New sewer line. this was a major, major job. Almost 30 feet of sewer line that connected to the city's mainline. Excellent service, scheduled it in perfectly. Finished the job in shorter timeframe then was allotted. Steve the foreman was the easiest person and most relaxed person I've ever dealt with. He answered all my questions, and after all the trenching, you couldn't even tell that they were there. Paul, the owner, had all the permits in place from the city. He was very easy to talk with, and very patient when explaining the job to me. The sidewalk was replaced, and looks perfect. I highly recommend Magic Plumbing to anyone who needs a new sewer line. read more

Very disappointed, I had appt at 11am for minor job, stressed that i could not wait all afternoon. They never called me to let me know of any delays - 1.5 hrs later i get a call informing me that technician will be late....so, never had the chance to experience their service and i simply canceled at that point. read more

Highly recommend for quick, 7-day/week plumbing needs! We called Saturday morning about a clogged sink and they had resolved the problem by the same afternoon. Miguel was very professional, helpful and trustworthy. He worked quickly to unclog the drain and he explained everything he did afterward. Very good COVID precautions as well. read more

I was pricing a ProMax water heater online and saw a Google AdWords ad offering "$50 For Your Old Heater With New Water Heater Installation." I clicked to MagicWaterHeaters.com and realized I have seen their trucks around the city. Their website offered a $100 discount for "scheduling" now, so I called. I told the man who answered what model number I wanted and how much I could buy it for online. I asked if he could install it for about $200 more than that price. He asked me to hold and he would check. Alas, after 10 minutes and 10 seconds of holding (with no music or beeps), he did not return. I am patient, but there is a limit. 2 Stars for marketing. read more

Absolutely a great service, competitive price and professionalisms. It is very hard to find an honest, affordable, licensed plumber in the city. After reading Magic Plumbing I decided to give it a try and Our Plumber Miguel was absolutely great. My stove needed to have a gas shot down valve right behind the stove For the installation of my new stove. I called late on a Saturday and they were at my home in less than 24hrs. They cleaned under the stove and cleaned after work. Thank you read more

Don't consider using this outfit for any major work -- they give unrealistic bids and are dishonest. My sewer line lies along my neighbors sewer line. Magic plumbing was digging up my neighbors sewer line and offered to fix our sewer line at the same time. I had an exchange to understand exactly what was wrong with my sewer line. The guy tried to make it sound that there was something alarmingly wrong, but I didn't get a very clear response so I decided not go through with it. Later I hired a contractor to look at this sewer line again, and aside from some normal tear and wear there was really nothing wrong and the line didn't need replacing. Use them at your own risk. read more

I was extremely happy with the service that I received from Magic Plumbing and would recommend them highly and without reservation. The last thing that you want to hear is that you need to have sewer lateral line replaced...ugh! But mine was original to the house, clay, and 80-90% blocked with roots. Magic Plumbing offered a great service. The communication was excellent. Options were spelled out. The job was completed ahead of schedule and at the lowest end of the projected cost! Everything is working great. They even pointed me toward a coupon that I was unaware of for the initial cleaning and video inspection. I hope not to have to call them again anytime soon...but if I have a plumbing need in the future...I now have a plumber! read more

Great service, but very high priced. $2,240 to replace a water heater. Maybe I should've shop around for pricing a bit more.

Came out when they said would. Resolved our issue. BUT Then charged us what would constitute literally about 250/hr. We are a nonprofit. We dont have the resources to be gouged for simple plumbing issues. After complaining, we were refunded some of the money and treated with respect in that process. Still, it didnt leave a great impression and I will definitely try some other services before calling Magic Plumbing again. read more

Efficient, tech-savvy and responsive team. It was a convenient process from scheduling, confirmations via text & email, cost estimates and getting the job done. Thanks to Joey and team! read more

I've used Magic Plumbing several times. Their pricing seems average for plumbing services, their people are responsive and friendly. The most recent appointment Adam arrived 15 minutes early, job completed quickly and efficiently, and I was free to continue my day. read more

I've been using Magic Plumbing for 10 years now, and I'm always impressed by their customer service. From the people who answer their phones and schedule appointments to the plumbers themselves, I've found everyone to be personable, friendly, and very helpful. One of their plumbers just came out this morning to re-hook up a pipe fitting that had slipped loose. It took the plumber about ten minutes to re-attach the pipe using existing parts, no new ones...AND HE DIDN'T CHARGE ME A CENT! This type of thing has happened on other occasions that I've asked them to come out. If they fix the problem with little effort, or if they look at the problem and tell me it needs a bigger fix than I'm prepared to pay for, I don't get charged! Really, their customer service is just great. Other numbers for Magic Plumbing: Peninsula: 650-994-4227 East Bay: 510-444-9100 read more

We had an emergency situation with the toilet. I called this company and they answered right away and scheduled us in. They were truly honest and did a great job! The price was fair and we were completely satisfied. Thank you so much for your excellent service! Keep up the great work ! read more

Bernardino is my hero! A foul smell and a significant amount of fur when I tried to unblock my tubs drain suggested something had managed to die there. Bernardino persisted until he cleared the blockage and left the bathroom clean and smelling fresh again. Suggested remedial work to prevent the problem happening again. Not the cheapest around, but they came out within 2 hours of calling. read more

The communication was prompt and my shower head was fixed quickly. However the charge of 285$ for 10 min of service is insane. I was just tired of dealing with it on my end and went ahead with it. But you can buy it from Home Depot for $10 and DIY. read more

After days of trying to unclog my sink, I finally gave in and called Magic Plumbing. Bernardino was able to come out the very same day. He was very courteous and explained what was going on. Highly recommend him to anyone else in need of plumbing services! read more

These guys were great.. I had made an appt with another locally owned , non franchise business for a sink/disposal major clog.. That person no showed and no called until 4hours after the appt.. Called Magic in the meantime and they were here same day of call in 45minutes.. fixed it, cleaned up and all good.. Of course the $$$$$ is crazy with the plumbing industry, $245.00 for snaking, but they did come asap.. that's the only reason not a 5 *, but it is the way it is..Thanks Mike and will definitely call you guys again when another issue comes up.., For sure call them.. read more

I've used Magic Plumbing twice now- fast service (even same day!), and great results. Love that they tell you when the technician is on the way, and a link to track their progress so you know exactly when they'll arrive. Also great that they give an assessment and quote before they start the work so you know exactly what's being done. Highly recommend! read more

I can't say enough good things about my experience with Magic Plumbling. I was caught in quite the pickle... I was preparing Thanksgiving dinner, when the main sewage line of my house became clogged from too much waste down the garbage disposal. I thought I was going to have to cancel dinner! Than, FLASH! Like a superhero, Mike Curry arrived at the scene. Perfectly professional and on time. Mike diagnosed the issue within moments and got hard to work. In no time our issue was resolved, and our moods were elevated thanks to Mikes friendly demeaner and kind heart. Mike has become somewhat of a legend in our home, and I wouldn't consider calling anyone else for our future plumbing issues. Thanks Mike! read more

I was very impressed. The hot/cold water selector on my bath/shower was not working. I knew the water in my condo building would be off Monday, so I had Magic Plumbing come out the Wednesday before to see it and arrange the fix to coincide with he water shut off. Dino showed up on time, was very pleasant, took 15 minutes to diagnose the problem and propose the solution. He gave me a price -- $350. Struck me as a little expensive, but ok. He came back on the Monday and did the repair. That water was off so it could not be tested. We set a time the next day for him to come back. He arrived on time, but the water still was not ready. He agreed to come back later that evening. He arrived on time again, the water was ready, he tested, wrapped up, and I paid. Honestly, I do not know what else I could reasonably ask for. The service was outstanding. read more

I'm a stickler for excellence (my father was a contractor). I needed my shower unplugged, my kitchen tricked out with a new faucet, a reverse osmosis filter system, rust coming out of my tub and basement sink and installation of net (SF approved) toilet. Adam was my technician. If I needed them again, I wouldn't waste time, and just ask for Adam. He worked FAST. Was intuitive on my needs. Didn't waste time (clock). I felt like I got a total fix with the best selection, work and cost savings. I have used other plumbing companies...Fast Response was one. But, Magic is my company now. I bet there are other companies that are good, but I'm familiar with contracting, and service, and Magic is where I have landed. read more

Magic Plumbing exceeded my expectations. Awesome service & great experience! Carl was awesome to work with. He handled my request to get someone to our place to clean our backed up drains and kept me posted when there was a delay. He was super professional. DJ who arrived had such an upbeat personality and was very professional & on time! Thanks guys for taking care of it so quickly and being so responsive and on time! ;-) read more

I had used Magic Plumbing for about 8 years, and up to recently they have worked out pretty well. A few weeks ago they charges $500+ for an hour to run a copper tube to the refrigerator. This past week we hired them to remove an old toilet and install a new one. They charges $86 for a supply tube, which is about $5 on Amazon. They also didn't set the seal properly, and we had sewer gas leaking. They didn't want to take responsibility for it, but they did reseat the toilet. The continued to try to say the problem was something coming through the wall (a coat closet) or the basement (we are on a concrete slab). When I argued that the smell started when they put in the toilet, the guy walked out on me, and slammed 2 doors. They have become so unprofessional, it is both sad, and good reason to not use them. There is plenty of competition in this business. read more

James was prompt and pleasant. He first gave me a quote, then cleaned out a garbage disposal filled with foul smelling junk and discovered a large pit (avocado?) and many small pits (olive) and other material that never should have been put in the disposal. He explained what he was doing, made sure everything worked and helped me avoid the added expense of replacing the garbage disposal. He cleaned up after the work was done. If all Magic Plumber staff are as efficient and friendly as he was, I will definitely use Magic Plumber again. My highest recommendation. read more

Just used their service and i can recommend. Marcus did a great job!

Horrible people, rude, unprofessional, no consideration. Not sure why they even bother to have a business if they don't know how to service customer. read more

Magic Plumbing has amazing customer service and are super quick! I believe it was Sam who helped schedule our appointment and he was very helpful and accommodating. James was our technician and did an amazing job. Very friendly and did not mind us hovering over him with curiosity as to what was clogging the drain. It was a great experience beginning to end and I would absolutely recommend this company. read more

I have used Magic Plumbing for many years. Their work from small things like leaky faucets to major jobs such as a complete sewer lateral replacement has always been excellent. read more

My parents who are senior citizens had a major plumbing issue at their building. Luckily my dad remembered getting a flyer in the mail from Magic. I am in Southern California and just started helping them with their finances. After checking out their reviews on Yelp I called them and they were out to meet my dad the next day. He really liked Paul and was impressed with the technology he had on hand to figure out what their plumbing issue was. Within a week (as promised) they had all the permits, the work was completed, and new concrete had been poured. We were all very impressed with their speedy work and professionalism. Their work was quoted at almost 2K less than our regular company! I worked with Kristi in the office regarding billing. She was incredibly nice and they even picked the payment up from my parents so my dad wouldn't have to go to the post office. Two weeks after this job our water heater went out. Again we called Magic Plumbing and they got the job done. There was a miscommunication about the quote but Pablo helped me over the phone and worked with me. Between Paul, Kristi, and Pablo they have our business for as long as we have our property. It took years for my parents to let me help them with these types of issues and we are so happy we found Magic Plumbing they have been very easy for me to work with by phone and email. I highly recommend them to anyone needing plumbing work. Their price is fair and in some cases much better than other local companies services the Mission and surrounding areas of SF. read more

Magic Plumbing is the best! We had a plumbing crisis on a Sunday morning- I called Magic, spoke with a very friendly and knowledgeable person named Becky. She told me that a specialist, Bernardino, would be dispatched been 2-4 pm. He texted me 20 minutes before he arrived, had all the tools and equipment he would need in his fully stocked truck, figured out the problem, solved it! Pipes cleared, everything fixed, disaster averted. Truly awesome service. I highly recommend Magic Plumbing! read more

Amazing service! As seems to always happen, my plumbing emergencies happen the day before a three day weekend... in this case Memorial Day Weekened, when my hot water tank died completely. Expert advice, guidance and education on the tankless water heaters quickly followed by rapid installation and then cleanup work. Now I have space where the old tank used to sit, but also now I have endless hot water. Thank you Phong, and thank you Paul for making it happen and getting me back to a livable home, and hot sho read more

After being stood up by another company I called Magic Plumbing. They showed up promptly when they said they would. They guys were friendly & nice. They cleared my clogged toilet. Before doing the work, they gave me a price to clean it. The priced seemed high, $240. They tried to unplug it, but after only a few minutes, they said that they needed to do a different procedure which would cost $425. It felt like a bait & switch. They didn't spend much time trying to unplug it with the original process. They used an auger to clear the entire line. I don't know if this was necessary. So the work was good, but very expensive. For 45 minutes, the price was excessive. read more

I have used Magic Plumbing many times in the past. The services I used included minor plumbing issues, replacing toilets to those that conserve more water, and most recently, to replace a water heater. It was extremely easy to set up an appointment and they were able to come out the same day I phoned, which was a Saturday. The technician came out and was able to determine that the water heater needed to be replaced. He was able to get it to temporarily work for a day until he could return the next day, on Sunday, to replace it. There was a bit of a hiccup when he replaced it, because it was a bit too wide for the space, but he was able to return the next day and replace it with one that fit correctly. In the end, everything turned out well and the water heater has been working fine. I would not hesitate to recommend Magic Plumbing for any plumbing issues. read more

We've used Magic Plumbing for the past 6 years for big jobs to small jobs. They've helped to put in a new pump system (which was very intense work), fixed leaking toilets, and cleared multiple clogged drains over the years. I have to say Jeremy delivers! He's professional and gets the job well done. Highly recommended. read more

Just got snaked by Magic Plumbing! Had a great experience last time for a job well done. This time, the guy forgot parts, bitched about coming back and over charged me. This is my first review on yelp, that's how pissed I am. My money is going elsewhere next time. read more

these guys are awesome. paolo was super nice and professional on the phone. adam installed my water heater over a year ago - he did a great job, explained everything to me, tried to save me some $ where we could. we thought there was an issue with the installation due to a real estate inspection so i called them to come back. adam and jeremy happily came back out to check it on it. turns out it was secure and installed properly, but they put in some extra screws for good measure and wrote up a work order as verification. no charge for all that great service. professional & friendly top notch work! support your local business! read more

Got a bid from them to do some simple sink and toilet hookups. $4500. Got the work done for $900 from another plumber. Not sure what these guys are smoking. read more

I use Magic Plumming for a leak from my garbage disposal . The appointment was very easy to make and quick which was nice . Two men showed up and immediately went to work . They were not gentle with anything to say the least. One guy just about pulled my installed garbage can on tracks out by blindly yanking it until I told him it was screwed in. Of course I was told the entire garbage disposal had to be replaced - but after installing it , it was still leaking . Then I was told there was a crack in the connecting elbow. So that had to be changed as well . They worked quickly and were professional and friendly , however , I felt the pricing was a bIt too high . Total cost - $475.00!! read more

Every good review must have been written by their employees... TERRIBLE EXPERIENCES (plural). They came out to "fix" a stopped up drain at the building main.... 2 weeks later, plugged up... came out and said, "oh, we didn't know it was this bad... we'll 'jet spray' it".... 2 weeks later... "oh, we didn't know you needed the Main Main cleared.... we'll do that". Wanted to get paid each time, even though they kept promising that it would be finished and fixed and they'd come out and fix it for free if it didn't work. Complete scam plumbers. Charged 3 x more for each visit than smaller guys. Also, if they say they'll give you an estimate BEFORE they do work... don't believe them. They just do the work and then try to figure out how much they can charge you. TERRIBLE, Stay away! read more

The worst. Made my appointment for today 10-11a. They never showed up, never called. Bunch of jerks.