I wanted to give Jitters and Shakes 1 star for the food, 2.5 stars for the drinks, and 5 stars for the service. Darn you yelp and your flawed rating system! Food prices are cheap compared to other cafes, but worse in quality and quantity. If I wanted cold turkey meat slapped on Safeway bread, I would make it myself instead of spending $4.50. The drinks here are pretty decent and much better than the food. But I do wish they would add real fruit to their smoothies instead of just blending ice and sugary juice. I was excited to find a giant chunk of strawberry in my smoothie, only to realize that it was a giant chunk of ice. But service is flawless. These guys are very smile-y and fast at making your food (maybe partly because you will be the only customer there). They are friendly and double-check your order. WILL I come back: Mayyybe. I might give them a second chance. WHEN will I come back: Maybe in a month or two for a mocha WHAT will I do differently: Not order real food and just go with a drink read more

Only can speak for their pizza. It was easily available and fairly cost effective, but not super tasty. Nice location and people. read more

Best coffee in oakland. Friendly customer service, and great sandwiches. I stop by every morning on my way to work and I recommend this to everyone in the area. read more

Outstanding Coffee (a lot better than Star****ks)! I have been getting my coffee from Jitters and Shakes for over 7 years. I don't believe there has been a day when Mike has been absent. The coffee is always excellent and Mike is always ready to throw a smile your way. Thanks Mike read more

On Thursday, April 14, 2016, at 9:45 am, I patronized the café at 22nd and Webster. I purchased the breakfast sausage croissant for $4.25. I presented my debit card to purchase and was told by the clerk that I would need to purchase $5.00 worth of merchandise to use my debit card. There was a sign displayed. I asked what could I purchase to come up to a total of $5....75 cents, and the clerk recommended "watermelon". Question: Why watermelon? There were other items such as pineapple, grapes, stawberries, tangerine slices on display. There were also other items like gum and such.....WHY WATERMELON? Not realizing, at the time, what had taken place by his response, I asked how much was the watermelon. He stated $3.50. I immediately stated that I could purchase a whole watermelon for $3.50. I thought to myself, why would I purchase a container of watermelon for $3.50 when I only needed 75 cent to satisfy the required $5.00. I realized that I had cash on me and purchased the breakfast sandwich, and left the café. At around 10:30, at my desk, I realized that this clerks response was filled with racism and hatred. As a Black women, I have had my share of racism both overt and covert. I consider my self to be intelligent. However, I am not sure why I did not realize the innuendo he was making at the time. I guess I did not want to believe that he would suggest to this Black woman watermelon. At my lunch at 12 pm I went back to the café and stated to the clerk very discreetly that I realized that his response and suggestion for me to purchase watermelon was a racist and hate-filled comment. He of course denied it. I then left the café and returned to work. On my 3:00 break I patronized another establishment and on my way back to work, the clerk approached me very aggressively on the street outside his cafe and stated that I was wrong. At the time, I was on the phone and was caught off guard being approached by the man. I told him that I felt that I was right in feeling the way I felt, and he commenced to argue with me. I stated to him that his actions were unacceptable and he commenced to be confrontational. I was shocked that after 3 hours he would re-act in this manner. I will never patronize this establishment again, and I suggest that this clerk, owner or who ever he is sign-up for culturally sensitive training, because the next person he attempts to spew racism towards may not be so gentil with him. read more

I go here practically every day to start my morning. Mike is super nice and friendly, remembers my order and always starts my day off on the right foot. The baked goods and fruit are always delicious. His prices are good, but what really makes the difference is Mike. He genuinely cares about his customers and it shows. So long as I work nearby, I will keep going to Mike read more

Best coffee this side of the bay. Jitters coffee stand is a magnet for workers in the area and is a nice place to hang out during the coffee break. I'm glad we have Mike here, he's funny too. read more

All 5 stars baby! Working in the downtown area I have tons of coffee houses around, but not one of them can get me going like Jitters. Mike is the best... He knows what I am going to order before I get to the counter. Its just an all around great place to start my day... Going to starbucks and specialties is like watered down coffee.. read more

I have been coming here since the day I started working in the area. Without Mike and Saffas happiness in my life every morning I would not be able to do my job as well as I do. I love my wake up call (also known as a black and white mocha), and the variety of fresh bagels, and all of their breakfast wraps homemade with fresh ingredients! Whenever I am having a rough morning the guys at Jitters always remind me to smile! Not mention that they have a taste in music that is varied and fun. I've never cared about a business as much as I care about Jitters and Shakes. I always leave the little abode feeling ready for the day that awaits me!! All those business folk waiting in line at Starbucks will never know how influential a small business can be in shaping your everyday life. read more

Mike! Can't say enough good things about him and his coffee shop! My co-workers go to visit him every morning for our lattes and mochas. Starbucks and Specialtys have nothing on this place! The coffee is good and strong, and if you want something special, Mike will gladly make it for you. I'll admit that while I am a coffee junkie, Mike and his staff are the main reason I go here. They are so welcoming and they are fun to chat with. My day is not complete without my coffee and seeing those guys! read more

THANK YOU Mike for the super strong lattes and all of the friendly hellos as I walk by to grab lunch around this area. And thanks for the car loaner when I needed to go to the bank!!!! read more

Bongiorno! The owner I'd always very inviting and gives bank employees little perks here and there. I wish I was here for work so I could have this dependable delicious and strong coffee every day. read more

Mike is the best. He's been making my morning latte for more than 11 years now, and there's a reason for my loyalty. You'll never find better service, stronger coffee or more reasonable prices anywhere else. It's people like Mike, that always have a smile and remember just how you like your drink, that make my little corner of Oakland home. read more

Great coffee, delicious smoothies and how can you not like a place that serves baklava? Mike is such a pleasant and uplifting person to see in the morning, even before I've had my coffee, so that's saying something! Fantastic customer service. They support local shelters in Oakland on top of being so awesome to their customers, so I make it a point to spend my coffee money here every time I'm nearby. read more

This place is great the owner is so friendly and they make really great lattes it's so much better than Starbucks. It's really great when you need something quick and to go this place is wonderful really recommend coming here. read more

So friendly! And always tastes great :) love this place. I come here every time I work out of oakland.

"Inappropriately friendly" was how my co-worker described the guys behind the counter, but I found them just to be friendly. The coffee is really good, and cheap. I've ordered a bagel there a few days in a row and they toast it up good. read more

This place is as great as it's name! Definitely give this place a try things are made with tasty ingredients and the is quality is nice and very fresh! The gentleman wrking there very friendly as well. Thanks! read more

Owner knows his customers by name and has your order going before you walk in the door. This is a true neighborhood gem - puts a smile on your face before you walk into work in the morning! read more

Very clean environment and great service! It has good atmosphere and easily accessible location by Bart in Oakland. Thanks for hard work and dedication staff in Jitters and Shakes. Without them this business wouldn't be successful. I use them for any events in my office, for Coffee and Catering events. Good price and nice service, always on time. I don't have to think about anything when I order the food from here. They always take care of me. read more

What would we do without Mike greating us each and every morning with a good hot cup of coffee? I have been getting my morning cup of coffee from Mike for the past nine years. Thanks Mike for always being there and helping me get the day off to a good start. Thanks for the smiles each morning. read more

Any hour of the day the service is superb and very friendly whether you have coffee, pastries, soup or falafel plate. Thanks Mike for the French songs. read more

Only positive is its close.. Run of the mill one size fits all cafe. No such thing as a real latte. Its drip coffee with foam. If you want a real latte go to grand ave or bikecaffe. I also despise despondent owners that appease you with " im not tryin to rip you off" when its quite obvious you are and not just me." Owners that charge you 50 cents for a transaction... Is it still 1950? And to provide proof, you sell mcd's biscuits repackaged, lousy coffee, and pizza.. What? This place is a mess.. Avoid !! read more

great place to get a morning or afternoon drink. especially when some of the surrounding shops are closed around 3. the staff is super friendly and sometimes they'll try to crack a few jokes with you. read more

sooo now where is Mike? hummm not the same guy that tryed to charge me twice for the cupajoe i already paid for...shady...part of the walkonda javagocart...sometimes he moves it too. must be weather related. read more

AWESOME Smoothies!!! Very quick, taste great and priced right---highly recommend them!

I bought a bagel here. Bagel was fine. But the sleazy employee behind the counter made lewd faces at me while handing me my food.

SO glad we have Jitters for our bagel and coffee fix. Mike treats everyone like old friends and people hang around his cart chatting, laughing, and sipping coffee. When I miss Paris, I go see Mike! read more

Not a lot of choices in the area for breakfast. This place makes some good coffee concoctions, and offers some decent breakfast sandwiches.

Staff is honestly amazing, the vibe is very upbeat! Its very close to my work which makes it easier! Mike is the best, very friendly and fast! Quick and good quality food and drinks!! definitely recommend this place!! The prices are great too!! It's a win, win,win!!! read more

Staff is AMAZING. Coffee is AMAZING. I have had many caramel macchiatti from a lot of different places but this was by far the best. The smell and taste of the drink was pure bliss. AND it still cost less than Starbucks or Peets. read more

Mike is THE BEST. He is so nice and funny. Always remembers all his customers. Everything they make/have here is good and the prices are CHEAP. Perfect place for a quick lunch to go or coffee. They have a variety off snacks, drinks, and food to choose from. Anyone saying Mike is creepy or whatever just hasn't met a truly genuinely nice person. read more

The iced coffee drinks are strong and delicious, the food is okay, but the service is amazing! Michael is super friendly and I'll definitely be coming back for more coffee! Oh and I'm dying to try the baklava... until next time. read more

This place is the best you can get all the way from coffee to hotdogs to shakes and many more everything is excellent. The staff is so friendly especially Mike, he makes you feel very welcome and will take care of any of your needs it's always a pleasure to see him. I highly recommend this place to anyone that wants just a coffee to a good hotdog. My friend, Saliba, was visiting his family in The Bay Area so I recommended this shop to him he told me he'll try it. Once he finished he told me "I had a coffee with a sandwich and it was the greatest place in Oakland, I will definitely go back and I had no regrets trying this place." My point is this place is fresh, tasty, and friendly go try it I highly recommend it. read more

Jitters and Shakes is the best. It is the place where the customer is wanted to come back and the satisfaction of the customer comes first. This is something is dying in this day and age. If you want the fastfood/cattle call go to Starbucks or Speciality. Here the true coffee shop comes to be. I have been going there ever since the place opened. The coffee is great, and the food is good to. Mike the owner cares for his customers and wants them to come back and be at ease when they come to his store. Sad to say there is a bogus review where a person falsly states the owner Mike is creepy. He is far from being creepy. Mike likes to talk people, he likes to have customers to feel like they are seeing a friend. Mike cares for his customers. And yes, if Mike does not see you or sees you with another establishments coffee, he will ask if he has done something wrong. He does this joking and he would like to make his coffee or food better. I know amazing, in this day and age customer satisfaction. read more

LOVE this place! Great coffee and service. And it is such a cute little atmosphere. I just wish there was more seating.

What can I say, I have been coming to this place for over 10 years now and what get, nothing but the best coffee and service in town. Keep it up Mike and wish you the best. read more