These folks are great! They came and dropped off these bins and it was pretty great because I could…read moretake pics on my phone of what was inside to upload it to my account next to the item number and lock them myself!! So I know which bin to have them bring back when it finally stops raining...c'mon shorts and flip flop weather! Their online ordering system is pretty easy to follow. You can take pictures of everything and upload it, which also makes me feel better about using them. Then they came back to pick them up. Chuck and Charlie were professional, courteous, and were very respectful with my things. I've had to use storage units before on multiple occasions and I really don't like the locations of a lot of these places. They seem so...shady. As an independent woman that's a deterrent for me. I don't wanna have to find a friend just to go grab something out of my unit and feel safe while doing it! This service takes all that away! Especially since their employees weren't sketchy at all! I'd totally recommend this place for storage! It's hassle free and takes one stress away from my already stressful life.

Simple, timely, fairly priced. Never renting a storage unit again, especially given the traffic…read morehere. Drop off was easy, pickup just as easy. I ordered extra bins initially, as it's hard to estimate how much space items in closets and dressers can occupy. No issue or cost for the extras I didn't use. Highly recommend.

I used AAAA Storage for many years, while I was working overseas. They stored my vehicle and…read morebelongings. They were consistently courteous, prompt when I had issues, reliable, and safe. Highly recommend!

I was able to come in on a random day and inquire about a storage. I needed something in the same…read moreday. The counter lady (sorry forgot her name but young with long brown hair.) she was able to provide me with information on what was available. I got a good storage for a great price and was able to move my stuff in the same day. I like how it looks small on the outside but the place is quite huge actually. They have carts on the outside just in case you need to reel something up the ramp that's a little heavier.

Moving is so stressful, but Jose made it a easier with his great customer service. I'll definitely…read morerecommend this storage facility to friends.

This place has flooded multiple times and I only found out because I happened to be there when the…read morefloor was wet. No notice was sent out. They also increased my rent over 100% over the course of one year. Look anywhere else.

Very clean and secure facility. The staff are friendly and were very helpful with my storage needs…read more When I outgrew my unit, I was allowed to upgrade to a larger unit, and they applied a prorated amount of rent from my old unit toward the new one. Occasionally the loading docks can get very busy on weekends, but otherwise access is convenient.

Great unit, easy to access, and the guy who showed me to my unit was helpful and friendly, but the…read moreperson working at the front desk got so worked up by my mom and I simply waiting in line while they were helping another customer and it was quite bizarre. I suggest they see someone for anxiety treatment because they started fully panicking when they told us they were helping someone else and we said that was fine and asked where to park. It was very strange and offputting and I do genuinely hope they are doing ok

I had four storage units at this facility and the fifth one had a competitor. The contrast between…read morethe level of service and lower price that Easthill Storage offers versus their competition is big. JR and Donna bend over backwards to always be of help. They are very professional and congenial. I have used this facility storage for several years at different times. Each time, they had the best price around. Their facilities are always clean and is easy to get in and out. I would recommend this place over any other.

Extremely rude customer service representative. I just called to get a quote and wasn't asking for…read moreanything for free. Representative hung up the call on me when I was asking about an extra day. I was intending to keep my items from the 30th to the 31st of next month. She said I had to pay a whole other month to keep until the 31st. She then went on to say we don't give anything for free ( which I never even asked for a free day) I am willing to pay for a day but not for the whole month. She hung up on me. Rude! Celeste is my middle name, that is what I was trying to do. Ask questions to understand but I got hung up on. That doesn't seem like you are happy to answer questions. Please just train your staff to be more patient to your first time customers. She implied I was asking for a free day and I never did. She stated you are a business and don't give anything for free.

I've been using Storage One @ Benson for at least five years now as my work storage unit, and it's…read morebeen an overall good experience. Pricing seems fair for the area and it is an ample size. Service here has always been pretty kind the few times that I've needed help, and they've always been super responsive if I need help getting payment links reset or changed. Parking lot here is a little on the small side but I've never been here when it's been crazy busy. They also have dollies to use which is always helpful for getting things to and from my car! Will definitely continue to give them my storage business as a result of years of positive experiences! It's a little farther than I would like, but it's easily accessible when I'm on my way up to Seattle anyways, so I make it work.

1 Star (only because 0 isn't an option)…read more I've had a 10x7 unit at Storage One at Benson since January 2, 2016. For the first several years, things were fine -- mostly because of Nicole, the former manager who actually cared and knew what she was doing. I also had 24-hour access, which was essential for me because I store expensive tools I use for work. I got this unit specifically because of that 24/7 access. But once Nicole left, everything went downhill -- fast. Suddenly my on-time payments weren't being recognized, and I started getting flooded with emails and calls claiming I hadn't paid. Totally false. Then came the spotty access. Sometimes I'd get off work and be locked out of my unit for no reason (code wouldn't work). For someone who depends on secure, reliable access -- this was a nightmare. I had always paid at the end of the pay cycle -- and Nicole never had an issue with that. But after years of doing things the same way, I decided to adjust my payment date to avoid the drama. I even paid extra to cover the shift in date. What happened? I showed up, and my unit was locked. To top it off, the new guy working there had a major attitude problem. Didn't explain anything, didn't apologize -- just walked over, unlocked my unit in silence, and walked away like I was the problem. For the last 2.5 years, it's been pure chaos. Constant employee turnover, staff who don't know what they're doing, and a total lack of customer service. It's like they're running a revolving door operation over there. I've since moved to a much better storage facility -- indoors, cleaner, more professional, and half the price. I should have left years ago. Until Storage One at Benson gets its act together and starts hiring competent, respectful staff, do yourself a favor and take your money elsewhere. If you value peace of mind, reliability, and decent customer service, this is NOT the place for you.

I would like to specify that this rating is for their U-Haul services. I reserved a U-Haul van a…read moreweek in advance because I was set to move today. When I came to the office to pick up the keys I found that the office is closed for the day. To reserve a U-Haul, you have to give your email and phone number so I would've appreciated if I got any sort of warning this would've happen. Now I'm out of a way to move all my stuff and am literally scrambling to find a solution because today was the only time I had to move everything. I am so disappointed and a little angry this is all happening. This may have been a very rare occasion on their part, but I will never come again and would recommend all my friends/family to look elsewhere.

I was charged for a unit I was not allowed access to after I signed up. Not a great way to run a…read morebusiness.

Terrible service terrible owner imagine you been rent a parking spot there for ever a yr and the…read moreowner just takes it away just because he doesn't like the way trailer looks that's what you can expect from this place I used too think they were fair not anymore! Don't go here there are better places!!!!

Century Square Self Storage is the place to store your important personal items. Clean and safe…read more Anu and Bruno, Managers, take care of your needs and are always there to help. I strongly recommend storing your items at Century Square Self Storage.- AO