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    Kaiyo Rooftop

    3.8 (1.2k reviews)
    Open • 11:00 am - 1:00 AM (Next day)
    Updated 1 week ago

    Kaiyo Rooftop Photos

    Business Info

    KAIYO ROOFTOP ATMOSPHERE

    What's the vibe?
    Moderate noise
    Hipster
    Casual
    Trendy

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    Recommended Reviews - Kaiyo Rooftop

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    Reviews With Photos

    Plantain Chips
    Tom L.

    We came after a reception to kill some time, fill our tummies with small bites, and pregame before heading to the ceremony. I forgot what drinks we ordered but it was absolutely delicious lol But the foods we ordered were... Ceviche Clasico w/ Plantain chips 4.5/5 It was perfectly balanced. Fish was fresh and tender. Loved the different textures from crunchy corn nuts to the softness of the sweet potatoes and a tender chew from the halibut and the crispy plantains. It was fun, flavorful and had us craving for more. Karaage 4/5 Nicely seasoned but wished it was more tender and crispy. The sauce is exceptional. Shishito Peppers 4/5 Absolutely delicious. Loved the quinoa on it which gave it an interesting chewy tiny crunch texture. Tasty as well. Ambience 4/5 The decoration is nicely done. It's cool that we're on the rooftop and we should be able to get a nice scenic view but most of it was covered by the railing from where we sat. Some areas get a better view than others which I noticed. Our tables weren't as clean as I thought it would be considering the restaurant is mid to high end. There were a lot of stickiness on my side of the table. Staff 5/5 Super friendly, very detailed oriented and hospitable. Checked in regularly but not invading. Made sure to check in with the chef for any food related allergies that my partner mentioned and came back with alternatives. Very accommodating. Had great recommendations overall. Keep in mind prices are high for what they serve but you will have a good time. I'll definitely come back when I'm in the area to bar hop around.

    Shrimp ceviche
    Nuran S.

    Hmmm not sure about this place. 2.5/5 stars but I'm rounding up due to location and view. They have a good size menu with plenty of options but nothing wowed me. The shrimp ceviche came with whole shrimp which I wasn't used to. The plantain chips that should be included with the fish are an additional $8. I wouldn't say it was traditional Peruvian ceviche by any means. The veggie gyoza were okay, could use a little more flavor even when dipped in the soy sauce. The Drinks were mid as well. The View/rooftop is limited depending on where you sit in the restaurant but saves this place. I don't think it would be doing welll if it wasn't for the view and location next to the stadium. Overall, Kaiyo was Just an average dinning experience with nothing exceptional or worth noting. Staff was okay, food was just okay...

    Kaiyo

    I had an extremely disheartening and uncomfortable experience at Kaiyo SF at approximately 8:00 p.m. on September 19 involving a hostess named May. Upon exiting the elevator, my friend went to check whether there were any available seats at the bar, as we understood the bar to have open seating. May immediately approached him and asked, "Can I help you?" and then followed him as he looked toward the bar. When he explained that he was checking for open bar seating and had been there before, May initially told him that he needed a reservation. After he pointed out that the bar was open seating, she responded along the lines of, "Okay, I guess if you can find a seat." What made the interaction especially uncomfortable was the way May looked my friend up and down and the manner in which she followed him. From my perspective, it felt like he was being singled out and profiled rather than simply being treated as a guest looking for an available bar seat. While my friend checked the bar, I remained at the hostess station. May then told me that we needed a reservation and that there were absolutely no reservations available. I checked the reservation app myself and immediately found two available reservations for 9:15 p.m. and 9:45 p.m. I showed May my phone and pointed this out. She looked me up and down, smirked, and told me, "Well, you can book those if you want to." I then asked if she could book one of the available reservations for me. Rather than assisting, she told me no, that she could not book it for me, and that I needed to book it myself and enter a credit card. I stepped back into the waiting area and began trying to secure the 9:15 reservation myself. At the same time, another large party appeared to be having its own disagreement regarding reservations, and the entire entrance area became increasingly chaotic. While I was still clearly attempting to make a reservation, another staff member held the elevator door open and told us that the elevator was open for us to exit. I had to explain that I was not trying to leave--I was standing there trying to make the reservation I had just been told to book myself. I later approached May and politely asked for her name and position. She responded "May" and confirmed that she was a hostess, but her demeanor remained dismissive and unnecessarily rude. At that point, the situation had become so uncomfortable and unprofessional that I decided we should leave. What happened next was particularly disturbing. My friend had been away from the interaction between May and me and was completely unaware of what had transpired. Yet as he was leaving, This entire interaction was happening while we were entering the elevator to exit and inside may decides to approach both while the doors were opened May specifically addressed him sarcastically and told him that if he wanted to speak with her manager, the manager was downstairs and he could speak with them directly with a smirk. Why was she directing that comment toward him when he had not asked for a manager and had not been involved in my conversation with her? I finally told May that I found her behavior extremely rude. Her response was a sarcastic, dismissive "Oh. Okay. Okay. Okay," accompanied by head shaking and an attitude that only reinforced how unwelcome we had been made to feel. The most troubling part of this experience was the apparent difference in how we were treated compared with other guests. We observed other people in the area who did not appear to have reservations and were not approached or treated the way my friend was. Given the way he was followed, looked up and down, questioned about being there, and later singled out again as we were leaving, I left genuinely concerned that racial profiling played a role in how we were treated. I do not make an allegation like that lightly. Regardless of the reason, the treatment we received was unacceptable. Hospitality staff should make guests feel welcome, explain policies consistently, and offer assistance when possible--not make guests feel scrutinized, dismissed, or pushed toward an elevator while they are actively trying to comply with the restaurant's reservation requirements. This was an extremely disappointing experience, and management should seriously review what occurred and how guests are being treated at the host stand.

    Michelle K.

    I enjoyed this spot more than I thought! I went here for brunch, and the food was really great. I got a fried chicken and waffle dish basically, it was good and a solid portion size. The drinks were really good, my special request requested a whiskey, sour and the bartender definitely knew what he was doing. Lots of bathrooms as well which I think is really nice.

    Chicken
    Joaquina F.

    This place has a great ambiance and equally great food! The service is great, staff is friendly. The ceviche is amazing. I've been a couple of times and often for their non alcoholic passion fruit drink and requested tequila in it, so good!

    Ammara W.

    Kaiyo is worth adding to your San Francisco list! It is a hidden gem rooftop bar/restaurant. The rooftop views are incredible, especially at sunset, and it's the perfect spot for photos and selfies! I visited during the winter, and their seasonal hot toddy was the perfect drink for the chilly weather. We also tried two different types of oysters (the creamy/milky was my favorite), sushi, and the Wagyu sliders - which were hands down the best thing we ordered. If they're still on the menu, definitely give them a try! There was plenty of seating, we were seated quickly, and the overall atmosphere was amazing. Whether you're going for drinks, food, or just the views, Kaiyo is a spot I'd definitely recommend!

    Lima Roll
    Shara B.

    The rooftop was beautiful! Loved the view of the skyline and overall great environment. I personally didn't like the mango mambo but it was still a good cocktail, the spiciness in the drink due to the jalapeños just wasn't my thing (always got try something new though right?). The poko cocktail however was lovely! I honestly think the Lima roll might have been the best sushi roll I've ever had too and I wish I had access to it closer to home. It was a very busy night for staff due to it being graduation weekend, a Friday night, and they had a private party but they still made sure we were well taken care of.

    Emily W.

    Came here with a couple friends on a Tuesday windy night before a dinner reservation later that evening. Took an elevator up to thw rooftop. There was bar, indoor and outside seating. Decided to sit outside with a view facing the city. It was really windy, our server asked if wanted blankets which we said yes to. There was also a heartedly above us where we were sitting. The drinks had interesting names. I got a coffee flavored one since I like an espresso martini. I think i prefer an espresso martini than the drink I tried. Maybe its the alcohol that was used in the cocktail that wasn't doing it for me and that I'm not used to. A friend ordered chicken karaage which was fine, a couple pieces were little salty, but had a decent crunch. Service was mid. Period.

    Cocktail menu
    Kristine A.

    Our waiter Alejandro was great, helpful, friendly and quick. Love the views and the rooftop setting but it was cold and windy the day we went - recommend going in the summer. The food was tasty but the portions were small in comparison to the price. But hey, that's SF for you. I could skip the beef empanadas next time. It tasted fine but nothing epic about it. I think I have a slight addiction to their plantain chips- they're thin and light and tasty with the cevice or guac - edamame dip. Yummy The drinks were pretty good too! I wouldn't mind coming back to celebrate or experience the rooftop again with friends. But I likely wouldn't come back for a monthly or weekly dinner date.

    White residue on the bottom of the glass
    Laurie E.

    2/5 Stars My husband and I chose Kaiyo Rooftop to celebrate our 13th wedding anniversary. We had reservations and were seated quickly after arriving. The host at the elevator was friendly and welcoming, and we appreciated how smoothly we were seated. Unfortunately, the rest of our experience was disappointing. We were seated in the far corner of the rooftop with virtually no view, which was the main reason we chose this restaurant in the first place. Our table was uneven and wobbly, and the tabletop itself was covered in a sticky, tacky film--possibly from a recently applied finish. It was uncomfortable enough that I placed a napkin over the table. My water glass also appeared cloudy, with a noticeable white residue. We ordered our first round of drinks, which were good. However, when our server returned, he asked if we planned to order food. We told him we were just going to enjoy drinks, and instead of asking if we'd like another round, he simply walked away. It left us feeling like we were no longer worth serving because we weren't ordering dinner. We decided to pay for our drinks and leave to eat somewhere else. I'm giving two stars: one for the drinks, which were enjoyable, and another for the friendly host and the second server who later checked on us and promptly brought our check. We dine out often, and unfortunately, this is one restaurant we won't be returning to.

    Lima roll
    Katelynn V.

    Nice rooftop for a date night! However the food is below average tasting. My friends and I came here Thursday night and it was a bit more than halfway booked with just a few tables open. We all got 3 things to share and only 1/3 was good. 1. Kaarage Pollo -- This is one of their petite bites. It's Japanese fried chicken but oh my when I took bites of it I was disappointed. It was too salty and the sauce they pair with it didn't help. I would not get this again... 2. Lima roll -- This roll was good for how simple it is! I recommend it! 3. Kaiyo roll -- This roll was just alright for me. I feel ehh about it. It's a 6.3/10. Try at your own will. It's really pretty at night! I love the vibes of the place and how they have a screen lit up of the beach. I was worried about it being cold but they have heaters running and glass walls. Also the music they play here is bomb. They be being bad bunny and Karol G! I'd come back here to try their drinks but I didn't have the best experience with most of the food. However the workers here are so nice!

    corn ribs
    Isabel T.

    tldr: delish food! def pricey and had some bumps in our experience but i'd go back for a cute rooftop moment. ordered: lima roll, corn ribs, and yucca fries. my friend also got the chicha morada highlights: honestly all of the food was great. it was just two of us and it was the perfect amount. i really liek the roll (the initial taste was peruvian which was such a fun twist). also the ribs we so juicy and flavorful. ambience: the lighting and vibes are gorgeous. only thing that was annoying was that where we were sitting had two loose tiles so anytime people walked by us our whole table would shake. it also did get chilly so don't forget a jacket! other notes: we got a reservation for monday at 6 (pretty easy and only booked about 3 days in advance). the entrance is kind of hidden. It's up a little ramp on the side and the security will send you up the elevator (don't forget your ID).

    Shannon W.

    The views are beautiful, truly the highlight of the experience. The very best! Customer service was responsive and solid as well. The food and cocktails, however, didn't quite match the setting. My hot toddy and the Kaiyo roll both looked great but tasted fairly bland. I sampled a bit of every dish, and my girlfriends and I all agreed the food was on the bland side. It's a cute spot for a group hangout or a romantic date, especially for the atmosphere. Very unique interior and space. I'd must go in with adjusted expectations when it comes to the food and drinks.

    Interior

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    Service and food quality were both excellent. We will definitely go back when we're back in S.F.

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    Giving 2 stars for ambiance but service was disappointing and food was meh. I probably wouldn't go back.

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    Kaiyo Rooftop Reviews in Other Languages

    Ask the Community - Kaiyo Rooftop

    Is the rooftop and restaurant available to rent out for private events?

    Yes, please email events@kaiyosf.com with your inquiry.

    Do they have tap pay?

    Yes!

    Can 15 years old girl enter?

    Kaiyo Rooftop is typically a 21+ venue but the restaurant (floor 1) is open to everyone!

    Is their valet?

    No. Street or garage parking only. On game days, I would suggest to Uber/lyft

    Is this restaurant able to accommodate those with shellfish allergies?

    Kate, yes absolutely! We have plenty of non-shellfish dishes on our menu.

    Are any of the veggie options vegan or are they just vegetarian?

    They have 2 vegan rolls and a third vegetarian roll that can be made vegan

    Do they accept brunch reservations? There are none on RESY from what I can tell.

    I've been calling to reserve and send email but no answers, how else can I reserve? For the NYE event, are minors allowed?

    You can book through their website, it's super easy! Not sure that it's kid-friendly. They ID you before you can get in the elevator to go to the restaurant which is at the top of the Hyatt Place Hotel. Perhaps you can instead call the hotel to… 

    If I am coming with a party of 8-10 just for drinks, no need for a reservation correct? How long is the wait for bar walk-ins for this party size?

    Definitely make a reservation. If you don't, be prepared to wait and fight the crowd.

    Do I need a reservation for a party of four on Friday night?

    I would highly recommend it. The place gets incredibly busy, especially on weekends, and there's not a lot of seating.

    Is there a dress code?

    None noticeable. It's on the trendy/classy side if that helps you pick what to wear. Jeans and a t-shirt are fine. It's also on a rooftop in San Francisco so it can be a bit… 

    Do you have to spend a $75 minimum per person for Easter brunch?

    Is there a dress code?

    business casual

    Is it 21+?

    I believe it is.., at least at night it was... they def checked everyone's ID to make sure they were 21 but to double check I would give them a call :)

    Do you need a reservation?

    For food yes. If you're doing drinks only and are okay to stand at the bar walk-ins are allowed

    Do you have take out or curbside pickup?

    nope they don't

    Wait so are walk-ins welcome?

    Not if you want to eat. Standing by the bar walk-in is okay but you won't get a table

    Is there a DJ on Friday or Saturday nights?

    We have live Dj's or band for special events but do not have them on a weekly basis

    Is the restaurant 21+ even if we just want dinner and no drinks?

    Yes, they check your ID before you go up the elevator

    Do you have happy hour?

    We do not have a happy hour at our rooftop location.

    View All 74 Questions

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    1.3 mi•Dogpatch, Potrero Hill
    •$$

    We stumbled upon Third Rail after watching a basketball game at Chase Center, and it ended up being…read moresuch a gem! The atmosphere was great. It was busy on a Saturday night without feeling overwhelming and the whole place had a really fun relaxed energy to it. The staff was also fantastic and super helpful with all of our questions. We tried an Old Fashioned and the Third Rail cocktail, which was similar to a sour, and both were phenomenal. Seriously some amazing drinks. We didn't get a chance to try any of their jerky this time around, but we'll definitely be back for it!

    Girl dinner: cocktails and jerky. What's not to love? We…read moreordered: - The yuzu cute cocktail: perfectly refreshing and tart, not too sweet from the pineapple - A mango coconut horchata cocktail: good but a bit sweet and bland. Needed a kick - The jerk jerky: goddam this was spicy! From someone with a medium spice tolerance! Good thing I had the cocktail to wash it down haha. The parts that weren't tongue burning spicy were so flavorful though - The red eye: the espresso rub was subtle but a fun contrast - The thicc Jim: better than any slim Jim or chomp stick you'll ever eat. Fresh pork and that hot honey garlic essence Logistics: - Indoor and outdoor seating - Limited street parking nearby but right next to the light rail and buses along third street and the bay bike trail - Non alcoholic options available

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    Third rail shot

    Kaiyo Rooftop - peruvian - Updated September 2026

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