased three…read moreHyundai from this singular location. While the name has changed because it used to be Loren to now Napleton the sales staff at least remains very nice even though they've all changed. The service for a Hyundai has also changed drastically. They no longer wash or clean your car before they return it. There's no covers or protections on the inside around the steering wheel or even of the seat when the Porter drives your car around. The service team barely picks up the phone even during regular working hours. And most recently depending on who I spoke to at the service department I had different answers for the same question around duration of a repair and service that I was bringing the car in for. What keeps me coming back at my car has some free service that comes with it and the fact that I really do like Hyundai I think Small improvements could definitely make this place really shine, especially since it's located in Glenview. Yes I'm sure there are people who can afford more expensive cars and still choose to buy a Hyundai. But why compromise service and quality and the client or customer experience simply because the car price point is a little bit lower. The waiting area here is also decent so no complaints there at all.

Very disappointed in the ownership and ethics of this dealership. Bought a luxury high-end model…read morewith the promise of numerous services, including weekly washes, valet, service, loaner cars, and/or other premium services. One by one and week by week the services were slowly eliminated with a variety of excuses, including insufficient staff and unavailable cars and all sorts of other excuses. Had a flat tire at one point in time and they were told that I should schedule an appointment in four days time. Not sure exactly what I was supposed to do for four days with a completely flat tire. Had to escalate it for obvious reasons. It was no more than a 30 minute tire change yet. It was quite an ordeal to arrange. Would not use any of their dealerships based on the way I was treated.

MINI of Glencoe

3.7

(55 reviews)

Best car purchasing experience I've ever had. I drove over an hour to look at a particular used car…read morethey had on the lot, very reasonably priced and one of the cheaper cars they had. I felt like I was treated like royalty. Negotiations were fair and straightforward. Rick went above and beyond to make what could be a stressful experience into one that was truly enjoyable. And the friendly parrot in the showroom was just icing on the cake. Kudos to Ric and the entire Glencoe mini team.

Poor communication with the service dept. They do not listen to what you want, they sell you…read morethings you do not need, they try to pass off optional services as Mini required service for profit regardless of whether your car would receive any benefit from the pricey service. They never offer a loaner car. You either wait or they will drop you off somewhere. Their prices are the highest in Chicago. They have birds that attack people.

Tesla

(2 reviews)

The Northbrook location is definitely an upgrade to the Highland Park service center. There is a…read moremuch larger parking area, the service area is much larger to accommodate for more car repairs and the showroom is separate from the service area. The service consultants are courteous and helpful. The new car and delivery consultants are knowledgeable and helpful. The location is viewable from the interstate. One of the nicest locations in Chicagoland area.

Their communications could improve. They don't answer the phone. They don't wanna talk to you, they…read moredon't want to support with any information. I just want you to make a reservation for auto repair without having any idea what needs to be fixed and how much it will cost.

Fields Lexus Glenview

3.2

(64 reviews)

I would like to compliment emploees at service department . Very professional, they informe client…read moreabout any additional repaires needed while the car has been checked . I have been a customer for over 10 years and always happy with their service. I highly recommend this place .

My wife went to do 5k maintenance on 5/11/2026. 1. Service…read moreadvisor promised that maintenance would be done within 1 hr but it actually took 3 hrs. The person kept lying that "service would be done in few mins" 2. Service rep incorrectly assumed the car was from a rental agency. 3. After maintenance, the car was sent to car wash and the car got "lost" and advisor spent 1hr finding the car and finishing the wash. Was eventually told that the car in the service line never got in the queue for wash. 4. Also noticed a wrong key was handed to another customer. Absolutely chaotic management and gross service. Will complain via survey as well as Engagement Center about this place. Will NOT return after 10k maintenance

Bredemann Ford in Glenview

(166 reviews)

I got "the works" which was a check up and oil change, and fluid top off. They failed to do the…read morefluids as well as missed an electrical issue on my car which should have come up on an inspection. I've tried to call multiple times to ask about this and could not get anyone to answer or return a voicemail.

I got no complaints. David Owen's worked with Golf Mill Ford to get my extended warranty going on…read moremy 2020 explorer. I had brought it in for recalls but I had one tire pressure sensor go off then the other on left side. I wasn't driving it since it would not go off. A tow truck was a 4 hour wait. I slowly got it to Golf Mill. The warranty company was the dictator to the dealer I took it to. But Glenview Ford got them to let Golf Mill to fix it. David Owen's said he was there for a short time but really knew his stuff and got my service going. Thanks!

Napleton Lincoln in Glenview

3.8

(68 reviews)

Napleton Lincoln in Glenview was very professional and overall a great experience. Thank you…read moreservice department! Fixed my car efficiently and also provided a loaner car.

I don't know what they put in the water of the service department. It's just hostile walking in…read morethere. I don't know if was the manager what but they way some guy in a grey shirt with glasses was taking to the caller would get anyone canned anywhere else. And I'm 1000% I heard the same guy refer to customers as dumbasses.

Golf Crawford Auto Service

4.8

(118 reviews)

If you're looking for a mechanic you can actually trust, stop searching and go straight to Golf…read moreCrawford Auto Service. Chris and his team are hands-down the best in the business. From the moment you walk in, you can tell this isn't your typical auto shop. They take the time to explain everything clearly, tell you what actually needs to be done (and what doesn't), and treat you like a person--not just another ticket. What really sets them apart is their honesty and consistency. You never feel upsold, pressured, or in the dark. Just straightforward, high-quality work at fair prices--every single time. And somehow, they always find a way to come through when you need them most, even when they're busy. They've been a trusted name in the Evanston area for decades, and it shows in the way they operate and the loyalty they've built with customers. Chris runs an incredible shop, and his team reflects that standard across the board--professional, knowledgeable, and genuinely good people. It's rare to find a place like this. Once you go to Crawford Golf Auto, you won't go anywhere else.

February 2026 Hit my driver's side mirror and lost sleep…read moreover what a new one would be. Chris took it apart and in 6 minutes I was on the road with it good as new. Best last tuneup and diagnostic report. Try them out. (Ps my photo is in your Yelp header right now. )

CarMax

3.6

(222 reviews)

I couldn't be more impressed! I was looking to sell my 2017…read moreHonda CR-V, and used Kelley Blue Book to give me a value estimate and hook me up with local dealerships who would be interested. I ended up going to a few, including where I originally purchased my vehicle, but they all low-balled me. CarMax offered me the most, and I was pleasantly surprised at just how much they gave me. Not only was I happy with their $ offer, but their customer service was top-notch. What a well-oiled machine! Their purchasing process is very structured, and the staff member who helped me was efficient and kept me informed about what the steps were and how much more time it would take. I'm thinking I was in and out of there within an hour. I left VERY happy and highly recommend this location to everybody.

Had my 2025 Nissan Versa shipped from Beaufort, GA to Illinois for $300 arrived on time. I've…read morebought multiple cars from CarMax and usually the process is seamless. Sales side was solid: Tabitha communicated well (including a title delay), and when I came in, Dean and Christian had me in and out in under an hour. No complaints there. Service/conditioning was a miss. The car was handed over unclean dusty, no basic wipe-down, nothing. When I asked for it to be cleaned, it wasn't taken back for a proper wash/detail. Instead, a tech did a quick, partial wipe-down with a rag and sent me on my way. That felt careless and below dealership standards especially for a vehicle being delivered to a customer. I ended up paying out of pocket to get the car properly detailed elsewhere. Shout out to Detail Doctor!! Aldo! I'd still shop CarMax for the buying process, but this location needs to tighten up its service/conditioning before delivery. It's a basic expectation.

Lake & Green Bay Auto Service

4.5

(28 reviews)

Great value, did not wait long. Accurate assessment…read more Worth the drive. Clean shop. Pleasant staff

Came here for a small side swipe of our SUV, so everything went through insurance (not sure if that…read morechanges anything). It took about a week to fix our car, which I thought was a little longer than necessary, but no big deal, since our insurance covered a rental car. I was a little disappointed when they didn't replace 100% everything, and we weren't told it wouldn't be replaced until after we already finished the repairs and noticed the difference. That was pretty disappointing and I think should've been pointed out before deciding to have them fix the car, since we could've gone elsewhere that the insurance company provided. Otherwise, repair was completed as expected.

Five Star Imports

4.5

(8 reviews)

Mike made tires alignment, for which he took $ 250. After that, on the road, I felt that the car…read morewas difficult to control, and fuel consumption increased by 30%. After visiting a network car service, it turned out that Mike's work was done poorly, which led to premature wear of the rubber and threatened my safety. Moreover, in the network service I paid $ 60 for the same work (4 times cheaper!!). When I approached Mike with a complaint about his work and a question about a guarantee for it, he stopped responding to my calls and messages. Beware of this service. The quality of the work turned out to be terrible, Mike does not carry a guarantee for the work, the cost of the work is overstated several times!

Caught a chunk of metal on highway, was able to pull in five star imports. Owner had cars on both…read morelifts and a line backed up of several service vehicles. Under those circumstances he decided to still get my van in and put spare on. Very noble man don't hesitate to bring your car here for service.

Admiral Motors

(20 reviews)

What a great experience and what a great guy! Adrian really cares what his customers think and he…read morecares about doing good business.He gives you the truth and keeps his promises. It is unheard of in this business about this kind of small, at home feeling type of company. He cares about his reputation and doing right for his customers. I am a passionate person and came off fairly abrasive because I expected to be ripped off or to haggle. But there really was no need. He was kind, calm, cool and just had a sense of authenticity about him. He was very calm and respectful. He answered all of my questions and I didn't really have to negotiate or bargain with him. He was able to really sell me a great car for an amazing price without the extra stress that you can expect at all the other car dealerships. This is where you go to buy a car, don't waste your time with other places because what ends up happening is other places will waste your time, waste your money and sell you sometimes not the best car. He's pretty close, he's in a good area and he's just a good guy Thank you for all of your help Adrian. I have attached a picture of my beautiful car.

My experience on ADMIRAL MOTOR is good. Adrian is a nice guy the costumer service is good. More…read morethan five years ago I bought for the first time it was a Honda Pilot 05 at this time my car is running great I don't have any problem with anything. Almost one year ago I was needing buy another car and my first choice was ADMIRAL MOTOR for his very good service this time I bought an Acura MDX 09 I don't have any problem this this car 100% recommended obviously if I need buy another car I will go there

Chicago Auto House

(1 review)

They clearly explained options for the repair I needed, took my car promptly at the appointment…read moretime, made the repairs in the estimated time frame, and all the employees were courteous and helpful.

From the owner: At Chicago Auto House, we’re your one-stop shop for quality used cars and expert auto repairs…read more Whether you’re in the market for a reliable pre-owned vehicle or need maintenance like oil changes, brake repairs, engine diagnostics, or more, our skilled team has you covered. With great prices, honest service, and a commitment to keeping your car running smoothly, you can trust us to get you back on the road. Visit us today!

24hr Mobile Tire & Battery Service

5.0

(3 reviews)

I got a flat tire on my Acura and as is common now, there is no spare tire. I called the Acura…read moreroadside assist and they were sending a tow truck from another state! 90 minutes away! I checked Yelp and found this place. Only 75 bucks more than my tow would have cost and now I have a spare tire! Was back on the road in 5 minutes once he got there. Amazing service!

Super Helpful!!! I was having car issues on a Sunday and feeling frustrated not sure how to fix it…read more Called this company and Erik was very professional and proficient. Got done in a timely manner!

Mr. Glass Chicago

4.8

(53 reviews)

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

Scientific Home Services

4.9

(157 reviews)

We recently had almost all the windows in our house replaced by the team at Scientific Home…read moreServices, and we couldn't be happier with the results. Not only do the new windows look sleek and modern, but the entire process was top-notch from start to finish. What really stood out to us was their honesty. While other companies tried to sell us on full-frame replacements, SHS actually advised us to go with insert replacements. They pointed out that our house has high-density older wood framing that was worth preserving. Following their advice preserved the character and strength of our home while saving us a significant amount of money. Their communication was excellent throughout the project, and the installation crew was fantastic: punctual, respectful, and meticulous about keeping the worksite clean. On top of that, their guarantee is rock-solid. I feel completely confident that this was a lifelong investment and that they will stand by their work if anything ever comes up down the road. If you're looking for high-quality window replacement with an honest team you can trust, highly recommend Scientific Home Services.

I went with Scientific Home Services a second time in 2021 after replacing my kitchen and bedroom…read morewindows-and their quality, craftsmanship is top notch. I would recommend this place to any family or friend if they are replacing windows. They may be pricier but you pay for the great service and professionalism and good quality windows. When I got my large picture window replaced, the team made sure to put covers on their shoes, left no mess, cleaned up and got rid of the old window. I am now 5 years in and the windows are in just as good of shape since when I purchased.

Chicagoland Truck Rental

4.6

(72 reviews)

•$$

We had a camper van all set up from Outdoorsy for our spotting break trip to Tennessee and the…read morething ended up being piece of garbage and told the owner it wasn't road worthy so returned it after 20 minutes, that's how bad it was. Nobody, even the airport rental places had a large suv or 12-15 passenger van until we called Chicagoland Truck Rental and spoke with Bruce. He knew we were in a bind as we were leaving very early the following morning and was honest with pricing and even cut me a break. Van was in good shape and clean. They were great to deal with and would definitely recommend them. Thanks guys, you made it a great trip otherwise we would've all been really cramped in our midsized suv haha. You're #1 and I've already recommended you to a few people for future needs! -Dave J.

Excellent service. Very thorough in explaining everything. Quick in and out. This some of the best…read moreservice I have had in Chicago.

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MINI of Glencoe

3.7

(55 reviews)

Best car purchasing experience I've ever had. I drove over an hour to look at a particular used car…read morethey had on the lot, very reasonably priced and one of the cheaper cars they had. I felt like I was treated like royalty. Negotiations were fair and straightforward. Rick went above and beyond to make what could be a stressful experience into one that was truly enjoyable. And the friendly parrot in the showroom was just icing on the cake. Kudos to Ric and the entire Glencoe mini team.

Poor communication with the service dept. They do not listen to what you want, they sell you…read morethings you do not need, they try to pass off optional services as Mini required service for profit regardless of whether your car would receive any benefit from the pricey service. They never offer a loaner car. You either wait or they will drop you off somewhere. Their prices are the highest in Chicago. They have birds that attack people.

Jennings Volkswagen

(362 reviews)

Jennings is a great dealership. I got my Taos there and everything went very smoothly. Dariusz…read moreWitek went way over the top with me in every way. He is just great.

The salesman Daniel Sepulveda was nothing short of spectacular. I set an appointment with him in…read morethe morning and he greeted me as soon as I arrive. We got straight to business test drove the car and didn't hassle me to make the purchase, told him this is the one and was in and out in 5 hour.

Fields Volvo Cars Northfield

(95 reviews)

Very good Volvo dealership they take care of the customers see Zor for Volvo sales the service…read moredepartment good Thk you

I already reviewed this dealership negatively due to not receiving the key for my wheel locks…read more(which I found out when I got a flat), they never sent the touch up paint, and forgot to give me a charging cord for my plug in hybrid! I'm adding that I did follow up with their customer service as the reply from customer service rep Brianna suggested. Left 2 messages and never heard back. Seemed important to update that there was no follow up.

Muller Volkswagen

(57 reviews)

Bought a new Volkswagen from the dealer, friendly stuff and they walked me through every step of…read morethe way. So far the maintenance experience has been good

Very happy with the service at this location. Polite,…read morefriendly, helpful during my Jetta service. Car needed more than just maintenance turned out and we got a loaner car no problem till problems were fixed. Service consultant Ramez and the service manager Luke did a great job. Definitely recommend their service. Thanks guys. Will be back for next service again.

Jennings Chevrolet

(225 reviews)

The worst Service Center customer service ever. Extremely disrespectful of their customers, not…read moreaccommodating in the slightest for their customers schedules and needs, and does not communicate timely on vehicle or parts status. Was told that AWD wasn't actually useful or necessary and that there wasn't urgency to replace a part that was causing my 2025 vehicle with less than 4k miles a service error that restricts AWD from engaging. Will not buy from or recommend Jennings Chevrolet.

I can only speak of the service department but they are horrendous to deal with. If you get stuck…read morewith "Mac" just for anyone else. He shouldn't be in front of customers or really left to do anything besides filing paper. What an embarrassing lack of customer service or the ability to do a simple order. Pathetic business practice

Bredemann Ford in Glenview

(166 reviews)

I got "the works" which was a check up and oil change, and fluid top off. They failed to do the…read morefluids as well as missed an electrical issue on my car which should have come up on an inspection. I've tried to call multiple times to ask about this and could not get anyone to answer or return a voicemail.

I got no complaints. David Owen's worked with Golf Mill Ford to get my extended warranty going on…read moremy 2020 explorer. I had brought it in for recalls but I had one tire pressure sensor go off then the other on left side. I wasn't driving it since it would not go off. A tow truck was a 4 hour wait. I slowly got it to Golf Mill. The warranty company was the dictator to the dealer I took it to. But Glenview Ford got them to let Golf Mill to fix it. David Owen's said he was there for a short time but really knew his stuff and got my service going. Thanks!

Mcgrath Acura Of Morton Grove

(439 reviews)

An Unforgettable Car-Buying Experience (Even for a Bystander!)…read more I want to preface this review by saying I wasn't even the one shopping for a car. My sister-in-law was in the market, and our whole crew drove three hours from Dubuque to help her find the right vehicle. I say all that because it means I got to watch the entire McGrath Acura of Morton Grove experience unfold from the sidelines -- and what I saw earned this dealership every one of these five stars. From the moment we walked in, Demarco Drummer, Sales Consultant, took great care of us. He welcomed our whole group warmly, got us settled in the right spot, and even grabbed extra chairs since we'd rolled in deep with our traveling party. While he got to work pulling the car my sister-in-law was interested in around front, we crossed paths with Johnathon Noll, Sales Manager. Johnathon knew we'd made the drive from Dubuque and thanked us for it -- genuinely, not as a script. He swapped stories with us about skiing at one of our local ski hills and even told us about an Airbnb stay in Dubuque where he was warned not to go up to the second floor. It might sound like a small thing to mention in a car review, but it isn't. When someone at a dealership actually knows your hometown and takes the time to connect with you on that level, it lowers the walls people naturally put up in a sales environment. The whole conversation felt easier, more human, less transactional. Johnathon didn't stop there. While I was wandering the showroom, he came over and thanked me personally -- more than once -- for making the drive on a Saturday afternoon. I'm not someone who looks for recognition, but when a Sales Manager takes the time to walk over and thank you like that, it says a lot about the culture he's building on that floor. One small detail that impressed me: when they bring the car around for a test drive or closer look, they pull it into a garage area, out of the weather. We'd had rain on and off the entire drive down, and I genuinely wish more dealerships did this. It's such a simple thing, but it makes a real difference. Once my sister-in-law decided the car was coming home with her, we sat down with Rashad Jackson, Finance Manager, to finish the paperwork. Fair warning: if you have a sweet tooth, Rashad's desk candy selection will not disappoint. My daughter can personally vouch for the Mamba selection keeping her happily occupied through the signing process. We also briefly met Ronnie Ashkar, General Sales Manager, who made sure every detail was buttoned up before we left. What really stood out, though, was the atmosphere across the entire dealership. Sales consultants going back and forth with their managers to lock in a good deal, a little friendly karaoke breaking out to random songs playing over the speakers -- this is a team that clearly enjoys working together, and it shows in how they treat customers. They make you feel like family, and they make sure every question gets answered before you walk out the door. To everyone we met on Saturday: thank you for making a car-buying trip into something genuinely memorable, even for someone who wasn't buying a car. If you're car shopping, a piece of advice: it can be a stressful process, and sometimes the numbers won't land where you hoped. But keep an open mind and have fun with the people helping you. Crack a bad dad joke. Talk about Portillo's and give them grief for not sharing their strawberry cake shake with you. The people on the other side of the desk are just that -- people -- and they have good days and bad days just like the rest of us. One last thing. While we were in Rashad's office, I noticed a saying framed on his wall that stuck with me, and I plan on carrying it forward every day: "This is the beginning of a new day. You have been given this day to use as you will. You can waste it or use it for good. What you do today is important because you are exchanging a day of your life for it. When tomorrow comes, this day will be gone forever. In its place is something that you have left behind. Let it be something good." Thank you, McGrath Acura of Morton Grove, for a fantastic experience from start to finish.

Don't go for any service or purchase any cars from Acura dealership in Morton Grove. Went for oil…read morechange, my Acura RDX got scratched, now they are denying it. Good people are leaving the dealership . This place should get minus 10 , rude unprofessional people !! Left a message to general manager Ron , never returned the call. He shouldn't not be a general manager, should be fired !!! Send him pictures as well. Cars should be photographed as soon it's dropped off for service. This dealers doesn't do that. Fire the general manager Ron he is dishonest individual, shouldn't be working with customers!!! Authorities were informed !!!

Karl Knauz BMW