Tony - My service advisor did a great job on service my vehicle Always responded my concern quick and professional Highly recommend him read more

Wow! Excellent Customer Service at Mark Christopher in Ontario, CA. Thomas Bautista was our Sales and Leasing Professional. He has very excellent customer service. He made our car buying experience Stress Free! He was able to answer all our questions and was VERY patient with us. Thank you Thomas. He also works with a great team. Albert and Larry are apart of the team and were also very helpful! This dealership is transparent and reasonable with their sales. We would recommend this dealership. read more

Rami was great to work with, no pressure on the purchase of my GMC Sierra 1500 AT4X, I would work with him agai.

Had another great experience at Mark Christopher! I have been coming here since 2016 and they treat me well every time! As a whole the auto center has been a great community partner through their owner and they know how to treat customers so they keep coming back. In particular, Rami Mahroom was knowledgeable, kind and understanding. He went above and beyond to locate and secure the right car for my family. Thank you Rami. read more

Hello my name is James. I recently had an awesome experience at Mark Christopher Auto center. The salesperson that helped me his name was Joel. He was very helpful in the process of the sale of my vehicle. I had went to two Chevrolet dealerships previously before I reached Mark Christopher. And not only did Joel beat the previous offers that were offered to me. He also let me enjoy my truck one last time over the weekend. And when I came back the following week he stuck to his word and gave me what I was asking for. I would highly recommend to anybody looking on Yelp seeing this review. if you're ever in the Ontario area and happen to go to Mark Christopher Auto center ask for sale person Joel he treated me with respect and class throughout the whole process. Thanks read more

Matt Flores, my car salesman from Mark Christopher, made my car buying experience a very positive one. I normally dread the process of purchasing a new vehicle, but Matt was such a pleasure to work with not to mention Larry who is in Finance at Mark Christopher. Matt went above and beyond to find me the exact make, model and color I requested, not to mention the exact options I wanted to add on, nothing more and nothing less. I went through the Costco Auto Program when researching dealerships, and Mark Christopher Ontario was on their list. I'm very happy I chose to work with their dealership, and highly recommend them. read more

Bought a truck from Jerry Pena in August 2024 GMC Sierra Denali Radio came defective and no audio from speakers Took it in 3 times already no fix yet and it's November ridiculous. who hires these techs or the parts people don't know the difference from a gmc or Chevy part unbelievable. it's 2024 don't get ripped off people Run carfaxes on the stock# these cars trucks sit on the lots for months at a time especially the trucks Don't over pay Pay %10 off msrp Bring your own financing if needed for better rate Buy gap from your car insurance carrier it's cheap like $5 month Buy the extra warranty from a mechanic breakdown company like mercury for $800 for 100,000 miles of coverage don't over pay at Mark Christopher paying thousands for extra warranty Decline all extra stuff these cars and trucks come defective They sit for a while Over priced no wonder So test the radio/audio check for damages etc Last time I'm buying a car from mark chrisptopher It's the 3rd car/truck I bought from them really disappointed Son is buying a Sierra at4 this month but we taking the business to Reynolds gmc read more

The service department is one of the best I have experienced. The advisors are friendly, professional, and kept me informed the entire process. They provide detailed explanations of repair recommendations in a timely manner. I appreciate the transparency and patience that Avo Injian has when I ask questions. The technicians are experienced and provide high-quality services. Each repair or service is completed with precision and accuracy. You will not be up charged or quoted for unnecessary repairs. I am confident when I bring my vehicles here that I am getting exceptional service from start to finish. I highly recommend Mark Christopher and Avo Injian in the service department to all of my friends and family. read more

Sam Fakhouri was very helpful and professional. His demeanor was calming and made me feel like we had been friends for a long time. Thanks Sam!! read more

Mark Christopher Auto Center - Car Dealers Near Me - Ontario, California

This is my 3rd car purchase at Mark Christopher and each and every time it's been so easy. Armando our sales person was so kind, friendly, and patient with us. Sam in finance was fast, friendly and funny. This was the easiest fastest purchase I have had to date. I was in and out in one hour. Thank you so much for helping us get our new truck. read more

Mark Christopher Auto Center - 2024 Silverado - Car Dealers Near Me - Ontario, California

We've been a returning customer at Mark Christopher for the past 15 years. We had the pleasure of working with Richard Chiang this time and let me just say HE DID NOT DISAPPOINT! Firm hand shakes to him. Solid guy that will save you money and keep you laughing! Nothing better than meeting good people while spending money! Traded in our Cadillac XT6 for the new Vistiq. The wife couldn't be happier with her car. If you're in the market come see my guy Richard Chiang At Mark Christopher! read more

IIn November I went with a family member to look at the new car inventory at Mark Christopher Auto Center. As we walk on the lot. Taylor a salesman approached us right away. He asked a few basic questions. Taylor was able to show us exactly what we wanted to see. My family member had a long list of other dealerships for us to visit. This was our first stop. Taylor explained in detail the difference between all the models. He explained the incentives that were available. Taylor was very courteous and professional. We test drove different cars that day. Taylor was able to answer all our questions. He also offered alot of knowledge about the car my family was interested in. Taylor offered to do some paperwork to to see an estimate of what is available. We all talked and all questions were answered. We were really impressed with Taylor. Our family has bought GM for an extremely long time. My family decided why go somewhere else. We all knew that the employees appreciated us bring our busines to them. So we got rid of the long list. Next went to speak with Ceasar in finance. He welcomed us. He made sure we understood all the paperwork that we were dealing with. Ceasar was able to answer all our question or changes that needed to be done. He was very professional and courteous. Taylor and Ceasar showed us that they appreciate us bringing our busines to Mark Christopher Auto Center. Thank you to the whole team in the front and in the back. We will use this dealership in the futute. read more

lets's talk about how easy it is to buy a car! i showed up and was approached by tomas bautista!! straight to the point! no monkey business! listens to my wants and needs! car shopping has never been this easy! ... he goes the extra mile for you! literally!.. then you have imad! talk about the dream team !!! thank you both for your professionalism and hospitality... oh and dont forget to grab the colombian fresh brewed coffee! read more

Took my 2018 Traverse/62,000 miles because I was having transmission issues. They told me I needed my transmission rebuilt and it was going to be $10,500. (Just out of warranty) History shows I had problems and tranny work done at 10,000 miles. How does Chevy get away with this? This car was purchased brand new. I called GMC to see if they could work with me and was denied. I asked if the dealership could work with me and was denied. They clearly don't "take care for loyal customers in time of need". BEWARE I picked up my car and took it elsewhere for the repairs. read more

We came with our daughter to look at used Chevy Tahoe's and met salesperson Willy Mejia. Willy found us the perfect vehicle and worked to get the price and payment we wanted. We bought the Tahoe and feel like we got not only a new car, but a new friend. Thanks Willy! read more

Mark Christopher Auto Center - Car Dealers Near Me - Ontario, California

The most important thing for me when needing work done for my 2020 Chevy Traverse is the way I'm greeted & spoken to. Most dealership service dept.'s representatives don't want to take the time to say good morning good afternoon how's your day? But not at Mark/Christopher in Ontario, California. To me I want everyone to know that my no.#1 favorite of all time service representative would be Leslie!! How she's always greeted me with such kindness understanding patience and respect, a few weeks ago I was having a problem with my rear back up camera which after getting to know how to properly use it and becoming extremely uncomfortable without it Leslie explained everything slowly in order for me to understand what needed to be done and what possibly might not be able to be done in such a calm caring way to me which meant so much to me. After the passing of my husband of 35yrs recently it now was time for me to start figuring out how & where yo take my car if something wasn't working. This is all new territory for me bcuz of all the new technology in new vehicles today so needless to say I had a lot of fear worry as well as embarrassment feeling bcuz what if I couldn't afford the cost of work that my car needed which happens to be the norm for me these days without my husband's help or income to cover unexpected costs. This is why I'm thankful to be able to get my car serviced at Mark/Christophers auto service dept. bcuz the service representatives do care and want to help getting our cars fixed & serviced with excellence safety understanding reliability and quality. But as I mentioned earlier for me the no.#1 person I'm grateful for is Leslie who never once made me feel uncomfortable for not having a better knowledge about what my car needed as well as finding a way for me to have my cars needs fixed under warranty. Leslie not once skipped a beat when it came to not only taking care of my car but making sure I was good and wanting to make sure if I had any issues or questions that I shouldn't hesitate to call and she would help me in anyway possible for me to know my car would always be taken care of the best possible way THANK YOU LESLIE & Thank you to Dino the service mgr. for reaching out to me and for having the most awesome service representatives I'll never take my car anywhere else except Mark/Christopher service dept. my new extended family! read more

This place does not fail to disappoint, the fact this place even gets a star is crazy. Worst part about it service advisors here don't care about even updating customers. Was given appointment for tire change with an estimate completion time of 2 hours. Not once did Juan take the time to call on why my vehicle was being delayed. I followed up 4 times and every time got told it will be another 30 minutes. Took this place 5 hours to get job completed. Save yourself the headache and time and go anywhere else. read more

I waited 2 months to write this review just to make sure - HA! Alazar was AMAZING in selling us our certified pre owned car! Car shopping can be obnoxious and we walked in and out with our dream car within just a few hours. The finance manager and sales manager were also very helpful and got us the deal we were comfortable with. I like that they didn't pressure us in any way! The morning after we got our car we noticed there was a chip/crack in the windshield that we hadn't noticed at night when we purchased . We were extremely impressed at the integrity of this team When we reached out. They could've argued " it is sold as is" ( although it wasn't written in the inspection report ) .. they could've dodged us but instead Alazar and the sales manager went through great lengths to get our entire windshield replaced within the week- at no cost to us. I was blown away by this ! Great team, integrity & experience for us overall. 10/10 recommend & looking forward to servicing our car here! read more

Had a great experience today at Mark Christopher. Cesar Valenzuela in finance was so helpful and knowledgeable. Definitely recommending friends and family to make their next purchase here! read more

I recently needed service for our Chevy Traverse and was really pleased with the service department! Juan helped me get our yearly maintenance done and he and the people doing the work were easy to talk to and were diligent and patient with answering my questions. They made the process easy and I was on my way soon after. Thank you all again! read more

Huge thanks to Dino and his team for taking the best care of my vehicle! I bring my car here with confidence and appreciate how quick the process is. The commute from Murrieta is well worth it for top tier service and work quality. Thank you again for all of your help and hard work I appreciate it more than words. read more

Sal GMC Manager was the worst sales person I ever encountered. I went to inquire about a truck to be paid in full by my business "a long time customer" and this guy did not have the decency to follow up and when I reached out to him day later he told me oh we can't take your trade I. Which I advised I was already selling to car max then ignored my request for an invoice and came across as a jerk who I was bothering via text. Horrible... I never thought as a customer looking to buy at 75,000 truck in full that it don't matter to the managers at this place. Update. Went back for a personal car for my son and Lloyd was professional helpful and attentive to my concerns and reluctancy to give the dealer another chance. But this alone calmed my concern and will allow me to update this post for the better. Not 5 stars cause I still don't like Sal. read more

Great service. Sales person Jose offered beyond exceptional service and the buying experience was fast .....

We are on our second GMC AT4X. Our first was a 2020 and quickly replaced due to the Lemon Law after repeat issues with the paint peeling. In 2022, we received a new truck. On July 4, 2024, our engine completely blew up and died while traveling with our family on the 22 fwy. It was a terrifying experience. On July 5, 2024, we had it towed to Mark Christopher. We were given a tiny Chevy Malibu rental car, even though it is in no way comparable to the truck we own, nor did it meet the needs of work and family. However, we dealt with it. Today, July 29, 2024, we received a call that the truck was to be picked up. Great! We had no idea it would be ready soon. We picked up the truck after having the entire engine replaced. We pray this engine holds, which is most important. However, if I worked for Mark Christopher, I would be ASHAMED to return a vehicle looking like this. It has 24 days worth of dirt and grime on it. It has fingerprints all through the interior and exterior and it looks disgusting. We had just had our truck detailed before the 4th. To have it returned so dirty is terrible customer service. To be clear, this review is for the service department and not for the sales departments. The service department is lacking in customer service communication and care to our vehicles. read more

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Rami & Jerry did an awesome job getting me into my new Sierra! I had lots of questions, and they were patient & great to work with throughout. They worked really hard to get my business, and I left very happy! Thanks guys! read more

Stopped by to get some service on my vehicle. When I arrived I was attended by Cesar C he addressed all my concerns and went through everything I was being charged for. He also kept me updated from when I left my vehicle in his care to when I picked it up. Definitely recommending him to my family and friends! read more

Brought my car in and Cesar C immediately helped me out. He was very kind and informative about what I needed. Coming to a dealership sounds so intimidating and Cesar was so helpful and gave me detailed information about what was needed and what to expect. definitely recommend requesting Cesar to assist your service needs. read more

Amazing experience buying my truck with Jose Enciso, very happy with my purchase thanks to him! Will definitely be recommending family and friends here specifically to come with Jose. read more

Mark Christopher Auto Center - Car Dealers Near Me - Ontario, California

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Purchased my vehicle from Mark Christopher 6 weeks ago. I needed the permanent registration of the vehicle for other business purpose. I contacted DMV directly to check on the status, and was informed they could not locate the information of my vehicle. DMV advise me to contact the dealer directly. I called Mark Christopher 3 times, and left them message and voicemail. Other than their receptionists who answer the phone, there is no one return my phone call. While the purchase experience of the vehicle was great, the lack of customer service is an issue. Please think twice before you made a purchased from this dealer to avoid frustration of dealing with customer service issue. read more

Bought my Chevy Silverado here in 2021. Recently I've been having issues with it, when I would turn on the truck it would make a loud noise (cracking) would also happen when I would accelerate. Brought to see if the extended warranty covered it and of course it did not. Next step was to get a diagnosis agreed to it paid $250 dollars just so they can call me and tell me they can't find the source of the problem and to find the problem they had to open up the engine just to find the issue for $3,000. 3k just the find the issue not to fix it or nothing else. I said no and if they can just do the oil change that would be great taking advantage the truck was there and they told me no because they didn't know what was wrong with the engine that they did not want to damage it more. When I got my truck the oil on the gages said 100% I assumed they had done it.So I went to go pick it up without answers just threw away $250 for nothing. Took the truck to my local mechanic and it turns out all my truck was missing was OIL!!!!! Idk what type of diagnosis they did that they could not find that simple mistake. Honestly so disappointed in this dealership bunch of crooks and it's sad to imagine of how many people they have taken advantage of. Will be selling my Silverado will not be see my business anymore. read more

We put a $100.00 refundable deposit down for interest in an electric Silverado P/U. We did not purchase the P/U but we did purchase a different vehicle. We have requested the deposit be returned multiple times but it has yet to be returned. What will is take to get my $100.00 returned to me. read more

Bought a couple cars here, super smooth experience both times! Gave me a demo of the car, set up everything, and it was a super quick experience. Very professional, finance department helped me understand the warranties and everything I was getting, and truly changed my outlook on car dealerships and the experience! read more

Spectacular service. I recently leased my 3rd vehicle from Mark Christopher Auto and couldn't be more happy with how I was treated. Special mentions must go out to Cesar Valenzuela and Jose Enciso for going out of their way and beyond to make sure I got the deal that I wanted. I have never particularly enjoyed dealing with dealerships in the past until I started coming to Mark Christopher. I really do not see myself going anywhere else in the future. read more

Rami was awesome. Helpful, knowledgeable and a pleasure to do business with. Highly recommended, thanks again

Our third lease from this extraordinary dealership! No one looks forward to turning in their car and going through the process of 'negotiating' for a new one. We are so grateful to Edgar, Imad, Mike and Caesar for making the process of bringing home our new Cadillac an incredible testament to their patience, professionalism, commitment and customer service. Edgar and the team's persistent focus upon our satisfaction with the deal that enabled us to bring home our beautiful new car was truly extraordinary. Thank you Mark Christopher for employing such a great bunch of guys!!! read more

Mark Christopher Auto Center - Our Beautiful New Cadillac CT5!! Thank You Edgar And Team!!! - Car Dealers Near Me - Ontario, California

Don't waste your time. We called ahead the day before set up an appointment with Brian and agreed to come in at 11. We get there and he is not there, they call him over and he is running around and I noticed he's looking frazzled, we waited 25 minutes until he was ready to show us this car. By the time the show us the car it's dusty (not a great first impression) My husband takes it on a test drive he approves that we do want it and we're ready to purchase we're starting the process and it turns out there's a recall on that specific car for a part. So they can't sell it. Which is fine I don't want a car that has a recall but how does your team not know this? It was a waste of time for all read more

Mark Christopher Auto Center - Car Dealers Near Me - Ontario, California

I am a repeat customer with Mark Christopher now for 2nd time. this time i was in the market for a pre-owned Silverado and this was my go to location. Jose Enciso was the sales rep that helped me review and locate through all their used trucks inventory to find what i needed best. I am very happy with my purchase and how easy the sales process was, there was just some slight hiccup with the warranty on truck but we were able to get it resolved and Jose did his best to take care of our deal. read more

If you guys are looking for your next vehicle, look no further! Ask for Armando Nuno, he's experienced and knowledgeable in your car buying needs! He helped me get into my 2025 Silverado turbo max. He made my car buying experience memorable! It was fast and easy and I recommend my friends and family to visit this dealer! read more

Mark Christopher Auto Center - Car Dealers Near Me - Ontario, California

After taking my vehicle to different places and not being able to find the problem, I took it to Mark Christopher and finally Eduardo Cordova found the problem and fixed it at the first time. read more

The parts department at Mark Christopher is absolutely so rude and unprofessional they make copies of your personal information and then lose them and act like it's no big deal. The man that helped us was so incredibly rude it was unbelievable. Would never recommend anyone to shop at Mark Christopher parts department!!!! Sad part it was over a key fob that another dealership told me to go purchase another one and they would pick up the cost of it. Absolutely not worth the trouble! read more