Came to this Jiffy Lube specifically because it had good reviews, and unfortunately I didn't have a great experience. I arrived around 10:30 on a Sunday for an oil change and it wasn't too busy, there were 2 other cars there. We had to wait a little while as they began working on the cars that came after us (which was kind of odd, but no biggie as we weren't in a hurry). When they began the service on my car, the gentleman who was assisting us was on the phone the entire time, I think he was trying to help another customer which again isn't a huge deal, but he hurried through the entire process and didn't even check the mileage on my car, just asked the approximate. The price for my oil change was never discussed, I was charged $115 for a full synthetic oil change. Is this the norm? Seems to be up-charged a bit, but I was unable to check as to why this was as I did not receive a receipt. When I asked for it, he said it would be emailed to me (it's been 24 hours and still nothing). He had me write my contact info on a blank piece of paper so not sure about that... I also didn't get a sticker for my window as the gentleman stated he was unable to print it. Overall it wasn't a great experience and I won't be returning to this location. read more

Eric P is the best service I've had at any Jiffy Lube. He is so patient, honest, helpful, kind, thorough. The list goes on. I am not surprised this location has 5 stars. I don't think Eric P even tries to be great, he's just naturally that personality and naturally great at helping people and helping customers. It's been a looooong time since I went anywhere and thought, this person needs a raise. I hope management will at least greatly acknowledge him for this. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Costa Mesa, California

The work was fast but they werent honestly about the price and coupon that you promised on yelp thaat $20.00 off . read more

Jiffy Lube Oil Change - My first time with Jeffy Lube , Getting my oil change on 03,24 . - Auto Repair Near Me - Costa Mesa, California

The kindest professionals and people work here. Thank you guys. You were such a lifesaver.

Waited 15 min to even start getting worked on. Everyone was scattered brained , they would start then stop working on my car over and over. No one knew if the filter had or hadn't been changed, they didn't tell me what oil before they started pumping it. Everyone else waiting also had similar experience where they would start and stop then forget what they had or hadn't done to that vehicle. Once they finished I asked to see the dipstick before I left which turns out was about a quart low. If I hadn't asked I'd be driving off with low oil, good stuff. Took about 45 minutes overall. Avoid avoid avoid. read more

They don't want customers! There were no cars in the bay and they asked me to come back 45-hr later because the tech was on the phone!!!! Ya i'll be right back....never. read more

Big shout out to Eric for his amazing customer service! Highly recommend and I'll definitely be back!

Danny and his crew took great care of my car. They were professional, fast, and a decent value. Definitely recommend.

Elijah and RJ were extremely helpful! I was one of the last customers of the night, close to closing time, and they still took the time to answer questions I had about my car. It's a new car to me and they explained and checked out some things that were of some concern. Very sweet & very speedy read more

This is the only Jiffy Lube is the only oil service place I trust with my vehicles. The cafe is spectacular, they go above and beyond expectations, don't brake (lol) the bank, and its top tier service by some really amazing people. Thank you always! read more

Jiffy Lube on E. 17th in Costa Mesa. Last few years when arriving to get oil changes they have claimed their equipment isn't working that day or don't have a filter for my 2014 Chevrolet, brushing off the business over and over and meanwhile having no cars being serviced at their business. Their lot was empty. I hope the owner knows what is going on here, it used to be a good place around 5 years ago, but no longer. Meanwhile the other oil change business down the block had cars lined up waiting to have their oil changed. I will likely not go back to this business and will instead look for their competitors who want our business. read more

I just moved here and BOTH Alyjai and Eman helped me and are both so knowledgeable. Personable and kind! I go to jiffy lubes all the time and this is the BEST one. These girls are amazing and jiffy lube is so so lucky to have them :) can not wait to come back to see them again! read more

10/10 would recommend. Quick. Cheap. Done right. Wouldn't take my car anywhere else. Have been taking my vehicles here for 10+ years

Today I stopped by to get my oil changed and they told me they do not have a filter for my Kia Seltos. They said I should go to pep boys and buy one and come back for them to install. read more

What a great shop! Had to get my oil changed, jumped on Yelp, and Jiffy Lube here had stellar reviews. I liked that they didn't hassle me into buying more products or services than needed. I was in and out within 25 minutes! I'd come back here again. Remember to use a coupon! read more

Guys so nice !!! helped me with my headlight . As a woman I don't know how to do these things (and I really do not want to be driving with infractions ) so this nice gentleman helped me out named Danny and took care of me !!! Thank you Danny !!!!! read more

Many thanks to John and Eric today!! Wow!! I didn't realize all of the services that Jiffy Lube offers. My AC was not working well and I had an unexpected long drive ahead of me next week. After looking at the services offered by J.L., I headed over there first thing this morning. I was welcomed by John and Eric, who both put me immediately at ease with the knowledge they shared with me about the potential problem and subsequent solution. After about 30 minutes, I had very cold AC blowing in my car. Thank you guys--for the peace of mind---I'll be back! read more

I've been coming to this location for years, whenever I need an oil change or anything checked on my car and I've ALWAYS had an excellent experience. Today I was helped by Aly, who could not have been nicer! I didn't have an appointment but I was helped right away. I really can't recommend this place enough, trustworthy and efficient! read more

Great service and a very friendly staff!!! The team at this jiffy lube went above and beyond to help us with our Jeep Wrangler oil change. Thanks again! read more

I had some trouble with my car, and I came here as it was the closest spot to my house. Upon walking up, I spoke with Cole, who was very knowledgeable, professional, and courteous. He had mentioned that they would be able to help me out, and in a timely manner. While working on my car, his associate Christopher was able to assist as well, and he answered all my questions. Overall, I give this experience 6 stars out of 5, and I will be bringing my car back for an oil change, as well as spread the word to my family, friends, and neighbors that there is still a legit and professional place to take their cars for service. Thank you for hiring such amazing employees! P.S. if you are their boss and reading this, they deserve a raise!!! read more

Even though my experience was horrible! I was able to get in contact with the manager, Danny, who was very apologetic and understanding. He fixed my glove compartment box and even offered to compensate if he couldn't. I really appreciate him trying to make things right and I was happy with the way he treated me. I hope next time there won't be any more issues and that they won't blame you if there is an issue with your car. Thanks to Danny everything was resolved. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Costa Mesa, California

Fast. Easy. And they give me a discount without even asking. I've been coning to this location for years with multiple cars and they keep me going fine. Never had any issues with the service, the wait, or with their professionalism. For a quick oil change, i highly recommend. read more

Sam G was very kind and did an amazing job helping me diagnose my car and fix it. He is a great person and deserves a raise and promotion. The value here was incredible and everyone was so helpful. They were even staying late to help fix a lady's car and the store manager Rudy was so incredible and amazing. Everyone here deserves raises. I would definitely recommend this shop to anyone. read more

Cole and his team did a great job servicing my vehicle today, will be returning for excellent service!

so i was in the area and my car was having issues. im a female who knows nothing about cars. I thought my oil light was on. the workers were beyond knowledgable . the last time i got my oil changed a month ago they never told me anything was wrong with my car. there was an issue with my tire that the other location never told me. in a nutshell i have to go to a mechanic and tire place. thanks to these guys for helping to fix my car issues and being real!! read more

Fast, efficient, reasonable and a good value . Elijah is a gem. Very polite and professional. This is our third time coming for an oil change. It won't be our last read more

Edwin took great care of us! Super helpful and over the top professional. Quick service too. Really glad we went here.

So I have been a happy customer for 15 years. I'm disappointed with this specific location. They do good work and the staff is nice but the place is a mess. The back across the street had a big grass area that they get up, the burger place next store also has grass that looks nice. This place has had grass and the weeds are like 3 feet high. Actually now that I drive away I can see that all 4 corners have really nice landscaping including grass and everything looks really nice except for this place. Again, the service of this place offers is just fine but it sucks that they make a living from the local community but they will not contribute to the beauty of the local community. And this is not a COVID-19 thing, this is just what they do and I've been wanting to write this review for a long time. read more

I needed a quick oil change before going to the river. I called ahead on a Thursday and they said to come right in! They have their customers stay inside the car, however, they allowed me to get out of my car. (I needed to walk around and get some vitamin D!) There was no wait and they were done in 15 minutes! Great customer service, Very nice gentlemen! read more

Covid safe !! Super helpful and tentative! Didn't pressure us with extra services and gave us everything we needed and more !! Such a sweet team ! Definitely will be back for more services ! read more

Jiffy Lube Oil Change - Auto Repair Near Me - Costa Mesa, California

Great and efficient service every time I've come to this location. They never overcharge and are always really friendly.

John helped me last minute by topping off my oil and checking my fluids. This is why I keep coming back here, the quality customer service.

I have been to this location for the 7th time today. The experience was easy and great. I needed an oil change after work so I drove over around 4pm. I was the only one there, and the whole process took less than 15 minutes. There were 2 people on shift, one expert (Rudy) and someone assisting him. Rudy was great at every point and made me feel very welcome. He checked all the fluids and tire pressure as well and topped off what needed to be. 100% do recommend the location, and I'll eventually be back for a 8th visit. I've only had light servicing work here but its always been easy and worth it. I come in with a 2002 PT Cruiser too. read more

These guys are so friendly and helpful! Thought it would be weird to sit in my car but they are so cheery and humorous I felt like I was just hanging out with friends. Quick and easy service to get my oil changed! They also let me know my air filter needed changing so we fixed that up too. They are informative and pressure free, just wanting what's best for my car. Thanks Farrell, Johnathon, and Danny! read more

TLDR version...basically paid ~$90 to get my skid plate ruined!! We came here for an oil change before an upcoming trip. I went on my lunch break from work, got the oil change and then went home to get ready for our trip. As we were starting out on our road trip, we started to hear the metal skid plate scrapping the road!!! They didn't screw in the skid plate all the way and now we have ere going to have to go back to have them try to fix it! After about another 20 mins of them trying to force it back on, they declared it a goner and told us they would order a new one. Mind you this is a new car and now I'm having to drive it with out a skid plate! We ended up going on that road trip but haven't heard a peep from them as to them replacing it like they promised! read more

Just drove to this locating this Sunday morning only to wait with three other cars as the place was still closed. Here on yelp and on their website it says it is open Sundays from 8am to 5pm. It is the most inconvenient thing when you wake up early in the morning to get your oil changed and the location is still closed way past it's opening time and I arrived at 8:11am and still waiting! Called and no one answered the phone even tho there was an empty car parked in the lot ( assuming that was an employees car) so unprofessional. I left and went to Valvoline in Santa Ana! All employees were there ready, and professional! And gave me a $25 discount on my synthetic oil change. I had a great experience! I will never be coming back to this or any jiffy lube, you lost a costumer. read more

Jiffy Lube Oil Change - Jiffy lube supposed hours, if they even show up on time to open. - Auto Repair Near Me - Costa Mesa, California

Super quick service and great prices too! Cole was very professional and friendly. I've been going here for the last three years and every time they do an excellent job and do not try and scam you like other places might read more

Every time I come to this facility the customer service is amazing. I get my oil changed here regularly And often stop to get it checked , just in case, And they top off my oil for free. They put air in my tires and help me out with anything else I need. When there's a coupon available, I don't even have to ask they automatically apply it. I highly recommend this business. The prices are always reasonable and I have rarely ever had to wait for service. An oil change only takes about 20 minutes And if they have to order something for my car it's still only takes about 20 minutes to get the part delivered and replaced. read more

My life has got me driving back and forth up to Northern CA for a seminar, southern CA for another ... many miles to go get a good meal. My car is dirty. There is a crack in my wind shield. One of my front headlights was out. All of these I can ignore. (At least during the day.) Regrettably, on my way to Orange County yesterday that darn little light that looks like a genie bottle came on. Dang it! That dang light came on just last month! And then when I got my oil replaced at the Jiffy Lube that was close to where I lived (and open) I was informed there was no showing of any oil! Wow! In an effort to be a slightly more responsible automobile owner this time once I got out of my seminar I yelped "Jiffy Lube." There were a number of Jiffy Lube's in the area. This one was farther, but because they had a perfect 5 star rating (and that's hard to get!) I decided the extra drive was worth it. It was! It was as others have mentioned, super quick. Also, because I'm obviously in the Jiffy Lube system and so I never have to make any decisions as to which oil to get... I just get the same one. The guy confirmed - Yes I was just at a Jiffy Lube. Why are you here again? They checked, and verified yes, I'm low and oil. They quickly checked my fluids, tire pressure, etc. and sent me on my way. They were so quick I didn't have a chance to finish the cup of coffee I had poured for myself. After I commented I was the "Jiffy Lube Queen" they gave me a $15 discount!. Nice! read more

This is long overdue for this location! Ive always hade great service here. I was very happy when I went recently to get my oil change with Carlus and Matthew. Carlus is a great person. I just felt so secure....he handled everything well I loved the communication between him and Matthew. My oil change was done efficiently and quickly and they were so friendly. I highly recommend this location. Matthew seem like a great team member and his rapport with Carlos was very fun to listen to and watch! read more